Technology
Functional Medicine Founder Who Built a $12M Company From a Laptop Named Inaugural Gold Stevie® Award Winner for Best Female Entrepreneur
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5 months agoon
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Dr. Brandy Zachary of Functional Medicine Academy Earns Four Stevie® Awards in the 24th Annual American Business Awards® — The First Woman Recognized for Entrepreneurial Excellence in America’s Most Prestigious General Business Competition
SHERIDAN, Wyo., April 23, 2026 /PRNewswire/ — Dr. Brandy Zachary, DC, IFMCP — known as Dr. Z — founder and CEO of TDZ Functional Medicine Academy (TDZ-FMA), has been named the inaugural Gold Stevie® Award winner for Best Female Entrepreneur in The 24th Annual American Business Awards® (ABA). The category is new in 2026, making Dr. Z the first person to hold this title in the competition’s 24-year history. TDZ-FMA is a functional medicine education and clinical platform whose programs are accredited for MDs, DOs, PAs, NPs, RNs, PharmDs, dentists, chiropractors, psychologists, registered dietitians, and more across more than eight national credentialing bodies.
TDZ-FMA also earned three Silver Stevie® Awards in the same competition:
🏆 GOLD — Best Female Entrepreneur (inaugural winner — new category, 2026)🥈 SILVER — Pioneer of Functional Medicine’s First Complete Clinical Ecosystem — Health Products & Services🥈 SILVER — Maverick of the Year — Business Service Industries🥈 SILVER — Company of the Year — Health Products & Services
The American Business Awards are the only national, all-encompassing business awards program in the United States, judged by more than 230 independent professionals worldwide. Winners are determined solely by average score — no selection committee, no sponsorships. Unlike gender-specific competitions, the ABA is the same program where IBM, AT&T, Cisco, Adobe, Dell Technologies, and Salesforce compete. Dr. Z’s Gold makes her the first woman recognized for entrepreneurial excellence within America’s most prestigious general business competition — establishing the standard against which every future nominee in this category will be measured.
What Independent Judges Said
The following comments were submitted by members of the independent 230+ person judging panel and are published verbatim with permission of the American Business Awards:
“Most ‘Mavericks’ in these awards are just CEOs who launched a cool app. This woman is different. She was living in a garage on $900 a month, couldn’t even read because of a brain injury, and had every reason to stay on disability. Instead, she built a $12M business out of pure spite for a medical system that failed her. With a 98% retention rate and 2,000% growth with zero outside investors, that’s not luck — that’s a founder who knows exactly what her customers need because she lived their pain. She’s the real deal.”
— 2026 American Business Awards Judge — Maverick of the Year Category
“A standout submission. What really separates it is that it’s not just education or a single product — it’s a full ecosystem built with clear intention and strong execution. The growth, retention, and adoption of the tools speak for themselves, and doing this without outside funding makes it even more impressive. This feels like something that’s genuinely reshaping its space, not just participating in it.”
— 2026 American Business Awards Judge — Health Products & Services Category
Built From the Inside of the Problem — and a Laptop
Dr. Z didn’t build Functional Medicine Academy from a corner office. She built it in spite of a medical system that failed her — repeatedly.
A traumatic brain injury from a car accident. Years of rebuilding. A seven-figure business. And then waking up sick, losing it all, and landing on Social Security disability as a single mother with $927 a month. No diagnosis. No answers. A conventional medical system with nothing to offer.
So she did what no one suggested: she reactivated her license, ordered her own labs, combed through PubMed, and searched for practitioners around the world until she figured out what was wrong with herself. Then she started a practice. Then she started FMA — quietly, as a side project in California, before building it in earnest from a laptop in Playa del Carmen, Mexico.
No investors. No safety net. No permission from anyone. Just a founder who knew exactly what her patients needed because she had lived it first.
Today, TDZ-FMA operates with a team of 52 across 10 countries, an active mentorship program supporting 450 practitioners, and thousands more trained through its online programs. FMA has achieved 2,095% growth with a 98% practitioner retention rate — entirely without outside investment. In 2024, TDZ-FMA received the ClickFunnels Two Comma Club Award, recognizing businesses that generate over $1 million through a single digital sales funnel — a milestone reached by fewer than 1% of online businesses. TDZ-FMA is also among the verified candidates for the 2026 Inc. 5000, the most rigorous ranking of fastest-growing private companies in America, with results expected in late June.
“Most of the time you just have your head down, working hard to try to make people’s lives better so they don’t have to suffer the same way you did. You look up just often enough to make sure they’re succeeding — and when they’re not getting something, you pivot and adapt to make it better for them. To occasionally look up and win an award like this… it’s surprising. It’s a feeling I don’t really know how to describe. I’m very grateful, and it motivates me to go out there and try even harder to make a bigger impact.”
— Dr. Brandy Zachary, DC, IFMCP — Founder & CEO, TDZ Functional Medicine Academy
An Ecosystem Built to Solve Every Problem Practitioners Actually Have
What the judges recognized as functional medicine’s first complete clinical ecosystem wasn’t designed on a whiteboard. It was built problem by problem — every time a practitioner hit a wall, TDZ-FMA built the solution. The result is an end-to-end platform with no equivalent in the field.
The Dr. Z Functional Medicine LabDX — Clinical Software
The Dr. Z Functional Medicine LabDX is the only software of its kind worldwide. It integrates over 65 lab reports — blood, stool, urine, and more, including GI MAP, GI Effects, IBS Smart, DUTCH, genomics, OATs, urinalysis, and others — into a single platform, delivering clinical analysis that spans traditional markers and optimal ranges, evidence-based health interventions, and supplementation recommendations including specific brands and dosages. Its Care Plan Builder reduces what previously required three hours of charting and case documentation to under three minutes, without artificial intelligence. The system ingests patient-specific intake data, even across 15-page intake forms with multiple lab reports, and produces an accurate, scientifically sound, sequenced care plan tailored to the individual patient. For practitioners managing complex caseloads, this is a categorical change in how functional medicine care gets delivered.
Clinical Credentialing — 8+ Certifications Across Licensed Healthcare Disciplines
TDZ-FMA’s curriculum spans more than 8 certifications including Continuing Medical Education (CME) and Continuing Education (CE) credits, all supported by a medical advisory board and a multidisciplinary clinical team with expertise spanning functional medicine, clinical nutrition, hormone health, gastroenterology, and beyond. TDZ-FMA holds accreditation from more than eight national credentialing bodies — including ACCME (physicians), ANCC (nurses), ACPE (pharmacists), AAPA (physician associates), ADA CERP (dentists), APA (psychologists), NUHS (chiropractors), and CDRA (registered dietitians), among others. This breadth means TDZ-FMA programs are recognized across virtually every licensed healthcare profession — a distinction held by very few continuing education platforms in any specialty.
The Dr. Z Way — 35+ Practitioner Business Tools
The Dr. Z Way is a proprietary toolkit — not AI — currently hosting over 35 tools that function as a personal coaching system for practitioners. It writes webinars. It creates office policies. It drafts a practice’s mission, vision, and values. It prepares practitioners for networking events. It generates offers and sales funnels. It provides state-specific legal and financial guidance for each practitioner’s license type — covering what they are permitted to prescribe, whether they can recommend supplementation, how they may interpret and use lab results, whether telehealth is permitted, what they may legally call themselves, and the key questions they should bring to any meeting with their attorney or accountant. The Dr. Z Way is available to the public at $998 per month and provided free to all active TDZ-FMA mentorship clients.
Six Amazon Bestselling Books — Including Four Clinical Lab Textbooks
Long before building TDZ-FMA’s clinical ecosystem, Dr. Z authored How to Read a Client from Across the Room, published by McGraw-Hill New York and a Bronze Axiom Award winner in sales. The Character Code System — the world’s first visual personality profiling system — remains a working part of TDZ-FMA’s daily operations, informing the branding, marketing, sales, and client fulfillment strategies behind the company’s 2,095% growth and 98% retention rate. She has since published Middle-Aged Mama in a Muumuu, a marketing and business playbook for practitioners, and four clinical lab textbooks of 500+ pages each, all Amazon bestsellers. Several of the lab textbooks are required reading in other practitioner training programs outside TDZ-FMA — a mark of clinical authority that extends well beyond Dr. Z’s own ecosystem. Full titles are listed in the Notes to Editors section below.
TDZ Health Coach Staffing — White-Label Clinical Staff, Without the Overhead
TDZ Health Coach Staffing solves one of the most expensive problems in functional medicine practice growth: the cost of scaling without burning out.
The model is built so that patients fund it — not practitioners. The health coach handles one monthly visit, weekly open office hours, unlimited portal-based question answering throughout the month, and two to three weekly patient outreaches. That structure cuts practitioner fulfillment workload by 60–70%, while keeping the practitioner positioned as the lead clinical strategist directing every case.
The result is essentially white-labeled clinical staff — trained, managed, and ready to deploy — that allows practitioners to scale their patient load without adding administrative burden, hiring overhead, or the operational complexity that kills most solo practices before they reach their potential. It’s never been done this way in functional medicine. And it’s only available through TDZ-FMA.
SearchFunctionalMedicine.com — The Practitioner Directory Built for the Internet Age
SearchFunctionalMedicine.com is a find-a-practitioner platform unlike any existing directory in functional medicine. Where most databases offer a simple name-and-location listing, SearchFunctionalMedicine.com actively supports practitioners’ online presence — providing SEO-optimized backlinks to their websites, up to 2,000-word practitioner bios, and the ability to list certifications and training from any institution. Patients can filter by geographic area, in-person or virtual availability, languages spoken, insurance acceptance, and populations served. Uniquely, practitioners can integrate their live Google reviews directly into their profile — a capability that has never existed in a functional medicine directory. When TDZ-FMA’s forthcoming consumer platform DiagnoseThis launches, it will drive patient education and direct those seeking practitioners directly to SearchFunctionalMedicine.com.
The Dr. Z Ads — Professional Media Buying at a Price That Doesn’t Punish You for Being Independent
Most media buying agencies charge $5,000 or more for the same service. The Dr. Z Ads offers it to TDZ-FMA practitioners for $500 — optionally, with no pressure.
The functional medicine space has no shortage of predatory vendors who know practitioners are motivated, often bootstrapped, and willing to invest in their practices. The Dr. Z Ads was built as a direct counter to that. The team behind it understands what it actually takes to build a practice from scratch, keep it lean, and grow it sustainably — because they’ve done it.
The service is hands-on: someone is actively managing and placing the ads, not just handing over a course and walking away. Practitioners also continue learning the strategy behind what’s being done, so they’re building knowledge alongside results. For independent practitioners competing for patients against well-funded health systems and corporate clinics, it levels a playing field that was never level to begin with.
Functional Medicine 2.0 Podcast — Already Reframing the Conversation
The Functional Medicine 2.0 Podcast is live and growing rapidly, built around a simple premise: functional medicine needs to evolve from memorization to decision-making, from data collection to patient transformation, and from lone-wolf practitioners to CEO clinicians running team-based practices. The podcast delivers the mindset, clinical frameworks, and business thinking that TDZ-FMA’s training is built on — and serves as a direct pipeline for practitioners ready to go deeper into the ecosystem.
DiagnoseThis Podcast — Coming Soon
Dr. Z’s forthcoming DiagnoseThis podcast goes where most health content doesn’t. It shares stories she thought she’d take to the grave — including the full account of how a conventional medical system failed her, set her life on a different course, and ultimately became the origin of everything TDZ-FMA has built. The podcast is designed to educate the public, end medical gaslighting, and direct patients toward better healthcare experiences — whether with their traditional physician, an alternative provider, or a functional medicine practitioner. Launch is expected within weeks.
TDZ-FMA supports practitioners at every stage — from those entering functional medicine for the first time to established clinicians scaling multi-practitioner operations. Beyond clinical training, TDZ-FMA provides business building curriculum, legal resources specific to healthcare practice, and twice-yearly live mastermind events at premier venues. The next mastermind takes place at the Paradisus 5-star resort in Playa del Carmen, Mexico — the same city where Dr. Z herself built much of what TDZ-FMA has become.
About TDZ Functional Medicine Academy
TDZ Functional Medicine Academy (TDZ-FMA) is a functional medicine education and clinical platform whose accredited programs are recognized for MDs, DOs, PAs, NPs, RNs, PharmDs, dentists, chiropractors, psychologists, registered dietitians, and more. Supported by a medical advisory board and a multidisciplinary clinical team, TDZ-FMA’s ecosystem includes The Dr. Z Functional Medicine LabDX (clinical software integrating 65+ lab providers with a Care Plan Builder), The Dr. Z Way (35+ practitioner business and clinical tools), SearchFunctionalMedicine.com (the field’s most advanced practitioner directory), The Dr. Z Ads (practitioner media buying), TDZ Health Coach Staffing, 8+ certification programs including CMEs and CEs, and the Functional Medicine 2.0 Podcast. Its forthcoming DiagnoseThis podcast and consumer platform will extend TDZ-FMA’s ecosystem directly to patients. TDZ-FMA operates with a team of 52 across 10 countries, maintains a 98% practitioner retention rate, and has achieved 2,095% growth with zero outside investment. Learn more at www.TheDrZ.com.
About Dr. Brandy Zachary, DC, IFMCP
Dr. Brandy Zachary — known as Dr. Z — is a Doctor of Chiropractic and Institute for Functional Medicine Certified Practitioner (IFMCP) who built a $12 million health education company from a laptop, on Social Security disability, as a single mother, after a medical system failed her repeatedly. Working first from Playa del Carmen, Mexico and now from St. Croix, U.S. Virgin Islands, she built Functional Medicine Academy into a platform accredited for MDs, DOs, PAs, NPs, RNs, PharmDs, dentists, chiropractors, psychologists, registered dietitians, and more across more than eight national credentialing bodies — backed by a medical advisory board, a multidisciplinary clinical team, and a staff of 52 across 10 countries, all without outside investors. She built it as a chiropractor in a field dominated by MDs — the wrong license, the wrong gender, the wrong age, the wrong size, wrong by every conventional measure. Life left her no choice but to dig deeper, learn more, and show up anyway.
She is the author of six Amazon bestselling books including How to Read a Client from Across the Room (published by McGraw-Hill New York, Bronze Axiom Award winner in sales), Middle-Aged Mama in a Muumuu (a marketing and business playbook for practitioners), and four clinical lab textbooks of 500+ pages each — several of which are required reading in other practitioner training programs outside TDZ-FMA.
She is a 2024 ClickFunnels Two Comma Club Award recipient, a verified Inc. 5000 candidate for 2026, and the inaugural Gold Stevie® Award winner for Best Female Entrepreneur in the 24th Annual American Business Awards — the first woman recognized for entrepreneurial excellence in America’s most prestigious general business competition.
She is the founder of TDZ Functional Medicine Academy, The Dr. Z Functional Medicine LabDX, The Dr. Z Way, SearchFunctionalMedicine.com, TDZ Health Coach Staffing, and The Dr. Z Ads, and host of the Functional Medicine 2.0 and DiagnoseThis podcasts.
You can listen to the Functional Medicine 2.0 podcast here:
YouTube
Spotify
Apple Podcast
About the American Business Awards
The American Business Awards® are the only national, all-encompassing business awards program in the United States, now in their 24th year — the same competition where Fortune 500 giants like Amazon, JPMorgan Chase, Bank of America, Verizon, IBM, AT&T, Cisco, Adobe, Dell Technologies, and Salesforce have earned multiple Gold wins. Winners are determined by the average scores of more than 230 independent judges worldwide. More information is available at www.StevieAwards.com.
Media Contact
Name: Ashley Reade
Organization: TDZ Functional Medicine Academy
Email: Ashley@TheDrZ.com
Phone: 1-307-291-9885
Website: www.TheDrZ.com
Gold and Silver Stevie® Award logos available upon request.
High-resolution photography of Dr. Z available upon request.
Notes to Editors
Dr. Z’s Clinical Lab Textbook Series (all Amazon bestsellers):
Part 1: A Practitioner’s Guide to Mastering Functional Medicine Lab Values: Foundations of Health Testing — Base-Level Blood Labs, Cardiometabolic & Nutrition
Part 2: A Practitioner’s Guide to Mastering Functional Medicine Lab Values — Gut & Digestion Insights: Advanced Testing for Gastrointestinal Health
Part 3: A Practitioner’s Guide to Mastering Functional Medicine Lab Values – Hormonal Health & Balance: Panels for Reproductive, Adrenal, and Thyroid Function
Part 4: A Practitioner’s Guide to Mastering Functional Medicine Lab Values – Metabolic Health & Toxin Testing: Autoimmunity, Toxins, and Advanced Metabolic Markers
All four volumes are available on Amazon. High-resolution cover images available upon request.
Contact: Ashley Reade | Ashley@TheDrZ.com | 1-307-291-9885
www.TheDrZ.com
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SOURCE The Dr Z Functional Medicine Academy, LLC
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AXA and BytePlus sign strategic MOU Pioneering AI-Driven Transformation across insurance value chain
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29 minutes agoon
September 10, 2026By
Partnership focuses on co-innovating industry-specific solutions, enhancing customer intelligence, and accelerating operational innovation
HONG KONG, Sept. 10, 2026 /PRNewswire/ — AXA Hong Kong and Macau (“AXA”) announced the signing of a Memorandum of Understanding (“MOU”) with BytePlus Pte. Ltd. (BytePlus), a leading enterprise-grade technology solutions provider. The partnership marks a major milestone in integrating BytePlus’s Artificial Intelligence (AI) and Large Language Models (LLM) solutions into AXA’s operations, accelerating digital transformation and responsible AI adoption across the insurance value chain.
The MOU outlines a co-innovation framework focused on three key areas:
Insurance Innovation and Future Capabilities: AXA and BytePlus will combine their respective domain expertise to research, design, and co-innovate pioneering, insurance-specific AI models and applications, intelligent agents, and decision-intelligence solutions. The collaboration aims to explore future-oriented solutions to transform end-to-end operational workflows across the insurance value chain – spanning knowledge management, underwriting support, claims processing, and multi-channel distribution.Customer Intelligence for Personalised Engagement: AXA will leverage BytePlus’s advanced predictive data analytics, consumer persona modelling, and AI-driven decision support, to deepen customer insights to enhance end-to-end customer journey and experience. AI-Powered Creativity and Marketing Enablement: AXA will harness BytePlus’s advanced multimodal capabilities and generative AI technology solutions to establish a dynamic “creativity hub”. This will transform content creation and optimise time-to-market efficiency, enabling highly interactive, personalised customer engagement at scale.
David Ng, Deputy Chief Executive Officer, AXA Hong Kong & Macau, said: “This partnership represents a major milestone for our AI roadmap. Access to BytePlus’s cutting-edge AI capabilities like consumer persona modelling and predictive analytics directly elevates how we understand, anticipate, and serve our customers’ needs across every touchpoint. Looking ahead, by exchanging our deep insurance knowledge with BytePlus’s technology expertise and talent, we aim to co-innovate specialised, insurance-specific AI models that drive industry-wide transformation and further strengthen AXA as a regional centre of excellence for trusted digital innovation. As we continue to scale AI across our enterprise, we maintain the highest standards of Responsible AI – ensuring strong governance and customer protection at every step of our innovation journey.”
Elsa Wang, General Manager, BytePlus Hong Kong & Macau, said: “Hong Kong is a vital international gateway for enterprise technology deployment. Partnering with AXA—a global leader with extensive insurance expertise and an expansive footprint—provides the ideal platform to co-innovate high-impact, industry-specific solutions. Insurance is one of the most dynamic sectors for AI adoption, and AXA’s forward-looking strategy makes them an exceptional partner. Together, we look forward to combining BytePlus’s advanced AI solutions with AXA’s deep knowledge to set new standards for AI innovation in the regional and global insurance market.”
About AXA Hong Kong and Macau
AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. Our overall Sustainability Strategy, with emphasis on nature protection, inclusive protection and social resilience, provides a foundation for integrating environmental, social and governance considerations across our business. We are proud to be the first insurer to address the importance of mental health through different products and services and thought leading iconic research. Committed to shaping a sustainable future, we contribute in diverse ways through three distinct roles – as an investor, an insurer and an exemplary company.
THIS PRESS RELEASE IS AVAILABLE ON AXA’S WEBSITE: AXA.COM.HK
IMPORTANT LEGAL INFORMATION AND CAUTIONARY STATEMENTS CONCERNING FORWARD-LOOKING STATEMENTS
Certain statements contained herein may be forward-looking statements including, but not limited to, statements that are predictions of or indicate future events, trends, plans or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause AXA’s actual results to differ materially from those expressed or implied in the forward-looking statements. Please refer to Part 4 – “Risk factors and risk management” of AXA’s Universal Registration Document for the year ended December 31, 2019, for a description of certain important factors, risks and uncertainties that may affect AXA’s business, and/or results of operations. AXA undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise, except as part of applicable regulatory or legal obligations.
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SOURCE AXA Hong Kong and Macau
Technology
TP Receives Frost & Sullivan’s 2026 Asia-Pacific Customer Experience Management Services Company of the Year Recognition for AI-Led Customer Experience Transformation
Published
29 minutes agoon
September 10, 2026By
TP is recognized for combining AI orchestration, operational excellence, regional scale, and customer-centric innovation to transform customer experience management services across the region.
SAN ANTONIO, Sept. 10, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that TP has received the 2026 Asia-Pacific Customer Experience Management Services Company of the Year Recognition for its achievements in AI-led transformation, operational excellence, customer impact, and regional growth. The recognition highlights TP’s ability to evolve beyond traditional customer experience (CX) outsourcing by combining intelligent automation, human expertise, responsible AI, and outcome-focused delivery.
Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: visionary innovation and performance, and customer impact. TP excelled in both, demonstrating its ability to align its strategy with evolving enterprise demand while executing with scale, consistency, and market responsiveness.
“TP is helping shape the next phase of CX management by moving AI from experimentation into governed and measurable operations at scale. Its combination of AI orchestration, regional delivery depth, and operational discipline gives enterprises a practical path to transform CX while preserving the human judgment and empathy that remain essential,” said Krishna Baidya, Vice President, ICT Practice at Frost & Sullivan.
Guided by a strategy centered on AI orchestration, responsible innovation, regional expansion, and customer outcomes, TP has strengthened its position across the rapidly evolving Asia-Pacific CX management services landscape. TP.ai, the company’s AI framework, orchestrates the hybrid and agentic workforce, bringing together multiple technologies including chatbots, agent assist, analytics, knowledge management, workflow automation, with data services, industry-specific applications and global TP Experts.
Innovation remains central to TP’s approach. Its pre-built modular capabilities, including TP.ai Connect, TP.ai Assist, TP.ai Growth, TP.ai Collect, and TP.ai Data Services, enable enterprises to integrate AI into customer care and back-office operations while supporting flexibility across technologies, models, and hyperscaler ecosystems. The approach helps clients improve CX including speed and accuracy of support, productivity, automation, compliance, and program agility and success. TP’s responsible AI approach also incorporates governance controls, configurable guardrails, safety thresholds, escalation protocols, and risk monitoring.
“AI is changing the economics of customer experience, but the technology itself was never the point. The opportunity is in how enterprises rewire workflows, decisions and operating models around AI, data and human expertise — that’s the shift we talk about as Opportunity AI, and it’s where the measurable value sits. At TP, that’s the work we’re doing with clients across Asia-Pacific every day. This recognition from Frost & Sullivan is a credit to our teams for turning that opportunity into real impact,” said David Rizzo, President and CEO – APAC at TP.
Across the region, TP combines offshore, nearshore, onshore, hybrid, and work-from-home delivery models to address diverse language, regulatory, cultural, and cost requirements. Its regional footprint supports growth in Japan, South Korea, Australia, India, China, Singapore, and the Philippines, while its local leadership model enables closer engagement with enterprise customers and market-specific needs.
Frost & Sullivan commends TP for establishing a high standard in competitive strategy, execution, innovation, and market responsiveness. The ability to combine global scale with local execution, AI-enabled transformation, and measurable customer outcomes positions TP at the forefront of the evolving CX management services industry.
Each year, Frost & Sullivan presents the Company of the Year Recognition to an organization that demonstrates excellence in strategy development and implementation, resulting in measurable improvements in competitive positioning, customer impact, and market performance.
Frost & Sullivan Best Practices Recognition
Frost & Sullivan’s Best Practices Recognitions honor companies across regional and global markets that exhibit exceptional achievement and consistent excellence in areas such as leadership, technological innovation, customer experience, and strategic product development. Each recognition is the result of a rigorous analytical process in which Frost & Sullivan industry experts benchmark performance through comprehensive interviews, deep-dive analysis, and extensive secondary research. The goal is to identify true best-in-class organizations that are driving transformative growth and setting new industry standards.
Contact us: Start the discussion.
Contact:
Tarini Singh
E: Tarini.Singh@frost.com
SOURCE Frost & Sullivan
Technology
SMiT unveils UWB-enabled CI+ 2.0 dongle and Presence-Aware TV platform at IBC2026
Published
1 hour agoon
September 10, 2026By
Joint solution combines SMiT secure TV-access hardware, TrueSense UWB technology, The Hashgraph Group’s BrandBoost product and Sofia Digital’s TV application expertise.
AMSTERDAM, Sept. 10, 2026 /PRNewswire/ — SMiT, a global provider of secure TV-access hardware and solutions, will unveil its Presence-Aware TV platform anchored by a CI+ 2.0 USB dongle integrating Ultra-Wideband (UWB) technology at IBC2026, which will be held from September 11 for September 14. The solution is designed for Free-TV and Pay-TV operators and broadcasters seeking privacy-conscious audience awareness, richer viewer engagement and measurable advertising opportunities on the main screen.
The platform brings together SMiT’s secure and deployable TV-access hardware, the TrueSense UWB integration layer for precise identity association and precise relative positioning, The Hashgraph Group’s BrandBoost TV Awareness product, and Sofia Digital’s TV application and user-interface capabilities.
As viewing and advertising budgets increasingly move toward digital platforms, Pay-TV operators need a reliable and consent-based way to understand engagement at the shared television screen. SMiT’s proposition turns the television from a reach-only device into an interactive and measurable surface while keeping the operator at the center of the customer relationship.
How it works
The UWB-enabled CI+ 2.0 dongle connects directly to a compatible iDTV without requiring a separate set-top box. Using TrueSense UWB technology, the system can securely associate an opted-in registered viewer’s smartphone or tag with the television and determine the device’s proximity and relative position with high precision. This enables the TV, the operator application and cloud services to coordinate personalized and interactive experiences.
SMiT pairs its hardware with BrandBoost, The Hashgraph Group’s TV Awareness product. BrandBoost combines privacy-conscious viewer awareness, gamification, targeted engagement and reward workflows. Developed around the UWB layer, allowing the platform to link an authorized digital identity to the viewer’s precise proximity and position relative to the television.
Sofia Digital provides the TV application, operator user experience and integration capabilities required to bring these services to screen.
Demonstrated use cases include:
Live sports ‘Guess & Glory’: prediction and polling experiences with rewards for correct answers.Ad Trivia: interactive overlays during commercial breaks, with credits, vouchers or other operator-defined rewards.Presence-aware personalization: content, menus and offers adapted to an opted-in registered viewer.Location-based authentication: an additional proximity signal supporting account security and password-sharing controls.
Where required by the operator, engagement and reward events can be recorded using Hedera DLT, supporting transparent campaign measurement and tokenized reward models. The combined platform is designed to help operators progress from broad audience estimates toward permission-based, outcome-oriented engagement and advertising metrics.
Live at IBC2026
Visitors to SMiT Stand 2.C36 will be able to experience a live demonstration in which an enabled smartphone approaching the television is associated with the TV session through UWB. The demonstration will show the combined hardware, viewer onboarding, TV interaction, gamification and operator cloud-management experience.
The architecture is extensible to personalized operator interfaces, live sports interaction, targeted advertising, loyalty programs and other presence-aware services. SMiT positions the dongle as a practical add-on for existing Pay-TV operators and conditional-access providers, supporting new services without requiring a complete replacement of the installed TV platform.
More information: www.smit.com.cn/engr/
View original content:https://www.prnewswire.co.uk/news-releases/smit-unveils-uwb-enabled-ci-2-0-dongle-and-presence-aware-tv-platform-at-ibc2026–302874587.html
AXA and BytePlus sign strategic MOU Pioneering AI-Driven Transformation across insurance value chain
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