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Hyde Park Capital Advises DevRefactory on its Sale to Capacity

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TAMPA, Fla., April 28, 2026 /PRNewswire/ — Hyde Park Capital announced today that its client, DevRefactory, a leading customer experience software platform specializing in omnichannel journey orchestration, embedded middleware, and integrated managed services, has been acquired by Capacity. Hyde Park Capital served as the exclusive investment banker to DevRefactory for this transaction. Shumaker, Loop & Kendrick served as legal counsel to DevRefactory.

DevRefactory’s platform orchestrates customer interactions across voice, chat, web, and social channels, enabling seamless transitions while preserving context. It centralizes knowledge, powers self-service and chatbot experiences, and streamlines engagement across the customer lifecycle. These capabilities are complemented by a specialized managed services team supporting implementation, optimization, and ongoing performance improvement.

Marcus Alexander, CFO and Head of Corporate Development at Capacity, stated, “The DevRefactory team have built an incredible business in the telecom space and this acquisition allows us to scale that innovation across the entire Capacity platform. Together, we’re accelerating a future where contact centers can unify their customer interactions, reduce costs and deliver consistently better experiences, without the complexity of fragmented tools.”

James Ramey, Co-Founder and Managing Partner of DevRefactory, commented, “After rapidly establishing Refactory as a leader in AI enablement—delivering enterprise-grade solutions to Fortune 50 organizations—we are excited to announce that Refactory has been acquired by Capacity AI. This partnership will expand our ability to deliver true omnichannel AI experiences at scale, leveraging Capacity AI’s platform and reach across more than 20,000 customers worldwide.”

Ramey continued, “Following strong inbound acquisition interest, we partnered with Hyde Park Capital as our exclusive financial advisor to evaluate strategic opportunities. Their team brought exceptional focus, deep alignment with our vision, and a disciplined process that prioritized both enterprise impact and employee value. Hyde Park Capital curated a highly complementary group of potential partners and guided us through a transaction that positions our team and technology for long-term success. Together, we selected Capacity AI as the ideal partner to accelerate our mission and extend the reach of Refactory’s platform globally. We are incredibly grateful to the Hyde Park Capital team and the Capacity AI team for their partnership throughout this process, and we are excited for the next chapter as part of Capacity AI.”

Michael Johnson, Managing Director at Hyde Park Capital, reflected on the transaction, “It has been a privilege to advise JC, Brian, and Dustin, the founders of DevRefactory, throughout this process. From day one, it was clear that they built something truly differentiated, a platform rooted in deep technical expertise and a genuine passion for reimagining how enterprises engage with their customers. DevRefactory’s capabilities are a natural fit within Capacity’s platform, and we are excited to see the impact this combination will have for their clients and the broader customer experience market.”

Trevor Mumford, Vice President at Hyde Park Capital, added, “It was genuinely refreshing to work with a founding team that has been close friends since high school and has spent years building technology together. Working alongside entrepreneurs who combine that kind of personal conviction with serious technical innovation makes for a truly rewarding engagement. We’re proud of the outcome and confident Capacity is the right home to take DevRefactory’s mission to the next level.”

About DevRefactory

Founded in 2020, DevRefactory is a customer experience software platform that enables enterprises to deliver seamlessly connected, omnichannel customer journeys at scale. Through its OCX (Omnichannel Customer Experience) suite, DevRefactory provides embedded middleware, managed services, and practical AI frameworks that orchestrate engagement across voice, web chat, SMS, mobile apps, email, and social media. The Company’s solutions empower customers to interact on their own terms while eliminating the complexity of managing disparate channel technologies independently. Partnering with leading platforms, DevRefactory serves as an innovation accelerator, helping enterprises prove value rapidly and integrate modern omnichannel capabilities into their existing ecosystems. For additional information, please visit www.refactory.dev.

About Capacity

Founded in 2017, Capacity is an AI-powered support automation platform that gives organizations the capacity to do more with less. Its unified platform combines intelligent virtual agents, conversational AI, agent assist and live support tools, campaigns and workflow automation, and advanced analytics, enabling businesses to automate customer inquiries, reduce handle times, and drive consistent, high-quality experiences across every channel, including voice, chat, email, SMS, and web. Trusted by more than 20,000 organizations and powering over 36 billion automated interactions, Capacity serves leading brands across financial services, healthcare, retail, education, insurance, and more. With over 250 pre-built integrations and enterprise-grade security, Capacity delivers seamless deployment into existing technology ecosystems. Proudly headquartered in St. Louis, Missouri, Capacity is part of the Equity.com incubator. For additional information, please visit https://capacity.com/main.

About Hyde Park Capital

Hyde Park Capital is a boutique investment banking firm specializing in mergers and acquisitions of successful founder and family-owned companies. Hyde Park Capital’s principals have extensive investment banking experience, including managing sell-side and buy-side transactions, recapitalizations, financial advisory assignments, fairness opinions, raising growth and acquisition capital for companies, including equity, mezzanine, senior debt, and project finance. Hyde Park Capital has bankers who specialize in numerous industry sectors, including healthcare, industrials, business services, technology, consumer, and cleantech/power finance particularly in connection with data centers. This transaction represents another successful engagement closed by Hyde Park Capital within the technology sector. Hyde Park Capital is headquartered in Tampa, Florida, with additional offices in Nashville, Tennessee, and San Francisco, California, and is a member of FINRA and SIPC. For additional information, please visit www.hydeparkcapital.com.

Media Contacts:

Michael Johnson

Managing Director

johnson@hydeparkcapital.com

813-769-3284

Trevor Mumford

Vice President

mumford@hydeparkcapital.com

813-209-9071

 

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SOURCE Hyde Park Capital

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Lovey announces £250m senior secured credit facility with Pollen Street Capital

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UK’s fastest-growing fintech announces its largest funding facility to date to support more UK SMEs

BIRMINGHAM, England, Oct. 27, 2026 /PRNewswire/ — Lovey, the UK’s fastest-growing fintech and financial services provider, specialising in SME lending and brokerage, has today announced a senior secured credit facility of up to £250 million with Pollen Street Capital (“Pollen Street”), an alternative asset manager. The facility is made up of £50 million committed capital and a £200 million accordion, making it the largest funding facility in Lovey’s history and marking a key milestone in the company’s growth.

The facility demonstrates continued institutional investor confidence in Lovey’s lending model, technology and long-term strategy and reinforces Lovey’s position as a leading finance provider focusing on SME funding. The facility will significantly increase Lovey’s lending capacity, supporting the business as it scales its own-book lending while continuing to grow its established brokerage proposition.

Founded by Jack Smith in 2016, Lovey has grown from a one-person start-up into a 120-strong business, funding more than £600 million in loans to over 11,000 UK SMEs. Built around a mission to make lending simple, fast and beautiful, Lovey has expanded rapidly while staying focused on making finance easier and more accessible for small businesses. The new facility will support that mission by giving Lovey the capital to help more UK SMEs access funding quickly and flexibly.

Lovey began lending directly from its own balance sheet in 2022, building on its experience as a broker to develop a deeper understanding of the funding needs of UK SMEs. Today, the business combines direct lending with its established brokerage proposition, giving customers access to both Lovey’s own lending and a wider panel of funding partners. This approach allows Lovey to match businesses with the funding solution that best suits their needs, while the new facility provides greater capacity to grow its direct lending operation.

Jack Smith, Founder and CEO at Lovey, comments:
“This new facility is an important milestone for us and will enable us to put more capital behind UK small businesses, scale our own-book lending and give more SMEs access to finance when they need it. Pollen Street shares our belief that finances for small businesses should be simpler, faster and more flexible, and we’re really pleased to have them backing Lovey for this next stage of growth.”

Kai Hunter, Chief Operating Officer at Lovey, comments:
“The funding announced today is the result of close and collaborative work with Pollen Street and I am grateful to their team, and to our own, for the diligence they brought to it. This funding deepens our lending capacity and allows us to offer larger loans, so that we can back more of the UK’s small and medium-sized businesses, from those that have found finance hardest to secure to the well-established, with greater speed and certainty.”

Ethan Saggu, Investment Director, Pollen Street, adds:
“Lovey has spent almost a decade seeing the UK SME lending market from a broker’s perspective, giving the team an expert view of where demand for credit is going unmet. We have financed a number of specialist SME lenders and recognise what it takes to grow from brokerage into balance-sheet lending. Lovey has done so with a well-defined product and a focused approach, and we look forward to supporting the team as it scales.”

Lovey was advised by Ashurst Perkins Coie and Pollen Street was advised by Simmons & Simmons.

The facility builds on Lovey’s existing funding arrangements announced last year, including a £35 million revolving credit facility from Paragon Bank and a £10 million junior medium-term note programme from LGB Capital Markets. The new facility also adds to Lovey’s growing institutional funding base as it enters its next phase of expansion.

To learn more about Lovey or to apply for a fast, flexible business loan, visit Lovey’s website.

For any further information, please contact: press@lovey.com

About Lovey (the trading name of Love Finance Limited): 
Lovey is the UK’s fastest-growing fintech and financial services provider, specialising in SME lending and brokerage. Founded in Birmingham in 2016 by Jack Smith, Lovey has a mission to make lending simple, fast and beautiful. The company has funded more than £600 million in loans for over 11,000 SMEs across the UK.

Recognised by EY, Deloitte, The Sunday Times, Financial Times, UK Growth Index, FEBE, and Sifted as one of the UK’s fastest-growing companies. Lovey combines direct lending and brokerage services to deliver fast, flexible, and tailored funding solutions. With an industry-leading 4.9-star Trustpilot rating, businesses can enquire in 60 seconds and receive funding in as little as 4 hours. 

Website: www.lovey.com

Pollen Street Press Office:
FGS Global 
Chris Sibbald / Anna Tabor
PollenStreetCapital-LON@fgsglobal.com 

About Pollen Street:
Pollen Street is a fast-growing and high performing private capital asset manager. Established in 2013, the firm has built deep capability across the financial and business services sectors aligned with mega-trends shaping the future of the industry. Pollen Street manages over €9bn AUM across private equity and credit strategies on behalf of investors including leading public and corporate pension funds, insurance companies, sovereign wealth funds, endowments and foundations, asset managers, banks, and family offices from around the world. Pollen Street has a team of over 100 professionals.

www.pollenstreetgroup.com 

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Baidu to Report Third Quarter 2026 Financial Results on November 16, 2026

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BEIJING, Oct. 27, 2026 /PRNewswire/ — Baidu, Inc. (Nasdaq: BIDU; HKEX: 9888 (HKD Counter) and 89888 (RMB Counter)) (“Baidu” or the “Company”), a leading AI company with strong Internet foundation, today announced that it will report its financial results for the Third Quarter 2026 ended September 30, 2026, before the U.S. market opens on November 16, 2026. Baidu’s management will hold an earnings conference call at 7:30 AM on November 16, 2026, U.S. Eastern Time (8:30 PM on November 16, 2026, Beijing Time).

Please register in advance of the conference call using the link provided below. It will automatically direct you to the registration page of “Baidu Inc. Q3 2026 Earnings Conference Call”. Please follow the steps to enter your registration details, then click “Register”. Upon registering, you will then be provided with the dial-in number, the passcode, and your unique access PIN. This information will also be emailed to you as a calendar invite.

For pre-registration, please click:
https://s1.c-conf.com/diamondpass/10057872-oyt4z8.html

In the 10 minutes prior to the call start time, you may use the conference access information (including dial-in number(s), the passcode and unique access PIN) provided in the calendar invite that you have received following your pre-registration.

Additionally, a live and archived webcast of this conference call will be available at https://ir.baidu.com.

A replay of the conference call may be accessed by phone at the following number until November 24, 2026:
US: 1 855 883 1031
Replay PIN: 10057872

About Baidu

Founded in 2000, Baidu’s mission is to make the complicated world simpler through technology. Baidu is a leading AI company with strong Internet foundation, trading on Nasdaq under “BIDU” and the HKEX under “9888.” One Baidu ADS represents eight Class A ordinary shares.

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SOURCE Baidu, Inc.

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IBS Software’s iCargo to power Philippine Airlines Cargo Modernisation

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Airline to move from its current cargo system to a modern, cloud-based platform covering cargo sales, ground handling operations and revenue accounting

MANILA, Philippines, Oct. 27, 2026 /PRNewswire/ — IBS Software’s iCargo, a cloud-based platform bringing cargo sales, ground handling operations and accounting together, has been selected by Philippine Airlines (PAL) to replace its current cargo system. The implementation will extend iCargo’s capabilities across PAL’s domestic and international cargo operations.

As the leading AI-native product company in the travel technology sector, IBS Software will support PAL’s broader cargo transformation and modernisation programme with capabilities that support PAL’s full range of business functions, from commercial and operations to back-office accounting, while enabling further innovation and digitisation through a single, fully integrated cloud-based platform. iCargo will support cargo movements across PAL’s domestic and international operations, including international requirements such as customs reporting, duties and taxes settlement and regulatory compliance. iCargo already supports carriers with this same mix of demands, providing the flexibility, scale and capabilities to manage both.

The transition will enable PAL to address key operational requirements across its cargo operations, including system performance and data analytics. iCargo will provide modern capabilities to support faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and enabling more efficient processes.

Beyond operational efficiency, these capabilities will help PAL Cargo bring its ‘Care that Delivers’ promise to life, giving customers greater confidence through improved shipment visibility, reliable service and a more seamless cargo experience. As cargo volumes continue to grow across its network, the new platform will also provide the technological foundation for continued innovation, operational excellence and long-term growth.

IBS Software’s proposal combined a strong technology fit with a proven track record of delivering successful cargo transformations for airlines worldwide. The selection of iCargo builds on an established relationship between Philippine Airlines and IBS Software, broadening the portfolio of IBS Software products used by PAL and reinforcing their shared commitment to long-term innovation and business growth.

“This initiative represents an important step in the modernisation of our cargo business,” said Jason Siy, Vice President for Cargo Business, Philippine Airlines. “As we grow across our domestic and international network, we need a system that increases visibility, improves operational efficiency and enables us to deliver a better experience for our customers. We see iCargo as a key enabler of our long-term cargo transformation strategy and of our ambition to build an even stronger cargo business for the future.” 

“Philippine Airlines has a clear vision for the future of its cargo business, and we are proud to support that journey,” added Sunil George, Vice President & Region Head of Oceania, IBS Software. “This partnership is about more than implementing a new cargo platform. It is about working closely with PAL to build the digital foundation for future growth, innovation and operational excellence, and continuing a relationship we value deeply.” 

For more information about IBS Software’s iCargo solution, visit: https://www.ibsplc.com/product/air-cargo-solutions/icargo.

About IBS Software

IBS Software is a leading travel technology company delivering AI-native travel intelligence that enables smarter, faster and more resilient decision-making, with built-in guardrails across aviation, cargo and logistics, and leisure and hospitality. It powers core capabilities for leading travel brands worldwide, spanning airline retailing, passenger services, loyalty, fleet, hub and crew operations, cargo management, and cloud-native platforms for hotels and cruise line operators, and operates from 17 offices globally.

Further information can be found at www.ibsplc.com. Follow us:
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About Philippine Airlines

Philippine Airlines (PAL) is the Philippines’ flag carrier and the country’s only full-service network airline. Founded in 1941, PAL is Asia’s first commercial airline and has played a vital role in connecting the Philippines to the world for 85 years.

PAL operates scheduled nonstop flights from its hubs in Manila and Cebu to 29 destinations across the Philippines and 40 destinations in Asia, North America, Australia, and the Middle East.

PAL is an APEX Four Star™ airline and was recognised by Cirium for achieving the highest on-time performance among Asia-Pacific carriers in 2025. In 2026, Philippine Airlines was officially invited to join the oneworld® Alliance.

 

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SOURCE IBS Software

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