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Circles and OpenAI Announce Major Milestone in Building the World’s First AI-Native Telco Stack

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SINGAPORE, April 30, 2026 /PRNewswire/ — Circles, the global technology company powering digital telco operators, today announced a major milestone in its multi-year collaboration with OpenAI – the launch of an AI concierge. This is a significant first step to their mission of creating a new benchmark for telcos globally and empowering consumers’ lives in this AI-first era.

Built on OpenAI’s API platform, the AI concierge powers Circles’ AI-native telco stack and this innovation redefines how telecom operators engage with customers. It transforms and moves beyond traditional customer support and provides telco operators the opportunity to monetize through intelligent, proactive, and deeply personalized experiences at scale.

Unlike legacy systems that layer AI onto fragmented workflows, Circles has rebuilt the telco experience from the ground up. At the core of this transformation is CareX, powered by a proprietary multi-agent architecture that orchestrates specialized agents (system, custom and content) to handle complex, end-to-end tasks. By managing everything from network diagnostics to billing with a 95% resolution rate, CareX moves beyond simple FAQs. It currently resolves 85% of global queries without human intervention, delivering instant, automated support at scale.

Complementing CareX is Circles Xplore IQ, an AI-powered monetization engine that shifts telcos from reactive to proactive engagement & growth. Xplore IQ is built on three layers – it first uses intent classification to predict customer needs before it’s expressed, matches that need with a hyper-personalized offer through its recommendation engine and finally uses agentic execution to complete the transaction, such as a plan upgrade or downgrade, autonomously.

Unlike a campaign or a tool, XploreIQ learns continuously from every interaction to sharpen its precision in real time. During its initial phase, we’ve already seen an ARPU uplift of 22% for Circles.Life Singapore. In parallel, the hyper-personalized offers for Circles.Life customers have also helped in reducing churn by 9%.

“AI should empower users – not force-fit into outdated journeys. OpenAI’s role has been critical in enabling Circles to scale this vision globally. With the AI concierge, we are moving beyond providing simple answers to delivering real-world outcomes, along with balancing cost and latency to maximize value for operators and customers alike,” said Awais Malik, Global Chief Growth Officer at Circles.

“Circles is demonstrating how advanced AI can modernize essential industries like telecommunications at scale. By combining frontier models with multi-agent systems, they are enabling telecom operators globally to deliver faster, smarter and more personalized customer experiences. This milestone is a strong example of how AI can deliver tangible value for businesses and customers they serve,” Oliver Jay, Managing Director, International for OpenAI, added.

Together, CareX and Xplore IQ form the foundation of Circles’ AI-native telco stack – a unified AI concierge that connects customer experience, operations, and revenue generation into a single intelligent layer. This is only the beginning of this strategic collaboration Over the next 2 years, Circles and OpenAI will continue to accelerate the AI roadmap designed to realize the vision of a fully autonomous telco that can maximize profitability and customer satisfaction.

About Circles

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

To learn more about how Circles enables digital transformation for leading telcos worldwide, visit circles.co.

Photo: https://mma.prnewswire.com/media/2968812/CIRCLES_OpenAI.jpg

 

View original content:https://www.prnewswire.co.uk/news-releases/circles-and-openai-announce-major-milestone-in-building-the-worlds-first-ai-native-telco-stack-302757251.html

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Holderness & Bourne Tees Up eCommerce Growth with Barrett Distribution Centers

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FRANKLIN, Mass., June 19, 2026 /PRNewswire/ — Barrett Distribution Centers, a leading third-party logistics provider specializing in eCommerce fulfillment, announced a new partnership with Holderness & Bourne, a premium lifestyle brand known for its sophisticated men’s golf apparel and commitment to quality craftsmanship.

“Having worked with Barrett previously, I knew they had the experience, flexibility and operational expertise we needed as our business continued to grow,” said Sean Eaton, director of operations at Holderness & Bourne. “Their team’s responsiveness, strategic location and ability to quickly scale a solution made them the right partner to support our inventory and fulfillment requirements. We’re excited to continue building on that relationship as our business evolves.”

Barrett’s extensive experience supporting apparel and accessory brands, combined with its ability to provide scalable warehouse space, technology solutions and managed transportation services, positioned the company to support Holderness & Bourne’s expedited onboarding and future growth initiatives.

“Barrett is thrilled to step onto the fairway with Holderness & Bourne, a fast-growing premium golf apparel brand with a recognizable name and a loyal following among golfers who know quality when they see it,” said Mark Healy, vice president of customer solutions at Barrett. “Holderness & Bourne’s commitment to quality and customer satisfaction aligns perfectly with our focus on delivering dependable, flexible and scalable fulfillment solutions. We look forward to supporting their continued growth and serving as a trusted partner for years to come.”

Holderness & Bourne is now live at Barrett’s Hillsborough, N.J., fulfillment facility, where Barrett provides inventory staging and replenishment services in support of the brand’s New York operations. Located near Holderness & Bourne’s headquarters, the facility offers the space, technology and transportation resources needed to support the brand’s continued growth.

About Holderness & Bourne

Holderness & Bourne is a premium lifestyle brand focused on men’s golf apparel. It was founded around 2015 by Alex Holderness and John Bourne and centers on classic, refined golf-inspired style with modern fit and performance. Discover sophisticated, modern golf apparel crafted with premium fabrics designed for performance and comfort on the course and off. If you’re seeking golf apparel brands that prioritize craftsmanship and timeless design, our commitment to quality and fit speaks for itself.  

About Barrett Distribution Centers

Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3PL provider in North America, known for superior execution, customer engagement and direct access to senior leadership decision-makers. As a member of Inc.’s fastest-growing companies list 15+ times, Barrett is big enough to do the job and still small enough to deeply care about your business. Brands interested in a new 3PL partnership may contact Barrett directly here.

Media Contact:

Faith Artieda
Marketing Content Specialist
Faith.artieda@barrettdistribution.com

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SOURCE Barrett Distribution Centers Inc.

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Trial Attorney Clint Zalas of South Bend Explains Why Cases Often Take Longer Than Expected for HelloNation

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SOUTH BEND, Ind., June 19, 2026 /PRNewswire/ — Why do personal injury cases take longer than many people expect? A HelloNation article answers this question with insights from Personal Injury Attorney Clint Zalas of Lee & Zalas, P.C. in South Bend. The article explains that while delays can feel frustrating, the personal injury case timeline often protects injured individuals by ensuring accuracy and fairness in the settlement process.

The first factor the article discusses is investigation. A strong case requires photographs, medical records, witness statements, and sometimes expert evaluations. Collecting and reviewing this accident recovery evidence takes time, but it strengthens the foundation of the claim. If attorneys or claimants rush through this stage, they risk weakening the case and limiting the eventual injury settlement.

Medical treatment delays also extend the personal injury case timeline. According to the HelloNation article, the true scope of injuries often reveals itself over weeks or months. Recovery may require physical therapy, surgery, or long-term care. Settling before treatment concludes can prevent injured parties from recovering fair compensation for future expenses. Once finalized, an injury settlement cannot be reopened to account for additional medical costs or lost wages.

Insurance company negotiations create another layer of complexity. Adjusters carefully review claims, request documentation, and sometimes demand independent medical evaluations. Each exchange between the injured party and the insurer adds time. However, as the article explains, these negotiations help ensure that the settlement reflects the full cost of accident recovery rather than a rushed or incomplete figure.

The HelloNation feature warns against quick settlements. While they may feel satisfying at first, they often fail to cover long-term needs. For example, an injury that initially appears temporary may become chronic. Lost wages may continue if the person cannot return to work. By waiting, injured individuals make sure these realities factor into their personal injury litigation or settlement discussions.

Court schedules can also extend the process. If a case enters litigation, hearings, depositions, and trial dates must align with the court’s availability. This stage can be time-consuming, but it applies pressure on insurance companies to negotiate fairly. Many cases settle before trial, yet the possibility of litigation serves as an important safeguard in achieving full compensation.

The article highlights how expectations often differ from reality. Many people assume they will receive a check within weeks of filing a claim. In truth, personal injury law prioritizes fair compensation over speed. A thorough personal injury case timeline ensures that accident recovery costs, medical treatment delays, and future expenses are considered.

The HelloNation article also explains that rushing to accept an early offer can leave individuals paying for expenses they never anticipated. Quick settlements often fail to account for ongoing therapy, future surgeries, or extended time away from work. Building a complete case with medical documentation and evidence, though time-consuming, gives claimants the strongest chance of receiving a fair settlement.

Patience plays a key role throughout the process. The article states that waiting allows the injured person, their attorney, and the insurance company to see the full impact of the accident. While the delays can feel difficult, they ultimately protect the injured party from being pressured into unfair agreements. In personal injury litigation, accuracy ensures justice, even if it requires more time.

The article concludes that while a long personal injury case timeline can surprise claimants, it serves an important purpose. By gathering strong evidence, completing medical treatment, and negotiating thoroughly with the insurance company, injured people give themselves the best chance at full and fair compensation. A slower process often delivers a more secure outcome.

The full article, titled Why Personal Injury Cases Often Take Longer Than Expected, features the expertise of Personal Injury Expert Clint Zalas of Lee & Zalas, P.C. in South Bend and appears on HelloNation.

About HelloNation

HelloNation is a premier media platform that connects readers with trusted professionals and businesses across various industries. Through its innovative “edvertising” approach that blends educational content and storytelling, HelloNation delivers expert-driven articles that inform, inspire, and empower. Covering topics from home improvement and health to business strategy and lifestyle, HelloNation highlights leaders making a meaningful impact in their communities.

View original content to download multimedia:https://www.prnewswire.com/news-releases/trial-attorney-clint-zalas-of-south-bend-explains-why-cases-often-take-longer-than-expected-for-hellonation-302805468.html

SOURCE HelloNation

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Surfshark enhances its proprietary Dausos protocol to boost connectivity

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VILNIUS, Lithuania, June 19, 2026 /PRNewswire/ — Surfshark, a leading privacy protection company, has released a major upgrade to its proprietary VPN protocol, Dausos. This latest update drastically improves accessibility, connectivity rates, and network compatibility for users worldwide.

The primary focus of this update is to address the barriers on highly managed networks. Previously, users might have experienced difficulties connecting to Dausos on strict institutional firewalls — such as those found in schools, universities, and corporate environments. With this release, Surfshark has successfully implemented specialized network fixes, ensuring that Dausos has a better connectivity rate for users connecting in these environments.

“We want as many people as possible to experience the power of Dausos, which is why continuous improvement is our priority,” says Karolis Kaciulis, Leading System Engineer at Surfshark. “Responding directly to user feedback, this update fixes the connectivity issues some experienced in certain network environments.”

Surfshark Dausos: key benefits of the new protocol

Surfshark’s proprietary Dausos protocol revolutionizes the consumer VPN industry by delivering up to 30% faster speeds than current industry standards while future-proofing user privacy for the quantum era.

Unlike traditional VPNs that consolidate traffic through a single interface, Dausos is an audited architecture that automatically isolates user data into its own dedicated, private digital tunnel, eliminating packet interference and optimizing performance based on real-time network conditions.

On the security front, Dausos establishes full post-quantum security by utilizing a hybrid ML-KEM*X25519 key exchange and an advanced ML-DSA self-signed root certificate system to protect against future quantum computing threats. Furthermore, the protocol goes beyond standard security measures by integrating post-compromise security (ensuring compromised keys cannot leak future session data), port randomization to obscure connection paths, and high-speed AEGIS-256X2 cryptographic encryption for robust data integrity.

ABOUT SURFSHARK

Surfshark is a cybersecurity company offering products including an audited VPN, certified antivirus, data leak warning system, private search engine, and a tool for generating an online identity. Recognized as a leading VPN by CNET and TechRadar, Surfshark has also been featured on the FT1000: Europe’s Fastest Growing Companies ranking. Headquartered in the Netherlands, Surfshark has offices in Lithuania and Poland. For information on Surfshark’s operations and highlights, read our Annual Wrap-up. For more research projects, visit our research hub.

View original content to download multimedia:https://www.prnewswire.com/news-releases/surfshark-enhances-its-proprietary-dausos-protocol-to-boost-connectivity-302805246.html

SOURCE Surfshark B.V.

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