Technology

Norton Neo Raises the Bar on Security and Privacy for the AI-Native Browser

Published

4 months ago

May 4, 2026

With a built-in VPN that adapts automatically, alongside anti-phishing, anti-fingerprinting and smarter ad-block controls, users get the full power of AI browsing without compromise.

MOUNTAIN VIEW, Calif., May 4, 2026 /PRNewswire/ — Norton, a global leader in consumer Cyber Safety and part of Gen (NASDAQ: GEN), today released a major update to Norton Neo, its AI-native browser. The upgrade embeds integrated VPN, anti-phishing, and anti-fingerprinting protection into the browsing experience. No extensions, no separate tools, no manual set-ups. Norton Neo ensures that AI is not only embedded into a streamlined browsing experience that unifies search and chat, but that protection is built-in by default.

According to the Gen Threat Labs, roughly 83% of attacks blocked in early 2026 were web-based, including phishing and spam ads. Gen is also tackling a newer category: indirect prompt injections that hijack AI features through malicious page content. Norton Neo handles these at the browser layer rather than asking users to bolt on protection.

“People can get a lot done on a browser, but digital threats, including spam and phishing, are rampant. Every AI feature added to a browser is another attack surface, and people shouldn’t need to be security experts to feel safe online” said Howie Xu, Chief AI and Innovation Officer at Gen. “With Norton Neo, protection isn’t a setting you turn on, it’s the foundation. The VPN adapts on its own, phishing is caught before you click, and your AI queries can’t be turned against you.”

Protection That Adapts as You Browse

Adaptive VPN. Norton Neo’s built-in VPN encrypts traffic and lets users control their location without a separate install. This built-in VPN intelligently adapts to sensitive sites, like banking or healthcare, and steps back during everyday browsing. By leveraging VPN for Agents, the industry’s first consumer multi-channel agent-native VPN service released by Gen on April 30, Norton Neo is able to intelligently apply protection when it’s needed without requiring users to turn it on or off.

Advanced anti-fingerprinting. To further strengthen privacy, Norton Neo now helps prevent websites and trackers from uniquely identifying people through their device and browser characteristics. This reduces persistent tracking and enhances anonymity online. Incognito mode now delivers true anonymity, not just the perception of it.

Safe browsing and phishing defense. The browser proactively detects and blocks phishing and malicious websites before people land on them, helping safeguard against credential theft and deceptive online content. Norton Neo extends the same protection to webmail through Norton’s Scam Analyzer engine. In addition, the browser defends against indirect prompt injection attacks, so AI features cannot be manipulated by instructions hidden in web content.

Together, these defense layers formed a built-in intelligent protection, backed by the expertise of the Gen Threat Labs and powered by Norton and its decades of security expertise.

More Control, Less Friction

In addition to core protections, Norton Neo has expanded its ad blocking capabilities to offer more granular control over what is blocked and when, allowing customization based on browsing preferences and regional requirements. Cookie consent has also been streamlined to cut down on banner fatigue without giving up control. These updates are designed to simplify privacy management while maintaining strong protection in the background.

To make the browsing experience seamless, Norton Neo extends across platforms, including Windows, Mac, iOS, and Android, ensuring consistent privacy and protection wherever and however people browse. Norton Neo protects people’s data and stores all chats locally by default. Queries within the browser are processed under strict, binding contractual safeguards that prevent any AI providers from retaining data or using it for model training. AI providers do not have access to sensitive identification such as IP address or location.

AI That Does More, on a Foundation You Can Trust

Alongside its privacy and security enhancements, Norton Neo continues to expand its AI-native capabilities to help people get more done, more efficiently.

Norton Neo’s chat experience now supports deeper reasoning and more complex tasks. With fewer limitations and a more responsive experience, users can explore ideas, refine outputs, and take action without interruption. Unified search lets users find anything they’ve browsed or discussed in chat using plain language, instead of exact keywords. Features like vertical tabs, better tab management, and a customizable newsfeed round out the experience. As part of this update, Norton Neo also gives its users early access to a new agentic AI assistant; a private, always-on helper for managing online activities, and a step toward Norton’s vision of secure AI assistance for everyone.

Learn more and try Norton Neo at neobrowser.ai

About Norton
Norton is a leader in Cyber Safety, and part of Gen (NASDAQ: GEN), a global company dedicated to powering Digital Freedom with a family of trusted consumer brands. Norton empowers millions of individuals and families with award-winning protection for their devices, online privacy, and identity. Norton products and services are certified by independent testing organizations including AV-TEST, AV Comparatives, and SE Labs. Norton is a founding member of the Coalition Against Stalkerware. Learn more at https://us.norton.com.

Media Contact:
Brittany Posey
Gen
Press@GenDigital.com

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SOURCE Norton

Technology

SPECTRUM EXPANDS ITS COMMUNITY INVESTMENT AND OFFERS AMAZON PRIME MEMBERSHIP TO QUALIFYING LOW-INCOME SPECTRUM INTERNET CUSTOMERS

Published

9 minutes ago

August 25, 2026

Key Takeaways:

New and existing customers who currently qualify for Spectrum’s low-income Internet Assist can enjoy all the benefits of Prime, included with their Internet subscription, at no additional cost.Prime is now included for legacy Spectrum customers with the benefit coming soon for qualified legacy Cox customers.

STAMFORD, Conn., Aug. 25, 2026 /PRNewswire/ — Today, Spectrum announced it is bringing Amazon Prime benefits to eligible Spectrum Internet customers. Existing and new customers who currently qualify for Spectrum Internet Assist, affordable internet for low-income customers with speeds up to 50 Mbps, can receive Prime membership included with their Internet subscription – at no extra cost.

Qualified Spectrum Internet customers can now enjoy everything Prime has to offer, including exclusive grocery savings and convenience, delivery benefits that saved members an average of $550 in delivery fees last year, award-winning entertainment through Prime Video, and so much more. Valued at $14.99 per month or $139 per year, qualifying Spectrum Internet customers can sign up for Prime through Spectrum’s simplified onboarding experience to get started and enjoy instant savings.

“Our goal at Spectrum is to give customers more value from the services they already count on every day,” said Adam Ray, Executive Vice President, Chief Commercial Officer for Spectrum. “That value already includes the fastest mobile service at the lowest prices, and our inclusion of programming apps in our video services at no extra charge. And that value now extends to including Prime for low-income customers to help make everyday life a little easier while delivering incredible savings and entertainment – reflecting just a part of our ongoing investment to ensure the communities we serve can thrive.”

Qualified Spectrum Internet customers can now enjoy all of Prime’s savings, convenience, and entertainment. That includes everyday low prices and free delivery on 300 million items across 35 categories, tens of millions of which can be delivered the same or next day in eligible areas, including everyday essential grocery items like pantry staples, breakfast items, canned goods, baby foods, and more. Prime members also get free Same-Day Delivery on perishable grocery orders over $25 in most places, and members in more than 2,300 cities and towns can get fresh groceries, alongside electronics, books, pantry staples, snacks, and everyday household essentials like paper towels and toothpaste, delivered within hours. Plus, members enjoy exclusive deals every day and shopping events like Prime Day, fast, free delivery of prescription medications through Amazon Pharmacy, and exclusive savings on restaurant delivery and fuel.

Prime Video serves as an entertainment destination, offering unlimited streaming of movies and shows, plus access to must-see live sports including NBA, WNBA, NASCAR, and Thursday Night Football. Members also enjoy ad-free listening of 100 million songs and millions of podcast episodes with Amazon Music, cloud gaming with Amazon Luna, unlimited photo storage with Amazon Photos, and Alexa+, Amazon’s next-gen AI assistant that enhances the Prime experience, making it easy to shop, discover new entertainment, and manage photo content through natural conversation. With Amazon Family, members can also share a wide range of these benefits with one adult in their household, plus digital content with up to four children in their household.

More information is available at spectrum.com/AmazonPrime.

About Spectrum
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

More information can be found at corporate.charter.com.

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SOURCE Charter Communications, Inc.

Technology

Land id® Expands Product and AI Leadership with Senior Executive Hires

Published

9 minutes ago

August 25, 2026

Chris Omland joins as Senior Vice President of Product and Jeff Lutzenberger is named Vice President of AI Platform Strategy

BOZEMAN, Mont. and AUSTIN, Texas, Aug. 25, 2026 /PRNewswire/ — Land id today announced the addition of Chris Omland as Senior Vice President of Product and Jeff Lutzenberger as Vice President of AI Platform Strategy. Omland will lead Land id’s product and engineering organization, while Lutzenberger will oversee the application of AI across Land id’s product and platform.

Two senior executive hires signal Land id’s acceleration into AI-powered property intelligence.

The hires come as Land id continues to expand its real estate and property intelligence platform, combining geospatial visualization, proprietary property data, and AI to help customers not just access information about a property, but understand what it means and act on it.

Lutzenberger brings deep experience in machine learning, large language models, and geospatial technology. He holds a PhD in Electrical Engineering and spent nearly a decade at onX, where he helped build the geospatial pipelines and 3D technologies underpinning the company’s growth to more than 10 million users.

“The combination of geospatial information, proprietary data, and AI creates an entirely new way to understand a property and make decisions around it,” Lutzenberger said. “The foundation is already in place at Land id, and I’m excited to build on it, surfacing relevant insights and automating real estate workflows for every person and every property.”

Omland brings more than two decades of experience building and scaling enterprise software products. He held product leadership roles at Bozeman-based RightNow Technologies, acquired by Oracle in 2011, and more recently led Workiva’s platform product team as the company grew from $220 million to more than $800 million in annual revenue.

“Real estate is the world’s largest asset class, yet the information people need to understand a property and make decisions about it is still incredibly fragmented and difficult to interpret,” Omland said. “Land id has the data, technology, and team to bring that information together in a much more intelligent way. That creates an opportunity for Land id to power workflows across every step of the real estate lifecycle. That’s what made this opportunity so compelling to me.”

“Chris and Jeff bring exactly the kind of experience and leadership we need for Land id’s next stage of growth,” said Chris Hamilton, Chief Operating Officer of Land id. “We’ve built a strong foundation in property data and geospatial technology. Chris brings a proven ability to scale product organizations, and Jeff brings deep technical experience at the intersection of data, geospatial technology, and AI. Together, they significantly expand what we are capable of building.”

Omland and Lutzenberger will work closely across product, engineering, data, and AI as Land id develops its next generation of property intelligence capabilities, while remaining focused on the needs of customers across real estate, land management, agriculture, insurance, appraisal, and other property-driven industries.

ABOUT LAND ID
Land id® combines data, intelligence, and outcomes to underpin every property decision for the world’s largest asset class. The company unifies scattered data sources into a single, intuitive visualization and analysis solution for both web and mobile environments, allowing every category of real estate stakeholder to make better decisions in less time. With case studies ranging from expansive Mountain West ranches to remote recreational lodges, Land id is solving knowledge-based challenges beyond the built world. Land id is based in Bozeman, MT and Austin, TX. Learn more about Land id at https://id.land/about

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SOURCE Land id, Inc.

Technology

3CLogic Releases AI Agent Evaluator to Automate QA and Scoring of Voice AI Agents

Published

9 minutes ago

August 25, 2026

New capability scores 100% of AI interactions with plain-language reasoning, enabling accountability and rich insights into Voice AI engagements and performance.

ROCKVILLE, Md., Aug. 25, 2026 /PRNewswire/ — 3CLogic today announced the release of AI Agent Evaluator, a powerful automated quality assurance (QA) and scoring engine built natively into its Voice AI Hub. The new feature scores 100% of Voice AI agent interactions based on configurable metrics including resolution, goal completion, and quality, while providing plain-language reasoning behind each rating without the need for manual transcript review.

As enterprise service desks and contact centers accelerate the deployment of conversational AI, industry focus has heavily centered on the raw power and scalability of Voice AI agents, while largely ignoring how to continuously validate their performance in the field. While many organizations rely on manual auditing or exporting of bot transcripts into standalone QA tools intended for human agents, 3CLogic recognized the need for a solution purpose-built for AI-based interactions.

“Operational leaders are increasingly asking if the voice AI agents they deployed are doing what they were designed to address,” explains Anshuman Rawat, CTO at 3CLogic. “Deploying Voice AI agents is relatively easy, but knowing if they are actually resolving issues or deflecting a live call to the satisfaction of the caller is the real challenge. AI Agent Evaluator replaces the guesswork and black-box metrics with objective, auditable scores at scale.”

Natively integrated into its Voice AI Hub, 3CLogic’s AI Agent Evaluator allows organizations to hold AI agents to the same rigorous standards as live agents while identifying opportunities for continuous improvement. Designed to eliminate the blind spots of legacy QA processes, the solution delivers immediate business value through the following key features:

Comprehensive QA Coverage: eliminates the inherent scaling limitations of manual sampling by automatically scoring every single Voice AI conversation to quickly identify critical performance issues.

Role-specific agent evaluations: enables administrative users to create custom “yardsticks” for each specialized voice AI agent (e.g.: IT support, billing, etc.) to be scored accurately against what constitutes success for each of their unique roles.

Automated task validations: verifies that required system actions (e.g.: submitting a case, updating a ticket, etc.) are in fact executed rather than relying solely on the transcript for confirmation.

Actionable Insights: delivers visual insights into the performance of Voice AI agents over time with real-time dashboards.

The release marks the latest milestone in 3CLogic’s ongoing mission to transform the Voice AI and contact center landscape, following recent innovations, including Outbound AI agents. From global IT managed services providers to major multi-hospital systems modernizing their service operations, the organization continues to deliver significant competitive advantages for leading enterprises. AI Evaluations is now generally available to all Voice AI Hub customers.

For more information, visit 3CLogic.com.

About 3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. For more information, please visit www.3clogic.com.

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SOURCE 3CLogic