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TrueLoyal Launches AI Review Summaries as a new feature inside TrueLoyal Fan Clubs™.

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AI Review Summaries doesn’t generate reviews — it reads what customers already wrote, addressing what 46% of shoppers say is their #1 shopping frustration: knowing if reviews are real.

SAN ANTONIO, June 4, 2026 /PRNewswire/ — As consumer skepticism toward AI-generated content reaches a measurable peak, with 50% of US consumers reporting they’d prefer to do business with brands that don’t use generative AI in customer-facing channels (Gartner Marketing Survey, March 2026), TrueLoyal today launched AI Review Summaries (AIRS). The new feature inside TrueLoyal Fan Clubs™ takes a deliberately different approach to AI in commerce: it doesn’t generate anything new. It reads what consumers already wrote, and turns that into a plain-language summary on every product page.

The launch arrives in a market where AI fatigue is reshaping buyer behavior. Klaviyo’s 2026 AI Consumer Trends Report found only 13% of consumers completely trust AI, and 31% say they trust a brand less when it uses AI-generated content. At the same time, real consumer voice is more important than ever to the decision moment: Bazaarvoice’s 2025 Shopper Experience Index found 46% of shoppers cite knowing whether reviews are real as their single biggest frustration. BrightLocal’s 2026 Local Consumer Review Survey adds that 97% of consumers now lean on reviews to guide their purchase decisions, and 31% will only consider a business with 4.5 or more stars — nearly double the 17% who said so a year earlier.

“AIRS does one specific thing. It takes the work consumers have already done writing reviews, and puts it in front of the next shopper at the decision moment. Nothing generated or fabricated. Just real voice, made readable.” — Caleb Fox, VP Product

AIRS works inside TrueLoyal Fan Clubs™ alongside Ratings & Reviews, content boards, and Form Builder. It reads a brand’s existing review library, generates a plain-language summary on each product page, and updates with new reviews on subsequent page visits. The feature is text-only and requires no manual work once activated. AIRS also integrates with the loyalty mechanics inside TrueLoyal’s Rewards Engine, closing a flywheel where members who write reviews earn points, and their reviews then anchor the decision moment for the next shopper.

“We don’t believe AI should be generating reviews. We believe AI should help the next shopper read the ones real customers already wrote. That’s a different argument than most of the AI launches happening this year. And it’s the argument we think will matter when this trust crisis settles.” — Jacek Materna, CEO

AI Review Summaries is available now to TrueLoyal Fan Clubs™ customers with an active Ratings & Reviews module. Pricing scales with filter collections; contact a TrueLoyal account representative for details. Learn more at https://www.trueloyal.com/ai-review-summaries.

ABOUT TRUELOYAL

TrueLoyal is a Loyalty SaaS platform built around real consumer voice. Rewards is the mechanism that turns engagement into Loyalty over time. Fan Clubs™ is where that earned Loyalty becomes visible, through reviews, content boards, and member-driven UGC. Together, the products help brands earn fans first, build trust over time, and turn that trust into outcomes they can measure.

 

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SOURCE TrueLoyal

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RDSolutions Launches ShelfGain to Turn Retail Data into Targeted In-Store Action

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Data-driven retail monitoring combines actionable insights with a nationwide field team to help CPG brands identify and resolve costly shelf-level issues.

RICHMOND, Va., Sept. 16, 2026 /PRNewswire/ — RDSolutions today announced the launch of ShelfGain, a data-driven merchandising platform that identifies store-level availability and execution issues, prioritizes them according to potential revenue impact and deploys RDSolutions’ nationwide field team to resolve them.

CPG brands invest heavily in securing retail distribution, but products are not always available on the shelf when shoppers are ready to buy. While brands have access to more retail data than ever, converting that information into targeted physical action remains a persistent challenge.

ShelfGain connects ongoing retail monitoring directly to in-store execution. Rather than relying solely on predetermined visit schedules, the platform identifies where a specific sales risk exists and triggers a targeted store visit for intervention, in near real-time.

This allows brands to direct resources toward stores where action is needed most, rather than sending teams to high-performing locations simply because they are next on a schedule.

ShelfGain uses 1st and 3rd party data signals to find the stores where you may have sales risks. Underperforming stores and/or OSA issues are the most common points to monitor. Before-and-after photographs are captured during every visit, giving brands clear evidence of what was found, what action was taken and what changed as a result.

One of the most common issues identified is inventory that has reached the store but remains in the back room rather than on the shelf. The product has already been manufactured, distributed and paid for, but is unavailable at the point of purchase. Coresight Research estimates that in-store inefficiencies account for lost sales equivalent to 5.5% of gross sales.

“Insight without resolution is anxiety,” said Jacob Blondin, CEO of RDSolutions. “Knowing a shelf is empty does not recover a sale. ShelfGain turns that insight into action where it matters: at the shelf.”

“Brands do not have a shortage of retail data. They have a shortage of clear answers and the ability to quickly resolve,” said Lee Kallman, Chief Commercial Officer at RDSolutions. “ShelfGain helps brands focus their field investment on the stores where intervention can make the greatest commercial difference.”

From Signal to Resolution

Through ShelfGain, RDSolutions’ nationwide field organization, all employees of the company, can support a range of in-store requirements, including:

Inventory and on-shelf availability: Identifying and resolving availability issues, including stock held in the back room.

Promotional execution: Building displays and verifying that promotions have been implemented correctly.

Product launches and resets: Supporting new product introductions, seasonal resets and wider merchandising changes.

Operational accuracy: Correcting planogram and pricing issues while gathering relevant competitive intelligence.

Proof of execution: Providing photographic evidence and documented outcomes from every visit.

By connecting store-level data directly to an execution network, ShelfGain enables brands to respond to issues faster, improve visibility across their retail estate and reduce the cost of unnecessary field visits.

For more information, visit https://rdsolutions.io/.

About RDSolutions

RDSolutions is an all-in-one partner for retail intelligence and execution, helping brands and retailers win across every channel. With nearly 40 years of retail experience and a nationwide team of full-time field experts, RDSolutions combines large-scale data sourcing, real-time analytics and rapid in-store execution to close gaps and drive measurable results.

Headquartered in Richmond, Virginia, RDSolutions is a wholly owned subsidiary of Markel Group, a Fortune 500 company.

Media Contact:
Alexander Kidd
Marketing Coordinator
RDSolutions
alex.kidd@rdsolutions.io
https://rdsolutions.io/

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SOURCE RDSolutions

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TCI Entertainment Aligns with Globant to Advance its Patented Interactive Commerce Technology

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Agreement with NYSE-listed global technology company establishes framework for development initiatives supporting TCI’s vision of connecting commerce with gaming and interactive digital environments

PLANTATION, Fla., Sept. 16, 2026 /PRNewswire/ — TCI Entertainment (“TCI”), a technology company developing a proprietary platform designed to connect commerce with gaming and interactive digital environments, today announced the execution of a Master Services Agreement (“MSA”) with Globant (NYSE: GLOB), a global technology company specializing in digital transformation, software engineering, artificial intelligence, and emerging technologies.

The agreement establishes the contractual framework under which TCI and Globant can undertake specific development initiatives as TCI advances its proprietary interactive commerce technology toward broader platform development and commercialization.

Globant has more than 27,400 employees across 30+ countries and reported approximately $2.5 billion in trailing twelve-month revenue as of the second quarter of 2026. Its global technology capabilities span areas including software engineering, artificial intelligence, gaming, immersive experiences, cloud technologies, and digital commerce.

TCI’s technology is designed to enable commerce to become more seamlessly integrated into games, virtual environments, and other interactive digital experiences. The company has developed an intellectual property portfolio that includes issued U.S. patents covering key elements of its technology.

“Executing our agreement with Globant represents an important milestone in TCI’s development,” said Harry McMillan, President of TCI Entertainment. “We have spent considerable time developing and protecting the intellectual property behind our vision. As we move toward broader platform development, we believe Globant’s global technology capabilities and experience can provide an important foundation for the next stage of TCI’s growth.”

Given the importance of TCI’s intellectual property portfolio, TCI worked with Greenberg Traurig to strengthen the MSA and establish appropriate protections for the company’s existing patents, proprietary technology, and trade secrets throughout potential development activities.

About TCI Entertainment

TCI Entertainment is a technology company developing a proprietary interactive commerce platform designed to connect commerce with gaming, virtual environments, and other digital experiences. Through its patented technology, TCI seeks to create new opportunities for consumers, game developers, brands, retailers, and commerce partners to participate in transactions occurring within interactive digital environments.

About Globant

Globant (NYSE: GLOB) is a global technology company helping organizations transform through technology, artificial intelligence, engineering, and digital experiences. Globant has more than 27,400 employees across 30+ countries and reported approximately $2.5 billion in trailing twelve-month revenue as of the second quarter of 2026.

Forward-Looking Statements

This press release contains or may contain forward-looking statements regarding TCI Entertainment’s technology, development plans, commercialization strategy, business relationships, and future opportunities. These statements are based on current expectations and assumptions and involve risks and uncertainties that could cause actual results or developments to differ materially from those expressed or implied. TCI undertakes no obligation to update any forward-looking statements except as required by applicable law.

Media and Investor Contact

TCI Entertainment
Harry McMillan
info@tcientertainment.com
TCI Entertainment | The Only Games Worth Playing

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SOURCE TCI Entertainment

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RPOA Releases New Report Examining How AI Is Reshaping RPO Business Models, Value, and Pricing

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Research from the RPOA Strategic Foresight Committee finds AI adoption is accelerating faster than the industry’s ability to measure its value, adapt commercial models, and establish common governance practices

MIDLOTHIAN, Va., Sept. 16, 2026 /PRNewswire-PRWeb/ — The Recruitment Process Outsourcing Association (RPOA) today announced the release of 2026 AI and the Future of Recruitment Process Outsourcing: Business Models, Value, and Pricing in Transition, a new executive white paper examining how artificial intelligence is changing the economics and strategic value of recruitment process outsourcing.

“The market is moving quickly, but access to AI itself is no longer the differentiator. The real differentiator is the discipline to integrate AI into delivery, govern it responsibly and demonstrate measurable value. That is where we believe RPO leaders need to focus next.”

Developed by the RPOA Strategic Foresight Committee, the paper finds that AI has moved beyond experimentation to become a baseline expectation in RPO delivery, with applications now embedded across sourcing, screening, scheduling and candidate engagement. Yet the industry has not fully resolved how to measure the value AI creates, who captures that value, or how AI should influence the commercial terms of RPO partnerships.

“AI is no longer simply a technology conversation for the RPO industry,” said Lamees Abourahma, CEO of the Recruitment Process Outsourcing Association. “It is changing how providers deliver value, what buyers expect from their partners, and how both sides need to think about the economics of the relationship. Our goal with this research is to give the industry a grounded view of what is actually changing and where the important questions remain unresolved.”

The white paper identifies five findings defining the current state of AI and RPO:

AI adoption has outpaced value capture. AI-generated efficiencies are not consistently reaching provider margins or buyer pricing, with technology and data integration remaining a significant barrier.Confidence in AI returns depends on who is asked. While 67% of buyers say they can clearly articulate the return on their AI investments, RPO providers report continued difficulty quantifying how much AI reduces recruiter effort.RPO value is migrating from activity to outcomes. As AI absorbs more transactional work, value is increasingly concentrating in advisory capability, workforce intelligence and human judgment.Pricing is under pressure but has not fundamentally changed. Buyers expect AI-driven efficiency to be reflected in commercial terms, while providers face competitive pressure and rising technology costs.AI governance is becoming a differentiator but has not yet emerged as a distinct service line. Buyers increasingly expect providers to demonstrate responsible governance, while common practices and commercial models remain unsettled.

The findings draw on qualitative and quantitative research, including the work of 13 RPOA Strategic Foresight Committee members representing RPO providers, talent acquisition consultants, human capital analysts and recruitment technology providers. The research also incorporates the 2026 RPO Buyer Trends Study with data from 998 employers, including 454 active RPO users.

“The market is moving quickly, but access to AI itself is no longer the differentiator,” said Kim Davis, Chair of the RPOA Strategic Foresight Committee. “The real differentiator is the discipline to integrate AI into delivery, govern it responsibly and demonstrate measurable value. That is where we believe RPO leaders need to focus next.”

The paper concludes that providers capable of integrating AI into client data environments, governing its use credibly and demonstrating measurable outcomes will be better positioned to build the transformational relationships buyers increasingly expect. Conversely, technology capability alone is becoming less of a competitive differentiator and more of a requirement for maintaining client relationships.

The RPOA Strategic Foresight Committee will present and discuss the findings at the 2026 RPOA Annual Conference, taking place October 18–20 in Chicago, as part of the association’s ongoing work examining the signals shaping the future of recruitment process outsourcing.

The white paper is available through the RPOA website:

2026 AI and the Future of Recruitment Process Outsourcing: Business Models, Value, and Pricing in Transition

About the Recruitment Process Outsourcing Association

The Recruitment Process Outsourcing Association (RPOA) is a member-driven organization dedicated to advancing, elevating and promoting recruitment process outsourcing as a strategic talent solution. RPOA brings together RPO providers, technology and business partners, talent acquisition leaders and industry experts to create and curate thought leadership, foster collaboration, and advance understanding of RPO and its role in the future of talent acquisition.

Media Contact

Lamees Abourahma, Recruitment Process Outsourcing Association (RPOA), 1 804-638-4448, info@rpoassociation.org, https://www.rpoassociation.org/

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SOURCE Recruitment Process Outsourcing Association (RPOA)

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