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Publicis Sapient Launches Sapient Sustain to Help Enterprises Transform IT Operations and Scale AI-Enabled Support In Increasingly Complex IT Environments

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Sapient Sustain enables enterprises to create better customer experiences while reducing IT operational debt with agentic AI

NEW YORK, June 11, 2026 /PRNewswire/ — As enterprises scale AI, IT environments are becoming more fragmented, distributed and harder to manage. Traditional automation lacks the context and coordination to operate effectively at scale, leading to slower resolution times, rising operational debt and inconsistent experiences. To address these challenges, Publicis Sapient, a technology company that provides enterprise AI platforms and services, today announced the launch of Sapient Sustain for AI-enabled autonomous IT operations and managed services.

Designed for both legacy and modern IT ecosystems, Sapient Sustain uses agentic AI to detect issues early, resolve incidents autonomously and prevent recurring failures. Publicis Sapient’s people plus products approach helps businesses improve reliability and reduce IT operational costs by up to 45%, while delivering up to 8x improvement in mean time to resolution (MTTR) or same day resolution.

“Enterprises are under increasing pressure to improve reliability, reduce costs, and operate at greater speed,” said Nigel Vaz, CEO of Publicis Sapient. “Sapient Sustain introduces a new model for IT operations: one where AI agents and human expertise work together to anticipate issues and resolve them before they impact the business. This is a shift from reactive support to intelligent, self-healing operations.”

From Reactive IT To Autonomous Operations

Sapient Sustain integrates AI-driven workflows across the IT issue lifecycle, enabling enterprises to move from reactive support to predictive operations that continuously improve through learning and automation.

The platform supports a progressive evolution from traditional L1, L2, L3 operating models to agent-orchestrated operations, where AI augments human decision-making and enables autonomy within defined guardrails. By reducing manual tasks and accelerating resolution, this approach lowers operational debt, improves system resilience and drives more efficient, scalable operations.

A Foundation for Context-Aware AI-Driven IT Operations

Sapient Sustain is built on four foundational capabilities:

An enterprise context graph that correlates and connects signals across tickets, logs and systems, deriving insights from various sources across the IT ecosystemSelf-healing workflows built on top of a service map that enable proactive and autonomous resolution of recurring issuesA consolidated knowledge base that helps end users, businesses, and engineers act faster through AI companionsPredictive models built to surface problems early, enabling intervention before issues impact the business

These capabilities, combined with pre-built and customizable AI agents, enable Sapient Sustain to operate with a deep understanding of how the business functions while remaining flexible across multi-cloud environments.

Early Customer Momentum: Nissan And Joe & The Juice

At Nissan, Publicis Sapient is supporting business-critical application maintenance services to ensure the stability and reliability of core IT systems that underpin customer-facing operations. AI-driven capabilities have been deployed leveraging Sapient Sustain to proactively identify and remediate high-impact issues, helping protect revenue and prevent service disruption.

“Nissan’s transformation is not just about introducing new technologies, but about fundamentally changing how we can reduce the operational burden on our teams,” said Shizuka Hirakawa, CE/CDIO at Nissan Motor Corporation. “With initiatives like Sapient Sustain, we are beginning to industrialize efficiency through AI by embedding intelligence into our operations to reduce complexity, improve performance, and scale more effectively. The AI platform’s ability to proactively detect issues and automate resolution has helped us move faster while maintaining high levels of reliability across our environment.”

Through multi-agent orchestration, incident triage processes have been streamlined, reducing handoffs and enabling faster, parallel resolution workflows. In addition, AI augmentation across support layers has improved operational efficiency, reducing mean time to detect (MTTD) and mean time to resolve (MTTR) while enhancing overall system performance and customer experience. This shift to predictive, AI-enabled operations has delivered measurable impact:

40% reduction in operational costs62%+ same-day issue resolution rate (an improvement of 72%)80% shift from reactive to proactive operations, and 99.99% platform uptime maintained

Publicis Sapient is also partnering with Joe & The Juice, a global chain of healthy juice & food and coffee shops, to support the next phase of its digital and operational growth.

“We were looking for a partner that could not only run our operations effectively, but also help us evolve them over time,” said Joe & The Juice CTO Nicolai Schnack.  “With Publicis Sapient and its Sapient Sustain platform, we’re introducing a more intelligent, AI-driven approach that will allow us to improve performance, reduce complexity and scale with confidence.”

By leveraging Sapient Sustain and embedding AI across IT operations, including predictive incident management and automated root cause analysis, Joe & The Juice is transitioning to a more proactive, continuously improving model. The engagement is expected to reduce costs, improve stability and create a scalable foundation for future growth.

To view a demo of Sapient Sustain, please visit https://www.publicissapient.com/us/en/resources/demos/lead-failure

Sapient Sustain is part of Publicis Sapient’s broader portfolio of enterprise AI platforms, which also includes Sapient Slingshot, an AI-powered software development and modernization platform that accelerates the full lifecycle from design through deployment using agentic workflows, and Sapient Bodhi, an enterprise-grade agentic AI platform that enables organizations to design, build and orchestrate intelligent agents and workflows at scale.

About Publicis Sapient
Publicis Sapient is a technology company that provides enterprise AI platforms and services. With over 30 years of digital business transformation experience, we enable enterprise clients to transform how they operate and serve their customers, unlocking new value and enabling them to thrive in an AI-driven world. Our platforms Sapient Slingshot, Sapient Bodhi and Sapient Sustain use AI built off this deep enterprise context to help organizations modernize their legacy tech systems, build agentic solutions, and automate their IT operations. The combination of our AI platforms and the expertise of our people enables us to deliver faster and more effective outcomes through solutions that are specific to the unique needs of our clients’ businesses, their industries and their customers.  Publicis Sapient is the technology hub of Publicis Groupe, uniting 20,000 people worldwide across 28 countries. For more information, visit publicissapient.com.

Media Relations Contact
Publicis Sapient: Briana Lion – briana.lion@publicissapient.com

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PosterElite Honored as PrismHR’s 2026 Emerging Partner of the Year for its Positive Impact on PEOs

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Award highlights strong adoption of PosterElite’s integrated compliance solution across the PrismHR Marketplace

SAN DIEGO, June 11, 2026 /PRNewswire/ — PosterElite, the leading provider of labor law poster compliance solutions for HR, HCM, and PEO providers, today announced it has been named Emerging Partner of the Year by PrismHR, the leading HR software platform for professional employer organizations (PEOs) and HR service providers.

The award recognizes PosterElite’s rapid adoption by PrismHR PEOs and the value it delivers through its integrated compliance solution, which helps PEOs streamline labor law poster management while improving service offerings to their clients.

“We are honored to be recognized by PrismHR as their Emerging Partner of the Year,” said Patrick Saeger, CEO of PosterElite. “This award reflects the strength of our partnership and the meaningful impact we’re seeing across the PrismHR community. With more than 100 PEOs leveraging our solution today, we’re proud to be helping them modernize compliance, reduce administrative burden, and deliver greater value to their clients.”

PrismHR introduced the Emerging Partner of the Year category to recognize partners demonstrating exceptional innovation, growth, and early impact within its Marketplace.

“PosterElite represents exactly the kind of partner we strive to cultivate within the PrismHR Marketplace,” said Rick Torrence, Chief Sales Officer at PrismHR. “Their seamless integration and PEO-focused approach to labor law poster compliance is resonating strongly with PEOs across our network. We are seeing meaningful adoption and clear value creation for our shared clients, and we look forward to continuing to expand this partnership.”

PosterElite’s integration with PrismHR enables PEOs to offer a seamless, automated approach to managing labor law poster compliance, reducing administration, ensuring accuracy, and creating a better experience for their clients.

The 2026 Marketplace Partner of the Year winners will be recognized at PrismHR LIVE, taking place June 14–17 in Denver, Colorado.

About PosterElite

PosterElite simplifies labor law poster compliance for PEOs by automating the most essential, time-consuming process. Through over 1,000 partnerships with HCM, payroll and HR technology providers, PosterElite helps partners strengthen client relationships, reduce risk, and unlock recurring revenue. Learn more at www.posterelite.com.

About PrismHR
PrismHR is the leading HR software platform powering PEOs and HR service providers, enabling them to manage payroll, benefits, compliance, and HR for small and medium-sized businesses. PrismHR’s Marketplace connects partners and solutions that extend the platform’s capabilities and enhance client value. Learn more at www.prismhr.com.

Media Contact:
Jack Dollard
Vice President of Marketing
jack.dollard@ebvinc.com

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SOURCE PosterElite

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GIGABYTE Announces AERO X16 Now Available, Bringing Next-Gen AI Performance to an Ultra-Thin Copilot+ PC

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TAIPEI, June 11, 2026 /CNW/ — GIGABYTE, the world’s leading computer brand, announced the availability of the GIGABYTE AERO X16, an ultra-thin Copilot+ PC that combines mobility, AI performance, and creator-friendly features in a versatile design. Featuring WINDFORCE Infinity cooling and GIGABYTE’s exclusive GiMATE AI agent, the AERO X16 ensures seamless productivity, content creation, and entertainment experience.

Engineered for next-generation AI workloads, AERO X16 features up to an AMD Ryzen™ AI 9 465 processor and scales up to an NVIDIA® GeForce RTX™ 5070 Laptop GPU with 85W Max TGP, delivering strong on-device AI performance for professionals, project-based users, creators, and casual gamers. With 12GB VRAM, it enhances DLSS 4.5 experiences for higher picture quality in AAA games while enabling larger LLM workloads to run locally.

Beyond Copilot+ features such as Cocreator, AI photo creation, restyle image, and Live Captions with real-time translation operating on the NPU, GIGABYTE introduces its own GiMATE AI Agent for advanced hardware and software control. GiMATE expands its capabilities with GiMATE Creator for streamlined local generative image workflows, and GiMATE Coder for natural-language code generation and optimization, seamlessly integrated with Visual Studio Code for faster debugging and iteration.

The AERO X16 combines an ultra-thin 16.75mm profile with a lightweight 1.9kg design while delivering powerful performance. To support consistent performance in a thin chassis, the WINDFORCE Infinity cooling system provides 100W thermal capacity, powered by 3D VortX air-channeling, dual slim fans, and four heat pipes, while enabling 0dB ambient operation and an Icy Touch WASD cool zone. The 16:10 2.5K 165Hz IPS display features 100% sRGB and Pantone® Validated color accuracy. The laptop also comes with a 92% screen-to-body ratio, TÜV Rheinland® eye comfort certification, and Dolby Atmos® immersive audio for an enhanced viewing and listening experience.

AERO X16 supports up to 14 hours of battery life with fast charging, complemented by a Golden Curve Keyboard with RGB dynamic lighting. It is available in Lunar White and Space Gray, both featuring an iridescent NIL-crafted nameplate and an anodized sandblasted texture for a refined finish. For more information, please visit the official website. Final configurations and sales timing may vary by region and local retailers or e-tailers.

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SOURCE GIGABYTE

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Cetera Named Finalist for Five Wealthies Awards

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Recognition underscores commitment to advisor growth, technology innovation, and retirement services

SAN DIEGO, June 11, 2026 /PRNewswire/ — Cetera and its affiliated companies (“Cetera”) have earned recognition as a finalist in the 2026 Wealth Management Industry Awards (“Wealthies”)* in five categories across Practice Management, Thought Leadership, Technology, Corporate Leader of the Year, and Advisor Support: Distributors. Building on its two wins at the 2025 Wealthies, Cetera will be recognized alongside other finalists at the Wealth Management Industry Awards Gala on Sept. 10, 2026, at Cipriani 42nd Street in New York City.

Cetera is a 2026 “Wealthies” finalist for the following initiatives:

Rise to Elite Program – Practice Management – For the second consecutive year, Cetera’s peer-led advisor growth mentorship program is nominated. In 2025, the program expanded to 11 cohorts and strengthened its implementation model by more intentionally grouping participants based on assessment insights and structured interviews that surfaced primary pain points and growth plateaus. Designed to convert learning into implemented practice-management behaviors through accountability, coaching, and community, the program drives execution through documented behavior change — including proactive pipeline management, defined client onboarding, client segmentation, and implemented client experience models that support sustained growth and referral generation.Inclusive Growth Network – Thought Leadership – The Inclusive Growth Network is Cetera’s umbrella platform that brings together advisor-led Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives into a coordinated growth experience rooted in the voice of the advisor. Advisor Resource Groups serve as the cornerstone of the Inclusive Growth Network, advisor-led communities built by advisors, for advisors, creating a space to share ideas, strengthen capabilities, and foster belonging while advancing business outcomes. Through its interconnected pillars, the Inclusive Growth Network amplifies advisor growth through community-centered learning and development designed to translate shared knowledge and lived experience into practical strategies that drive sustainable business growth. Key components include the Collective Growth Series, a practical, application-focused learning experience; a centralized AdviceWorks hub that simplifies program discovery and registration; and the Financial Transitionist Institute Learning Series, which equips advisors to serve clients more effectively through major life transitions.AI-Powered Advisor Growth Intelligence Platform – Technology – Cetera launched an AI-driven growth intelligence platform in partnership with TIFIN AMP to enhance broker-dealer advisor efficiency and client engagement. The platform unifies firm, market, and third-party data to deliver prioritized opportunities, next-best actions, and client-specific insights directly within existing advisor workflows. Unlike traditional reporting tools, the platform transforms complex data into clear, actionable guidance, reducing manual analysis and enabling faster, more informed decisions.Jon Anderson, Head of Workplace & Retirement – Retirement Plan Support and Advisor Services: Corporate Leader of the Year – Since founding Cetera’s retirement business in 2013, and establishing the Workplace & Retirement organization in 2023, Anderson has led the creation of an integrated, growth-focused platform designed to help advisors expand their retirement plan business, deepen participant engagement, and strengthen long-term client retention. Over the past two and a half years, he has accelerated expansion by building on a strong platform including fiduciary solutions, advisor consulting, plan sales support, retirement technology, and consolidated reporting, helping drive significant business growth across the organization, including a 55% increase in retirement plan assets and expansion to more than 20,900 plans, growing the number of advisors with plans by 34%. He established turnkey plan services for wealth-focused advisors and launched the Wealth Bridge Initiative’s advisor-facing Participant Dashboard, expanding advisor access to participant data to more than 200,000 participant lives while driving engagement, productivity, asset retention, and advisor growth.Wealth Bridge Initiative’s Participant Dashboard – Retirement Plan Support and Advisor Services: Advisor Support – Distributors – Cetera’s Wealth Bridge Initiative strengthens retirement-to-wealth integration by enabling targeted participant engagement at scale. Cetera’s Participant Dashboard consolidates key plan participant data into an intuitive, actionable view that supports targeted outreach and opportunity identification. By pairing participant insights with field enablement and repeatable campaigns, advisors can prioritize outreach, identify terminated participant opportunities, and enhance engagement workflows. As recordkeeper coverage and participant reach continue to expand, the initiative is helping advisors deepen relationships, improve participant engagement, and accelerate the conversion of retirement plan participants into wealth management clients.

Now in its 12th year, the Wealth Management Annual Industry Awards program honors individuals, organizations and companies that help financial advisors build better businesses and pursue better outcomes for their clients. More than 1,300 submissions from over 500 companies were submitted for Wealthies 2026 consideration.

About Cetera

Cetera Financial Group (Cetera) is the premier financial advisor Wealth Hub, empowering independent advisors and institutions with personalized support, flexible affiliation models, and end-to-end growth solutions. Home to approximately 12,000 financial professionals and institutions, Cetera’s multi-channel ecosystem enables financial professionals to grow, scale or transition their businesses on their own terms.

Unlike traditional IBDs, Cetera offers true choice – blending modern technology, integrated wealth solutions, and a community-driven culture. Cetera’s five-channel model and commitment to long-term advisor value provide a scalable blueprint for consistent, repeatable growth.

As of March 31, 2026, Cetera firms manage approximately $630 billion in assets under administration and $296 billion in assets under management. Its Voice of the Customer program has captured more than 40,000 advisor reviews, with over 40,000 five-star ratings, giving Cetera a 4.8 out of 5 satisfaction score.

Learn more at www.cetera.com and follow Cetera on LinkedIn, Instagram, Facebook, YouTube, and X.

Cetera Financial Group (Cetera) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera’s principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101.

Avantax Planning Partners, Inc., is an SEC registered investment adviser within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of CFG). All the referenced entities are under common ownership.

Cetera exclusively provides investment products and services through its representatives. Although Cetera does not provide tax or legal advice, or supervise tax, accounting or legal services, Cetera representatives may offer these services through their independent outside businesses. This information is not intended as tax or legal advice.

*The WealthManagement.com Industry Awards program recognizes outstanding organizations and individuals that support financial advisor success. Listing in this publication and/or award is not a guarantee of future investment success. This recognition should not be construed as an endorsement of the advisor by any client. No compensation was provided directly or indirectly by the recipient for participation or in connection with obtaining or using the third-party rating or award.

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SOURCE Cetera Financial Group

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