Connect with us

Technology

With AI scrutiny growing in debt collection, DROS.ai launches voice agents with compliance guardrails

Published

on

AI voice agents access full account history, compliance rules, and next-step logic before every interactionBuilt-in guardrails and contextual intelligence help organizations navigate compliance and fraud risksSupports inbound and outbound collections workflows with automated engagement and recovery capabilities

BENGALURU, India, June 11, 2026 /PRNewswire/ — At a time when the debt collection industry is grappling with compliance challenges arising from the use of AI voice agents, DROS.ai offers a compliant and responsible alternative. Voice-based collection calls remain one of the most closely regulated touchpoints in the debt recovery process, with organizations facing significant risks of violating requirements under the Fair Debt Collection Practices Act (FDCPA) and similar regulations when AI systems operate without adequate customer context and built-in safeguards.

The platform today launched much-awaited AI voice agents for debt collection and recovery. Through this new feature, DROS allows every call to start with full account history, compliance rules, and next-step logic already loaded – AI voice agents for collections built for speed, accuracy, and regulated industries.

It’s pivotal for all organizations to deploy smart AI solutions, especially during turbulent times, as now, when industries are vulnerable to frequent sophisticated fraud on a large scale.

A recent Thomson Reuters report states that with compliance and risk management evolving at a rapid scale, criminals are making efficient utilization of AI, automation, and cryptocurrency to carry out fraudulent activities.

Additionally, another report from ITPro.com notes that one-in-five organizations have reported “losing more than $1 million annually,” mostly due to security and compliance failures accounting for almost 30%, and that isn’t a small number.

As AI voice agents become increasingly common in debt collection workflows, ensuring that every customer interaction remains context-aware, compliant, and auditable has emerged as a critical industry requirement—one that many conventional AI calling solutions struggle to address.

Given the current situation, those organizations that have robust speed and control will survive, something which DROS’s latest feature addresses. 

How DROS leverages contextual intelligence to transform AI-powered collections

To address these challenges, DROS developed AI voice agents that load complete account context before every interaction, enabling more informed, compliant, and effective customer engagement.

DROS further supports inbound and outbound agents, finally helping with scripting and ruling with its in-built guardrails. The specialty of DROS agents is that they do not indulge in dialing cold but loading the full account picture before speaking a single word – so every call picks up exactly where the last interaction left off.

It further supports:

Payment history and broken promises to pay (PTPs)Open disputes and hardship flagsRecent SMS, email, and portal activityAgent notes, language, and call preferences

Elated about the new feature, Anshul Shrivastava, CEO, Vodex, said, “Most AI voice tools in collections are essentially cold-dialers with a script. We built DROS differently, every call starts with the full account picture, the compliance rules, and the history of every prior interaction. Our customers are already seeing results from 15-second live user verification to parallel voice and SMS automation across purpose-built AI voice agents. See how one customer put it into practice.”

As of now, DROS continues to expand its AI-native collections engagement platform, with new capabilities in development across debt recovery and receivables workflows. The company’s focus remains on giving collection teams the context, control, and compliance they need to operate at scale.

Talking of its broader mission, it aims to build the most complete AI engagement layer for collections. The company looks forward to serving the regulated industries in the best possible manner, while establishing itself as a robust platform for debt collection. For more information please visit DROS.

FAQs

What’s DROS.ai?
An AI-powered engagement OS for collection teams that brings debtor outreach, account workflows, and recovery operations into one platform.

Can DROS AI voice agents work in first party and third party collections programs?
Yes, DROS supports first-party in-house collection teams, third-party collection agencies, and debt buyers on the same platform. Compliance rule sets, scripts, and guardrails are configurable per portfolio per program.

Can we test the voice agent before going live in production?
Yes. DROS includes a test call where user can preview the agent’s voice, listen to a simulated call with their actual script and account variables, and make adjustments before enabling the agent in production.

About DROS.ai

DROS.ai is an AI-native operating layer built for modern collections, helping teams manage engagement, context, prioritization, and execution without adding more fragmentation. It makes sure that debt buyers, lenders, and in-house receivables teams connect voice, SMS, email, workflows, and account decisions into one operating layer.

Media contact
For media queries, please contact
contact@dros.ai

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/with-ai-scrutiny-growing-in-debt-collection-drosai-launches-voice-agents-with-compliance-guardrails-302796584.html

SOURCE DROS.ai

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

SBS positioned as a Leader in the SPARK Matrix™: Digital Banking Platform 2026 by QKS Group

Published

on

By

The QKS Group SPARK Matrix™ provides competitive analysis & ranking of the leading digital banking platform vendors.SBS, with its comprehensive platform, has received strong ratings across technology excellence and customer impact.

PUNE, India, July 28, 2026 /PRNewswire/ — QKS Group announced today that it has named SBS as a leader in the SPARK Matrix™: Digital Banking Platform, 2026.

Akhilesh Vundavalli, Principal Analyst at QKS Group, states, “SBS is well positioned in the evolving Digital Banking Platform market through its modular, API-first, and cloud-native approach to digital banking modernization. SBS Digital Banking Suite helps banks deliver seamless customer experiences across mobile, web, assisted, and open banking channels while supporting integration with core banking systems, lending platforms, payment capabilities, and partner ecosystems. With strong capabilities across open banking, secure API exposure, omnichannel journey configuration, cloud-native deployment, and regulatory alignment, SBS offers a compelling value proposition for banks seeking to build a future-ready digital banking operating model.”

Divya Baranawal, Vice President and Principal Analyst at QKS Group, states “SBS’ positioning as a Leader in the Digital Banking Platform market reflects its ability to address one of the most critical priorities for banks today: modernizing digital engagement without weakening operational resilience, regulatory control, or core banking alignment. SBS brings together mobile-first digital banking, onboarding, daily banking, lending journeys, SME banking, open banking, and API-led ecosystem connectivity within a modular and cloud-native platform architecture. Its strength lies not only in digital channel enablement, but also in the industrialized delivery foundation behind it, including microservices, Kubernetes-based deployment, DevSecOps practices, low-code configuration, reusable components, and upgrade-safe extensibility. This enables banks to accelerate digital transformation while preserving the stability, scalability, and compliance discipline required in regulated banking environments.”

QKS Group defines Digital Banking Platform that enables banks and FI’s to digitize banking operations and integrate various banking activities, including digital onboarding, account management, lending and deposits, payments, transfers and withdrawals, transaction management, wealth management, and fund management, to provide customers with a seamless and cohesive banking experience across all digital touch-points, such as mobile, online, kiosks, wearables, and ATMs. The platform empowers financial institutions to manage, control, and optimize their digital operations across all devices and channels, while enabling customers with real-time capabilities to manage accounts, transfer funds, and monitor finances efficiently. Furthermore, the platform leverages AI/ML and predictive analytics to deliver personalized, intelligent, and seamless customer engagement across various digital touchpoints, thereby accelerating digital transformation.

SBS differentiates itself within the Digital Banking Platform market through an enterprise-grade digital engagement layer that combines digital onboarding, daily banking, retail and SME lending, open banking, analytics, marketing campaigns, and AI-enabled user experiences within a modular platform environment. Its cloud-native architecture, API-first integration model, low-code/no-code configuration, DevSecOps delivery discipline, and Axway-powered API management capabilities enable banks to modernize digital operations while maintaining flexibility, regulatory readiness, and operational resilience. SBS’ strong open banking maturity, supported by pre-built regulatory APIs, consent management, TPP onboarding, API marketplace, sandbox capabilities, and proven API scale, further strengthens its positioning among banks looking to expand ecosystem connectivity and deliver cohesive digital banking experiences across channels.

The QKS Group SPARK Matrix™ includes a detailed analysis of the global market dynamics, major trends, vendor landscape, and competitive positioning. The study also provides a competitive analysis and ranking of the Digital Banking Platform, 2026 providers in the form of the SPARK Matrix™. The study also provides strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market positions.

“We are proud to be recognized by QKS Group as a Leader in the Digital Banking Platform 2026 report. For SBS, this recognition validates our commitment to helping banks modernise their digital operating model with a cloud-native, API-first platform that supports seamless customer journeys across mobile, web, assisted and open banking channels. As financial institutions accelerate transformation, SBS Digital Banking Suite gives them the flexibility, scalability and regulatory readiness needed to innovate with confidence,” said Hassan Nasser, Deputy General Manager, SBS Digital Banking Suite at SBS.

Additional Resources:

For more information about SBS, visit sbs-software.comSPARK Matrix™ Digital Banking Platform, 2026

About SBS:

SBS is a global software company helping banks and the financial services industry reimagine how to operate in an AI-driven world. Trusted partner to more than 1,500 financial institutions and large-scale lenders across 80 countries, including Santander, Société Générale, BNP Paribas, Groupe BPCE, Crédit Agricole, La Banque Postale, HSBC, Attijariwafa Bank, Nationwide, NextGear Capital, Mercedes-Benz, and Toyota FS, SBS combines 50+ years of banking domain expertise with a suite of award-winning solutions built for the AI era. SBS’s composable architecture extends across core banking, lending, payments, compliance, open banking, and asset finance.

With 2,800 employees across 50 offices worldwide, SBS is recognized as a Top 8 Global Core Banking Technology Provider by Everest Group (2026), a Strong Performer in The Forrester Wave: Digital Banking Engagement Platforms (2026), a SPARK Matrix Leader in Digital Banking Platforms (2025), a Top 10 European Fintech by IDC (2025), a Leader in Omdia’s Universe: Digital Banking Platforms (2024), and a Leader in Everest Group’s Banking Customer Experience Orchestration PEAK Matrix (2024). SBS is part of 74Software alongside Axway, forming an international software group. SBS is headquartered in Paris, France.

Media Contact:
Anton Golovchenko
Head of External Communication 
anton.golovchenko@sbs-software.com 

About QKS Group

QKS Group is a global analyst and advisory firm helping enterprises, technology vendors, and investors make trusted, data-driven decisions. Our portfolio spans the flagship SPARK Matrix™ evaluation framework, SPARK Plus™ analyst advisory platform, QKS Intelligence™ for market and competitive tracking, and QKS Community™ for CXO leaders and practitioners. All offerings are powered by a Human-Intelligence-driven framework and QKS’s closed-loop research methodology – integrating expert-led insights, quantitative modeling, and continuous validation to deliver credible, outcome-focused intelligence.

For more available research, please visit Research.

Media Contacts:
Anish K 
PR & Media Relations
QKS Group 
5th Floor, Wing 2, Cluster C, 
EON Free Zone, Kharadi,
Pune, India
Email: support@qksgroup.com
Content Source: https://qksgroup.com/newsroom/sbs-positioned-as-a-leader-in-the-spark-matrix-digital-banking-platform-2026-by-qks-group-1743
Connect with us on LinkedIn- https://www.linkedin.com/company/qksgroup/

 

View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/sbs-positioned-as-a-leader-in-the-spark-matrix-digital-banking-platform-2026-by-qks-group-302836227.html

Continue Reading

Technology

BC.GAME’s BC Engine Stakers Have Earned Over $5 Million

Published

on

By

Total staker earnings have increased by nearly $2.9 million in two months, up approximately 138% from the $2.1 million reported in late May

BELIZE CITY, Belize, July 28, 2026 /PRNewswire/ — Stakers participating in BC.GAME’s BC Engine have now earned more than 5 million BCD, equivalent to approximately $5 million, since the system launched in April 2026.

The figure represents rewards already generated through completed BC Engine settlement rounds. It does not include projected future earnings, unrealised token value or calculations based on movements in the market price of $BC.

On 28 May, BC.GAME reported that BC Engine stakers had earned more than 2.1 million BCD. Around two months later, total earnings have increased by nearly 2.9 million BCD, representing growth of approximately 138%.

The latest total is now around 2.38 times the amount disclosed in May.

Launched on 8 April 2026, BC Engine distributes BCD rewards through hourly settlement rounds based on users’ eligible $BC holdings. After each round, the corresponding rewards are recorded in users’ BC Engine accounts.

Users can track their active balance, total earnings, unclaimed BCD, the next settlement round and previous distribution records directly through the BC Engine interface.

Unlike a one-time reward campaign, BC Engine continues to distribute rewards as new hourly settlements are completed. The increase from $2.1 million to more than $5 million shows the pace at which rewards have continued to accumulate since the initial milestone was reported.

It also provides a clearer measure of $BC’s use within the BC.GAME ecosystem, with the total based on BCD already earned by participating stakers rather than future projections.

BC Engine’s latest earnings data and individual reward records can be viewed at bc.game/bc.

View original content to download multimedia:https://www.prnewswire.com/news-releases/bcgames-bc-engine-stakers-have-earned-over-5-million-302836226.html

SOURCE BC.GAME

Continue Reading

Technology

Celebree School Invests in Scalable Development Infrastructure to Accelerate Franchise Growth

Published

on

By

Enhanced Support Model Helps Franchise Owners Navigate Development Process with Greater Confidence and Efficiency

BALTIMORE, July 28, 2026 /PRNewswire/ — Celebree School, a franchise leader in early childhood education with roots dating back to 1994, announces a significant expansion of its franchise development infrastructure designed to support continued growth across key markets nationwide.

Celebree’s enhanced support model helps franchisees navigate development process with confidence and efficiency

As demand for high-quality early childhood education continues to outpace supply in many communities, Celebree School is strengthening the systems, resources, and expertise available to franchise owners throughout the development journey – from market selection and site evaluation to construction, opening, and ongoing operations.

Building a More Efficient Path to School Openings – Expanded Development Platform Includes:

Dedicated leadership focused exclusively on real estate and construction.Internal site underwriting and evaluation before opportunities are presented to franchise candidates.A growing network of pre-approved architects, contractors, and specialized vendors.Enhanced relationships with lenders and development partners.Structured milestone-based support throughout site selection, construction, and school opening.

“Opening a childcare center is one of the most complex projects in franchising,” said Mark Lubin, Chief Development Officer of Celebree School. “Success requires the right real estate strategy, construction expertise, and development support. That’s why we’ve invested in scalable infrastructure that helps franchisees navigate the process with greater confidence and helps position them for long-term success.”

The initiative comes as childcare operators across the industry face rising construction costs, longer development timelines, and increasing competition for high-quality real estate. In response, Celebree School has focused on creating more efficient and scalable development processes that help franchisees navigate today’s evolving market conditions.

Adaptive Reuse Creates New Growth Opportunities

As commercial real estate continues to evolve, more second-generation spaces are becoming viable opportunities for childcare centers.

“Brands that can effectively evaluate and retrofit existing properties will have a meaningful advantage when it comes to speed to market,” added Lubin. “We’re building systems that allow franchisees to assess opportunities quickly and make informed development decisions.”

Unlike many emerging franchisors, Celebree School continues to operate company-owned locations, providing real-time operational insights – such as adaptive reuse opportunities – that help inform site selection, facility design, and development best practices.

Supporting Growth in High-Demand Markets

The company’s growth strategy focuses on expanding within both major metropolitan areas and high-potential emerging markets where demand for early childhood education remains strong. Current target growth markets include Atlanta, Boston, Chicago, Cleveland, Columbus, Denver, Indianapolis, and Phoenix.

“Childcare is becoming recognized as essential community infrastructure,” added Lubin. “Developers, municipalities, and landlords increasingly understand the value that quality early childhood education brings to families and neighborhoods. We’re committed to providing franchisees with the tools and support they need to capitalize on that opportunity.”

Strong Economics Continue to Drive Interest

For entrepreneurs seeking a purpose-driven franchise opportunity in the growing early childhood education sector, Celebree School’s enhanced development support platform represents another step in the company’s commitment to franchisee performance and sustainable long-term growth.

Prospects are taking note of the business opportunity, as Celebree School’s Franchise Disclosure Document reports $2.26M AUV for company-operated schools open and operating throughout 2025**. Recently, Celebree introduced a 0% royalty incentive for new franchise owners*.

For more information about Celebree School franchise opportunities, please visit https://franchise.celebree.com/.

About Celebree School
Founded in 1994, Celebree School is a leader in early childhood education that provides infant and toddler care, preschool, and summer camp programs. With a mission to Grow People Big and Small™, Celebree School believes success in early childhood development is equal parts curriculum and connection. Each school employs a customized program that addresses the physical, social, emotional, and academic needs of children and follows applicable state guidelines. In 2019, Celebree School launched its franchise offering. In 2024, Celebree School’s founder, Richard Huffman, launched a new parent company called Huffman Family Brands, merging Celebree affiliated concepts under one multi-brand company structure. Learn more about how we grow confident children who are prepared for school and life at Celebree.com. Connect with us on Facebook, Instagram, and LinkedIn.

*This is not an offer to sell a franchise. An offer can be made only by means of a Franchise Disclosure Document that has been registered and approved by the appropriate agency in your state, if your state requires such registration.

**Based on annual financial performance results for the 26 Company-Operated Schools across Maryland and Delaware that were considered “mature” and that were operated by our affiliates that were open and operating throughout 2025. A mature school is defined as a School that has been open for at least 24 months. This information is presented in Item 19 of our April 2026 Franchise Disclosure Document along with additional financial performance data related to the performance of our outlets. If you purchase a franchise, your results may differ from the represented performance. We can’t guarantee the success of any franchise and you must accept the risk of not doing as well. 

View original content to download multimedia:https://www.prnewswire.com/news-releases/celebree-school-invests-in-scalable-development-infrastructure-to-accelerate-franchise-growth-302835809.html

SOURCE Celebree School

Continue Reading

Trending