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Robot.com Launches R-noid, a Humanoid Built For the Work That Burns People Out. No Legs, All Lift to the Bottom Line.

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Five solution categories. Nineteen deployable tasks. One platform that goes from initial site visit to autonomous operation in months — ready to show its work at Automate 2026.

SAN FRANCISCO, June 22, 2026 /PRNewswire/ — Robot.com®, the company putting robots to work in the real world, today announces its entry into humanoid labor solutions with the commercial launch of R-noid™, a robot purpose-built for the repetitive, multi-shift, and hard-to-staff jobs. Deployed under a Robot-as-a-Service (RaaS) model, Robot.com can go from the first visit of a customer’s site to autonomous on-site R-noid operation in as few as eight to twelve weeks.

The R-noid launch commences with five initial solution categories — Restaurant Assistant, Packer, Picker, Folder, and Host — deployed across six industry verticals, including industrial, logistics, healthcare, food services, lodging, and experiential. These solutions target the roles operators chronically struggle to fill.

Robot.com will showcase R-noid alongside its proven R-kiwi™, R-kiwi+™, and R-cargo™ solutions at Automate 2026 in Chicago from June 22–25 at Booth 1592 in the Humanoid Pavilion.

The problem R-noid fills is structural and pervasive. Quick-service restaurants experience staff turnover upwards of 130%. Warehouse picker tenure averages just 1.2 years. More than 67% of hotel operators report critical staffing gaps in both housekeeping and laundry. These staffing shortfalls put customer experience at risk as the jobs simply don’t stay filled. R-noid never resigns.

“The future of work isn’t fewer people. It’s people freed from the parts of the job that grind them down, doing more of what they’re good at,” said Felipe Chavez Cortes, CEO and Co-Founder. “We build the robots that make that trade real, taking the repetitive physical work off your team so they can focus on craft, care, and the customer.”

Launching with support from NVIDIA Robotics, Astribot, FieldAI, Formic, Physical Intelligence, Robots for America, and Yukai Engineering, R-noid brings humanoid labor solutions to Robot.com’s broader fleet — R-kiwi for delivery, R-cargo for transport, and R-kiwi+ for advertising — all running on the same software stack and five-phase engagement model.

Robot.com is working with FieldAI to bring its general-purpose Field Foundation Models (FFMs) to R-noid as the autonomy brain. FFMs serve as an operational AI layer that generalizes across robots and environments and serves three roles: enabling safe and reliable operations in dynamic, real-world spaces without prior information or supporting infrastructure; preventing model hallucinations through physics-grounded AI models; and coordinating multiple robots working together.

The body that work runs on is built for reach and stability: dual 7-degree-of-freedom (DoF) arms, a 4-DoF articulated torso with 0 to 1.9m of vertical reach, and a holonomic mobile base that lets R-noid reposition in tight, busy spaces.

For the robot’s design language and character, Robot.com partnered with Yukai Engineering, a Japanese studio known for emotionally expressive consumer robots. Yukai advised on materials, manufacturing, and interaction design, and the collaboration produced R-soul, the expression and behavior system designed to earn people’s trust in seconds. It’s a goal Robot.com has pursued since 2017: building robots that open people’s hearts and minds to the future of technology. R-soul lets the robot communicate intent, status, and personality.

The dexterity comes from Physical Intelligence. R-noid runs on π0.7, Physical Intelligence’s vision-language-action model built for generalist manipulation. It reads a natural-language instruction, looks at the scene in front of it, and produces the arm and hand movements to carry out the task, adapting as objects, layout, and order change. One model spans packing, picking, and folding, so adding a task means extending the same system rather than engineering a new robot for each job.

At launch, R-noid can perform 19 deployable tasks across five categories. Lighthouse deployments are already underway, demonstrating the new humanoids’ speed-to-impact on business performance. The R-noid Packer is live at an award-winning golf course, handling on-site order packing operations. The Packer category is also moving toward production at a major food manufacturing facility, with early results validating R-noid’s end-of-line capabilities at scale. The Picker is designed to integrate directly into existing pick ports across logistics operations, with no facility retrofit required. Formic serves as Robot.com’s deployment partner for humanoid solutions, helping customers pilot, deploy, and scale automation in production environments.

“Our answer to ‘how long will this take?’ is weeks, not years,” said David Rodriguez, Co-Founder of Robot.com. “With thoughtful hardware design, best-in-class software, and our proven platform, we can have a robot doing real work in your facility within weeks of the first conversation. No other humanoid platform can make that claim.”

Robot.com’s fleet is built on NVIDIA’s full robotics stack; the robots run on NVIDIA Jetson modules, which power the robot’s perception, planning, and control stack on-device — delivering the low-latency inference real-world operations demand. Across its development cycle, Robot.com uses NVIDIA Isaac Sim to simulate, validate, and stress-test each robot before deployment, ensuring reliability before any unit touches a customer floor.

In addition to its Automate debut, R-noid will be among the featured players in Robot.com’s first appearance at Cannes Lions, where the company is the official Robotics Innovation Partner for PMG’s AI & Tech Sandbox.

For demos, media availability, or to book time at Automate, contact robot@thekeypr.com.

About Robot.com
Robot.com Holdings Inc., doing business as Robot.com®, is a pioneer in practical robotics solutions powered by advanced AI. The company operates a dual-engine business: Robotic Services, delivering Level 4 autonomous robots for campus delivery, warehouse logistics, and inspection; and Robot.com Media, a national OOH advertising platform powered by its mobile robot fleet. With more than 500 robots deployed across the United States, Canada, Dubai, and MENA, and completing over 2.5 million tasks, Robot.com operates at enterprise scale every day in real environments. Founded in 2017 and headquartered in San Francisco with offices in Colombia, Robot.com partners with enterprise operators, including Sodexo, to solve workforce and logistics challenges today. Robot.com is a founding member of Robots for America, a national coalition advancing the adoption of robotics and American industrial competitiveness.

Forward Looking Statements
This press release contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act, as amended, including those relating to certain industry metrics, Company performance metrics and other statements that are predictive in nature. These statements relate to future events, future expectations, plans and prospects. These statements may be identified by the use of forward-looking expressions, including, but not limited to, “expect,” “anticipate,” “intend,” “plan,” “believe,” “estimate,” “potential,” “predict,” “project,” “should,” “would” and similar expressions and the negatives of those terms. Although the Company believes that the expectations reflected in such forward-looking statements are reasonable as of the date made, actual results or outcomes may prove to be materially different from the expectations expressed or implied by such forward-looking statements. Meaningful factors that could cause actual results to differ include, but are not limited to, whether we will have adequate financial resources to enable us to pursue our business successfully, given that we will likely need more financial resources than the additional resources. These statements are only predictions and involve known and unknown risks, uncertainties, and other factors. The Company does not undertake any obligation to release publicly any revisions to forward-looking statements as a result of subsequent events or developments, except as required by law.

Media Contact:
robot@thekeypr.com 

For Investors:
Matt Kreps
Darrow Associates
+1-214-597-8200
mkreps@darrowir.com

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SOURCE Robot.com

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AXA and BytePlus sign strategic MOU Pioneering AI-Driven Transformation across insurance value chain

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Partnership focuses on co-innovating industry-specific solutions, enhancing customer intelligence, and accelerating operational innovation

HONG KONG, Sept. 10, 2026 /PRNewswire/ — AXA Hong Kong and Macau (“AXA”) announced the signing of a Memorandum of Understanding (“MOU”) with BytePlus Pte. Ltd. (BytePlus), a leading enterprise-grade technology solutions provider. The partnership marks a major milestone in integrating BytePlus’s Artificial Intelligence (AI) and Large Language Models (LLM) solutions into AXA’s operations, accelerating digital transformation and responsible AI adoption across the insurance value chain.

The MOU outlines a co-innovation framework focused on three key areas:  

Insurance Innovation and Future Capabilities: AXA and BytePlus will combine their respective domain expertise to research, design, and co-innovate pioneering, insurance-specific AI models and applications, intelligent agents, and decision-intelligence solutions. The collaboration aims to explore future-oriented solutions to transform end-to-end operational workflows across the insurance value chain – spanning knowledge management, underwriting support, claims processing, and multi-channel distribution.Customer Intelligence for Personalised Engagement: AXA will leverage BytePlus’s advanced predictive data analytics, consumer persona modelling, and AI-driven decision support, to deepen customer insights to enhance end-to-end customer journey and experience.    AI-Powered Creativity and Marketing Enablement: AXA will harness BytePlus’s advanced multimodal capabilities and generative AI technology solutions to establish a dynamic “creativity hub”. This will transform content creation and optimise time-to-market efficiency, enabling highly interactive, personalised customer engagement at scale.

David Ng, Deputy Chief Executive Officer, AXA Hong Kong & Macau, said: “This partnership represents a major milestone for our AI roadmap. Access to BytePlus’s cutting-edge AI capabilities like consumer persona modelling and predictive analytics directly elevates how we understand, anticipate, and serve our customers’ needs across every touchpoint. Looking ahead, by exchanging our deep insurance knowledge with BytePlus’s technology expertise and talent, we aim to co-innovate specialised, insurance-specific AI models that drive industry-wide transformation and further strengthen AXA as a regional centre of excellence for trusted digital innovation. As we continue to scale AI across our enterprise, we maintain the highest standards of Responsible AI – ensuring strong governance and customer protection at every step of our innovation journey.”

Elsa Wang, General Manager, BytePlus Hong Kong & Macau, said: “Hong Kong is a vital international gateway for enterprise technology deployment. Partnering with AXA—a global leader with extensive insurance expertise and an expansive footprint—provides the ideal platform to co-innovate high-impact, industry-specific solutions. Insurance is one of the most dynamic sectors for AI adoption, and AXA’s forward-looking strategy makes them an exceptional partner. Together, we look forward to combining BytePlus’s advanced AI solutions with AXA’s deep knowledge to set new standards for AI innovation in the regional and global insurance market.”

About AXA Hong Kong and Macau 

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 52 markets and serving 92 million customers worldwide. Our purpose is to act for human progress by protecting what matters. 

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation. 

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. Our overall Sustainability Strategy, with emphasis on nature protection, inclusive protection and social resilience, provides a foundation for integrating environmental, social and governance considerations across our business. We are proud to be the first insurer to address the importance of mental health through different products and services and thought leading iconic research. Committed to shaping a sustainable future, we contribute in diverse ways through three distinct roles – as an investor, an insurer and an exemplary company.

THIS PRESS RELEASE IS AVAILABLE ON AXA’S WEBSITE: AXA.COM.HK 

IMPORTANT LEGAL INFORMATION AND CAUTIONARY STATEMENTS CONCERNING FORWARD-LOOKING STATEMENTS

Certain statements contained herein may be forward-looking statements including, but not limited to, statements that are predictions of or indicate future events, trends, plans or objectives. Undue reliance should not be placed on such statements because, by their nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause AXA’s actual results to differ materially from those expressed or implied in the forward-looking statements. Please refer to Part 4 – “Risk factors and risk management” of AXA’s Universal Registration Document for the year ended December 31, 2019, for a description of certain important factors, risks and uncertainties that may affect AXA’s business, and/or results of operations. AXA undertakes no obligation to publicly update or revise any of these forward-looking statements, whether to reflect new information, future events or circumstances or otherwise, except as part of applicable regulatory or legal obligations.

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SOURCE AXA Hong Kong and Macau

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TP Receives Frost & Sullivan’s 2026 Asia-Pacific Customer Experience Management Services Company of the Year Recognition for AI-Led Customer Experience Transformation

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TP is recognized for combining AI orchestration, operational excellence, regional scale, and customer-centric innovation to transform customer experience management services across the region.

SAN ANTONIO, Sept. 10, 2026 /PRNewswire/ — Frost & Sullivan is pleased to announce that TP has received the 2026 Asia-Pacific Customer Experience Management Services Company of the Year Recognition for its achievements in AI-led transformation, operational excellence, customer impact, and regional growth. The recognition highlights TP’s ability to evolve beyond traditional customer experience (CX) outsourcing by combining intelligent automation, human expertise, responsible AI, and outcome-focused delivery.

Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: visionary innovation and performance, and customer impact. TP excelled in both, demonstrating its ability to align its strategy with evolving enterprise demand while executing with scale, consistency, and market responsiveness.

“TP is helping shape the next phase of CX management by moving AI from experimentation into governed and measurable operations at scale. Its combination of AI orchestration, regional delivery depth, and operational discipline gives enterprises a practical path to transform CX while preserving the human judgment and empathy that remain essential,” said Krishna Baidya, Vice President, ICT Practice at Frost & Sullivan.

Guided by a strategy centered on AI orchestration, responsible innovation, regional expansion, and customer outcomes, TP has strengthened its position across the rapidly evolving Asia-Pacific CX management services landscape. TP.ai, the company’s AI framework, orchestrates the hybrid and agentic workforce, bringing together multiple technologies including chatbots, agent assist, analytics, knowledge management, workflow automation, with data services, industry-specific applications and global TP Experts. 

Innovation remains central to TP’s approach. Its pre-built modular capabilities, including TP.ai Connect, TP.ai Assist, TP.ai Growth, TP.ai Collect, and TP.ai Data Services, enable enterprises to integrate AI into customer care and back-office operations while supporting flexibility across technologies, models, and hyperscaler ecosystems. The approach helps clients improve CX including speed and accuracy of support, productivity, automation, compliance, and program agility and success. TP’s responsible AI approach also incorporates governance controls, configurable guardrails, safety thresholds, escalation protocols, and risk monitoring.

“AI is changing the economics of customer experience, but the technology itself was never the point. The opportunity is in how enterprises rewire workflows, decisions and operating models around AI, data and human expertise — that’s the shift we talk about as Opportunity AI, and it’s where the measurable value sits. At TP, that’s the work we’re doing with clients across Asia-Pacific every day. This recognition from Frost & Sullivan is a credit to our teams for turning that opportunity into real impact,” said David Rizzo, President and CEO – APAC at TP. 

Across the region, TP combines offshore, nearshore, onshore, hybrid, and work-from-home delivery models to address diverse language, regulatory, cultural, and cost requirements. Its regional footprint supports growth in Japan, South Korea, Australia, India, China, Singapore, and the Philippines, while its local leadership model enables closer engagement with enterprise customers and market-specific needs.

Frost & Sullivan commends TP for establishing a high standard in competitive strategy, execution, innovation, and market responsiveness. The ability to combine global scale with local execution, AI-enabled transformation, and measurable customer outcomes positions TP at the forefront of the evolving CX management services industry.

Each year, Frost & Sullivan presents the Company of the Year Recognition to an organization that demonstrates excellence in strategy development and implementation, resulting in measurable improvements in competitive positioning, customer impact, and market performance.

Frost & Sullivan Best Practices Recognition
Frost & Sullivan’s Best Practices Recognitions honor companies across regional and global markets that exhibit exceptional achievement and consistent excellence in areas such as leadership, technological innovation, customer experience, and strategic product development. Each recognition is the result of a rigorous analytical process in which Frost & Sullivan industry experts benchmark performance through comprehensive interviews, deep-dive analysis, and extensive secondary research. The goal is to identify true best-in-class organizations that are driving transformative growth and setting new industry standards.
Contact us: Start the discussion.

Contact:
Tarini Singh
E: Tarini.Singh@frost.com 

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SOURCE Frost & Sullivan

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SMiT unveils UWB-enabled CI+ 2.0 dongle and Presence-Aware TV platform at IBC2026

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Joint solution combines SMiT secure TV-access hardware, TrueSense UWB technology, The Hashgraph Group’s BrandBoost product and Sofia Digital’s TV application expertise.

AMSTERDAM, Sept. 10, 2026 /PRNewswire/ — SMiT, a global provider of secure TV-access hardware and solutions, will unveil its Presence-Aware TV platform anchored by a CI+ 2.0 USB dongle integrating Ultra-Wideband (UWB) technology at IBC2026, which will be held from September 11 for September 14. The solution is designed for Free-TV and Pay-TV operators and broadcasters seeking privacy-conscious audience awareness, richer viewer engagement and measurable advertising opportunities on the main screen.

The platform brings together SMiT’s secure and deployable TV-access hardware, the TrueSense UWB integration layer for precise identity association and precise relative positioning, The Hashgraph Group’s BrandBoost TV Awareness product, and Sofia Digital’s TV application and user-interface capabilities.

As viewing and advertising budgets increasingly move toward digital platforms, Pay-TV operators need a reliable and consent-based way to understand engagement at the shared television screen. SMiT’s proposition turns the television from a reach-only device into an interactive and measurable surface while keeping the operator at the center of the customer relationship.

How it works

The UWB-enabled CI+ 2.0 dongle connects directly to a compatible iDTV without requiring a separate set-top box. Using TrueSense UWB technology, the system can securely associate an opted-in registered viewer’s smartphone or tag with the television and determine the device’s proximity and relative position with high precision. This enables the TV, the operator application and cloud services to coordinate personalized and interactive experiences.

SMiT pairs its hardware with BrandBoost, The Hashgraph Group’s TV Awareness product. BrandBoost combines privacy-conscious viewer awareness, gamification, targeted engagement and reward workflows. Developed around the UWB layer, allowing the platform to link an authorized digital identity to the viewer’s precise proximity and position relative to the television.

Sofia Digital provides the TV application, operator user experience and integration capabilities required to bring these services to screen.

Demonstrated use cases include:

Live sports ‘Guess & Glory’: prediction and polling experiences with rewards for correct answers.Ad Trivia: interactive overlays during commercial breaks, with credits, vouchers or other operator-defined rewards.Presence-aware personalization: content, menus and offers adapted to an opted-in registered viewer.Location-based authentication: an additional proximity signal supporting account security and password-sharing controls.

Where required by the operator, engagement and reward events can be recorded using Hedera DLT, supporting transparent campaign measurement and tokenized reward models. The combined platform is designed to help operators progress from broad audience estimates toward permission-based, outcome-oriented engagement and advertising metrics.

Live at IBC2026

Visitors to SMiT Stand 2.C36 will be able to experience a live demonstration in which an enabled smartphone approaching the television is associated with the TV session through UWB. The demonstration will show the combined hardware, viewer onboarding, TV interaction, gamification and operator cloud-management experience.

The architecture is extensible to personalized operator interfaces, live sports interaction, targeted advertising, loyalty programs and other presence-aware services. SMiT positions the dongle as a practical add-on for existing Pay-TV operators and conditional-access providers, supporting new services without requiring a complete replacement of the installed TV platform.

More information: www.smit.com.cn/engr/

View original content:https://www.prnewswire.co.uk/news-releases/smit-unveils-uwb-enabled-ci-2-0-dongle-and-presence-aware-tv-platform-at-ibc2026–302874587.html

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