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CLEAR to Strengthen Caller Verification in Contact Centers with AWS

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CLEAR1 helps organizations verify callers before they reach a live agent, reducing fraud and streamlining support operations

NEW YORK, June 29, 2026 /PRNewswire/ — CLEAR® (NYSE: YOU), the secure identity company, today announced an integration with Amazon Web Services (AWS) to bring CLEAR1, CLEAR’s secure identity platform, to contact centers powered by Amazon Connect. The integration allows organizations to verify a caller’s identity before or during a support interaction, designed to help reduce fraud and streamline contact center operations.

Contact centers are a critical touchpoint for customer support, but they can also be vulnerable to fraud, impersonation, and high-friction verification processes. With CLEAR1 and Amazon Connect, organizations can add identity verification earlier in the support journey before customers speak with an agent, helping teams handle sensitive requests with greater confidence and reduce time spent on manual verification steps.

“We’re proud to partner with Amazon Web Services to bring our secure identity platform to contact centers at scale,” said Brett Romanoff, EVP, CLEAR1. “By integrating CLEAR1 into Amazon Connect, organizations can strengthen protection against fraud while creating a more seamless experience for both agents and customers.”

When a customer calls a support center powered by Amazon Connect, they can choose to verify their identity through CLEAR. If they opt in, they receive a secure SMS link to complete verification on their phone. Once verified, the call is routed to an agent, who receives the verification result in real time, helping teams move more quickly and confidently on requests such as password resets, account updates, and other high-risk actions.

“Customers expect fast, easy support the moment they call in,” said Amy Belcher, Director, Global ISV Partners, AWS. “With CLEAR1 and Amazon Connect, organizations can verify callers in seconds, eliminate repetitive security questions, and let agents focus on what matters most: solving customer problems.”

About CLEAR
The mission of CLEAR, the secure identity company, is to strengthen security and create frictionless experiences. With over 41 million Members and a growing network of partners across the world, CLEAR’s secure identity platform is transforming the way people live, work, and travel. Whether you are traveling, at the stadium, or on your phone, CLEAR connects you to the things that make you, you—making everyday experiences easier, more secure, and friction-free. CLEAR is committed to privacy done right. Members are always in control of their own information, and we do not sell biometric or sensitive personal data. For more information, visit clearme.com.

Forward-Looking Statements
This release may contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. This includes, without limitation, statements regarding the expected benefits, performance, capabilities, availability, and market adoption of CLEAR1 and its integration with Amazon Connect, including the ability to enhance identity verification, reduce fraud, streamline contact center operations, and improve customer and agent experiences. Investors are cautioned that any and such forward-looking statements are not guarantees of future performance or results and involve risks and uncertainties, and that actual results, developments and events may differ materially from those in the forward-looking statements as a result of various factors, including customer adoption of the Company’s products and services, the successful implementation and performance of the integration, changes in market conditions, and those described in the Company’s filings within the Securities and Exchange Commission, including the sections titled “Risk Factors” in our Annual Report on Form 10- K. The Company disclaims any obligation to update any forward-looking statements contained herein.

CLEAR
media@clearme.com

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EverTrue Launches DonorSearch360+, Giving Fundraising Teams Real-Time Donor Intelligence Inside Salesforce

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New native AgentExchange application transforms CRM data into dynamic intelligence — enabling nonprofits, universities, and healthcare organizations to screen millions of records and track donor wealth velocity for the first time

INDIANAPOLIS, June 29, 2026 /PRNewswire/ — EverTrue, a philanthropy-first intelligence platform that helps fundraising teams turn data into action and build real donor relationships, today announced the general availability of DonorSearch360+, a ground-up reimagining of its native Salesforce integration. DonorSearch360+ is now available on AgentExchange, Salesforce’s marketplace that brings together the rich ecosystems of AppExchange, Slack, and Agentforce into one experience — making it easy for customers to discover, buy, activate, and manage trusted solutions across Salesforce and Slack.

Built for gift officers, prospect researchers, and development operations teams, DonorSearch360+ embeds wealth screening, AI-powered predictive scores, and donor intelligence directly into Salesforce Contact, Lead, and Person Account records. The application replaces the legacy DonorSearch360.io integration and introduces capabilities unavailable anywhere else on the market — including industry-first “delta” tracking that allows fundraising teams to visualize how a donor’s wealth and engagement signals are changing over time.

DonorSearch360+ is currently available on AgentExchange

From Static Data to a Dynamic Intelligence Engine

Most fundraising teams don’t lack data — they lack clarity. For years, nonprofit Salesforce integrations overwrote historical records with each new screening, capped batch runs at 50,000 records, and offered no visibility into whether a donor’s capacity was increasing or declining. DonorSearch360+ removes those barriers entirely.

Key capabilities of DonorSearch360+ include:

Industry-first Delta Tracking: Save and compare two distinct donor profiles to visualize wealth velocity — seeing exactly how much a capacity level or AI score has shifted since the last screening.

Massive-Scale Batching: Screen millions of records directly from a standard Salesforce Report with up to ten simultaneous batch jobs running concurrently.

Automated Scheduling: Schedule daily, weekly, or monthly screenings based on saved reports so new contacts and leads are automatically enriched the moment they enter Salesforce — no manual intervention required.

Advanced DSAI Score Integration: Six AI-powered predictive scores (MLR, RET, UPG, LTV, SUS, ACQ) move the conversation beyond “How much could this donor give?” to “What will they do next?” — helping gift officers prioritize who to call first, who is ready for a larger ask, and which donors are at risk of lapsing.

Deep Customization: Support for up to 20 user-defined custom fields and full Person Account compatibility, designed for complex enterprise organizations.

Visual, Graphical Dashboards: A modernized interface replaces the legacy plain-text display with rich, visual donor profiles — plus transparent error reporting so administrators can troubleshoot in real time.

Comments on the News

“Wealth tells you what someone could give. Philanthropy-first intelligence tells you what they will give. DonorSearch360+ moves gift officers beyond capacity estimates and into a real understanding of donor behavior, so that every conversation is better informed and every relationship has a stronger foundation.” — Matt Cowell, CPO, EverTrue

“The transition from DonorSearch360.io to DonorSearch360+ was seamless — and the difference was immediately clear. The new interface and reporting capabilities have given our team a level of visibility into our donors that we didn’t have before. We’re more equipped than ever to build the relationships that drive our mission forward.” — Brenna Hull, Advancement Manager, Mahaiwe Performing Arts Center

Built for the Salesforce Ecosystem

DonorSearch360+ is a native Salesforce application available on AgentExchange. Existing customers using the legacy DonorSearch360.io integration can migrate directly, with both packages available in parallel during the transition period. The application has completed Salesforce security review and is generally available to current and new customers.

The launch reflects EverTrue’s broader commitment to helping fundraisers do their best work — wherever they work. For teams already embedded in Salesforce, DonorSearch360+ means the intelligence they need is there when they need it, without ever leaving the platform they already rely on.

Availability and Pricing

DonorSearch360+ is available now on AgentExchange. The application is included with existing DonorSearch subscriptions and uses standard screening credits (one record equals one credit). For more information, visit the app listing or contact JB Rauch, Partner Development Manager, jb.rauch@evertrue.com.

Additional Resources

Follow Salesforce on X and LinkedIn

Learn more about AgentExchange

Follow EverTrue on LinkedIn

View DonorSearch360+ on AgentExchange

About EverTrue

EverTrue is a philanthropy-first intelligence platform that helps fundraising teams turn data into action and build meaningful donor relationships. Built for nonprofits, healthcare, and educational institutions, EverTrue combines AI-powered insights with solutions for portfolio management, outreach, and stewardship — delivered through Signal, DonorSearch, ThankView, Pledgemine, Balance, Impact, and Odder — so teams know who to engage, how to engage them, and what to do next. More than a platform, EverTrue is a growth partner. Because the causes that matter most can’t afford to go without.

Salesforce, Agentforce, AgentExchange, AppExchange, and others are among the trademarks of Salesforce, Inc.

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AU10TIX Wins Gold Globee® Award and Best of Category in the 21st Annual 2026 Globee® Awards for Technology

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Recognized for Advancing Fraud Prevention and Online Identity Verification Through AI-Powered Identity Intelligence

NEW YORK, June 29, 2026 /PRNewswire/ — AU10TIX, a global leader in identity verification and fraud prevention, today announced it has been named a Gold Globee® Award winner and Best of Category recipient in the Best Fraud Prevention & Online Identity Verification category in the 21st Annual 2026 Globee® Awards for Technology.

The recognition honors AU10TIX’s Identity Verification Suite, an AI-powered platform that helps organizations prevent fraud, verify identities in real time, and securely onboard legitimate users across banking, fintech, marketplaces, gaming, telecommunications, mobility, and other digital ecosystems.

The Globee® Awards for Technology recognize organizations, products, and individuals driving innovation and measurable impact through technology across industries worldwide.

View the complete list of winners: https://globeeawards.com/technology/winners/

Among the platform’s demonstrated results, AU10TIX’s technology has helped organizations reduce fake account openings by up to 90% while maintaining a seamless experience for legitimate users.

AU10TIX’s Identity Verification Suite supports tens of thousands of identity document types worldwide and performs over 180 real-time verification checks. The platform combines document authentication, biometric analysis, liveness detection, sanctions screening, and consortium-based fraud intelligence to identify both individual fraud attempts and organized fraud campaigns.

The solution is trusted by leading enterprises worldwide and has helped verify more than one billion identities while preventing more than $33 billion in identity fraud. Through its consortium intelligence network, AU10TIX helps organizations proactively detect coordinated fraud activity, synthetic identity attacks, and account takeover attempts before they result in financial loss.

San Madan, President of the Globee® Awards, commented: “Congratulations to the 2026 winners for their technology achievements across industries and markets worldwide. These accomplishments reflect innovation, measurable impact, and a commitment to advancing technology-driven progress.”

Best of Category Recognition

AU10TIX was also recognized as the Best of Category winner in Best Fraud Prevention & Online Identity Verification, an honor awarded to the entry that received the highest overall score in its category.

This distinction represents the top-ranked submission among all entries evaluated in the category based on a merit-based, data-driven scoring process conducted by experienced professionals worldwide.

About AU10TIX
AU10TIX is a global leader in identity management and fraud intelligence, dedicated to enhancing trust, safety, and compliance for businesses worldwide. Founded in 2002 in the Netherlands, with offices in London, New York, Singapore, and R&D centers in Israel and Eastern Europe, AU10TIX safeguards the world’s most trusted brands through world-class automation, sophisticated fraud prevention, and advanced identity verification solutions. AU10TIX’s future-proof product portfolio enables seamless customer onboarding and verification in seconds, while proactively adapting to emerging threats and regulatory demands. AU10TIX offers the industry’s only 100% automated global identity management system and can detect organized mass fraud attacks by analyzing traffic patterns and cross-referencing data across a consortium of over 60 leading companies. With deep roots in airport security, AU10TIX has authenticated billions of identities and prevented over $33 billion in identity fraud. Connect with AU10TIX on LinkedIn. For more information, visit AU10TIX.com.

About the Globee® Awards
The Globee® Awards are organizers of merit-based, data-driven business awards programs with worldwide participation. Across 10 awards programs, the Globee® Awards recognize achievements across industries and sectors. The programs are open to organizations of all sizes, and evaluations are conducted through a structured, consistent, and transparent process, with participation from experienced professionals across multiple industries worldwide. To learn more, visit https://globeeawards.com/

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SunTec India Delivers 3M+ Annotations for a Government-Backed Highway Infrastructure Monitoring Program

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NEW DELHI, June 29, 2026 /PRNewswire/ — SunTec India completed a major data labeling initiative for a government-backed infrastructure consulting firm, processing more than 3 million annotations with sustained 99% accuracy. The dataset will train a highway asset & damage detection model across India’s national and state highway networks.

Operating on a client-hosted CVAT platform, the team labeled highway images using bounding boxes and 4-point/multi-point polygon annotation to identify road surface damage and classify road assets in accordance with IRC82 government standards, covering 71 distinct damage and asset categories across more than 1,000 kilometers of highway corridor. 4-point annotations made up approximately 80% of the total workload, while the remaining 20% required highly detailed multi-point annotations.

The image annotation engagement began as a pilot with 4 annotators and 1 reviewer. After a successful pilot, the scope expanded sharply, and the team scaled to 35 annotators and 7 reviewers, all of whom were subject-matter experts with backgrounds in Civil Engineering. The accuracy rate held through that eightfold growth, which the company credits to a deliberate reviewer-to-annotator ratio and structured training on IRC82 standards before labeling live data.

“What I’m proudest of is that the accuracy held as the scale grew,” said Rohit Bhateja, Director of Digital Engineering Services and Head of Marketing at SunTec India. He added, “A highway isn’t uniform—weather, lighting, and wear differ by region. Labeling 71 categories across a thousand kilometers throws up thousands of edge cases, and hitting 99% accuracy there proves our human-in-the-loop workflow holds up regardless of dataset size.”

The milestone reinforces SunTec India’s position in domain-intensive data labeling for AI and machine learning applications, particularly geospatial and aerial image labeling. It also reflects growing demand for specialized AI training data, with technical annotation guidelines and dense categories. The company expects to see more demand for this kind of high-consistency labeling across regulated industries.

About SunTec India

Established in 1999, SunTec India is an AI-enabled IT and digital services company offering intelligent data services for AI and tech platforms for AI training, ESG research, B2B sales intelligence, and document processing, as well as data management operations such as data collection, cleansing, and enrichment. The company has over 25 years of industry experience, has served over 8,500 clients across 50+ countries, and employs 1,500+ full-time professionals. 

Media Contact: 
Rohit
rohit@suntecindia.com 

 

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