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Adira Finance & AI Rudder Successfully Reduce Operational Costs Through AI Implementation

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4 months ago

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JAKARTA, Indonesia, June 30, 2026 /PRNewswire/ — Adira Finance has significantly reduced its operational costs by leveraging artificial intelligence (AI) technology from AI Rudder to deliver a better customer experience. This partnership, which has spanned more than three years, not only strengthens Adira Finance’s position as one of the leading digital innovators in Indonesia’s financial services industry, but also demonstrates how AI technology can generate measurable business value through cost efficiency and enhanced customer experience.

AI technology has become one of the key pillars supporting Adira Finance’s digital transformation strategy. By adopting AI Rudder’s voice AI technology for customer interactions, Adira Finance has introduced a more effective and consistent way to engage customers across Indonesia. The solution automates loan payment reminder calls through an AI Voice Agent capable of interacting directly with customers. Through natural, two-way conversations, customers are encouraged to fulfill their financial obligations more consistently while helping the company reduce the risk of late payments.

AI Voice Agent technology enables businesses to communicate directly with customers through natural, human-like conversations in their preferred language. Powered by natural language processing (NLP), speech recognition, and machine learning, the solution can understand, interpret, and respond to customer inquiries in a highly natural and conversational manner.

As a provider of AI Voice Agent technology, AI Rudder delivers more than automation. The company continuously invests in research and development to create innovative AI solutions that address evolving industry needs. With the capability to process millions of calls every day, AI Rudder helps businesses deliver customer interactions that are natural, personalized, and highly efficient.

Adira Finance’s commitment to innovation and continuous exploration of emerging technologies is reflected in its collaboration with AI Rudder to enhance customer experience. Looking ahead, Adira Finance plans to continue its digital transformation by adopting AI solutions powered by large language models (LLMs), enabling even more natural and personalized conversations. This initiative further reinforces the company’s commitment to delivering superior customer experiences while strengthening its competitiveness in the digital era.

“Innovation, technology, and continuous improvement must always move forward. The synergy between Adira Finance, particularly our Collections function, and AI Rudder is extremely important, as AI technology will continue to play a key role in enhancing our customer experience,” said Nyoman Riyanto, SE., MM, Head of Desk Collection at Adira Finance.

“Moving forward, AI Rudder and Adira Finance must continue to innovate together to create a more effective and efficient customer experience that meets the evolving demands of digital transformation,” he added.

AI Rudder believes that the successful implementation of AI in Indonesia’s financial services industry is built upon long-term strategic partnerships.

“The key to successfully delivering AI solutions that reduce operational costs and enhance customer experience lies in one core principle: AI should empower people and improve human performance—not replace people,” said Michael Ignetius Kauw, Country Manager of AI Rudder Indonesia.

This collaboration demonstrates how continuous innovation can deliver two key business outcomes: greater operational efficiency and higher customer satisfaction. Together, Adira Finance and AI Rudder reaffirm that AI implementation is not merely a technology trend, but a long-term transformation strategy that strengthens business competitiveness in the digital era.

About AI Rudder

AI Rudder combines advanced AI technology with the power of voice communication to help businesses build stronger relationships with their customers. By leveraging AI-driven automation to enhance customer experiences, AI Rudder has helped hundreds of organizations improve the scale, speed, and quality of their customer interactions. Headquartered in Singapore, AI Rudder also operates across China, Indonesia, Malaysia, Thailand, Vietnam, the Philippines, Mexico, and Brazil. For more information, visit www.airudder.com.

About Adira Finance

PT Adira Dinamika Multi Finance Tbk (Adira Finance) was established in 1990, initially focusing on automotive financing before expanding into motorcycle financing in 1997. In 2004, Adira Finance was listed on the Jakarta Stock Exchange (now the Indonesia Stock Exchange) and later became part of PT Bank Danamon Indonesia Tbk. Today, Bank Danamon holds a 92.07% ownership stake in the company, making Adira Finance a member of the MUFG Group.

As one of Indonesia’s leading financing companies, Adira Finance continues to innovate by offering Sharia-compliant financing for consumer durable goods and automotive financing through its Sharia Business Unit. The company has also expanded its digital ecosystem through dicicilaja.com, a multi-purpose financing e-commerce platform, momobil.id, a vehicle marketplace, momotor.id, and the adiraku mobile application, launched in 2020 to further enhance its digital services.

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SOURCE AI Rudder

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LEAP Group Relaunches HumanView, a Growth Intelligence System Built to Explain Why Customers Behave the Way They Do

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2 hours ago

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October 24, 2026

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Reimagined from the ground up, HumanView pairs statistical modeling with expert analysts to turn millions of real-world customer signals into business decisions

LOUISVILLE, Ky., Oct. 23, 2026 /PRNewswire/ — LEAP Group today announced the relaunch of HumanView, its growth intelligence service. The new version has been rebuilt from the ground up and now has a dedicated home at leapgroupnetwork.com/humanview.

HumanView analyzes what customers say and do across social platforms, e-commerce sites, review platforms, search behavior and user-generated content, including signals from Reddit, TikTok, YouTube, Meta, Amazon and Walmart+ that general AI tools cannot always access. Because the data reflects unprompted, real-world behavior, it avoids the response bias built into surveys and focus groups.

The service works in three layers. HumanView captures signals at scale, decodes millions of records through validated statistical models such as regression, correlation and clustering, and then relies on experienced analysts to interpret the patterns. Clients receive clear, human-validated insights instead of another dashboard.

“Machines find the patterns. Humans find the point,” said Alan Gilleo, CEO at LEAP Group. “The first version of HumanView showed us how much customers reveal when nobody is asking them questions. This version is built to explain why they act the way they do, and to put those answers in front of everyone making decisions, from product to service to marketing.”

HumanView focuses on three areas:

Growth Intelligence: customer motivations and how people perceive a brand and its competitors

Market and Category Intelligence: product pain points, service friction, unmet needs and competitive gaps

Audience Intelligence: new segments, positioning opportunities and gaps in the market

Every model is designed and validated by data scientists and benchmarked before it informs a recommendation.

To learn more about HumanView, visit leapgroupnetwork.com/humanview.

About LEAP Group
LEAP Group is a boutique marketing agency holding company with offices in Louisville, Indianapolis, Cincinnati and Chicago. Guided by the belief that brands should “Market Less. Matter More.,” LEAP gives clients access to specialized experts across its entire network. Learn more at leapgroupnetwork.com.

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SOURCE LEAP Group

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STEPHEN A. SMITH ADDRESSES WHITE HOUSE DINNER ATTENDANCE, REAFFIRMS COMMITMENT TO HBCUs AND PROTECTING CORPORATE INVESTMENT IN BLACK EDUCATION

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3 hours ago

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October 24, 2026

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NEW YORK, Oct. 23, 2026 /PRNewswire/ — Stephen A. Smith, media mogul, New York Times bestselling author, and proud 1991 graduate of Winston-Salem State University, is addressing the public discussion surrounding his decision to attend a White House dinner with President Donald Trump, emphasizing his commitment to the long-term financial stability of Historically Black Colleges and Universities (HBCUs).

For Smith, the decision was rooted in a commitment to institutions that have educated generations of Black leaders, professionals, entrepreneurs, and public servants.

“I will always advocate for HBCUs and the students whose futures depend on them,” Smith said. “My reason for attending the White House dinner was to discuss the challenges these institutions face in securing long-term funding and to make the case that corporate America must continue to invest in them.”

Smith acknowledged federal support through the FUTURE Act while expressing concern that political tensions surrounding diversity, equity, and inclusion (DEI) could discourage private companies from supporting HBCUs. He maintains that these institutions deserve sustained corporate partnerships, philanthropic contributions, and public investment.

“If we truly believe in free-market capitalism, businesses should be able to support educational institutions and charitable causes without fear of criticism or repercussions,” Smith said. “HBCUs have made extraordinary contributions to this country. They deserve sustained public and private investment.”

Ashley Christopher, Esq., Founder and CEO of the HBCU Week Foundation, recognized Smith’s advocacy and decision to engage with the administration.

“Stephen A. Smith has been a powerful advocate for HBCUs, using his platform and influence to shine a national spotlight on our institutions,” expressed Christopher, “His continued support of HBCU Week helps advance our mission of connecting students with life-changing educational opportunities, and we are proud to have him as our ambassador.”

Since Smith became an HBCU Week Ambassador in 2019, the initiative has facilitated more than 15,000 on-the-spot college acceptances and raised and awarded more than $150 million in scholarships, according to the HBCU Week Foundation.

As public discussion continues, Smith is emphasizing the importance of ensuring HBCUs have the resources and partnerships needed to educate future generations and expand opportunities for students.

CLICK HERE to watch Smith’s full response to his White House visit.

MEDIA CONTACT:

media@mrsasinc.com

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SOURCE Straight Shooter Media

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Advantex Announces Completion of Financing and Extension of Maturity Date of Previously Issued Debentures

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3 hours ago

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October 24, 2026

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TORONTO, Oct. 23, 2026 /CNW/ — Advantex Marketing International Inc. (CSE: ADX) (“Advantex”), a leader in the merchant cash advance and loyalty marketing products for merchants, today announced the completion of a $250,000 secured debt financing. Advantex issued a $250,000 non-convertible debenture which bears an interest rate at 12% per annum and matures December 15, 2027. The proceeds raised from this issuance of the Debenture will be used for working capital purposes.

Advantex has also extended the maturity of its existing $700,000 in 12% secured debentures from October 10, 2026 to December 15, 2027.

About Advantex Marketing International Inc.

Advantex provides working capital to merchants. Advantex also provides specialized marketing programs that enable members of Aeroplan to earn Aeroplan points at participating merchants.

Advantex shares trade on the Canadian Securities Exchange under the symbol ADX. For more information go to Advantex’s profile on www.sedar.com

Forward-Looking Information

This news release contains “forward-looking statements” within the meaning of applicable securities laws relating to the future business and operations of Advantex. Actual results and developments may differ materially from those contemplated by these statements. The business and operations of Advantex described herein is dependent on a number of factors and is subject to a number of risks and uncertainties. Factors that could cause actual results to differ material include, but are not limited to, changes in Advantex’s economic and competitive conditions including but not limited to the industry sectors in which Advantex operates.

The statements in this news release are made of the date of this release. Forward-looking statements are made based on management’s beliefs, estimates and opinions on the date the statements are made and Advantex undertakes no obligation to update forward-looking statements if these beliefs, estimates and opinions or other circumstances should change, except as required by applicable law.

SOURCE Advantex Marketing International Inc.

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