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EMA Research Finds AI-Driven Operations Require an Enterprise Control Plane

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New study finds organizations are cautiously expanding AI-driven operational authority as enterprise control becomes increasingly federated

LAFAYETTE, Colo., July 6, 2026 /PRNewswire/ — Enterprise Management Associates (EMA™), a leading IT and data management research and consulting firm, today announced the release of a new research report, From Outcomes to Authority: Defining the Enterprise Control Plane, authored by EMA President and Chief Operating Officer Dan Twing.

Based on a global survey of 336 enterprise IT professionals, the research examines how organizations are adapting enterprise operations as artificial intelligence becomes increasingly integrated into automation, orchestration, observability, service management, cloud platforms, and other operational technologies.

The research finds that enterprise operations have become increasingly distributed, with organizations relying on multiple automation platforms, orchestration technologies, observability solutions, enterprise applications, cloud services, and emerging AI systems working together to deliver business outcomes. Rather than converging around a single operational platform, enterprises are increasingly coordinating work across specialized technologies and operational domains.

As AI becomes embedded throughout enterprise operations, organizations are not approaching autonomy as an all-or-nothing decision. Instead, they are incrementally calibrating the operational authority granted to AI, expanding autonomous execution where value is immediate while strengthening governance, observability, operational context, and outcome assurance before extending AI into higher-risk operational decisions.

Nearly 30% of organizations report encountering incorrect or problematic AI outcomes frequently or very frequently, while more than three-quarters have required human intervention, correction, or rollback of AI-driven actions. The research also finds that organizations grant AI operational authority incrementally based on demonstrated reliability, governance compliance, and operational stability.

“Enterprise operations were already becoming more distributed and more complex as digital transformation continued to expand across the enterprise,” said Twing. “AI changes the equation by helping organizations manage that complexity while simultaneously introducing autonomous reasoning into operational workflows. Organizations aren’t deciding whether to adopt AI—they’re calibrating how much operational authority they are willing to delegate as governance, observability, and operational confidence mature. The Enterprise Control Plane provides the operational framework that enables organizations to safely combine intelligence with control.”

The research suggests that the Enterprise Control Plane will evolve through the continued coordination of existing operational control capabilities, including enterprise orchestration, workload automation, observability, service management, cloud operations, AI, and related technologies. As intelligence becomes increasingly embedded within individual operational domains, the enterprise control function itself becomes more federated. The Enterprise Control Plane emerges by coordinating these increasingly federated control capabilities around the critical workflows, governance requirements, and business outcomes that span the enterprise.

As organizations continue expanding AI operational authority, the ability to coordinate federated control capabilities will increasingly determine how confidently they can automate enterprise-wide business outcomes.

To address this evolution, EMA defines the Enterprise Control Plane as the operational coordination layer responsible for governing execution authority across increasingly autonomous enterprise environments. Rather than replacing existing operational technologies, it extends and coordinates governance, visibility, accountability, operational context, and policy across a federated control function, helping organizations safely expand operational authority while maintaining confidence in business outcomes.

Key findings from the research include:

Enterprise operations have become increasingly distributed, requiring coordination across multiple automation, orchestration, observability, cloud, and AI platforms.Organizations are granting AI operational authority incrementally based on demonstrated reliability, governance compliance, and operational stability.Nearly 30% of organizations report encountering incorrect or problematic AI outcomes frequently or very frequently.More than three-quarters of organizations have required human intervention to correct or reverse AI-driven actions.Insufficient operational context is among the leading reasons organizations reject AI recommendations.

This independent research was sponsored by Beta Systems, BMC, Broadcom, and Stonebranch.

A detailed analysis of the findings is available in the report, From Outcomes to Authority: Defining the Enterprise Control Plane.

EMA will host a complimentary webinar on July 7 featuring Twing, who will discuss how organizations are calibrating AI operational authority, why enterprise control is becoming increasingly federated, and how the Enterprise Control Plane provides a framework for safely expanding autonomous operations.

About EMA
Founded in 1996, EMA is a leading IT research and consulting firm dedicated to delivering actionable insights across the evolving technology landscape. Through independent research, market analysis, and vendor evaluations, we empower organizations to make well-informed technology decisions. Our team of analysts combines practical experience with a deep understanding of industry best practices and emerging vendor solutions to help clients achieve their strategic objectives. Learn more about EMA research, analysis, and consulting services at https://www.enterprisemanagement.com and follow them on X and LinkedIn.

Media Contact:
Raleigh Gould
Enterprise Management Associates
303-543-9500
rgould@enterprisemanagement.com

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SOURCE Enterprise Management Associates

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eTrucks Attains Elite Geotab Partner Status in Transportation & Logistics

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Company joins exclusive top-tier ecosystem alongside industry leaders to deliver premier telematics solutions.

SASKATOON, SK, July 7, 2026 /PRNewswire/ – eTrucks today announced it has been recognized as an Elite and Specialized Certified Geotab Partner in the Transportation & Logistics market segment. This exclusive ranking is reserved for partners that deliver best-in-class results and demonstrate profound technical depth in telematics and fleet management solutions for the markets they serve.

With this certification, eTrucks is proud to join a respected group of industry heavyweights, standing alongside brands such as Enterprise Fleet Management and T-Mobile for Business. The designation validates eTrucks’ specialized expertise in addressing the unique compliance, routing, safety, and efficiency challenges facing modern commercial fleets.

“Achieving Elite status solidifies our commitment to improving fleet operations for our clients,” said Fred Amaya, VP of eTrucks. “This recognition reflects our team’s dedication to technical excellence and our unwavering commitment to helping our customers’ fleets operate smarter, safer, and more efficiently through industry-leading ELD and telematics technology.”

The strengthened partnership positions eTrucks to deliver clients even more cutting-edge data insights and high-touch technical support to optimize modern fleet operations in 2026 and beyond. To find out more about what the company offers, visit etrucks.com

About eTrucks: eTrucks is a premier provider of fleet management and compliance solutions for the US and Canada. Specializing in advanced Electronic Logging Devices (ELDs) and vehicle tracking, eTrucks empowers commercial fleets with data-driven insights to maximize efficiency and ensure regulatory compliance.

About Geotab: Geotab is a global leader in connected transportation solutions, providing telematics and asset tracking to more than 50,000 customers across 150 countries. For over 20 years, Geotab has advanced data innovation to help fleets and public-sector organizations transform their operations.

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SOURCE eTrucks

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Toppan Merrill expands Quinn platform to simplify shareholder communications drafting, filing and distribution

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NEW YORK and ST. PAUL, Minn., July 7, 2026 /PRNewswire/ — Toppan Merrill, a global leader in simplifying the complexity of regulatory disclosure and compliant communications, today announced the addition of Proxy Statements and Management Information Circulars (MIC) to the Quinn by Toppan Merrill™ platform. Quinn is a next-generation SaaS platform that simplifies the creation, collaboration, publishing and filing of complex regulatory disclosure documents.

“Proxy statements are critical to corporate governance, investor trust and brand integrity, yet creating them has remained unnecessarily complex,” said Bob Bergstrom, Chief Revenue Officer, Toppan Merrill. “Customers tell us they need technology that reduces friction, improves collaboration and lets their teams focus on the disclosure itself—not the mechanics of producing it. By adding specific proxy statement and management information circular functionality to Quinn, we are delivering a purpose-built platform for one of the most important communications companies provide to regulators and shareholders. This release advances our broader vision to simplify regulated communications, help organizations work confidently under demanding deadlines and raise the standard for creating critical disclosure documents.”

Quinn solves these challenges when drafting complex shareholder communications:

Generates perfectly formatted documents in the approved corporate style with the click of a single buttonEnables real-time collaboration across key stakeholdersProvides a centralized common content library that reduces risk and improves consistencySynchronizes Excel® financial data dynamically and in real timeLeverages AI capabilities to accelerate and improve document draftingPublishes filing-ready documents for SEC submission and shareholder distribution

Quinn by Toppan Merrill is a SaaS platform. Delivered securely in the cloud, it requires no installs or maintenance and is backed by Toppan Merrill experts available 24/7 for service support. Quinn is easy to onboard with security embedded at every level, Single Sign-On (SSO) authentication, SOC 2 Type 1 attestation and ISO 27001 certification.

For additional information, Bob Bergstrom’s blog post provides deeper insight and go to ToppanMerrill.com/Quinn/Proxy-Statements and ToppanMerrill.com/Management-Information-Circulars.

About Toppan Merrill
Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and regulated communications. We are an innovative and trusted partner for the legal, corporate, financial services and health plan markets. Toppan Merrill is part of Toppan Holdings, a leading and diversified global provider of sustainable, integrated solutions.

Contacts:

Gretchen DeSutter
Sr. Manager, Corporate Communications
GretchenDesutter@ToppanMerrill.com
612.226.5087
ToppanMerrill.com

Scott Snyder
Vice President, Marketing
ScottSnyder@ToppanMerrill.com
651.492.1012
ToppanMerrill.com

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SOURCE Toppan Merrill

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OMNIA Partners Adds 10 New Suppliers to its E-Commerce Platform and Surpasses 8 Million Products Available for Online Purchase

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Nearly 40,000 public sector employees are now using OPUS, the OMNIA Partners member portal, to find and buy goods and services instantly using industry leading cooperative contracts.

FRANKLIN, Tenn., July 7, 2026 /PRNewswire/ — OMNIA Partners, the nation’s largest and most experienced cooperative purchasing organization for the public and private sectors, today announced the latest expansion of OPUS, its free member portal, which includes the first ever e-commerce platform that allows public sector agencies and nonprofits to buy from multiple suppliers with one online shopping cart using publicly solicited and competitively bid cooperative contracts.

Ten new, nationally recognized suppliers have made their products available for purchase in OPUS, bringing total available SKUs to more than 8 million. OMNIA Partners members can now instantly purchase products across nearly 200 categories with their free member account.

New suppliers who have made online purchasing available to OMNIA Partners members include: SHI, Graybar, BradyPLUS, Fisher Scientific, Insight Public Sector, School Specialty, Johnson-Lancaster & Associates, Vari, Mediatechnologies and E-Z-GO/Cushman.

This new class of OPUS suppliers spans IT solutions, scientific and laboratory products, foodservice, facility maintenance, education, workplace furnishings, electrical infrastructure, and fleet management.

“Our continued investment in technology is centered on one goal: making it easier for public agencies and nonprofits to access the contracts, suppliers, and resources they need to serve their communities,” said Todd Abner, President and CEO of OMNIA Partners. “People expect purchasing to be fast, intuitive, and seamless in every part of their lives. We’re bringing that same level of simplicity to public procurement by combining an expanding portfolio of trusted agreements with technology that helps our members buy what they need more efficiently, stay compliant, and focus on serving their communities.”

Since launching in April 2024, OMNIA Partners’ member portal has fundamentally changed how government agencies, school systems and nonprofits take advantage of the benefits of cooperative purchasing. What once required days of manual research, supplier outreach, pricing comparison, and compliance verification now takes minutes. Every transaction on OPUS is completed using the same publicly solicited, competitively bid contracts used by every OMNIA Partners member – meeting the compliance requirements of most public sector organizations, dramatically reducing administrative burden. Today, nearly 40,000 public sector procurement professionals are using the platform to make purchases from more than 650 different suppliers in the OMNIA Partners network.

“OPUS has had a huge impact on making sure that we know we’re in compliance. It’s been one of the best decisions that we decided to take as a college in procurement,” said Mandy Hall, Procurement Accountant at Northwest Shoals Community College, highlighting the platform’s impact on day-to-day procurement operations.

The new suppliers that Hall and nearly 40,000 other OPUS users can purchase from directly include:

BradyPLUS – A leading specialized distributor of janitorial, sanitation, foodservice, industrial packaging, and facility maintenance products; BradyPLUS sells supplies OMNIA Partners members need to maintain cleaner, safer, and more efficient facilities. E-Z-GO/Cushman – Delivers globally recognized commercial and utility vehicles built for durability and versatility, offering material handling, personnel transport, and food and beverage solutions with flexible gas and lithium electric power options. E‑Z‑GO/Cushman provides reliable mobility and fleet solutions for campuses, municipalities, parks, and other public sector environments.Fisher Scientific – A premier supplier of laboratory equipment, scientific instruments, chemicals, diagnostics, and research consumables, Fisher Scientific expands online purchasing offerings for public sector laboratory, research, and educational institutions seeking trusted scientific products and solutions.Graybar – A leading distributor of electrical, industrial, automation and connectivity products, Graybar delivers critical infrastructure solutions that help organizations build, maintain, and modernize their facilities and technology networks.Insight Public Sector – A division of Insight Enterprises, a Fortune 500 Solutions Integrator, that helps federal, state, and local government agencies and educational institutions solve complex technology challenges. By combining the right hardware, software, and services, Insight delivers secure, end-to-end IT solutions at scale through its global network of over 6,000 technology partners.Johnson-Lancaster & Associates – A nationwide provider of foodservice equipment, supplies, and commercial kitchen project solutions, Johnson-Lancaster & Associates brings its product portfolio to the portal along with specialized expertise in commercial kitchen design, procurement, and operational support for schools and government organizations.Mediatechnologies – A manufacturer of educational and workplace furniture solutions, including casework, library furnishings, and collaborative learning environments, Mediatechnologies helps public sector buyers create functional, durable spaces tailored to their users’ needs.School Specialty – A trusted provider of educational supplies, classroom resources, learning environments, physical education, sensory and adapted learning materials, School Specialty broadens OMNIA Partners’ e-commerce catalog to give buyers access to comprehensive solutions designed to support student success and enhance educational environments.SHI – A leading IT solutions provider specializing in hardware, software, cloud, cybersecurity, AI, and technology lifecycle management, SHI brings OMNIA Partners members access to comprehensive technology solutions, including software licensing expertise and public sector-focused IT procurement support.Vari – A leading workplace furnishings and office solutions provider known for the original VariDesk®, height-adjustable standing desks, premium office seating, and other flexible workspace solutions. Buyers can quickly create productive, modern work environments with thoughtfully designed products that support employee well-being and collaboration.

In addition to adding new suppliers and products, the company has released a comprehensive suite of new platform capabilities to make purchasing goods and services faster, more intuitive, and easier to manage at scale. 

The latest OPUS release brings a redesigned user experience, and a powerful set of new capabilities built around how public sector buyers actually work. Feature enhancements include an improved search experience, seamless contract access, a centralized supplier W9 library, integrated chat support, shareable product lists among co-workers, and robust admin and approval tools.

“Our members, the people buying goods and services to keep government agencies, schools, universities and nonprofits running efficiently, are being asked to do more with less every single day,” said Josh Raymond, EVP of Marketing at OMNIA Partners. “We built our OPUS member portal to meet that challenge head-on. Adding 10 best-in-class suppliers and delivering new features and functionality requested by our members means the organizations that serve our communities can find what they need and move forward faster while meeting their regulatory requirements.”

About OPUS 

OPUS is OMNIA Partners’ free member portal, a first-of-its-kind e-commerce procurement platform available to all government agencies, school systems, higher education institutions, and nonprofits in the United States. The platform allows members to manage their OMNIA Partners account, search the company’s network of 1,200+ nationally trusted suppliers, and instantly purchase more than 8 million products — all backed by OMNIA Partners’ publicly solicited, competitively bid cooperative contracts that deliver preferred pricing, payment terms, and service levels while meeting the compliance requirements of most public sector organizations. There is no implementation or subscription cost. Learn more at omniapartners.com/solutions/opus.

About OMNIA Partners

OMNIA Partners is the nation’s largest and most experienced cooperative purchasing organization, serving public sector organizations and commercial businesses across the country. With more than $35 billion in purchasing managed each year, 600,000+ member buyers, and 1,200+ competitively awarded contracts, OMNIA Partners delivers unmatched purchasing power and strategic guidance to help organizations efficiently buy what they need. Learn more at omniapartners.com.

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SOURCE OMNIA Partners

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