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ChatGPT is now in Viber

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Rakuten Viber and OpenAI Partner to Bring ChatGPT Directly into Messaging

SAN MATEO, Calif. and LONDON, July 7, 2026 /PRNewswire/ — Rakuten Viber is bringing ChatGPT directly to your fingertips. Through a new global partnership with OpenAI, Viber users can now access ChatGPT-powered tools for free and without leaving the app.

You don’t need to be a tech expert to use these tools in Viber. They are designed to make AI accessible to everyone, even if you have never used an AI assistant before. Whether you need to edit a photo, draft the perfect message, or find inspiration for a new recipe, these new features are just a tap away (usage limits apply).

Features to Help You Every Day

The following functionality, powered by ChatGPT, is now available to Viber users globally on iOS and Android, with desktop support coming soon:

ChatGPT in Viber as a dedicated contact and tab: Get a ChatGPT experience in a dedicated Viber chat. Ask or search anything, get help with a task, or think something through whenever you need to, without opening another app. You do not need a ChatGPT account to get started, but you can create one or log in to connect and get higher limits.Tag ChatGPT in any conversation: Bring ChatGPT into a conversation. Need ideas on where to watch the match? Ask @ChatGPT in a private or group chat to make suggestions. Type “@” and select ChatGPT as the first option in the menu to ask a question. Everyone in the chat can reply to ChatGPT’s response, so the conversation keeps moving. ChatGPT responses are visually distinct from other participants’ messages, so it’s always clear when a message comes from ChatGPT. Only the specific message you send or recent messages that mention ChatGPT are shared with ChatGPT, not any context from the rest of your conversation.Image Remix: Reimagine your photos. Powered by ChatGPT Images, you can now edit and personalize photos directly in your 1:1 and group chats. Change the style, add a twist, or turn a regular photo into something that marks a special occasion. Viber also added a set of ready-made templates to get you started instantly. Select the Remix button and let your imagination run wild.Link Summary: ChatGPT can summarize the key points from a shared article, blog post, or document – just tap the button under a link. This feature is enabled by default in all group chats.Chat Summary: Easily catch up on busy chats. With one tap, you receive a private summary of the conversation – visible only to you – to help you stay on top of important details or agreed actions, whether you are planning a school trip or catching up on work updates.Polish Messages: Not sure how to say something important? Tap the pen icon in any chat, community or channel (excluding comment threads), to rewrite your message for the right tone and clarity before you send it. Rest assured: others will not see that you used the polish tool.Translate Message: Break down language barriers instantly. Whether you are chatting with a local business while on holiday or sending a birthday wish to a colleague in their native language, translation is just a tap on the pen icon away.

To start using these features, update your Viber app to the latest version. To use Image Remix, simply log in to ChatGPT within the app, or create a free account within the app with a quick and easy, one-time process (no paid subscription required). All other tools are ready to use immediately with no registration or sign-up needed.

“We want to make everyday communication easier and more creative,” says Ofir Eyal, CEO at Rakuten Viber. “Partnering with OpenAI means we can bring ChatGPT to our users to add real, day-to-day value – even if they would never have sought it out on their own. Whether you’re drafting the perfect message, remixing an image, or just exploring a new idea, this is now built into the app people already use every day.”

Torben Severson, VP and Head of Global Business Development, OpenAI said: “Messaging is where so much of everyday life happens. With ChatGPT in Viber, people can get helpful, creative support right in the moment, from finding the right words to catching up on busy chats or remixing a photo. We’re excited to partner with Rakuten Viber to bring these tools into an app people already use every day.”

This partnership is part of Rakuten Viber’s ongoing commitment to using AI to simplify your daily life. It also supports the Rakuten Group’s ‘Triple 20’ initiative, which focuses on using AI to improve service efficiency and deliver a better experience for users everywhere.

Notes to Editors

Privacy and security remain at the heart of the Viber experience. Viber’s core features – including one-to-one calls and messages, group messages, private media sharing and linked devices – are protected by end-to-end encryption so conversations between Viber users stay private and can’t be read by Viber. Users also stay in control when they use an AI feature, and their explicit consent to OpenAI’s terms and policies is required before their first use.

“ChatGPT in Viber” chats are handled by OpenAI under the OpenAI Terms and Privacy Policy. If a user connects their ChatGPT account, their ChatGPT in Viber activity will be linked to that account and handled under OpenAI’s standard retention policies. For all other features, only the specific text, image, or request users choose is sent securely to OpenAI for processing – never account data or the rest of a chat. This data is only retained for a limited time period and is not shared or used to train OpenAI’s models.  ChatGPT-powered features are also subject to OpenAI’s Usage Policies, and OpenAI may review content for safety.

ChatGPT in Viber is available to Viber users in most countries where ChatGPT is supported. The experience is not available in a small number of countries where roll-out is not planned initially due to local priorities, or where ChatGPT is not currently available due to local regulations.

About Rakuten Viber
Rakuten Viber is one of the most trusted and downloaded apps in the world. We create meaningful connections, bringing people together safely, so they can enjoy precious moments with their families and friends, manage their business relations, or pursue their passions, in one place – we do it all! As a super app, we give our users services that cover every aspect of their day-to-day needs and make their lives easier.

Rakuten Viber is part of Rakuten Group, Inc., a global technology leader in e-commerce, fintech, digital content, and communications services.

About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits everyone. For more information, please visit openai.com.

Media Contact:
Robert Roessler
Rakuten
robert.roessler@viber.com

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SOURCE Rakuten Viber

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SPECTRUM EXPANDS ITS COMMUNITY INVESTMENT AND OFFERS AMAZON PRIME MEMBERSHIP TO QUALIFYING LOW-INCOME SPECTRUM INTERNET CUSTOMERS

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New and existing customers who currently qualify for Spectrum’s low-income Internet Assist can enjoy all the benefits of Prime, included with their Internet subscription, at no additional cost.Prime is now included for legacy Spectrum customers with the benefit coming soon for qualified legacy Cox customers.

STAMFORD, Conn., Aug. 25, 2026 /PRNewswire/ — Today, Spectrum announced it is bringing Amazon Prime benefits to eligible Spectrum Internet customers. Existing and new customers who currently qualify for Spectrum Internet Assist, affordable internet for low-income customers with speeds up to 50 Mbps, can receive Prime membership included with their Internet subscription – at no extra cost.

Qualified Spectrum Internet customers can now enjoy everything Prime has to offer, including exclusive grocery savings and convenience, delivery benefits that saved members an average of $550 in delivery fees last year, award-winning entertainment through Prime Video, and so much more. Valued at $14.99 per month or $139 per year, qualifying Spectrum Internet customers can sign up for Prime through Spectrum’s simplified onboarding experience to get started and enjoy instant savings.

“Our goal at Spectrum is to give customers more value from the services they already count on every day,” said Adam Ray, Executive Vice President, Chief Commercial Officer for Spectrum. “That value already includes the fastest mobile service at the lowest prices, and our inclusion of programming apps in our video services at no extra charge. And that value now extends to including Prime for low-income customers to help make everyday life a little easier while delivering incredible savings and entertainment – reflecting just a part of our ongoing investment to ensure the communities we serve can thrive.”

Qualified Spectrum Internet customers can now enjoy all of Prime’s savings, convenience, and entertainment. That includes everyday low prices and free delivery on 300 million items across 35 categories, tens of millions of which can be delivered the same or next day in eligible areas, including everyday essential grocery items like pantry staples, breakfast items, canned goods, baby foods, and more. Prime members also get free Same-Day Delivery on perishable grocery orders over $25 in most places, and members in more than 2,300 cities and towns can get fresh groceries, alongside electronics, books, pantry staples, snacks, and everyday household essentials like paper towels and toothpaste, delivered within hours. Plus, members enjoy exclusive deals every day and shopping events like Prime Day, fast, free delivery of prescription medications through Amazon Pharmacy, and exclusive savings on restaurant delivery and fuel.

Prime Video serves as an entertainment destination, offering unlimited streaming of movies and shows, plus access to must-see live sports including NBA, WNBA, NASCAR, and Thursday Night Football. Members also enjoy ad-free listening of 100 million songs and millions of podcast episodes with Amazon Music, cloud gaming with Amazon Luna, unlimited photo storage with Amazon Photos, and Alexa+, Amazon’s next-gen AI assistant that enhances the Prime experience, making it easy to shop, discover new entertainment, and manage photo content through natural conversation. With Amazon Family, members can also share a wide range of these benefits with one adult in their household, plus digital content with up to four children in their household.

More information is available at spectrum.com/AmazonPrime.

About Spectrum  
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

More information can be found at corporate.charter.com

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SOURCE Charter Communications, Inc.

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Land id® Expands Product and AI Leadership with Senior Executive Hires

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Chris Omland joins as Senior Vice President of Product and Jeff Lutzenberger is named Vice President of AI Platform Strategy

BOZEMAN, Mont. and AUSTIN, Texas, Aug. 25, 2026 /PRNewswire/ — Land id today announced the addition of Chris Omland as Senior Vice President of Product and Jeff Lutzenberger as Vice President of AI Platform Strategy. Omland will lead Land id’s product and engineering organization, while Lutzenberger will oversee the application of AI across Land id’s product and platform.

Two senior executive hires signal Land id’s acceleration into AI-powered property intelligence.

The hires come as Land id continues to expand its real estate and property intelligence platform, combining geospatial visualization, proprietary property data, and AI to help customers not just access information about a property, but understand what it means and act on it.

Lutzenberger brings deep experience in machine learning, large language models, and geospatial technology. He holds a PhD in Electrical Engineering and spent nearly a decade at onX, where he helped build the geospatial pipelines and 3D technologies underpinning the company’s growth to more than 10 million users.

“The combination of geospatial information, proprietary data, and AI creates an entirely new way to understand a property and make decisions around it,” Lutzenberger said. “The foundation is already in place at Land id, and I’m excited to build on it, surfacing relevant insights and automating real estate workflows for every person and every property.”

Omland brings more than two decades of experience building and scaling enterprise software products. He held product leadership roles at Bozeman-based RightNow Technologies, acquired by Oracle in 2011, and more recently led Workiva’s platform product team as the company grew from $220 million to more than $800 million in annual revenue.

“Real estate is the world’s largest asset class, yet the information people need to understand a property and make decisions about it is still incredibly fragmented and difficult to interpret,” Omland said. “Land id has the data, technology, and team to bring that information together in a much more intelligent way. That creates an opportunity for Land id to power workflows across every step of the real estate lifecycle. That’s what made this opportunity so compelling to me.”

“Chris and Jeff bring exactly the kind of experience and leadership we need for Land id’s next stage of growth,” said Chris Hamilton, Chief Operating Officer of Land id. “We’ve built a strong foundation in property data and geospatial technology. Chris brings a proven ability to scale product organizations, and Jeff brings deep technical experience at the intersection of data, geospatial technology, and AI. Together, they significantly expand what we are capable of building.”

Omland and Lutzenberger will work closely across product, engineering, data, and AI as Land id develops its next generation of property intelligence capabilities, while remaining focused on the needs of customers across real estate, land management, agriculture, insurance, appraisal, and other property-driven industries.

ABOUT LAND ID
Land id® combines data, intelligence, and outcomes to underpin every property decision for the world’s largest asset class. The company unifies scattered data sources into a single, intuitive visualization and analysis solution for both web and mobile environments, allowing every category of real estate stakeholder to make better decisions in less time. With case studies ranging from expansive Mountain West ranches to remote recreational lodges, Land id is solving knowledge-based challenges beyond the built world. Land id is based in Bozeman, MT and Austin, TX. Learn more about Land id at https://id.land/about

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SOURCE Land id, Inc.

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3CLogic Releases AI Agent Evaluator to Automate QA and Scoring of Voice AI Agents

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New capability scores 100% of AI interactions with plain-language reasoning, enabling accountability and rich insights into Voice AI engagements and performance.

ROCKVILLE, Md., Aug. 25, 2026 /PRNewswire/ — 3CLogic today announced the release of AI Agent Evaluator, a powerful automated quality assurance (QA) and scoring engine built natively into its Voice AI Hub. The new feature scores 100% of Voice AI agent interactions based on configurable metrics including resolution, goal completion, and quality, while providing plain-language reasoning behind each rating without the need for manual transcript review.

As enterprise service desks and contact centers accelerate the deployment of conversational AI, industry focus has heavily centered on the raw power and scalability of Voice AI agents, while largely ignoring how to continuously validate their performance in the field. While many organizations rely on manual auditing or exporting of bot transcripts into standalone QA tools intended for human agents, 3CLogic recognized the need for a solution purpose-built for AI-based interactions.

“Operational leaders are increasingly asking if the voice AI agents they deployed are doing what they were designed to address,” explains Anshuman Rawat, CTO at 3CLogic. “Deploying Voice AI agents is relatively easy, but knowing if they are actually resolving issues or deflecting a live call to the satisfaction of the caller is the real challenge. AI Agent Evaluator replaces the guesswork and black-box metrics with objective, auditable scores at scale.”

Natively integrated into its Voice AI Hub, 3CLogic’s AI Agent Evaluator allows organizations to hold AI agents to the same rigorous standards as live agents while identifying opportunities for continuous improvement. Designed to eliminate the blind spots of legacy QA processes, the solution delivers immediate business value through the following key features:

Comprehensive QA Coverage: eliminates the inherent scaling limitations of manual sampling by automatically scoring every single Voice AI conversation to quickly identify critical performance issues.

Role-specific agent evaluations: enables administrative users to create custom “yardsticks” for each specialized voice AI agent (e.g.: IT support, billing, etc.) to be scored accurately against what constitutes success for each of their unique roles.

Automated task validations: verifies that required system actions (e.g.: submitting a case, updating a ticket, etc.) are in fact executed rather than relying solely on the transcript for confirmation.

Actionable Insights: delivers visual insights into the performance of Voice AI agents over time with real-time dashboards.

The release marks the latest milestone in 3CLogic’s ongoing mission to transform the Voice AI and contact center landscape, following recent innovations, including Outbound AI agents. From global IT managed services providers to major multi-hospital systems modernizing their service operations, the organization continues to deliver significant competitive advantages for leading enterprises. AI Evaluations is now generally available to all Voice AI Hub customers.

For more information, visit 3CLogic.com.

About 3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today’s leading CRM and Customer Service Management platforms. Globally available and leveraged by the world’s leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service. For more information, please visit www.3clogic.com.

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SOURCE 3CLogic

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