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DispatchTrack Continues AI Evolution with DT Agent for Customer Delivery Experience

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AI-powered customer engagement system already sending 5,000+ customer messages per week, saving hours for delivery and customer support teams.

CAMPBELL, Calif., July 8, 2026 /PRNewswire-PRWeb/ — DispatchTrack today announced the launch of DT Agent, a customer engagement AI layer built to improve customer experience, speed up issue resolution, and close the gap between delivery expectations and reality. It furthers DispatchTrack’s mission of bringing efficiency to every delivery by deploying AI where it can have the greatest impact on cost, visibility, and customer experience.

DT Agent is just one piece of the puzzle when it comes to bringing AI-driven efficiency to the supply chain in order to actually make life easier for end customers, customer service teams, dispatchers, and decision makers. We are committed to redefining the last mile with AI.

Currently, DT Agent is sending 5,000+ messages to customers each week in response to delivery questions. The result is that early adopters among DispatchTrack’s customer base have saved significant hours of labor for customer support and dispatching teams—all while streamlining customer delivery experience.

“What delivery customers want above all is a frictionless experience, and DT Agent is built to provide that at scale,” said DispatchTrack CEO and founder Satish Natarajan. “This is more than a simple chatbot—and it’s more than a single feature. DT Agent is just one piece of the puzzle when it comes to bringing AI-driven efficiency to the supply chain in order to actually make life easier for end customers, customer service teams, dispatchers, and decision makers. We are committed to redefining the last mile with AI.”

Where most simple AI chatbots are limited to answering simple questions, DT Agent is architected to intelligently automate the entire customer lifecycle, from scheduling and rescheduling to delivery feedback. DT Agent currently streamlines customer engagement across a number of use cases:

DT Agent for WISMO: The agent can provide instant answers to customer questions—including common inquiries like “where’s my order?” around the clock. Unlike a traditional chatbot, DT Agent is actually able to access order details in real time.DT Agent for scheduling: Customers can conversationally schedule and reschedule their orders, all within the capacity and scheduling parameters defined by the delivery organization.DT Agent for address intelligence: DT agent automatically identifies when an address is missing critical details and proactively tries to get those details from the customer—either via conversation or by sending a link to a site readiness form.DT Agent for feedback: After the delivery or service run is complete, the system automatically initiates satisfaction surveys and captures NPS-style feedback via SMS in a natural, conversational way.

All of this happens with full visibility for dispatchers and customer service staff, so that delivery organizations can easily follow up with customers, get alerts for potential exceptions, and smoothly handle customer questions and issues that have been escalated to a human.

DT Agent is broadly available now to DispatchTrack customers, and is included with the standard two-way messaging capabilities. To request a demo or learn more, visit https://www.dispatchtrack.com/book-a-demo/

About DispatchTrack:

DispatchTrack is the global leader in delivery management software, helping top brands around the globe power successful deliveries 1 million times a day. Since 2010, DispatchTrack’s scalable, AI-powered SaaS platform has revolutionized delivery experiences by making them more connected, intuitive, and intelligent. DispatchTrack is trusted by over 2,500 customers, including industry leaders like Ferguson, Samsung, Mattress Firm, and Ryder. When businesses make promises to their customers, DispatchTrack makes sure they deliver.

You can follow DispatchTrack on LinkedIn. Learn more at DispatchTrack.ai

Keywords: logistics AI, delivery management, customer delivery experience, last mile logistics software, WISMO calls, customer surveys, location intelligence, DispatchTrack

Media Contact

Brian Hoey, DispatchTrack, 1 5165121312, brian@dispatchtrack.com, dispatchtrack.com

View original content:https://www.prweb.com/releases/dispatchtrack-continues-ai-evolution-with-dt-agent-for-customer-delivery-experience-302821134.html

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Microsoft announces quarterly earnings release date

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REDMOND, Wash., July 8, 2026 /PRNewswire/ — Microsoft Corp. will publish fiscal year 2026 fourth-quarter financial results after the close of the market on Wednesday, July 29, 2026, on the Microsoft Investor Relations website at https://www.microsoft.com/en-us/Investor/. A live webcast of the earnings conference call will be made available at 2:30 p.m. Pacific Time.

Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more. 

View original content to download multimedia:https://www.prnewswire.com/news-releases/microsoft-announces-quarterly-earnings-release-date-302821212.html

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NAPCO Announces Executive Leadership Transition

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AMITYVILLE, N.Y., July 8, 2026 /PRNewswire/ — NAPCO Security Technologies, Inc. (“NAPCO” or the “Company”) (NASDAQ: NSSC), one of the leading manufacturers of high-tech electronic security equipment, wireless communication services devices for intrusion and fire alarm systems and the related recurring service revenues as well as a provider of school safety solutions, today announced an executive leadership transition intended to position the Company for its next phase of growth and success. Mr. Richard Soloway, currently Chairman and Chief Executive Officer, will serve as Founder and Executive Chairman, and Mr. Kevin Buchel, currently President and Chief Operating Officer, will serve as Chief Executive Officer and President. The transition will be effective as of July 8, 2026. 

Mr. Soloway founded NAPCO more than 55 years ago and has led a talented and dedicated team to create one of the most successful and well-recognized security technology companies in the U.S. As Executive Chairman, Mr. Soloway will continue to provide leadership by focusing on strategic initiatives and long-term business plans, driving new product innovation, maintaining key security industry relationships, and providing guidance and advice to management members on critical issues affecting the Company. Mr. Soloway will also continue his position as Chairman of Board of Directors of NAPCO. 

“It has been a tremendous privilege to serve as Chief Executive Officer of NAPCO, and I am very proud and gratified by the many achievements and milestones since founding the Company,” Mr. Soloway said, “In my new role as Executive Chairman, I am committed to bringing NAPCO to the next level of success. It is also with great confidence and pleasure that we turn the chief executive position over to Kevin, who has already demonstrated his leadership skills and business acumen since his appointment as NAPCO’s President and Chief Operating Officer two years ago, and I look forward to continuing to collaborate with Kevin in our new roles”

As Chief Executive Officer and President, Mr. Buchel will take on additional management responsibilities in all aspects of NAPCO’s day-to-day operations, including implementation of business strategies, execution of marketing and sales plans, communication with customers, suppliers and investors, and management of financial goals and objectives. Mr. Buchel has held various management positions at NAPCO for more than 25 years, and his intimate knowledge of and extensive experience with the Company makes him well suited to take the helm as Chief Executive Officer of NAPCO.

Mr. Buchel stated “I am very excited and honored for this opportunity to lead the NAPCO team as we embark on the next chapter of NAPCO’s success story. I look forward to executing our strategies, delivering innovative products, and implementing our differentiated business model to drive revenue growth and sustained profitability. I greatly appreciate Dick’s guidance and support over the years, and I am committed to continue working alongside him to lead our Company to the next phase of accomplishments.”

The Board of Directors of NAPCO believes that with the continuing leadership and guidance of Mr. Soloway as the Executive Chairman and Mr. Buchel as the Chief Executive Officer and President, NAPCO is well positioned to pursue and realize its strategic, business and financial objectives, and to create long-term value for its stockholders.

About NAPCO Security Technologies, Inc.

NAPCO Security Technologies, Inc., is one of the leading manufacturers of high-tech electronic security equipment, wireless communication services devices for intrusion and fire alarm systems and the related recurring service revenues as well as a provider of school safety solutions. The Company consists of NAPCO, plus three wholly owned subsidiaries: Alarm Lock, Continental Instruments, and Marks USA. Headquartered in Amityville, New York, its products are installed by tens of thousands of security professionals in commercial, industrial, institutional, residential and government applications. NAPCO products have earned a reputation for innovation, technical excellence and reliability, positioning the Company for growth in the multi-billion-dollar and rapidly expanding electronic security market. For additional information on NAPCO, please visit the Company’s web site at http://www.napcosecurity.com

Safe Harbor Statement

This press release contains forward-looking statements based on current expectations, estimates, forecasts and projections of future performance, as well as management’s judgment, beliefs, current trends and anticipated product performance. These forward-looking statements include, but are not limited to, statements relating to the executive leadership transition and the Company’s ability to increase revenue and profitability. Actual results, performance or achievements could differ materially from those anticipated in such forward-looking statements because of certain factors, including those risk factors set forth in the Company’s filings with the Securities and Exchange Commission, such as our annual report on Form 10-K and quarterly reports on Form 10-Q. Other unknown or unpredictable factors, or underlying assumptions that subsequently proved to be incorrect, could cause actual results to differ materially from those in the forward-looking statements. Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, level of activity, performance or achievements. You should not place undue reliance on these forward-looking statements. All information provided in this press release is as of today’s date, unless otherwise stated, and the Company undertakes no duty to update such information, except as required under applicable law.

Contact: 
Francis J. Okoniewski III
Vice President of Investor Relations 
NAPCO Security Technologies, Inc. 
800-645-9445 x 374 
Mobile: 516-404-3597 
fokoniewski@napcosecurity.com 

View original content:https://www.prnewswire.com/news-releases/napco-announces-executive-leadership-transition-302821019.html

SOURCE NAPCO Security Technologies, Inc.

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Ultra Clean Appoints Michael Keogh as Chief Financial Officer

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HAYWARD, Calif., July 8, 2026 /PRNewswire/ — Ultra Clean Holdings, Inc. (Nasdaq: UCTT) today announced the appointment of Michael Keogh as Chief Financial Officer, effective August 5, 2026. Mr. Keogh succeeds Sheri Savage and will report to Chief Executive Officer James Xiao.

Mr. Keogh brings more than 25 years of global financial and operational leadership experience spanning the semiconductor, advanced manufacturing, automotive, and technology industries. He has built a distinguished track record of leading business transformations, improving financial and operational performance, and partnering with executive teams to scale complex global organizations.

“Mike is a highly accomplished finance executive whose best-in-class experience extends well beyond traditional finance leadership,” said James Xiao, CEO. “His combination of strategic vision, capital markets expertise, and global manufacturing experience makes him an outstanding addition to our leadership team. As we continue executing our UCT 3.0 strategy and positioning the company for long-term growth, Mike’s leadership will help strengthen our execution, support disciplined capital allocation, and create long-term value for our shareholders.”

“I look forward to partnering with James and the leadership team to help drive the UCT 3.0 strategy and position the company for its next phase of growth as demand for advanced manufacturing capacity across the semiconductor equipment ecosystem continues to accelerate,” added Mike Keogh.

Most recently, Mr. Keogh served as Chief Financial Officer of Ford Model e and Integrated Services, where he was instrumental in shaping Ford’s EV strategy, supporting multi-billion-dollar joint ventures, and advancing capital allocation decisions during a period of significant business transformation. Previously, as Chief Financial Officer of Bright Machines, he led the company’s financial turnaround. Earlier in his career, he held senior finance leadership positions at Apple, Stanley Black & Decker, and Intel, supporting global manufacturing, research and development, enterprise strategy, and business expansion.

Mr. Keogh holds a Master of Business Administration from Cornell University and a Bachelor of Arts in Industrial Relations from the University of North Carolina at Chapel Hill.

About Ultra Clean Holdings, Inc.

Ultra Clean Holdings, Inc. is a leading developer and supplier of critical subsystems, components, parts, and ultra-high purity cleaning and analytical services, primarily for the semiconductor industry. Under its Products division, UCT offers its customers an integrated outsourced solution for major subassemblies, improved design-to-delivery cycle times, design for manufacturability, prototyping, and high-precision manufacturing. Under its Services Division, UCT offers its customers tool chamber parts cleaning and coating, as well as micro-contamination analytical services. Ultra Clean is headquartered in Hayward, California. Additional information is available at www.uct.com.

Contact:

Rhonda Bennetto
SVP, Investor Relations
rbennetto@uct.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/ultra-clean-appoints-michael-keogh-as-chief-financial-officer-302821027.html

SOURCE Ultra Clean Holdings, Inc.

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