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HawkSoft and Broker Buddha Announce Two-way Integration Partnership

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Integration that helps agencies streamline submissions, automate workflows, and consolidate eight core processes into a single platform.

CANBY, Ore., July 14, 2026 /PRNewswire/ — Today, HawkSoft and Broker Buddha are announcing a new collaboration that helps independent insurance agencies create massive operating efficiencies while delivering the agency’s brand promise online. Broker Buddha’s new platform, Broker Buddha AI, combines eight distinct agency workflows into one online platform. Broker Buddha AI now integrates with HawkSoft via API and is available in the HawkSoft Marketplace. 

This partnership will benefit agents by allowing them to:

Source updated loss runs and insured exposures on a single platformAccess insured exposure data for market submissionsSend one submission to multiple marketsAutomatically log submission responses in HawkSoftConsolidate eight systems into a single platformCRMData captureLoss run sourcingMarket submissionsSupplementalseSignService managementTask management

The traditional placement process, where each workflow is typically executed in separate systems, is often inefficient and error-prone—until now.

Broker Buddha CEO, Jason Keck, stated, “We’re excited to offer a single HawkSoft-integrated platform that provides solutions for every step of the insurance placement process. Our uniquely designed dashboard helps agents orchestrate and manage their placement workflows and reduce the cognitive load of tracking different activities in different systems.”

“Agents don’t need another tool, they need fewer tools doing more,” says Rushang Shah, Chief Marketing Officer for HawkSoft. “Unifying eight workflows into one platform, Broker Buddha offers the kind of consolidation our agencies have been asking for.”

After more than a decade of delivering technology to independent insurance agents, a clear insight has emerged: the modern insurance agency is not lacking technology, it is overwhelmed by it. For the professionals doing the day-to-day work, this proliferation of tools creates friction, requiring additional training, multiple logins, redundant data entry, and ultimately slowing down client service. This dynamic has made it difficult for even the most promising new technologies, including AI, to achieve widespread adoption within insurance agencies.

Broker Buddha AI is introducing a fundamentally different approach: a single, unified platform deeply integrated with email and agency management systems. Broker Buddha AI enables agents to manage workflows, tasks, client interactions, and operational processes in one place. Beyond consolidation, Broker Buddha AI embeds artificial intelligence directly into the daily workflows agents already rely on, eliminating the need for users to learn, prompt, or manage separate AI tools. By integrating AI seamlessly into existing processes, Broker Buddha AI provides a practical path for insurance agencies to adopt and benefit from AI in day-to-day operations. Broker Buddha AI is available at www.brokerbuddha.com. For more information about the partner integration, visit https://www.hawksoft.com/about/partners/brokerbuddha.

About HawkSoft

Since 1995, HawkSoft is a leader in management systems for independent insurance agencies that want effective workflows and a delightful experience for staff and policyholders. Created by independent agents, HawkSoft continues to evolve as a cutting-edge system that powers thousands of agencies. HawkSoft offers the following promise to insurance agents: your investment in HawkSoft will pay for itself in the first year. Learn more about HawkSoft’s unique father-and-son story at www.hawksoft.com/story.

About Broker Buddha

Broker Buddha is the leading AI-enabled Operating System for P&C insurance agencies looking to drive efficiencies, improve their customer experience and increase their brand loyalty. Founded in 2017, Broker Buddha provides enlightened and connected workflows for every step of the insurance placement process. For more information about Broker Buddha, visit www.brokerbuddha.com.

Media Contacts

Rushang Shah
HawkSoft
866-884-4680
418521@email4pr.com

Jason Keck
Broker Buddha Technologies Inc.
418521@email4pr.com

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SOURCE HawkSoft

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Pet Circle builds fulfilment foundation for continued ecommerce growth with Manhattan WMS

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SYDNEY, Nov. 12, 2026 /PRNewswire/ — Manhattan Associates Inc. (NASDAQ: MANH) has partnered with Australia’s largest online pet retailer, Pet Circle, to modernise its national fulfilment network with Manhattan warehouse management system (WMS). This partnership has created a digital foundation for warehouse automation, improved operational efficiency and faster delivery as the online retailer continues its rapid growth.

As a 100% ecommerce business, Pet Circle had relied on a bespoke WMS for more than 13 years. While the platform had successfully supported the company’s early growth, increasing order volumes and manual warehouse processes were making it more difficult to scale efficiently and support future automation.

Pet Circle selected Manhattan WMS to support its long-term growth strategy and automation roadmap. A key factor in the decision was Manhattan Associates’ local implementation team, whose close collaboration helped configure the solution around Pet Circle’s operational requirements.

The implementation began at Pet Circle’s Sydney fulfilment centre before being rolled out across facilities in Victoria, Queensland and Western Australia, creating consistent warehouse processes across the retailer’s national network. Shortly after the initial go-live, Pet Circle introduced autonomous mobile robots (AMRs), automated packing systems, and conveyor and sortation technology, with Manhattan WMS serving as the platform connecting these technologies across its fulfilment operation.

Andrew Haverfield, Head of Innovation Supply Chain at Pet Circle, said the move to Manhattan WMS was driven by the company’s long-term growth strategy.

“As a fast-growing ecommerce business, we needed a warehouse management platform that could grow with us. Our previous system had served us well for many years, but we’d reached the point where manual processes were making it harder to keep pace with increasing demand and deliver the level of service our customers expect,” Haverfield explained. “Manhattan WMS has given us a modern foundation for our fulfilment network. We’ve been able to standardise processes across our sites, introduce warehouse automation and better manage peak trading periods, while creating a platform that can continue to evolve alongside our business.”

Since implementing Manhattan, Pet Circle has streamlined previously manual warehouse processes, improved operational consistency across its fulfilment network and strengthened its ability to manage peak trading periods. During the last Black Friday sales event, the retailer maintained same-day and next-day delivery services throughout almost the entire peak period – a significant improvement on previous years, when elevated order volumes could impact fulfilment for one to two weeks afterwards.

The solution has also delivered greater visibility across warehouse operations, providing richer operational data and audit trails that enable faster issue resolution, continuous optimisation and more informed decision-making. Pet Circle is now using these insights to further optimise its operations while exploring future automation opportunities across its fulfilment network.

Raghav Sibal, Vice President APAC at Manhattan Associates, said modern fulfilment operations require cloud native technology that can continually evolve alongside the business.

“To support today’s speed of operations, retailers need a flexible platform that can integrate automation, unlock greater operational visibility and continuously adapt as customer expectations evolve,” said Sibal. “Pet Circle’s transformation demonstrates how the right technology foundation can help businesses improve fulfilment performance today while supporting long-term growth and innovation.”

Looking ahead, Pet Circle plans to continue optimising warehouse processes across its national fulfilment network while evaluating further automation opportunities to support future growth.

-ends-

About Manhattan Associates

Manhattan Associates is a global technology leader, providing supply chain and omnichannel commerce solutions with unmatched AI capabilities. We design, build and offer best-in-class, AI-powered, cloud-based solutions that drive resilience and efficiency for businesses. We enable enterprises to uniquely unify front-end sales with back-end supply chain execution. 

Our commitment to innovation, cloud-native platform and API-first architecture create simpler experiences and faster paths to value for our customers. We empower them to preempt and react to emerging trends and global disruptions with technical expertise and operational confidence, transforming challenges into competitive advantage. For more information, please visit www.manh.com.au

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SOURCE Manhattan Associates Inc.

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Xinhua Silk Road: Transformation helps “north China capital of daily porcelains” seek bigger global presence

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BEIJING, Nov. 12, 2026 /PRNewswire/ — When the 2026 China (Beijing) International Exquisite Ceramics Expo kicked off on November 5, 20 ceramic producers from Huairen City of Shanxi Province, north China showcased not only delicate exhibits, but also the prowess of their porcelain artisans.

The exhibition offered visitors a chance to get a glimpse of Huairen’s porcelain industry whose transformation driven by technology innovation and development philosophy change has borne delightful fruits.

In September, Huairen municipal government was included in the list of founders for establishing demonstration zones for national geographical indication protection in China and was the only one selected in Shanxi Province.

Currently, the city is capable of producing over 20 series of ceramic products such as daily porcelains, hotel porcelains, packaging porcelains and porcelain artworks, and boasts an annual full-industrial chain output value of 6.3 billion yuan.

In Huairen Economic and Technological Development Zone, 31 local enterprises engaged in ceramic raw materials production, R&D, manufacturing, testing, logistics and marketing have leveraged digital technologies to transform production.

The old production model, which relied on veteran craftsmen judging firing temperature by sight and preparing glaze based on experience, has gradually been replaced by standardized and intelligent processes.

In the workshop of a local ceramic producer, robotic arms apply glaze with high precision, and intelligent kilns independently maintain constant temperatures, cutting the production cycle by nearly 30 percent.

At present, 42 production lines in Huairen have completed intelligent upgrading, helping raise qualified product rates of local producers to 85 percent while dropping unit energy consumption by 18 percent.

While intelligent manufacturing and green development are driving cost-effective production, Huairen ceramic businesses now focus more on design and building emotional and cultural bonds with consumers.

Just like the fine exhibits they brought to the Beijing expo from November 5 to 8, ceramic products of 1,000-plus types from Huairen, including elegant tableware for hotels and co-branded products printed with Disney characters, are on display in a spacious exhibition hall in Yiwu International Trade City.

Beside the hall, a 1,000-square-meter ceramics warehouse for cross-border trade is providing global merchants with access to one-stop product selection and order-placing, bringing Huairen ceramics to daily life of global consumers.

Original link: https://en.imsilkroad.com/p/352962.html

SOURCE Xinhua Silk Road

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Oceanpayment to Showcase OP Link for Cross-Border QR Payments at SFF 2026

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Oceanpayment will showcase OP Link at the Singapore FinTech Festival (SFF) 2026, taking place November 18–20 at Singapore EXPO.

HONG KONG, Nov. 12, 2026 /PRNewswire/ — Digital wallets and QR code payments are part of everyday life worldwide. From shopping and dining to getting around, consumers rely on familiar local wallets, which may not always be accepted abroad.

Using local wallets abroad involves more than adding a payment method. Payment networks, banking systems, and clearing arrangements vary by market. Cross-border QR payments require network connections, transaction data exchange, currency conversion, clearing, and settlement.

Greater interoperability between payment networks is playing an increasingly important role in extending local payment methods across borders.

A traveler may scan a merchant’s QR code with a familiar local wallet; the merchant accepts payment through its existing QR network. Providers across markets must coordinate transaction processing and settlement.

For wallet operators, banks, and payment service providers, cross-border connectivity can extend service reach, reduce duplicate integrations, and support more consumer payment scenarios.

To address this need, Oceanpayment offers OP Link, a cross-border payment connectivity service designed to connect local wallets with payment acceptance networks across markets. OP Link provides wallet operators, banks, payment service providers, and acquiring partners with QR payment connectivity, transaction routing, and support for clearing and settlement coordination. Its capabilities include network access, currency conversion, transaction status synchronization, and cross-network reconciliation, helping simplify coordination between payment systems and extend local payment services to more cross-border consumer scenarios.

As payment networks evolve, SFF 2026 will bring together finance and technology leaders to explore five forces reshaping global finance: geoeconomics, technology, capital, talent, and policy.

At SFF 2026, Oceanpayment will highlight OP Link’s cross-border wallet connectivity and QR payment network integration capabilities. It will also present its integrated payment solutions, including Global Acquiring, Global Issuing, OPCCOUNT (Global Accounts), and OPNexus (Payment Suite & Services).

Oceanpayment has integrated more than 500 payment methods, with services available in over 230 countries and regions. It supports more than 140 transaction currencies and over 10 settlement currencies, serving more than 200,000 businesses worldwide.

Global payment connectivity is reflected in every transaction, from consumers using local wallets abroad to payment networks working across markets. Oceanpayment will continue collaborating with financial institutions and payment network partners to connect local payment capabilities with cross-border consumer needs and support global commerce.

For more information, visit www.oceanpayment.com.

View original content:https://www.prnewswire.com/apac/news-releases/oceanpayment-to-showcase-op-link-for-cross-border-qr-payments-at-sff-2026-302935751.html

SOURCE Oceanpayment

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