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Ecotrak Launches AI-Powered Facility Management Suite with Claude Connector and ChatGPT Integration

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Smarter AI Tools. Smoother Operations.

IRVINE, Calif., July 20, 2026 /PRNewswire/ — Ecotrak, a leading provider of AI-powered facility and asset management software, today announced the launch of its expanded AI capabilities suite, including the industry’s first Claude Connector integration and a ChatGPT-powered AI Troubleshooting experience. The new features bring intelligent, conversational AI directly into the workflows facility teams already use every day. 

When it comes to facilities management, staying ahead is everything. Ecotrak AI helps teams predict issues, automate repetitive work, and make better decisions by putting intelligent insights directly into daily workflows, without adding another tool to the stack.

AI should work where your team already works. Ecotrak AI is embedded directly into existing workflows, helping facility teams find answers, automate tasks, and make better decisions without ever leaving the platform. Whether accessing AI insights on a work order, invoice, proposal, or service request, the intelligence is right where teams need it. From predictive maintenance and intelligent troubleshooting to proposal benchmarking and image recognition, Ecotrak AI transforms everyday operational data into actionable insights, surfacing repair history, spending patterns, asset performance, and vendor benchmarks automatically so nothing slips through the cracks.

The best maintenance issues are the ones that never happen. Ecotrak AI identifies risks early, forecasts costs, and surfaces opportunities to save time and money so teams can stay ahead instead of playing catch-up. Predictive Intelligence analyzes maintenance history and asset data to flag likely failures before they become emergencies.

Claude Connector: Get Answers and Take Action Instantly

Ecotrak now connects with Claude, Anthropic’s AI assistant. The Claude Connector brings Ecotrak’s operational data, work orders, assets, locations and service providers, directly into a conversational AI interface. Facility teams can search assets, look up work order history, find the right service provider for a specific problem, or create a new service request entirely through natural language, with no navigating menus or manual data entry required.

The connector also surfaces troubleshooting steps before a work order is even submitted, helping teams resolve issues faster and reduce unnecessary service calls. Whether a technician needs to pull up an asset’s repair history, a manager wants to check open work orders across locations, or an operator needs to dispatch the right vendor for a job, Claude delivers the right information and automates the workflow seamlessly.

WO Summaries: Faster Work Order Review

Ecotrak’s AI-powered Work Order Summaries automatically generate clear, narrative summaries of work order details—giving facility managers an at-a-glance understanding of any job without reading through raw data. By surfacing the most relevant information in plain language, WO Summaries dramatically reduce review time and help teams make faster decisions on approvals, dispatches, and follow-ups.

Predictive Intelligence and AI Insights: Stay Ahead of Costly Problems

Ecotrak analyzes maintenance history, spending patterns, and asset performance to identify risks before they become emergencies. Teams can forecast repair costs, anticipate downtime, and make proactive decisions that keep operations moving. AI Insights are embedded throughout the platform on work orders, invoices, proposals, and service requests, so smarter decisions happen in the moment, not after the fact.

AI Troubleshooting: Solve Problems Faster

Ecotrak’s AI Troubleshooting feature, now powered by ChatGPT, gives technicians and facility teams instant access to intelligent diagnosis support. By combining equipment history with AI-powered recommendations, Ecotrak helps identify issues quickly and reduce repeat service calls. From experienced technicians to new hires, everyone gets the support they need to resolve problems with confidence before a work order is even created. 

Image Recognition and Proposal Intelligence: Turn Data Into Action

Ecotrak AI automates workflows by extracting information from invoices, proposals, and equipment labels while surfacing cost intelligence and vendor recommendations that help teams make smarter decisions every day. Proposal and Cost Intelligence benchmarks vendor pricing, flags overpayments, and recommends whether to approve or reject proposals.

Service Provider Recommendations: Connect with the Right Vendor

Ecotrak’s AI-powered Service Provider Recommendations use machine learning to rank vendors by repair history, skill set, and proximity to the job site. Instead of manually searching for a contractor, facility teams receive instant, data-driven suggestions that match the right provider to each specific problem—reducing time-to-dispatch and improving first-time fix rates.

Energy Management AI: Intelligent Monitoring and Anomaly Detection

Ecotrak’s Energy Management AI brings intelligent monitoring and anomaly detection to energy consumption across facilities. By continuously analyzing usage patterns and flagging irregularities in real time, the system helps facility teams identify inefficiencies, reduce utility costs, and proactively address equipment consuming more power than expected—turning energy data into a strategic advantage.

“We’ve always believed that the people who keep facilities running deserve the best tools available. With this launch, we’re taking a big step forward, automating the busywork, surfacing the data that matters, and giving teams the tools to fix problems before they start,” Matt Singer, CEO, Ecotrak.

The Ecotrak AI Suite is available to all Ecotrak customers with a complimentary 90-day trial. Following the trial period, select features will be available as an optional add-on to a standard Ecotrak subscription.

About Ecotrak

Ecotrak is more than a facility management platform — it’s your partner in the trenches. Built for businesses that can’t afford downtime, Ecotrak delivers real solutions, real insights, and real support to help facility teams run smoother, spend smarter, and plan for the long haul. With an intuitive, easy-to-use platform, Ecotrak simplifies asset management, work orders, and service provider coordination so facility teams can stop putting out fires and start making bigger-picture decisions. Now powered by AI, Ecotrak connects teams with intelligent insights, predictive intelligence, and automated workflows, helping them prevent breakdowns, maximize budgets, and optimize operations at every level. At Ecotrak, we truly care about making life easier for the people who keep facilities running. Through our AI-powered SaaS platform, we’re changing the way repair and maintenance is done with automated equipment tracking, proactive insights, streamlined warranty execution, and the most advanced AI tools in the industry. We believe in building strong relationships and getting things done right with our customers, facility leaders, service providers, and everyone dedicated to keeping operations smooth and steady. Smarter AI Tools. Smoother Operations. For more information, visit ecotrak.com.

Ecotrak Media Contact
Shawna Moore
Director of Marketing
shawna@ecotrak.com
(310) 365-7634

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SOURCE Ecotrak Facility Management Software

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Corgi Insurance Announces Artist Residency to Support Local Creatives at Corgi Cafe

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SAN FRANCISCO, July 20, 2026 /PRNewswire/ — Corgi Insurance has announced the launch of its Artist Residency Program, a new initiative designed to support artists, illustrators, writers, photographers, filmmakers, and creators working at the intersection of technology and culture.

The residency will be based at Corgi Cafe, the company’s 24/7 community space in San Francisco built for founders, engineers, investors, and operators. Since opening, the cafe has become a home for hackathons, demo days, founder dinners, product launches, and late-night building sessions. With the residency, Corgi is expanding that community to include the creatives documenting, interpreting, and shaping this moment in technology.

Residents will receive workspace at the cafe’s central warehouse in San Francisco, featuring 30-foot ceilings, creative tools and materials, access to Corgi’s network of founders and builders, and opportunities to showcase their work through exhibitions, talks, installations, publications, and community events. The program gives artists proximity to the people and ideas driving technological change while bringing creative perspectives and storytelling into the startup ecosystem.

The launch reflects Corgi’s belief that the next generation of iconic technology companies will be built not only by engineers and operators, but also by writers, designers, filmmakers, and artists capable of translating complex ideas into culture.

“I fell in love with art and culture while working in crypto and digital art. Seeing creators flourish around community and new technology shaped me deeply, and that vision now lives on through Corgi Cafe,” said Trevor Owens, Head of Cafe at Corgi. “Some of the most important movements in digital art emerged not from institutions, but from people gathering in shared spaces, experimenting together, and supporting one another’s work. We want to bring that same ethos to Corgi Cafe. San Francisco has an incredible community of local artists, and the Artist Residency is our way of investing in the people documenting, interpreting, and shaping this moment in technology and culture.”

The Artist Residency is an effort to make Corgi Cafe a place not only where companies are built, but where culture around technology is created. Applications for the inaugural Corgi Artist Residency are now open. Local artists interested in joining San Francisco’s builder community and creating work alongside founders, engineers, and operators can apply today. The residency will launch in San Francisco before expanding to additional Corgi Cafe locations across the country. Apply here: corgicafe.com/residency

About Corgi

Corgi Insurance is the first AI-native insurance company. Backed by decades of insurance expertise, Corgi has raised $374 million since its founding, most recently at a $2.6B valuation.

Media Contact: Erika Lee, erika@corgi.com 

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Infobip research reveals APAC businesses scaling AI-powered defenses to counter surge in automated fraud

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Fraudsters are leveraging AI to automate and personalize attacks, but enterprises are fighting back

KUALA LUMPUR, Malaysia, July 21, 2026 /PRNewswire/ — New research from global AI-first cloud communications platform Infobip reveals a growing surge in AI-powered fraud and enterprise defenses. Analyzing billions of interactions globally, Infobip’s 2026 Fraud & Security Report highlights a year of dramatic contrasts. There have been record volumes of blocked fraudulent traffic alongside the rapid scaling of intelligent, AI-powered defenses.

The report reveals that while fraudsters are using AI to scale and personalize harmful messaging, leading to a 77% increase in detected threats, businesses are responding in kind. Adoption of AI-powered fraud detection grew by 71% year-on-year, while pattern-based detection increased by 105%, underscoring a shift toward adaptive security.

Matija Ražem, Chief Commercial Telecom Officer at Infobip, said: “Fraudsters are using AI to automate and scale campaigns faster than ever, but AI-powered protection is evolving just as fast. The significant growth in AI-driven detection proves that leading organizations are no longer treating security as an afterthought, they are building it directly into their communication infrastructure.”

The report also highlights distinct fraud trends emerging across the Asia Pacific region.

Across APAC, enterprises are navigating an increasingly complex fraud environment as digital engagement and mobile-first banking continue to accelerate. At the network level, APAC is among the most technologically advanced regions based on Infobip data. Operator firewalls are highly automated, while mature AI-powered detection models can identify and block most threats without human intervention.

At the enterprise level, however, OTP-based fraud remains a significant challenge in several key markets. Certain territories continue to record elevated suspicious authentication rates, indicating structural fraud patterns rather than isolated campaigns.

Regulatory scrutiny is also intensifying across the region. In countries such as the Philippines, Malaysia, Singapore, and India, regulators have introduced stronger authentication requirements, reflecting a broader regional shift toward treating SMS OTP vulnerabilities as both a security and compliance priority.

This growing focus on fraud prevention is driving stronger enterprise action across APAC. For example, PLDT Enterprise strengthened security across Smart’s network after deploying Infobip’s SMS and Voice Firewall. The deployment helped reduce spam, smishing, and fraudulent SMS traffic, blocking more than 1.3 billion spam and fraud attempts while improving SMS delivery and overall network security.

“In APAC’s rapidly growing digital economy, trust is emerging as a key competitive advantage, and businesses need to make Network APIs a core part of their fraud prevention and authentication strategy. Companies should consider leveraging Network APIs’ capabilities such as Number Verify, SIM Swap detection, KYC Match, and Device Location Verification to better stay ahead of evolving threats while delivering seamless customer experiences. By taking this a step further and orchestrating these capabilities through a CPaaS platform, businesses can create a centralized, resilient security framework that helps reduce fraud without disrupting the user experience,” commented Goran Valjak, Director of Telecom Growth and Strategy Asia at Infobip.

Download the full Fraud & Security Trends 2026 report to find out more insights: https://bit.ly/3R2W9pl.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents connected to 10k+ connections of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and CTO Izabel Jelenić.

Recent award wins include:

Infobip ranked #16 in Fortune’s Europe’s Most Innovative Companies 2026 (June 2026), up from its inaugural #68 ranking in 2025.Infobip named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) for the fourth consecutive year. Positioned furthest for Completeness of Vision for the second time (May 2026)Infobip named the number one Established Leader in the Juniper Research RCS for Business 2026 Leaderboard (Feb 2026) Infobip recognized as a growth and innovation leader in Frost Radar™: Communications Platform as a Service (CPaaS) by Frost & Sullivan (Oct 2025)Infobip ranked as the number one Established Leader in the Juniper Research Mobile Messaging Fraud Prevention Market report (Sept 2025)Infobip ranked as a Leader in the Omdia CPaaS Universe Report for the third time (April 2025)Infobip ranked an Established Leader in the Juniper Research Conversational AI Leaderboard (Feb 2025)Infobip named a CPaaS Leader for the third time in the IDC MarketScape (Feb 2025)Infobip named one of the top CPaaS providers in Metrigy’s CPaaS MetriRank Report (Dec 2024) Infobip recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research (Oct 2024)

 

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Brown Health Medical Group-MA Data Breach Alert: Edelson Lechtzin LLP Investigates Class Action Claims

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National data breach law firm offering free case evaluations to individuals whose Social Security numbers, financial account information, government-issued IDs, and health records may have been exposed in the Brown Health Medical Group-MA data breach.

NEWTOWN, Pa., July 20, 2026 /PRNewswire/ — Edelson Lechtzin LLP, a national class action law firm, is investigating data privacy claims arising from the Brown Health Medical Group-MA data breach, a cybersecurity incident that exposed the sensitive personal, financial, and health information of hundreds of thousands of patients. Lifespan Physician Group of Massachusetts, Inc., which does business as Brown Health Medical Group-MA, reported the breach to the Vermont Attorney General’s Office on July 16, 2026.

What Happened

According to a report filed with the Vermont Attorney General’s Office on July 16, 2026, Lifespan Physician Group of Massachusetts, Inc., doing business as Brown Health Medical Group-MA, experienced a data breach that may have exposed sensitive personal, financial, and health information entrusted to it by its patients. The incident affected at least 290,357 residents of Massachusetts and 86 residents of Vermont. Brown Health Medical Group-MA has not publicly disclosed the total number of individuals affected across all states.

Information Exposed

The Brown Health Medical Group-MA data breach may have compromised a broad range of sensitive personal, financial, and health information. According to the notice filed with the Vermont Attorney General, the exposed data may include Social Security numbers, financial account codes, credit and debit account information, government-issued identification numbers, driver’s license numbers, and health and medical records.

Who May Be Impacted

Individuals who are notified that their information was involved in the Brown Health Medical Group-MA data breach — including patients of Brown Health Medical Group-MA and its affiliated physician practices — may face an increased risk of identity theft, financial fraud, and medical identity theft.

Your Legal Options

Edelson Lechtzin LLP is investigating a potential class action to pursue legal remedies on behalf of individuals whose sensitive personal, financial, and health information may have been compromised in the Brown Health Medical Group-MA data breach. Through such an action, affected individuals may be able to recover compensation for loss of privacy, time spent responding to the breach, out-of-pocket costs, and other harms. The firm will evaluate your rights and potential claims at no cost.

Contact Us for a Free Case Evaluation

Speak confidentially with a data privacy attorney today: Marc Edelson, Esq., Edelson Lechtzin LLP, 411 S. State Street, Suite N-300, Newtown, PA 18940; Phone: 844-696-7492 ext. 2; Email: medelson@edelson-law.com; Web: www.edelson-law.com. Or click HERE to request a free consultation.

Recommended Protective Steps

Review your account statements, credit reports, and any explanation-of-benefits statements from your health insurer regularly, and remain vigilant for suspicious activity. If Brown Health Medical Group-MA offered you complimentary credit monitoring or identity protection services, consider enrolling before any deadline stated in your notice. Confirm whether your information was involved in the incident and preserve any letters or emails you received about the breach. Consider placing fraud alerts or a security freeze on your credit, and consider requesting an IRS Identity Protection PIN to guard against tax-related fraud.

About Edelson Lechtzin LLP

Edelson Lechtzin LLP is a national class action law firm with offices in Pennsylvania and California. In addition to data breach litigation, the firm handles class and collective actions involving securities and investment fraud, federal antitrust violations, ERISA employee benefit plans, wage theft, and consumer fraud

Media and Partnership Inquiries: Use the contact information above to connect with our team regarding interviews, co-counsel opportunities, and referral partnerships.

Legal Notice: This press release may be considered Attorney Advertising in some jurisdictions.

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SOURCE Edelson Lechtzin LLP

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