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Spotnana Unveils Multi-Agent AI Architecture and AI Capabilities for Travel Agents

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Additional AI tools for travelers and travel managers to be released later this year

NEW YORK, July 20, 2026 /PRNewswire/ — Spotnana, a leading provider of modern travel infrastructure, today announced it has added a multi-agent AI architecture to its travel platform and released new AI capabilities for travel agents. Additional AI tools for travelers, travel managers, and travel agents built on the new AI architecture are expected to be available later this year.

Spotnana has built a multi-agent AI architecture that uses specialized AI agents to perform discrete tasks. Each AI agent is mapped to specific Spotnana APIs that execute deterministic workflows, resulting in a high degree of accurate, autonomous action.

The new AI architecture is open by design, allowing customers and partners to develop their own AI agents and integrate Spotnana’s AI capabilities with other systems.

“For years we have worked to automate every servicing workflow across every source of content, so travelers could do more without asking an agent for help,” said Ashish Chaudhary, Executive Vice President of Engineering at Spotnana. “Our AI architecture builds on that foundation and extends it even further, opening the door to a new generation of traveler experiences.”

The first set of AI capabilities Spotnana has delivered in production are focused on travel agents. In the past, servicing has required deep knowledge of complex workflows that are often highly repetitive and time consuming. To address this challenge, Spotnana has developed the following capabilities:

AI agent for servicing tasks – Automates high-volume, routine servicing tasks including handling cancelled segments that result from airline schedule changes, validating unticketed airline segments, issuing residual MCOs (miscellaneous charges orders), and automating refunds.AI agent for external bookings – Automatically brings externally booked trips into the Spotnana platform.AI co-pilot for travel agents – Helps agents resolve traveler requests more efficiently through intelligent assistance, including AI-suggested agent responses and AI-generated conversation summaries.AI-driven insights for servicing reports – Provides detailed analytics on completed servicing tasks, including the volume of tasks completed by the AI servicing agent, along with AI-generated insights on trends and suggested actions.

“Spotnana’s modern travel infrastructure creates the foundation for a new generation of AI powered travel experiences,” said Sarah Kuberry Martino, Chief Product Officer at Direct Travel. “Direct Travel is leveraging these capabilities to automate routine servicing while enabling our travel advisors to focus on the complex situations, strategic guidance, and personalized service that create the greatest value for our global customers.”

Over the coming months, Spotnana will continue introducing new AI features for travelers, travel managers, and travel agents, all built on the same extensible AI platform.

Learn more about today’s announcement on the Spotnana blog:

Introducing Spotnana’s AI architectureUnlocking the power of AI for travel agents

About Spotnana
Spotnana is modernizing the infrastructure of the travel industry. It’s our vision to power the perfect trip for travelers everywhere. Our open Travel-as-a-Service platform improves corporate and leisure traveler experiences, helps TMCs increase revenue and efficiency, enables travel providers to deliver personalized offers, and empowers any company to sell travel to their customers. To learn more, visit spotnana.com.

Media contact
press@spotnana.com

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WorldVue Expands Atlas into a Comprehensive Property Technology Management Platform

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New capabilities and planned modules will give hotel owners and operators greater visibility across properties, technology assets, vendors, costs and lifecycle management

HOUSTON, Oct. 1, 2026 /PRNewswire/ — WorldVue, a trusted provider of video, advanced connectivity and professional services to properties and enterprises across the world and a partner of the International Luxury Hotel Association (ILHA), today announced the next evolution of Atlas, its operational intelligence layer operating system designed to give hotel owners and operators greater visibility, control and intelligence across their technology environments.

Originally introduced as an operational intelligence layer for WorldVue customers, Atlas is expanding beyond service visibility and support to address a larger challenge facing hotel owners and operators: technology information is often fragmented across vendors, properties, brands, spreadsheets, emails and individual systems.

Atlas is being developed to support portfolios across multiple properties and brands, including properties that may use technology services from providers other than WorldVue. This centralized technology record can also help preserve critical information when a property changes ownership or management.

“Atlas is evolving from a customer platform into a broader technology management platform,” said Mark Schaps, Executive Vice President and Chief Information Officer at WorldVue. “Our goal is to give owners and operators one place to understand what they have, where it is, what needs attention and what’s coming next.”

From Technology Visibility to Technology Lifecycle Management

Atlas currently provides portfolio and property-level visibility, network monitoring, deployment tracking, opportunities and support case management. The platform is now being expanded toward broader technology lifecycle management.

Additional Atlas capabilities in development include modules for:

Capital Budgeting — Greater visibility into technology investments, planned projects and portfolio-level capital requirements.Contract Management — Centralized visibility into technology-related agreements and contracts.License and Subscription Management — Tracking of licenses, subscriptions, renewals and associated technology services.End-of-Life Management — Identification of equipment approaching end of life, with reporting and optional alerts to help properties plan replacement and capital needs.Compliance Management — Portfolio-level visibility into technology-related compliance requirements and documentation.Portfolio Technology Management — A broader view of technology assets and services across properties, regardless of vendor.

These capabilities will be introduced through additional Atlas feature tiers, with expanded capabilities planned for future availability.

Improved Service and Field Visibility

Atlas is also expanding visibility for property teams during field service activity. Authorized users will be able to view technician status, estimated arrival times, reported issues and work progress.

“Property teams want to know more than whether someone has been dispatched,” said Niame Ba, Vice President of Operations at WorldVue. “They want visibility into when the technician is arriving, whether work has started and when the issue is resolved. Atlas puts that information where the property team can see it.”

AI-Assisted Support

WorldVue is also introducing MIA, an AI-powered phone agent designed to gather information from customers when they call for support and initiate a service case.

MIA is intended to assist, not replace WorldVue’s support teams by collecting information at the beginning of the interaction so cases can be routed with the necessary details.

“MIA is about AI assistance, not AI replacement,” said Schaps. “The goal is to reduce friction in the initial support interaction and allow our teams to focus on resolving the issue.”

Additional Services Coming to Atlas

WorldVue is also developing additional services within Atlas, including invoicing, enabling customers to view and pay invoices through Atlas.

The expanding Atlas platform reflects WorldVue’s goal of bringing property technology information, service management and operational intelligence into a single environment.

“Hotels already have enough systems to manage,” added Schaps. “The opportunity with Atlas is to bring more of the information they need into one place.”

Atlas is currently available to WorldVue customers, with additional capabilities and feature tiers planned for future release.

WorldVue is a sponsor of INSPIRE 2026, the International Luxury Hotel Association’s flagship North American luxury hospitality conference, taking place December 15–17, 2026 at JW Marriott Bonnet Creek Resort & Spa in Orlando, Florida. WorldVue’s Robert Grosz will deliver a keynote at the event. Learn more at ilha.org/inspire.

Learn more about Atlas at www.worldvue.com/atlas.

ABOUT WORLDVUE

WorldVue® is a trusted provider of video, advanced connectivity and professional services to properties and enterprises across the world. With a dedication to customer service, WorldVue is leading the way in delivering innovative technology solutions that enhance the resident, guest, and staff experience. From managed services to digital transformation, WorldVue is a single point of contact for all property technology needs.

Founded in 1975, WorldVue is a privately held company headquartered in the United States with offices globally. The company serves over 8,000 properties and over 1,000,000 rooms.

ABOUT THE INTERNATIONAL LUXURY HOTEL ASSOCIATION

Founded in 2017, the International Luxury Hotel Association (ILHA) is the definitive gateway for luxury hospitality professionals, connecting hotel owners, operators, developers and investors through research, insight and candid industry dialogue. ILHA has produced more than 16 conferences and summits across the United States and Europe, anchored by its flagship INSPIRE Summits in North America and Europe. Its digital community has grown to over a million professionals, and its digital marketing platform, Luxury Hotel Network, connects sponsor and brand partners directly with its luxury hospitality audience. For more information, visit ilha.org.

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SerpApi Achieves ISO/IEC 27701:2019 Certification

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AUSTIN, Texas, Oct. 1, 2026 /PRNewswire/ — SerpApi, the world’s leading platform for structured search data APIs has earned International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC)’s ISO/IEC 27701:2019 certification. ISO/IEC 27701 is an internationally recognized standard that sets requirements for establishing, implementing, maintaining and improving a Privacy Information Management System (PIMS). The certification builds on SerpApi’s recent security and compliance milestones, including the successful completion of its SOC 2® Type 2 examination, issuance of its SOC 3® report, and achievement of ISO/IEC 27001:2022 certification. 

According to ISO, “Personal data is one of the most valuable and sensitive assets organisations handle today. With growing expectations from individuals, regulators, and business partners, it’s not enough to say you care about privacy—you need to prove it.” By participating in the rigorous audit, SerpApi proves its commitment to managing risks around personally identifiable information (PII), and continually improving its privacy practices.

“Security and privacy are non-negotiable baselines for every customer we serve, from independent developers to the world’s largest enterprises,” said Alaa Abdulridha, cybersecurity expert and engineering director at SerpApi. “Protecting data at this scale requires absolute vigilance, which is why SerpApi aggressively pursues the highest global standards in data protection, ensuring our infrastructure remains trusted by the organizations that move the global economy.”

SerpApi will continue investing in the people, processes, and technology required to meet evolving global privacy and security expectations. ISO/IEC 27701:2019 certification represents the latest milestone in that ongoing commitment to customer trust and responsible data stewardship. To learn more, visit www.serpapi.com/enterprise

About SerpApi 
SerpApi is the world’s leading provider of search data, pioneering APIs that turn search engine results into structured, developer-ready information. Founded in 2017, the company enables developers, researchers, Fortune 500 companies, and organizations around the world to integrate live search insights from sources like Google, Bing, and YouTube into applications, analytics, and research workflows. With more than 100 specialized APIs, SerpApi supports use cases ranging from AI development and machine learning to SEO monitoring, cybersecurity intelligence, and e-commerce analysis, helping teams build reliable, data-driven products at scale.

Media contact: press@serpapi.com

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Vatn Systems Wins Defense Innovation Unit’s Mine Countermeasure Modernization Prize Challenge

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As DIU searches for modular, communications-resilient technology to conduct unmanned naval mine countermeasures, Vatn Systems’ SIGURD system evaluated under operational conditions.

BRISTOL, R.I., Oct. 1, 2026 /PRNewswire/ — Vatn Systems, a leading defense technology company building autonomous underwater vehicles for the U.S. military, allied nations, and commercial customers, today announced it is a winner of the Department of War Innovation Unit’s (DIU) Mine Counter Measure Modernization Prize Challenge. Vatn’s SIGURD system, built on the company’s Skelmir S6 platform, successfully competed in the Near Surface and Volume Mine Engage Test and Evaluation segment, earning recognition as one of the top-performing solutions.

“Mine countermeasures has long been an underfunded and technically demanding mission in naval warfare, and DIU built this challenge to see which systems could perform under real mission conditions,” said Nelson Mills, co-founder and CEO of Vatn Systems.  “During DIU’s evaluation, SIGURD autonomously detected, reacquired and neutralized mine threats the way operators would encounter them in the field. As the need for this capability grows more urgent, this win helps us accelerate our mission of delivering undersea superiority at scale.”

DIU opened the MCM Modernization Prize Challenge in May 2026, seeking modular, communication-resilient, and rapidly fieldable capabilities to reacquire and neutralize underwater mine threats. Vatn’s SIGURD system, which pairs autonomous detection and terminal engagement, executed the required missions and was selected by DIU to receive a challenge prize based on its performance.

Vatn launched SIGURD in July 2026, built in a matter of weeks by configuring the company’s Skelmir S6 platform into a dedicated mine countermeasures system. It is designed, tested, and verified by a team of former Navy Explosive Ordnance Disposal technicians. Vatn’s win in DIU’s challenge points to growing government interest in affordable, rapidly fieldable mine countermeasures capability that keeps warfighters at safe standoff.

About Vatn Systems 
Vatn Systems is a leading defense technology company building autonomous underwater vehicles that can be deployed at scale for the U.S. military, allied nations, and commercial customers. Founded in 2023 by a team of maritime experts and military leaders, Vatn Systems is on a mission to be the next underwater defense prime in a world where autonomous systems dominate naval battlefields. For more information, visit www.vatn.com and follow the company on LinkedIn.

Media Contact: 
McKenzie@ArvoAdvisory.com

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SOURCE Vatn Systems

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