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Majority of Marketers Are Already Optimizing for AI-Generated Search Answers as Google Query Volume Hits an All-Time High, SEO Essex Analysis Finds

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An SEO Essex analysis of public data finds that with generative AI transforming search behavior and Google queries at an all-time high, 73% of marketers now prioritize content for AI-generated answers (Interactive Advertising Bureau, 2026), and local businesses that adapt their content for AI visibility stand to gain a competitive edge over those that don’t.

CHELMSFORD, England, July 21, 2026 /PRNewswire/ — SEO Essex, an Essex-based SEO and AI search optimization agency, today released an analysis of how the rapid spread of AI-generated summaries across Google search is reshaping marketing strategy for local businesses. Drawing on public data from the Interactive Advertising Bureau (IAB) and other industry sources, the analysis finds that while AI-generated summaries are altering user click-through behavior, overall search query volume has reached record levels, forcing marketers to rapidly pivot their content strategies.

Google Search ad revenue rose 19% year‑over‑year in Q1 2026, a jump that Alphabet Inc. attributes to query growth fueled by AI features such as AI Overviews and AI Mode (Alphabet Inc. Q1 2026 earnings call, 2026).

This record usage is reshaping the mechanics of interaction, and 73% of marketers now prioritize content designed to be cited in AI‑generated answers (Interactive Advertising Bureau, 2026). The analysis concludes that the opportunity for local businesses has not disappeared, but has shifted to those that restructure their content and information for AI visibility first.

The Contraction of Traditional Click-Through Rates

The introduction of AI‑generated summaries at the top of Google’s search results has measurably altered how users interact with organic listings. Pew Research Center’s analysis of browsing data from 900 U.S. adults shows that when an AI summary appears, users click on traditional search result links in just 8% of visits, compared with 15% when no summary is present. Engagement with the summaries themselves is minimal, as links inside the AI overview drew clicks in only 1% of visits (Pew Research Center, 2025).

The contraction in click‑throughs is only part of the picture. Users are also more likely to stop their browsing session entirely after viewing a search page that includes an AI summary, with session abandonment occurring on 26% of such pages, compared with 16% of traditional results pages. This distinction matters for local businesses: traditional SEO metrics like site visits, page views, and click‑through rates are less reliable indicators of visibility when interaction halts at the search engine results page.

In response to this shift, and with AI summaries now appearing in 18% of searches, local businesses are moving away from traffic metrics toward brand mentions and direct inquiries. In this environment, AI summary placement is beginning to rival traditional rankings as the decisive measure of visibility.

The Expansion of Conversational Search Queries

Even as click‑through rates decline on individual pages, the broader search ecosystem continues to grow, with query volume rising as consumers shift how they search. Traditional keyword strings are increasingly being replaced by conversational, long‑tail, and highly specific questions as users leverage modern AI’s natural‑language capabilities. In fact, roughly 60% of search queries that start with question words like “who,” “when,” “what,” or “why” result in an AI-generated summary (Pew Research Center, 2025).

This surge in complexity presents a structural challenge for local businesses: increased search volume does not necessarily translate into traditional website traffic. Businesses relying on organic clicks must adapt their information architecture to serve as direct data sources.

Providing precise information, clear data, and entity-structured content increases the likelihood of being featured in the AI summary. Conversely, businesses failing to structure their digital footprint for natural language processing risk exclusion from both the AI summary and the traditional links below it, effectively becoming invisible to the very systems mediating consumer discovery.

Generative AI Adoption Among Small Enterprises

As search visibility mechanics evolve, small and medium-sized enterprises are rapidly integrating generative AI into operations and marketing to remain competitive. A 2025 survey of 3,870 U.S. small businesses by the Chamber of Commerce Technology Engagement Center found that 58% now actively use generative AI. This is more than double the 23% adoption rate in 2023 and up from 40% in 2024.

Integration is also changing how local businesses compete with larger brands. AI tools are applied to content generation, SEO audits, review management, and structural optimization. Companies are ensuring that core business data like hours, services, pricing, and locations is accessible to the algorithms powering search results. This enables smaller enterprises to produce organized information that search engines and AI models can parse and trust. Chamber data further show that high-tech adopters report stronger sales and profits than their low-tech peers, with 84% of owners planning to expand their use of technology.

This widespread adoption suggests that the baseline for digital competitiveness has shifted, and utilizing AI to structure business information is no longer an experimental advantage, but a baseline requirement for local market survival.

The Structural Pivot in Marketing Priorities

Structural changes in search behavior and small business technology adoption have forced a corresponding pivot among professional marketers and agency buyers. The Interactive Advertising Bureau’s 2026 Outlook Study, which surveyed more than 200 brand and agency buyers, found that artificial intelligence has become the defining force shaping marketing priorities (IAB, January 2026). Five of the six top areas of increased advertiser focus are tied directly to AI, including autonomous and agentic solutions.

73% of marketers now prioritize creating content specifically optimized for AI‑generated answers, according to the same study. This represents a significant realignment of resources. As search engines evolve into “answer engines,” marketers are moving away from traditional volume‑chasing strategies toward agentic optimization, which focuses on satisfying the reasoning patterns of AI models rather than merely targeting keyword density.

Adapting to changing consumer habits has overtaken macroeconomic factors as the leading investment challenge, with 44% of buyers citing it. As consumer intent is more often filtered through AI systems before reaching local service providers, structuring business information for machine comprehension has become critical.

Marketers are transitioning from traditional keyword targeting to semantic clarity, authoritative entity recognition, and structured data markup. This field, usually referred to as Generative Engine Optimization (GEO), ensures that large language models can reliably cite a brand as a credible source when generating answers for end‑users.

What the Shift Means for Local Businesses

The analysis points to three major implications for local businesses. First, AI visibility now rivals traditional rankings. Click‑through rates drop by nearly half, from 15% to 8%, when an AI summary appears (Pew Research Center, March 2025), leaving businesses outside those summaries with a major loss of engagement.

Second, content requirements are changing. AI systems reward clear, structured, authoritative information that directly answers user questions. Content written only for human readers may not be optimized for machine interpretation.

Third, the shift creates opportunity. Search activity is rising, but discovery is changing. Businesses that structure information for both traditional search and AI summaries are better positioned for growth.

Methodology

SEO Essex synthesized publicly available data from Pew Research Center (browsing-data and survey research on Google AI summaries, 2025), the U.S. Chamber of Commerce Technology Engagement Center (a June 2025 national survey of 3,870 U.S. small businesses), the Interactive Advertising Bureau (a January 2026 outlook survey of more than 200 brand and agency buyers), and Alphabet Inc.’s official Q1 2026 earnings call transcript, released April 29, 2026. No proprietary survey was conducted for this analysis. All figures come from named third‑party sources and reflect information publicly available as of July 2026.

Frequently Asked Questions

Are AI Overviews really affecting how many people click through to a local business’s website?

AI Overviews reduce direct traffic by satisfying user intent directly on the search results page. Pew Research Center’s 2025 data indicates that click-through rates drop from 15% to 8% when an AI summary appears. Consequently, local businesses must structure website content to ensure key details are easily extracted and cited by these AI tools.

How common are AI Overviews in everyday Google searches?

AI Overviews now appear in a significant portion of searches, becoming routine for consumer discovery. Pew Research Center reported in 2025 that 18% of all queries and 60% of question-based searches trigger an AI summary. A later Pew survey found 65% of U.S. adults now encounter these features regularly during their online search activities.

Are small businesses adopting AI themselves?

Small businesses are rapidly adopting generative AI. A 2025 U.S. Chamber of Commerce survey found that 58% of small businesses now use these tools. This is up from 40% in 2024. Enterprises use this technology to manage technical SEO, automate content creation, and structure data for AI chatbots.

Are marketers changing what kind of content they create because of AI?

Marketers are restructuring content strategies for AI-driven search. The IAB’s 2026 Outlook Study shows 73% of marketers now focus on AI-ready content rather than basic keyword targeting. This evolution emphasizes semantic clarity, entity recognition, and structured data formats that allow large language models to easily parse and cite information.

About SEO Essex

SEO Essex is a Chelmsford‑based search visibility and AI optimization agency founded in 2016, helping local businesses increase inquiries and brand authority across Google and emerging AI‑driven platforms. The agency specializes in technical SEO, Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO), making business information easier for both search engines and AI systems, including ChatGPT, Gemini, Claude, Perplexity, Microsoft Copilot, and Google AI Overviews, to understand, cite, and recommend. More information on SEO Essex is available at seoessex.io.

Media Contact

Contact: Ben Hughes, SEO Strategist & Founder
Email: hello@seoessex.io
Location: Chelmsford, Essex, UK

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FULTON FINANCIAL CORPORATION APPOINTS DAVID S. SCHULZ TO BOARD OF DIRECTORS

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LANCASTER, Pa., July 21, 2026 /PRNewswire/ — Fulton Financial Corporation (NASDAQ: FULT) (“Fulton”) today announced the appointment of David S. Schulz as a member of its board of directors (the “Board”) for a term commencing September 14, 2026 and expiring at Fulton’s 2027 annual meeting of shareholders.

“We’re excited to welcome Dave to Fulton’s board of directors,” said Curt Myers, Fulton Chairman, CEO, and President. “Dave brings extensive financial leadership experience gained through more than a decade of service with publicly traded companies. His expertise in finance, strategic planning, risk, and mergers and acquisitions will provide valuable perspective as we continue to execute our growth strategy and create long-term value for our shareholders, customers and communities.”

With the addition of Schulz, Fulton’s Board will have 11 members, and he will serve on the Audit and Risk committees. Schulz has also been appointed to the board of directors of Fulton’s banking subsidiary, Fulton Bank, N.A.

Schulz served as Senior Vice President and Chief Financial Officer of Wesco International, Inc. (“Wesco”) from 2016 to June 2020, Executive Vice President and Chief Financial Officer of Wesco from June 2020 to February 2026 and as Executive Vice President and Special Advisor to the CEO of Wesco from February 2026 until his retirement on May 31, 2026. 

Prior to joining Wesco, Schulz served as Senior Vice President and Chief Operating Officer of Armstrong Flooring, Inc. and was previously Senior Vice President and Chief Financial Officer of Armstrong World Industries, Inc. and Vice President of Finance of the Armstrong Building Products division.

Before joining Armstrong World Industries in 2011, he held various financial leadership roles with Procter & Gamble and The J.M. Smucker Company. He was also an officer in the United States Marine Corps.

In 2025, Schulz joined the board of Sterling Infrastructure, Inc., and he was appointed as chair of the audit committee in 2026. He also serves on the company’s compensation and talent development committee.

ABOUT FULTON FINANCIAL CORPORATION

Fulton, a $34 billion Lancaster, Pa.-based financial holding company, has more than 3,400 employees and operates more than 215 financial centers in Pennsylvania, New Jersey, Maryland, Delaware and Virginia through Fulton Bank, N.A. Additional information on Fulton can be found at https://investor.fultonbank.com.

Contact: Steve Trapnell
717-291-2739

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SOURCE Fulton Financial Corporation

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Octavio Marquez Elected to MSA Safety Board of Directors

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PITTSBURGH, July 21, 2026 /PRNewswire/ — The Board of Directors of MSA Safety Inc. (NYSE: MSA), a global leader in the development of advanced industrial safety technology products and solutions, today announced that Octavio Marquez, president and chief executive officer of Diebold Nixdorf, has been elected to the company’s Board of Directors. His election was part of the MSA Board’s regular succession plans.

“We are very pleased to have the opportunity to add Octavio to the MSA Board,” said Robert A. Bruggeworth, MSA chairman. “He brings a broad range of executive leadership experience, including strategy development, capital allocation, business transformation and serving international markets, which will serve MSA well.”

“Octavio’s perspectives will be an asset to me and our entire Executive Leadership Team,” said Steven C. Blanco, MSA president and CEO. “It is a pleasure to welcome Octavio to MSA, and I look forward to working with him.”

Mr. Marquez joined Diebold Nixdorf in 2014 and has held senior leadership roles across the company’s Global Banking organization and its Americas region, including as executive vice president of Global Banking and senior vice president of the Americas. Before joining Diebold Nixdorf, Mr. Marquez held leadership positions at Dell EMC, Hewlett Packard Enterprise, IBM and NCR.

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of customers every day. Headquartered in North Canton, Ohio, Diebold Nixdorf employs approximately 20,000 employees globally, supporting more than 100 countries.

Mr. Marquez holds a degree in business and finance from Universidad Iberoamericana and has completed executive education programs at MIT Sloan, The Wharton School and The University of Texas at Austin.

About MSA Safety

MSA Safety Incorporated (NYSE: MSA) is the global leader in advanced industrial safety technology products and solutions. Driven by its singular mission of safety, the company has been at the forefront of safety innovation since 1914, protecting workers and facility infrastructure around the world across a broad range of diverse end markets while creating sustainable value for shareholders. With 2025 revenues of $1.9 billion, MSA Safety is headquartered in Cranberry Township, Pennsylvania, and employs a team of approximately 5,300 associates across its more than 40 international locations. For more information, please visit www.MSASafety.com.

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SOURCE MSA Safety

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BlueFolder Field Service Software Launches New AI-Powered Features to Transform How Teams Work

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New AI capabilities instantly surface customer insights and transform technician notes into actionable summaries to help field service teams work faster, stay aligned, and deliver better service

AUBURN, Ala., July 21, 2026 /PRNewswire/ — BlueFolder field service software recently announced the launch of two powerful new AI features: AI-Powered Customer Summaries and AI-Powered Field Notes Summarization. Together, these capabilities are designed to eliminate the time-consuming, manual work of reviewing fragmented customer records and lengthy technician notes—giving field service teams instant clarity to respond faster, make smarter decisions, and deliver exceptional service.

BlueFolder expands it’s field service and work order management suite with two exciting new AI field service features.

Built directly into the BlueFolder platform, both features leverage artificial intelligence to automatically compile and summarize complex, unstructured data into clear, easy-to-read overviews. The result: technicians, dispatchers, and managers always have the context they need, right when they need it.

AI-Powered Customer Summaries

As field service organizations grow, customer information becomes increasingly scattered across emails, service request logs, and communication histories. BlueFolder’s AI Customer Summary feature addresses this challenge head-on by consolidating those interactions into a single, actionable snapshot.

Instead of manually digging through multiple records before a service call or customer interaction, teams can now access a real-time summary highlighting key concerns, past service activity, and recent updates. The feature goes beyond basic summarization and surfaces critical business insights such as equipment past due for maintenance, approaching warranty expirations, and proactive revenue opportunities, empowering teams to recommend follow-ups or upgrades directly from the customer record.

Built-in traceability links each summary back to its original source communications, so users can validate insights with confidence, ensuring both speed and accuracy in every customer interaction.

AI-Powered Field Notes Summarization

In many service organizations, technicians log updates across multiple visits, often resulting in long, fragmented notes that are difficult to review at a glance. BlueFolder’s AI Field Notes Summarization feature solves this by automatically condensing multiple technician entries into a structured summary that highlights key milestones, actions taken, and next steps.

Rather than scrolling through pages of updates, managers and dispatchers can immediately understand job status and determine what needs to happen next, improving alignment between field and office teams, accelerating decision-making, and reducing miscommunication. The feature is especially valuable for complex or multi-day jobs, where clear continuity and smooth technician handoffs are critical to delivering consistent service. It’s another featuring making BlueFolder’s work order management software capabilities stronger every day.

“History is one of the most powerful tools a service team has — the problem is it’s usually buried. BlueFolder’s new AI features fix that. Your team walks into every interaction already knowing the customer, knowing the equipment, and exactly where things stand. That changes the entire experience,” says John Shaw, VP, Technology, Service Operations.

AI as a Core Part of the BlueFolder Platform

The launch of these two features reflects BlueFolder’s broader commitment to embedding AI throughout its field service management software as an integrated layer of intelligence that makes every workflow smarter. Rather than requiring teams to change how they work, BlueFolder’s AI capabilities are designed to surface the right information at the right moment automatically, within the tools that technicians, dispatchers, and managers already use every day.

“AI is transforming what’s possible in field service, and BlueFolder is answering that call. These features are the result of deep platform expertise and a clear vision for where the industry is headed. We’re embedding intelligence throughout the platform because we know it makes our customers more competitive, more efficient, and better positioned to grow,” says Stephen Myslicki, Group President of Field Services.

Availability

Both AI-Powered Customer Summaries and AI-Powered Field Notes Summarization are available now to BlueFolder customers as optional, easy-to-enable features within the platform. They are part of BlueFolder’s growing suite of AI-driven capabilities designed to help field service organizations operate more efficiently and scale with confidence.

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SOURCE BlueFolder

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