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Majority of Marketers Are Already Optimizing for AI-Generated Search Answers as Google Query Volume Hits an All-Time High, SEO Essex Analysis Finds

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An SEO Essex analysis of public data finds that with generative AI transforming search behavior and Google queries at an all-time high, 73% of marketers now prioritize content for AI-generated answers (Interactive Advertising Bureau, 2026), and local businesses that adapt their content for AI visibility stand to gain a competitive edge over those that don’t.

CHELMSFORD, England, July 21, 2026 /PRNewswire/ — SEO Essex, an Essex-based SEO and AI search optimization agency, today released an analysis of how the rapid spread of AI-generated summaries across Google search is reshaping marketing strategy for local businesses. Drawing on public data from the Interactive Advertising Bureau (IAB) and other industry sources, the analysis finds that while AI-generated summaries are altering user click-through behavior, overall search query volume has reached record levels, forcing marketers to rapidly pivot their content strategies.

Google Search ad revenue rose 19% year‑over‑year in Q1 2026, a jump that Alphabet Inc. attributes to query growth fueled by AI features such as AI Overviews and AI Mode (Alphabet Inc. Q1 2026 earnings call, 2026).

This record usage is reshaping the mechanics of interaction, and 73% of marketers now prioritize content designed to be cited in AI‑generated answers (Interactive Advertising Bureau, 2026). The analysis concludes that the opportunity for local businesses has not disappeared, but has shifted to those that restructure their content and information for AI visibility first.

The Contraction of Traditional Click-Through Rates

The introduction of AI‑generated summaries at the top of Google’s search results has measurably altered how users interact with organic listings. Pew Research Center’s analysis of browsing data from 900 U.S. adults shows that when an AI summary appears, users click on traditional search result links in just 8% of visits, compared with 15% when no summary is present. Engagement with the summaries themselves is minimal, as links inside the AI overview drew clicks in only 1% of visits (Pew Research Center, 2025).

The contraction in click‑throughs is only part of the picture. Users are also more likely to stop their browsing session entirely after viewing a search page that includes an AI summary, with session abandonment occurring on 26% of such pages, compared with 16% of traditional results pages. This distinction matters for local businesses: traditional SEO metrics like site visits, page views, and click‑through rates are less reliable indicators of visibility when interaction halts at the search engine results page.

In response to this shift, and with AI summaries now appearing in 18% of searches, local businesses are moving away from traffic metrics toward brand mentions and direct inquiries. In this environment, AI summary placement is beginning to rival traditional rankings as the decisive measure of visibility.

The Expansion of Conversational Search Queries

Even as click‑through rates decline on individual pages, the broader search ecosystem continues to grow, with query volume rising as consumers shift how they search. Traditional keyword strings are increasingly being replaced by conversational, long‑tail, and highly specific questions as users leverage modern AI’s natural‑language capabilities. In fact, roughly 60% of search queries that start with question words like “who,” “when,” “what,” or “why” result in an AI-generated summary (Pew Research Center, 2025).

This surge in complexity presents a structural challenge for local businesses: increased search volume does not necessarily translate into traditional website traffic. Businesses relying on organic clicks must adapt their information architecture to serve as direct data sources.

Providing precise information, clear data, and entity-structured content increases the likelihood of being featured in the AI summary. Conversely, businesses failing to structure their digital footprint for natural language processing risk exclusion from both the AI summary and the traditional links below it, effectively becoming invisible to the very systems mediating consumer discovery.

Generative AI Adoption Among Small Enterprises

As search visibility mechanics evolve, small and medium-sized enterprises are rapidly integrating generative AI into operations and marketing to remain competitive. A 2025 survey of 3,870 U.S. small businesses by the Chamber of Commerce Technology Engagement Center found that 58% now actively use generative AI. This is more than double the 23% adoption rate in 2023 and up from 40% in 2024.

Integration is also changing how local businesses compete with larger brands. AI tools are applied to content generation, SEO audits, review management, and structural optimization. Companies are ensuring that core business data like hours, services, pricing, and locations is accessible to the algorithms powering search results. This enables smaller enterprises to produce organized information that search engines and AI models can parse and trust. Chamber data further show that high-tech adopters report stronger sales and profits than their low-tech peers, with 84% of owners planning to expand their use of technology.

This widespread adoption suggests that the baseline for digital competitiveness has shifted, and utilizing AI to structure business information is no longer an experimental advantage, but a baseline requirement for local market survival.

The Structural Pivot in Marketing Priorities

Structural changes in search behavior and small business technology adoption have forced a corresponding pivot among professional marketers and agency buyers. The Interactive Advertising Bureau’s 2026 Outlook Study, which surveyed more than 200 brand and agency buyers, found that artificial intelligence has become the defining force shaping marketing priorities (IAB, January 2026). Five of the six top areas of increased advertiser focus are tied directly to AI, including autonomous and agentic solutions.

73% of marketers now prioritize creating content specifically optimized for AI‑generated answers, according to the same study. This represents a significant realignment of resources. As search engines evolve into “answer engines,” marketers are moving away from traditional volume‑chasing strategies toward agentic optimization, which focuses on satisfying the reasoning patterns of AI models rather than merely targeting keyword density.

Adapting to changing consumer habits has overtaken macroeconomic factors as the leading investment challenge, with 44% of buyers citing it. As consumer intent is more often filtered through AI systems before reaching local service providers, structuring business information for machine comprehension has become critical.

Marketers are transitioning from traditional keyword targeting to semantic clarity, authoritative entity recognition, and structured data markup. This field, usually referred to as Generative Engine Optimization (GEO), ensures that large language models can reliably cite a brand as a credible source when generating answers for end‑users.

What the Shift Means for Local Businesses

The analysis points to three major implications for local businesses. First, AI visibility now rivals traditional rankings. Click‑through rates drop by nearly half, from 15% to 8%, when an AI summary appears (Pew Research Center, March 2025), leaving businesses outside those summaries with a major loss of engagement.

Second, content requirements are changing. AI systems reward clear, structured, authoritative information that directly answers user questions. Content written only for human readers may not be optimized for machine interpretation.

Third, the shift creates opportunity. Search activity is rising, but discovery is changing. Businesses that structure information for both traditional search and AI summaries are better positioned for growth.

Methodology

SEO Essex synthesized publicly available data from Pew Research Center (browsing-data and survey research on Google AI summaries, 2025), the U.S. Chamber of Commerce Technology Engagement Center (a June 2025 national survey of 3,870 U.S. small businesses), the Interactive Advertising Bureau (a January 2026 outlook survey of more than 200 brand and agency buyers), and Alphabet Inc.’s official Q1 2026 earnings call transcript, released April 29, 2026. No proprietary survey was conducted for this analysis. All figures come from named third‑party sources and reflect information publicly available as of July 2026.

Frequently Asked Questions

Are AI Overviews really affecting how many people click through to a local business’s website?

AI Overviews reduce direct traffic by satisfying user intent directly on the search results page. Pew Research Center’s 2025 data indicates that click-through rates drop from 15% to 8% when an AI summary appears. Consequently, local businesses must structure website content to ensure key details are easily extracted and cited by these AI tools.

How common are AI Overviews in everyday Google searches?

AI Overviews now appear in a significant portion of searches, becoming routine for consumer discovery. Pew Research Center reported in 2025 that 18% of all queries and 60% of question-based searches trigger an AI summary. A later Pew survey found 65% of U.S. adults now encounter these features regularly during their online search activities.

Are small businesses adopting AI themselves?

Small businesses are rapidly adopting generative AI. A 2025 U.S. Chamber of Commerce survey found that 58% of small businesses now use these tools. This is up from 40% in 2024. Enterprises use this technology to manage technical SEO, automate content creation, and structure data for AI chatbots.

Are marketers changing what kind of content they create because of AI?

Marketers are restructuring content strategies for AI-driven search. The IAB’s 2026 Outlook Study shows 73% of marketers now focus on AI-ready content rather than basic keyword targeting. This evolution emphasizes semantic clarity, entity recognition, and structured data formats that allow large language models to easily parse and cite information.

About SEO Essex

SEO Essex is a Chelmsford‑based search visibility and AI optimization agency founded in 2016, helping local businesses increase inquiries and brand authority across Google and emerging AI‑driven platforms. The agency specializes in technical SEO, Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO), making business information easier for both search engines and AI systems, including ChatGPT, Gemini, Claude, Perplexity, Microsoft Copilot, and Google AI Overviews, to understand, cite, and recommend. More information on SEO Essex is available at seoessex.io.

Media Contact

Contact: Ben Hughes, SEO Strategist & Founder
Email: hello@seoessex.io
Location: Chelmsford, Essex, UK

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Intesa Communications Group Named ‘Customers First’ Winner in San Diego Regional Chamber of Commerce 2026 Small Business Awards

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The award-winning, women-owned San Diego public relations and government affairs firm was recognized for exceptional client service that has fueled 14 years of growth

SAN DIEGO, July 21, 2026 /PRNewswire/ — Intesa Communications Group, a leading San Diego public relations and government affairs firm, has been named the “Customers First” winner in the San Diego Regional Chamber of Commerce’s 2026 Small Business Awards. Announced July 9 at the Chamber’s annual Small Business Awards event, the recognition honors the small business whose commitment to customer service most clearly sets it apart from the competition.

Founded in 2012, the certified women-owned San Diego firm has grown from a boutique agency into one of the region’s leading public relations and government affairs firms. Intesa has doubled its team over the past two years, sustained three consecutive years of double-digit revenue growth and expanded its client portfolio by 26% last year. Intesa provides public relations, strategic communications, and government affairs services for a wide range of organizations, including San Diego State University, SeaWorld San Diego, Expedia Group, H.G. Fenton Company, San Diego Foundation, San Diego Workforce Partnership, and SBCS.

“This award belongs to every member of our team and to the clients who trust us with their most valuable asset: their reputation,” said Margie Newman Tsay, founding partner of Intesa Communications Group. “Our clients stay with us for years because we show up prepared, fully invested and ready for the moments that matter most. Being recognized for putting customers first is the highest compliment our business community can pay us.”

Intesa’s client-first approach has produced measurable results across public relations and government affairs efforts throughout the region. For example, in its first month working with the Jacobs & Cushman San Diego Food Bank, the firm helped reimagine the organization’s summer food drive messaging, generating more than 15 million impressions and helping deliver 489,026 pounds of food and $344,505 in donations — the equivalent of more than one million meals and a 175% increase from the previous year. Similarly, Logan Heights Community Development Corporation credits the firm with an 81:1 return on investment after Intesa parachuted in to help the nonprofit promote the California Mortgage Relief Program.

“Small businesses are the heart of our economy: fueling innovation, creating jobs and defining the character of communities across the San Diego region,” said Chris Cate, president and CEO of the Chamber. “We celebrate the resilience, ingenuity and community impact of our small business leaders. They are the very spirit behind our purpose to champion business and empower leaders.”

The Chamber award is as much a reflection of Intesa’s clients as it is the firm itself. The opportunity to partner with organizations doing meaningful work across the region is what makes recognition like this possible. True to form, the Intesa team plans to mark the win by thanking the clients behind the work.

“We call ourselves dot connectors, and this award is what that looks like in practice,” said Maddy Kilkenny, partner at Intesa Communications Group, who leads the firm’s government affairs practice. “Whether our team of 10 people is helping a client navigate a policy decision at City Hall or a story on the front page of the newspaper, we aim to leave them stronger and more confident than before. Hearing our clients say we deliver on that is the best win of all.”

According to the Chamber’s award requirements, businesses with 100 or fewer employees were eligible for nomination. They were voted on by a panel of chamber members, who reviewed the nominations and selected the winners of all four categories.

The recognition adds to more than 60 awards Intesa has earned for excellence in public relations, strategic communications, and public affairs, including honors from PR News, the Public Relations Society of America, PR Daily, the International Association of Business Communicators, the San Diego Business Journal (SDBJ), MARCOM, and the American Marketing Association, among others. It also comes on the heels of two Intesa team members, Emily Alvarenga and Margaret Lutz Chantung, recently receiving SDBJ’s “40 Under 40” and “Indispensable” awards, respectively.

For more information about Intesa Communications Group, visit www.intesacom.com.

About Intesa Communications Group
Intesa Communications Group is a certified women-owned San Diego public relations and government affairs firm that helps leaders communicate and advocate with confidence. Since 2012, Intesa has partnered with the region’s trusted leaders and organizations, providing strategic communications and public affairs counsel on high-stakes issues at the intersection of reputation, policy and public perception. The firm’s work has earned more than 60 industry awards across 53 recognized client campaigns, including the San Diego Regional Chamber of Commerce “Customers First” 2026 award. Learn more at www.intesacom.com.

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SOURCE Intesa Communications Group

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The Inner Circle acknowledges Shankari Thiagarajan as Pinnacle Professional of The Year

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HOUSTON, July 21, 2026 /PRNewswire/ — Prominently featured in The Inner Circle, Shankari Thiagarajan is acknowledged as a Pinnacle Professional of The Year for her contributions to Information Technology and Agile Delivery.     

Shankari Thiagarajan has established a distinguished career in information technology project and program management, recognized for her expertise in agile delivery, digital transformation, and cross functional leadership across multiple industries. Currently serving as project manager and scrum master at Astellas Pharma Inc., she oversees agile delivery initiatives supporting global life science programs.

With more than 15 years of experience spanning technology and pharmaceutical sectors, Ms. Thiagarajan has developed a reputation for leading complex implementations and driving operational efficiency. Her expertise includes agile methodologies, project and delivery management, product ownership, healthcare IT, telecom and network optimization, financial services modernization, retail technology upgrades, and GIS and digital mapping solutions.

Ms. Thiagarajan earned a Master of Business Administration in Organizational Leadership from Campbellsville University, a Master of Science in Information Systems from Virginia Tech, and a Bachelor of Engineering in Information Technology from Jawaharlal Nehru Technological University College of Engineering Hyderabad.

Throughout her career, she has contributed to major organizations across a wide range of industries. Her accomplishments include leading agile transformations at Cigna, overseeing retail technology upgrades at Walmart, managing large scale telecom transformation initiatives at T Mobile and Verizon, and modernizing financial platforms at Security Finance. She also contributed to the early development of Google Maps during her tenure at Google India, advancing to team lead within a year.

In addition to her corporate achievements, Ms. Thiagarajan is the creator of the YouTube channel My Experiments with Life – #Positivity #Learning, launched in 2023. Through this platform, she shares motivational content and insights focused on personal growth, technology, spirituality, and lifelong learning.

Her professional accomplishments have been recognized through honors including Marquis Who’s Who 2026, a featured podcast interview with Jim Masters on Close Up TV hosted across Apple Radio, Spotify, and iHeart., recognition in The National Law Review & EIN Presswire, and a certificate of appreciation from Virginia Tech for academic excellence and community involvement.

Outside of her professional work, Ms. Thiagarajan enjoys creating motivational YouTube content, exploring technology and spirituality, listening to contemporary music, and pursuing philanthropic and educational interests. She credits her strong work ethic and determination to the example set by her parents.

Looking ahead, she plans to continue advancing her leadership capabilities and pursue executive level opportunities that allow her to make significant contributions within the information technology sector.

Guided by a philosophy rooted in courage, persistence, and continuous learning, Ms. Thiagarajan remains committed to professional growth while inspiring others to pursue excellence and self-improvement.

Contact: Katherine Green, 516-825-5634, editorialteam@continentalwhoswho.com

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SOURCE The Inner Circle

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University of Phoenix Leaders Present at Building Blackboard Together 2026

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Presentations explored learning technology, accessibility and online pedagogy as higher education adapts to an AI-enabled future

PHOENIX, July 21, 2026 /PRNewswire/ — University of Phoenix leaders shared insights on artificial intelligence, accessibility, online learning and student support at Building Blackboard Together 2026, Blackboard’s flagship user conference, held July 13-15 in Dallas, Texas. The conference brought together educators, institutional leaders and industry experts to explore innovations, technologies and emerging practices shaping the future of teaching and learning.

Representing University of Phoenix were Marc Booker, Ph.D., vice provost of strategy; Kelly Hermann, vice president of Accessibility and Student Affairs; and Erin Amsden, group product manager. Through presentations and panel discussions, the leaders shared perspectives on responsible AI adoption, accessibility leadership, student engagement and the evolving role of learning technologies in supporting institutional goals and student success.

“Building Blackboard Together provides an opportunity to engage with peers across higher education who are navigating many of the same opportunities and challenges around technology, accessibility and learning mobility,” said Dr. Booker. “These conversations help advance practical approaches for supporting learners while thoughtfully integrating innovation into the educational experience.”

During the conference, University of Phoenix was also recognized with the 2026 Blackboard Catalyst Award for Ethical AI Leadership, which honors institutions advancing responsible, transparent and inclusive approaches to artificial intelligence that promote trust and equitable outcomes for learners and educators. The recognition follows the University’s ongoing efforts to support AI literacy, responsible use and AI-enabled learning experiences.

Exploring the Expanding Role of the Learning Management System

As part of the Strategic Leadership Summit, Booker served as a panelist for “The LMS as Mission-Critical: Connecting Learning, Experience & Evidence.” The session examined how learning management systems are evolving beyond course management to support learning, engagement and institutional insight across the student lifecycle.

Panelists discussed how institutions are leveraging learning technologies alongside student information systems to support teaching and learning, advising, co-curricular engagement and data-informed decision-making while addressing increasing expectations surrounding artificial intelligence, student success and accountability.

Sharing Lessons from AI-Powered Student Support

Booker also presented “Scaling AI-Powered Support Across the Student Experience at University of Phoenix,” a session focused on the University’s process for expanding its AI support assistant across the online classroom environment, moving from proof of concept to full-scale deployment over a six-month period.

In addition, Booker participated in “Online Pedagogy to Drive Institutional Growth: Best Practices and Success Stories,” a panel discussion exploring how institutions are designing engaging online learning experiences and leveraging Blackboard technologies to support quality course delivery and student engagement.

Advancing Accessibility Leadership

Hermann joined the session “Communicating Up: Turning Accessibility Work into Leadership-Ready Stories.” The presentation focused on strategies for translating accessibility initiatives into narratives, evidence and visualizations that resonate with institutional leaders.

The discussion explored ways to connect accessibility efforts to broader institutional priorities, demonstrate impact through data and support informed decision-making that advances accessibility and learner success.

Examining Emerging Challenges in Artificial Intelligence

Amsden served as a panelist for “Agentic AI in Pedagogy: Threats and Opportunities.” The session addressed the growing influence of agentic AI and its implications for academic integrity, assessment design and learner engagement.

Panelists explored how technology, pedagogy and security practices can work together to promote authentic student work while helping institutions balance innovation with responsible AI implementation.

Contributing to the Future of Teaching and Learning

Amsden, Booker and Hermann are key members of University of Phoenix’s dynamic leadership team, frequently invited to share their expertise at prestigious national conferences and events. In 2026, University leaders will participate in the ASU + GSV Summit, 1EdTech Learning Impact Conference, SXSW EDU Conference, and PESC Data Summit. These engagements underscore the University’s commitment to innovation and thought leadership in higher education, providing valuable insights and fostering collaborations that drive the future of learning.

About University of Phoenix

University of Phoenix is Built for Real Life. 50 Years Strong. The University innovates to help working adults enhance their careers and develop skills in a rapidly changing world through flexible online learning, relevant courses, academic AI pillars, and skills-mapped curriculum for associate, bachelor’s and master’s degree programs. Active students and alumni have access to Career Services for Life® resources including career guidance and tools. For more information, visit phoenix.edu.

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SOURCE University of Phoenix

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