Singtel, CLP Power, Nan Shan Life Insurance, DBS Bank, and Grab recognized for leveraging technology to successfully drive business impact

SINGAPORE, Aug. 4, 2026 /PRNewswire/ — Forrester (Nasdaq: FORR) today announced that Singtel is the winner of its 2026 Technology Strategy Impact Award for Asia Pacific; CLP Power and Nan Shan Life Insurance Co., Ltd. are the recipients of its Enterprise Architecture Award; and DBS Bank and Grab are the inaugural APAC winners of its Data & AI Impact Award. These awards recognize organizations that align technology with the dynamic needs of their business; embrace enterprise architecture practices that contribute to the high performance of their business; and use data and AI effectively to drive innovation and create lasting value for their customers.

“This year’s Technology Awards winners demonstrate that technology, enterprise architecture, data, and AI create the greatest impact when they are tightly aligned to business strategy,” said Frederic Giron, VP and senior research director at Forrester. “What sets these organizations apart is their ability to move beyond experimentation and deliver measurable outcomes at scale: accelerating growth, improving resilience, empowering employees, and creating better customer experiences. Their achievements offer a powerful example of the role technology can play to accelerate business results.”

Information about Forrester’s 2026 Technology Strategy Impact Award winner:

Singtel Singapore, which is part of Singtel Group, a leading Asian-based connectivity, digital infrastructure, and services organization, transformed IT into an AI-native, business-driving capability through its multiyear Xcelerate program. Singtel Singapore improved operational resilience, reduced technology costs and obsolescence, and accelerated innovation across the business by modernizing applications, infrastructure, data, and AI platforms, all while upskilling its workforce.

Information about Forrester’s 2026 Enterprise Architecture Award winners, presented in partnership with The Open Group:

CLP Power, Hong Kong’s largest power company, adopted an enterprise architecture-led approach that connects strategy, technology, and delivery across the organization. Its portfolio-driven approach accelerated transformation, improved customer and operational outcomes, and delivered significant cost savings while creating a more streamlined and future-ready digital technology landscape.Nan Shan Life Insurance Co., Ltd., one of Taiwan’s largest life insurers, transformed enterprise architecture into a scalable digital innovation capability. Through reusable architecture components, outcome-driven governance, and AI-enabled development, the company accelerated innovation, reduced misinvestment risk, and improved business and customer outcomes.

Information about Forrester’s 2026 Data & AI Impact Award winners:

DBS Bank, the largest bank in Southeast Asia, embedded AI across the enterprise through a scalable operating model that combines reusable platforms, responsible AI governance, and workforce enablement. Its approach has driven widespread adoption of AI, accelerated innovation, and generated significant business value at scale.Grab, Southeast Asia’s leading superapp, has built an internal-facing self-service platform for employees in its business and corporate functions to build and run their own AI-driven automations. This agentic AI platform, combined with ongoing workforce training initiatives and a strong governance framework, has empowered Grab’s nontechnical teams to automate processes and scale AI adoption.

Together, these organizations exemplify how leading enterprises are using technology, enterprise architecture, data, and AI to deliver measurable business outcomes and drive long-term growth.

Resources:

Read more about the winners of Forrester’s Technology Strategy Impact Award, Enterprise Architecture Award, and Data & AI Impact Award.Register to attend Forrester’s AI Forum Singapore on August 20, 2026 and AI Forum Sydney on August 25, 2026.For members of the press interested in attending, please contact press@forrester.com.

About Forrester
Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We empower leaders in technology, customer experience, digital, marketing, revenue, and product functions to make confident decisions in an AI-driven world and accelerate growth through customer obsession. Our unique research and continuous guidance model helps executives and their teams achieve their initiatives and outcomes faster and with confidence. To learn more, visit Forrester.com.

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SOURCE Forrester

New capability enables enterprises to build AI-powered travel and expense experiences that can book travel, file expenses, manage vendor spend, and approve requests through natural conversation — while securely accessing a marketplace-driven travel ecosystem through a single connection.

BENGALURU, India and CHICAGO, Aug. 4, 2026 /PRNewswire/ — TripGain, the AI-powered enterprise Travel & Expense (T&E) management platform, announces the launch of the TripGain MCP Server, a new capability that combines the open Model Context Protocol (MCP) with TripGain’s API Gateway to bring agentic AI to enterprise travel and expense management.

Unveiled at the GBTA Convention 2026, the new capability enables organizations to connect AI assistants directly to TripGain’s Travel & Expense platform, allowing employees to book business travel, file employee expenses, manage vendor expenses, and approve requests through natural conversation. Instead of navigating multiple applications, supplier portals, approval queues, and expense systems, users simply interact with their AI assistant while TripGain securely executes the underlying business workflows.

Enterprise AI is rapidly evolving from helping employees find information to completing real business tasks. The TripGain MCP Server extends this shift to corporate travel and expense by allowing AI assistants to execute enterprise workflows while continuing to leverage TripGain’s policy engine, approval workflows, supplier connectivity, and financial controls.

Built on the open Model Context Protocol introduced by Anthropic in 2024, the TripGain MCP Server acts as the conversational interface between AI assistants and the TripGain platform. What makes the solution unique is its combination with TripGain’s API Gateway. Together, they create a unified execution layer that enables AI assistants to securely access a marketplace-driven travel ecosystem through a single connection. Enterprises can connect to any travel supplier, aggregator, or inventory source supported through TripGain’s API Gateway without building or maintaining individual integrations, custom APIs, approval workflows, or compliance logic.

Rather than acting as just another AI connector, the TripGain MCP Server functions as an intelligent orchestration layer. MCP provides the standardized interface for AI assistants, while TripGain’s API Gateway handles the complexity of supplier connectivity, inventory aggregation, booking workflows, policy enforcement, approvals, and expense processing. This allows organizations to unlock maximum travel inventory and enterprise functionality through a single conversational interface instead of managing dozens of disconnected integrations.

Unlike AI integrations that primarily retrieve information, the TripGain MCP Server is designed to execute enterprise workflows. Employees can simply ask an AI assistant to search and book policy-compliant business travel, submit employee expenses, reconcile vendor expenses, or approve pending requests, while TripGain performs the actions securely in the background according to enterprise policies and workflows.

“Enterprise AI is moving beyond answering questions to completing real business work,” said Sudheer Reddy, Founder and CEO of TripGain. “With the TripGain MCP Server, organizations can extend their AI strategy into enterprise travel and expenses without rebuilding existing systems. Employees simply ask, AI takes action, and TripGain executes securely in the background.”

“The real innovation comes from combining MCP with our API Gateway,” Sudheer added. “MCP gives AI assistants a standard way to communicate with enterprise systems, while our API Gateway gives them access to a connected travel ecosystem through a single interface. Customers don’t need to integrate individual suppliers, maintain APIs, recreate approval processes, or manage complex compliance workflows. They connect once, and TripGain orchestrates the entire experience behind the scenes.”

TripGain MCP Server supports key enterprise workflows including:

Policy-compliant business travel search and bookingEmployee expense capture and submissionVendor expense managementTravel and expense approvals

Beyond end-user experiences, the TripGain MCP Server also enables enterprise development teams to build their own AI-powered travel and expense agents. Developers can leverage TripGain as the execution layer while focusing on creating AI experiences tailored to their business, eliminating the need to build supplier integrations, global inventory connections, approval engines, policy enforcement, or compliance workflows from scratch. Whether an organization connects to a handful of suppliers or an extensive global travel ecosystem, TripGain abstracts the underlying complexity through its API Gateway.

Designed around the open MCP standard, the TripGain MCP Server is AI assistant agnostic, enabling organizations to integrate with MCP-compatible AI assistants of their choice instead of being locked into a single AI ecosystem. The solution is remotely hosted by TripGain and can be enabled through secure endpoint configuration and OAuth authentication, allowing enterprises to get started without deploying additional infrastructure.

“The future of enterprise software isn’t another interface — it’s intelligent systems that work on behalf of employees,” added Sudheer. “We’re not simply exposing travel and expense data to AI. We’re enabling AI agents to execute enterprise operations while TripGain manages the complexity of supplier connectivity, business rules, approvals, and governance behind every transaction.”

By combining the open Model Context Protocol with its marketplace-driven API Gateway, TripGain creates a single intelligent pipe between enterprise AI and the global travel ecosystem. Organizations gain broad access to suppliers and global inventory without the ongoing burden of customizing integrations, configuring booking flows, maintaining API connectors, or continuously updating approval and compliance processes.

About TripGain

TripGain is an AI-powered enterprise Travel & Expense (T&E) management platform that helps organizations simplify business travel, automate expense management, and gain real-time visibility into travel spend. Built on a marketplace-driven, inventory-agnostic architecture, TripGain combines intelligent workflow automation with an extensive API Gateway that connects enterprises to a broad ecosystem of travel suppliers and aggregators. The platform enables organizations to manage travel booking, employee and vendor expenses, approvals, compliance, and financial workflows through a single intelligent platform. Headquartered in Bengaluru, India, TripGain serves more than 400 organizations and processes over US$1 billion in annual travel and expense transactions.

Media Contact

Disha Chatterjee
Senior Content Marketer
Email: disha@tripgain.com 

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TOKYO, Aug. 4, 2026 /PRNewswire/ — Ricoh today announced it has been named in the Leaders Category in the IDC MarketScape: Worldwide Laser Production Printers, 2026 Vendor Assessment[i].

This IDC MarketScape assesses the capabilities and strategies of 11 worldwide vendors of laser production printers. According to the report a ‘key capability is Ricoh’s polymerised toner technology that improves print quality and energy efficiency’. We believe this demonstrates how our technology supports our sustainability goals.

It continued: “More importantly, Ricoh’s core capability in laser production printers is shown not only in the hardware but also in the integration of semiconductor laser technology, electrophotography, toner materials science, and high-volume print engineering developed over nearly 90 years of imaging innovation.”

This latest recognition follows Ricoh being positioned in the Leaders Category in the IDC MarketScape: Worldwide High-Speed Inkjet 2025 Vendor Assessment (#US52990625, December 2025).

“We are delighted to again be named a Leader by IDC MarketScape,” said Koji Miyao, President, Ricoh Graphic Communications & Senior Corporate Officer, Ricoh Company, Ltd. “We are especially pleased that our commitment to research and development and the many innovations that result from it have been considered. We believe it confirms the value of our focus on co-innovating with clients and partners to identify and develop solutions that support high quality production, agility, and growth.”

Said Tim Greene, Research Director at IDC, “Ricoh is considered a trusted brand in production printing because it combines engineering heritage, global support, stable technology platforms, and reliable performance, all of which are essential for professional print providers that depend on their equipment for daily business operations.”

-Ends-

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

About Ricoh

Ricoh is a global integrator in workplace transformation, operating in approximately 200 countries and regions and headquartered in Tokyo. Supporting customers’ value creation, Ricoh offers workplace services and solutions that empower organisations to work smarter through advanced technologies—including AI— together with long-standing expertise rooted in printing. Ricoh also operates commercial and industrial printing businesses and delivers new solutions leveraging inkjet technology. In the financial year ended March 2026, Ricoh Group had worldwide sales of 2,608 billion yen (approx. 16.4 billion USD).

For 90 years since our founding, Ricoh has upheld its mission and vision of empowering individuals to find Fulfilment through Work—and that commitment continues today. By understanding and transforming how people work, we unleash their potential and creativity to realise a sustainable future.

For further information, please visit www.ricoh.com

© 2026 RICOH ASIA PACIFIC PTE LTD. All rights reserved. All referenced product names are the trademarks of their respective companies.

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SOURCE Ricoh Asia Pacific Pte Ltd