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Yiren Digital’s AI Agents Deliver Measurable Gains Across Customer Operations

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AI-enabled customer operations achieve a 98.7% answer rate, nearly 80% autonomous problem resolution and approximately 1,500 hours of daily speech-to-text processing

BEIJING, Aug. 4, 2026 /PRNewswire/ — Yiren Digital Ltd. (NYSE: YRD) (“Yiren Digital” or the “Company”), a leading company specializing in financial technology and artificial intelligence innovation across multiple industries in China and global markets, today announced the continued expansion of AI deployment across customer operations, including intelligent customer service, outbound communications, quality controls and workflow automation.

Customer operations encompass some of the Company’s highest-volume workflows, spanning service, sales and asset-recovery interactions. Deploying AI across these high-volume workflows illustrates how the Company is extending AI beyond discrete task automation into shared operational capabilities that can be applied across additional business functions over time.

“Customer operations represent a proven example of how agent-driven execution can create value at scale,” said Mr. Ning Tang, Chairman and Chief Executive Officer of Yiren Digital. “By embedding AI into high-volume workflows, we are expanding service capacity and responsiveness while enabling our teams to focus on cases that require greater judgment and human engagement. These module deployments provide a solid foundation to support our future expansion into AI-powered business beyond fintech.”

AI-Enabled Customer Operations at Scale

Yiren Digital’s self-developed AI agent platform, MagiCube 2.0, serves as the Company’s enterprise AI operating platform, providing the common infrastructure for AI agent deployment. XuanJi, the Company’s AI-driven workflow execution layer, supports repetitive, high-volume processes such as outbound customer service, telesales, insurance proposal generation, lending operations and post-sale engagement. Together, these systems enable AI deployment across multiple customer-facing workflows through a unified enterprise architecture.

Current examples of AI deployment across customer operations and related outcomes include:

Intelligent customer service: The Qingniao intelligent customer-service system achieved a 98.7% answer rate, and its text-based service agent’s autonomous problem-resolution rate increased from 60% to nearly 80%.

Voice-AI: The Fengchao AI voice agent supports approximately 1,500 hours of real-time speech-to-text processing per day, with recognition accuracy as high as 97.8%.

Automated quality assurance: A quality-inspection agent performs real-time checks on more than 2 million sales records daily, supporting consistent review at a scale that would be difficult to achieve through manual processes alone.

24/7 customer support: The Company’s credit business operates a 24/7 AI-assisted outbound-call customer-service center, extending service availability and supporting high-volume customer communications.

In addition to AI-enhanced customer solutions, all customer complaints were handled within 24 hours in 2025, and the Company’s complaint-handling success rate reached 100% with total complaint volume decreasing by 35.97% year over year. These results reflect the Company’s broader customer-protection and service-management efforts.

Embedding AI Across Customer Operations

Together, these deployments demonstrate how Yiren Digital is extending AI beyond standalone applications into core customer operations. By integrating AI agents, workflow execution and automated quality controls within a unified enterprise architecture, the Company is building a more consistent and scalable operating model while supporting its long-term transition toward an AI-native, multi-industry operating platform. 

Yiren Digital will continue expanding AI deployment across customer acquisition, customer service, quality assurance and post-sale engagement, supported by centralized orchestration and governance across regulated business lines.

About Yiren Digital

Yiren Digital Ltd. is a leading company specializing in financial technology and artificial intelligence innovation across multiple industries in China and global markets. The Company leverages advanced artificial intelligence and emerging technologies to enhance customer experience, optimize capital efficiency, and expand financial inclusion. Following the regulatory filing of its in-house developed Large Language Model Zhiyu, and the significant enhancement of its MagiCube Agent platform, Yiren Digital is establishing a new growth engine to accelerate its evolution into an AI-native, multi-industry operating platform extending beyond traditional financial services. For more information, please visit https://ir.yiren.com.

Safe Harbor Statement

This press release contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “aim,” “anticipate,” “believe,” “estimate,” “expect,” “hope,” “going forward,” “intend,” “ought to,” “plan,” “project,” “potential,” “seek,” “may,” “might,” “can,” “could,” “will,” “would,” “shall,” “should,” “is likely to” and the negative form of these words and other similar expressions. This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995. These statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “target,” “confident,” and similar expressions. Forward-looking statements are based on management’s current expectations, assumptions, and assessments of current market and operating conditions. These statements involve inherent risks, uncertainties, and other factors, many of which are outside the control of the Company, and which could cause actual results to differ materially from those expressed or implied in such statements. Actual results may differ materially from those expressed or implied in forward-looking statements due to a variety of factors and other risks described in the Company’s filings with the U.S. Securities and Exchange Commission. All forward-looking statements speak only as of the date of this press release. The Company undertakes no, and expressly disclaims any, obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required under applicable law.

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SOURCE Yiren Digital Ltd.

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A Full Moon for Every Child: STARTRADER’s STARCARES Brings Support to SOS Children’s Village Ho Chi Minh City

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September 23, 2026

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The Mid-Autumn initiative delivered gift sets, household essentials and direct financial support to 213 people at the village in Go Vap.

HO CHI MINH CITY, Vietnam, Sept. 23, 2026 /PRNewswire/ — STARCARES, the corporate social responsibility programme of global multi-asset broker STARTRADER, hosted “A Full Moon for Every Child,” a Mid-Autumn Festival celebration at SOS Children’s Village Ho Chi Minh City in Go Vap. The on-site festival for the 60 children at the village was paired with essential supplies and cash support reaching 213 people, including house mothers and staff.

Every child received a gift set containing a lantern, cookies, a water bottle, a milk pack and a colouring kit. Hygiene, cleaning and pantry supplies were delivered to the village houses, alongside financial support for operating costs.

The village provides long-term, family-based care and education for approximately 160 children, from infants through university students, who have lost or are at risk of losing parental care. Since 2023, cuts to international aid have pressured operations, with remaining funding committed only through 2026. Contributions support tuition, caregiver salaries and the infrastructure that keeps these families together.

SOS Children’s Village plans care in years, not one-off gestures. STARCARES is built the same way, favouring recurring commitments under its Child Welfare & Community Aid pillar.

“The village was already doing the hard part long before we arrived. Our job is to make the practical side steadier, so the people raising these children can plan instead of improvise.” – Peter Karsten, CEO, STARTRADER.

“Support like this reaches our children in two ways. The essentials and funding ease real pressure on our households, and the celebration itself tells every child here that they are seen and thought of. That matters as much as anything we can put on a shelf.” – Mr. Hoang Long, Director, SOS Children’s Village Ho Chi Minh City.

STARCARES intends to extend this work across communities where STARTRADER operates.

About STARTRADER

STARTRADER is a global multi-asset broker empowering retail and institutional partners to access global markets through a range of platforms, including MetaTrader, STARTRADER APP, and STAR Copy. Regulated in five jurisdictions (CMA, ASIC, FSCA, FSA, and FSC), STARTRADER combines strong governance with a client-first approach, serving both retail clients and partners with a commitment to transparency, reliability, and long-term growth.

 

 

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Noma Named a Market Shaper in Gartner® Emerging Market Quadrant for AI Application Security – Startup Vendors

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52 minutes ago

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September 23, 2026

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Recognition places Noma in the quadrant Gartner defines as “Full-Spectrum, Context-Aware Agentic Security,” as enterprises move to secure and govern AI agents at runtime

NEW YORK, Sept. 23, 2026 /PRNewswire/ — Noma, the market-leading enterprise AI and agent security platform, today announced it has been recognized as a Market Shaper in the Gartner® Emerging Market Quadrant (EMQ) for AI Application Security – Startup Vendors. Noma was placed in the Market Shapers quadrant, which Gartner characterizes as “Full-Spectrum, Context-Aware Agentic Security.”

According to the report, “Vendors in this quadrant move beyond the mandatory features of AI application security to focus on analyzing the full spectrum of AI agents’ behaviors, such as user requests, user intent, agents’ instructions, intent, memory, skills, tool use, data access, and system modification actions. They compare an agent’s intended instructions and permissions with its real behavior to identify deviations or misuse, and they use comprehensive scanning of code repositories and deployment pipelines to map all connections and potential risks.”

As enterprises move AI agents into production across cloud platforms, SaaS applications, and developer endpoints, security teams face a new class of risk. Agents choose which tools to call, chain actions across long sessions, and operate with permissions that no one continuously verifies against what the agent was asked to do. Security vendors are adapting. Gartner states: “They are refining their mechanisms for determining and enforcing least-privilege principles and intent drift detection, which is a security monitoring capability for agentic AI systems that tracks whether an agent’s actions remain aligned with the user’s original stated goal as the agent operates autonomously over several steps.”

“Securing agents comes down to two questions: what is this agent supposed to do, and what is it actually doing right now,” said Niv Braun, CEO and Co-Founder of Noma. “Answering them takes context that no single-layer tool has: the agent’s posture, what it is connected to, its blast radius, and its intent, compared against its real behavior at runtime. We built Noma so enterprises can define policy for every agent in one place, enforce it across the infrastructure they already run, and let agents work at full speed without acting outside their boundaries.”

We believe Noma’s placement reflects four capabilities that distinguish its agent security and governance platform:

Coverage of every agent, wherever it runs. Noma secures endpoint agents such as Claude Code and Cursor, SaaS agents built in Copilot Studio and Agentforce, and cloud and homegrown agents on Bedrock, Azure, and Databricks, all from one platform. Noma is deployed on more than 2.6 million endpoints.A unified agent control plane. Enterprises define policy once, in Noma’s AI Constitution, and Noma enforces it across every agent type and every category of risk: agents that make mistakes, agents that drift from their instructions, and agents manipulated by an adversary. Policy spans risky behavior and threats, access and identity, and business operations.Context for the right runtime decision. Noma’s Runtime Context Engine combines posture (what an agent is connected to, its permissions, its blast radius, and its baseline behavior) with intent (what the agent was asked to do and what it is actually doing across a session). Runtime response ranges from steering an agent mid-session to masking sensitive data, blocking a single action, or terminating the agent’s operation.Architecture flexibility. Through open enforcement, Noma decouples the security and governance control plane from AI infrastructure. Policy is enforced through native integrations with gateways including Kong, Amazon Bedrock AgentCore, LiteLLM, TrueFoundry, and MCP gateways; native hooks inside Claude Code, Cursor, and Copilot; SDKs and APIs for homegrown agents; and direct partner integrations with Databricks and Microsoft.

Noma operates under multiyear enterprise license agreements with Fortune 500 and Global 2000 organizations across financial services, pharma, insurance, and technology. Databricks is both a strategic partner and an early investor in the company, and Noma’s direct integrations with Databricks, Microsoft, and AWS extend its enforcement into the AI infrastructure enterprises already run.

This recognition follows Noma’s designation as a Cool Vendor in the Cool Vendors™ in AI Security. Noma has also been named in Gartner research including the Market Guide for Guardian Agents, the Innovation Guide for AI Agents, the Innovation Insight for AI Application Security, the Market Overview for AI Usage Control, Innovation Insight: AI Bills of Materials (AIBOMs) Strengthen AI Governance, Emerging Tech: The Future of AI Security Is in Securing Agent Actions, Not Prompts, and Agent 365: Strong for Microsoft Agents, but Users Still Need Platform-Agnostic Governance and Security.

Gartner recommended actions for Market Shapers is “Deploy these tools for complex, homegrown multiagent applications that require deep runtime monitoring and security testing.” We believe Noma gives those organizations the agent security and governance to run agents at scale, with policy defined once and enforced at runtime across every agent and every environment.

Learn more at noma.security or request a demo.

Gartner Disclaimer

Gartner, Emerging Market Quadrant for AI Application Security – Startup Vendors, Meghan Hollis, Dionisio Zumerle, Dennis Xu, Marissa Schmidt, 16 September 2026.

Gartner, Cool Vendors™ in AI Security, Jeremy D’Hoinne, Bart Willemsen, Dennis Xu, Avivah Litan, 24 September 2025.

Gartner, Market Guide for Guardian Agents, Avivah Litan, Daryl Plummer, Carlton Sapp, Dionisio Zumerle, Tom Coshow,  Max Goss, Lauren Kornutick, 25 February 2026.

Gartner, Innovation Guide for AI Agents, Arun Chandrasekaran, Leinar Ramos, Tom Coshow, 22 January 2026.

Gartner, Innovation Insight for AI Application Security, Dionisio Zumerle, Jeremy D’Hoinne, Meghan Hollis, 08 January 2026.

Gartner, Market Overview for AI Usage Control, Ashish Suraj Bhan, Peter Firstbrook, John Watts, 20 August 2026.

Gartner, Innovation Insight: AI Bills of Materials (AIBOMs) Strengthen AI Governance, Manjunath Bhat, Angela Zhao, Aaron Lord, 27 May 2026.

Gartner, Emerging Tech: The Future of AI Security Is in Securing Agent Actions, Not Prompts, Mark Wah, David Senf, 20 February 2026.

Gartner, Agent 365: Strong for Microsoft Agents, but Users Still Need Platform-Agnostic Governance and Security, Avivah Litan, Dan Wilson, Dionisio Zumerle, Sarah Davies, 28 May 2026.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Noma

Noma is an AI security platform that helps enterprises discover, govern, and protect AI agents across every environment where they run. Noma covers homegrown applications on AWS Bedrock and Azure, SaaS agent platforms like Microsoft Copilot Studio and Salesforce AgentForce, and coding assistants and MCP servers on developer machines. Four products in one platform: discovery and posture (AI-SPM), access control, adversarial testing (Red Teaming), and runtime detection and response (AI-DR). Backed by $130M+ in funding. AWS, Microsoft, and Databricks are strategic partners. Trusted by Fortune 500 companies across financial services, pharma, insurance, and technology. Learn more at https://noma.security/ and follow us on LinkedIn.

Media Contact

ICR for Noma
Noma@icrinc.com 

 

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SOURCE Noma Security

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Tegene Robot Introduces 3D Sorter Portfolio for Warehouse and Parcel Operations

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53 minutes ago

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September 23, 2026

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Configurations for standard parcels, high-throughput operations, complex items and future expansion

BEIJING, Sept. 23, 2026 /PRNewswire/ — Beijing Tegene Robots Co., Ltd. (Tegene Robot) has introduced a 3D Sorter portfolio for warehouse and parcel operations. The portfolio covers standard parcel sorting, high-throughput operations, complex-item handling and modular expansion. Tegene designs each configuration around parcel characteristics, throughput, the number of destinations, available space, system interfaces and future expansion requirements. The company provides solution design, equipment delivery, on-site commissioning and ongoing operational and after-sales support for parcel and express logistics, cross-border e-commerce, retail and third-party logistics (3PL) customers.

The 3D Sorter Series includes the 3D Sorter for standard parcels and multi-destination sorting; 3D Sorter M for high-throughput, multi-layer operations; 3D Sorter E for non-conveyable (NC) items, flat parcels, envelopes and complex destination flows; and 3D Sorter X for modular chute expansion. Published maximum mechanical throughput and configuration specifications include 24,500 pph and up to 1,000 chutes for the 3D Sorter, 40,000 pph for the 3D Sorter M, and 31,000 pph with up to 1,500 configurable chutes for the 3D Sorter E. Actual configurations depend on parcel size, weight, packaging condition, the number of destinations, site layout, induction method, system interfaces and project design.

In operations where cross-belt sorters process standard parcels, the 3D Sorter E is positioned as a complement rather than a replacement. Its multi-cart vertical structure, three-dimensional chute layout and multi-item design support complex items and destination flows in a coordinated sorting system. Under suitable parcel and project conditions, this can reduce re-induction, manual transfers and intermediate buffering.

Tegene has served customers including SHEIN, CIDER, SF Express, Watsons, Shopee and Temu across cross-border e-commerce, parcel logistics, retail and 3PL operations. The company supports projects in China, the United States, Europe and other Asian markets through regional teams and partners. Its global service network provides 24/7 remote diagnostics, original spare-parts support and local technical coordination for overseas warehousing, cross-border fulfillment, parcel sorting and system integration projects.

About Tegene Robot

Founded in 2022, Tegene Robot develops intelligent sorting solutions for logistics and warehousing. It operates its own intelligent manufacturing base of more than 20,000 square meters. Its services include site and workflow assessment, equipment configuration, system interfaces, delivery, commissioning, operational support and after-sales service.

Company website: https://www.tegene.com/

3D Sorter E product page: https://www.tegene.com/products/3d-sorter-nc/

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SOURCE Beijing Tegene Robots Co., Ltd.

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