Technology

Veho Research Finds Delivery Is Reshaping Brand Loyalty, One Package at a Time

Published

1 week ago

August 5, 2026

Three in four shoppers are more likely to buy again after a positive delivery experience, while missed promises are disrupting customers’ lives and costing retailers business

NEW YORK, Aug. 5, 2026 /PRNewswire/ — Veho today released its State of Delivery 2026 report, based on nearly 2,000 active online shoppers across the United States. The research examines how delivery shapes where consumers shop and whether they return.

The findings challenge two long-standing industry assumptions: that delivery is primarily a cost to minimize and that speed alone defines a good experience.

For consumers, delivery is part of the brand experience.

75% of shoppers say a positive delivery experience makes them more likely to purchase from a retailer again.40% have stopped buying from a retailer after a package never arrived, and 33% have done so after a late delivery

The effects extend well beyond the doorstep.

45% of shoppers say a poor delivery experience has ruined a vacation, special event, or holiday22% say a delayed delivery has caused them to lose sleep, while 20% say one has made them cry

For retailers, those failures do more than delay a package; they create a negative memory consumers associate with the brand.

“For decades, retailers have invested in personalizing discovery, product recommendations, and offers, then entrusted the final and most tangible part of the e-commerce experience to delivery networks built for a different era,” said Catherine Dummitt, VP of Marketing at Veho. “Consumers do not care which company carried the package to their doorstep; when it arrives late or not at all, they blame the brand. The reverse is also true. When an order arrives when and how a customer needs it, the brand earns the credit. That is how delivery becomes a competitive advantage: by building trust, creating moments of joy, and giving customers a reason to return.”

Delivery Drives Customer Acquisition and Conversion

The survey found that delivery influences customer acquisition before an order is placed, and even established brand preference may not be enough to overcome gaps in delivery optionality and experience.

54% of shoppers have purchased from a retailer for the first time specifically because of the delivery options offered at checkout56% have abandoned a cart because the available delivery options did not meet their needs89% have purchased from Amazon or Walmart instead of a retailer they preferred because of the delivery experience; 51% say they do so frequently

The findings make clear that delivery is not downstream of the purchase decision. It is a key part of it. For e-commerce and marketing leaders, the implication is stark: every dollar spent building brand affinity can be undone at checkout or on the way to the doorstep. Delivery drives acquisition, conversion, and retention, yet it is still too often managed as a cost to simply reduce.

Retailers Remain Accountable for the Delivery Experience

The research highlights that consumers do not separate the product from the experience of receiving it.

26% say delivery determines their satisfaction with a purchase more than the product itself, while another 47% say the two matter equally30% say they have stopped purchasing from a retailer after receiving no proactive communication about a delivery delay

Consumers associate delivery outcomes with the brand, making delivery a measure of business performance, not simply an operational one.

Consumers Want Speed, but on Their Terms

Delivery speed remains essential, with 95% of shoppers saying it is important. But shoppers do not need the same speed for every order. Consistency matters to 92%, while 67% want the ability to choose among different delivery speeds.

The right delivery experience depends on the moment, the customer, and the order.

60% have canceled plans or changed their schedule simply to be home for a package44% say they would try a brand they have never purchased from if it offered greater control over when and how an order arrived

The findings point to a more personalized model: faster delivery when timing matters, a more economical option when it does not, and certainty and communication throughout. For retailers, the opportunity is not to move away from speed, but to give each customer the speed, control, and experience the order requires.

To learn more, download Veho’s full State of Delivery 2026 report here: https://www.shipveho.com/whitepaper/state-of-ecommerce-delivery-2026-the-new-standard-is-personalized.

Methodology
The State of Delivery 2026 report is based on a survey of 1,954 active online shoppers across the United States, aged 18 to 80, who make online purchases at least once per month.

About Veho
Veho partners with the world’s leading brands to transform delivery from a cost center into a driver of customer trust, loyalty, and growth. Purpose-built for e-commerce, Veho serves brands like Macy’s, Sephora, Lululemon, Stitch Fix, and HelloFresh with a 99% on-time delivery rate and a 4.9/5 customer satisfaction score. Named to Fast Company’s list of the World’s Most Innovative Companies in 2026, Veho is proving that delivery is the brand experience. For more information, visit shipveho.com.

Media Contact
Catherine Dummitt, catherine.dummitt@shipveho.com

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SOURCE Veho

Technology

Brook Gaming Officially Launches Sniper 2 Flagship Keyboard and Mouse Converter for Cross-Platform Console Gaming

Published

55 seconds ago

August 15, 2026

NEW TAIPEI CITY, Aug. 15, 2026 /PRNewswire/ — Brook Gaming, the leading Taiwanese gaming accessory brand, has officially announced the global launch of the “Sniper 2” flagship keyboard and mouse converter. Designed to bridge the gap between PC peripherals and gaming consoles, the Sniper 2 allows players to enjoy their favorite console games using familiar keyboard and mouse configurations.

Plug-and-Play Across Major Platforms
The Sniper 2 delivers smooth and precise control across a wide range of platforms. It offers comprehensive support for PS5, PS4, Xbox Series X|S, Xbox One, Nintendo Switch, PC, mobile devices (iOS/Android), and the highly anticipated Nintendo Switch 2 (NS2). Compatible with major wired and 2.4 GHz wireless keyboards and mice from top brands like Razer, Logitech, ZOWIE, and ROG, the device features true plug-and-play functionality. Whether playing action RPGs, racing titles, or shooters, players can experience seamless control in any genre.

Personalized Control Center with Full-Color Display and Dedicated App
The Sniper 2 features a compact design equipped with a Full-Color Status Display to instantly show current system configurations, alongside customizable dynamic RGB ambient lighting.

To provide an optimized experience, the dedicated Brook Sniper 2 App (available for iOS and Android) serves as a personal control center. Users can easily customize DPI, X/Y axis sensitivity, remap controller buttons, configure macros, and adjust stick deadzones to combat drift. Additionally, players can download official Config profiles or share their own settings with the gaming community.

With over two decades of experience in hardware development, Brook Gaming remains committed to its “Your Game, Our Play” philosophy. The Sniper 2 represents a continuous breakthrough in cross-platform compatibility, offering players total freedom in how they play.

For More Information

Sniper 2 Official Page:
https://www.brookaccessory.com/products/sniper2/index.htmlBrook Gaming Official Website:
https://www.brookaccessory.com/

About Brook Gaming
With over 20 years of experience in gaming hardware design and manufacturing, Brook Gaming believes that gaming should not be limited by equipment. We are committed to breaking down platform barriers through innovative technology, fulfilling our brand promise: “Your Game, Our Play.” We will continue to stand at the forefront of player needs, redefining the infinite possibilities of cross-platform gaming with forward-looking products.

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Technology

Levels® Launches Strawberry and Unflavored Whey Protein Powders at Select Walmart Stores Nationwide

Published

56 seconds ago

August 15, 2026

The minimal-ingredient whey protein powders are now available in 1.48 lb canisters at select Walmart locations nationwide, along with single-serve sachets in Vanilla Bean and Double Chocolate.

JUPITER, Fla., Aug. 15, 2026 /PRNewswire/ — Today, Levels announced the launch of 1.48 lb canisters of Strawberry and Unflavored Whey Protein Powders, along with single-serve offerings in two of its most popular whey protein flavors, Vanilla Bean and Double Chocolate.

Levels® Launches Strawberry and Unflavored Whey Protein Powders at Select Walmart Stores Nationwide

These four products join Vanilla Bean and Double Chocolate 1.48 lb canisters already at Walmart stores across the U.S. The expanded flavor offerings broaden Walmart shoppers’ access to Levels’ whey protein, giving consumers new flavor and size options.

The Unflavored Whey Protein Powder boasts 25g of protein and 5.6g of BCAAs per scoop, with only two ingredients total. The Strawberry Whey Protein Powder contains 24g of protein and 5.4g of BCAAs per scoop, with only eight ingredients.

Both products hold the Clean Label Project® Purity Award. The rigorous testing screens for over 400 potential contaminants, including heavy metals, pesticides, and plasticizers, making it one of the most demanding certifications in the industry and one that’s held by less than 30% of brands in the space.

“Consumers are demanding better protein — products made with real ingredients they can actually trust,” said Blake Niemann, Founder & CEO of Levels. “Launching four flavors and sizes that are new to Walmart makes it easier than ever for people to enjoy high-quality whey protein made with minimal ingredients, transparent sourcing, and nothing artificial.”

“Walmart is a best-in-class retail partner for Levels, and we’re excited to bring new flavors and sizes to Walmart shoppers across the country. This continued expansion increases Levels’ Walmart distribution by nearly 120%, reinforcing the brand’s strong and growing presence at retail.”

In an industry beset by rising concerns about product safety and ingredient sourcing, Levels stands out with its radically simple approach and minimal 6–8 ingredient formulas. Levels sources grass-fed, hormone-free dairy to make its whey protein concentrate, the least-processed form of whey.

In addition to Walmart, Levels can be found at major retailers including Sam’s Club, Costco, Target, Kroger, Meijer, Wegmans, H-E-B, and Amazon. Levels products are also available online at levelsprotein.com and through leading retail websites.

About Levels
Founded by Blake Niemann, Levels was built on a simple belief: protein powder shouldn’t need a chemistry degree to understand. The brand builds its whey powders around high protein content, minimal ingredients, and flavors that are ridiculously good tasting — a formula that has driven distribution to a projected 10,000 retail locations and 30,000 points of distribution in 2026.

About Walmart
Bentonville, Arkansas-based Walmart Inc. (NYSE: WMT) serves customers at more than 10,500 stores and clubs in 19 countries, as well as at Walmart.com, with the purpose of saving people money so they can live better. Since 1962, Walmart has been committed to creating opportunities and bringing value to customers, associates, and communities around the world. Additional company information can be found by visiting the corporate website and press center.

Media Contacts
Deirdre O’Donoghue, Levels: deirdre@levelsprotein.com

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SOURCE Levels®

Technology

Creality Launches SPARKX i7 Nano: Bringing Compact Multi-Color Printing to $299

Published

1 hour ago

August 15, 2026

HOUSTON, Aug. 15, 2026 /PRNewswire/ — Creality, a global leader in the 3D printing industry, today announced the availability of the SPARKX i7 Nano, the latest addition to its i7 series. This desktop 3D printer saves space while delivering premium print quality across up to four colors. With a minimalist design that fits easily on a desk, the i7 Nano makes multi-color 3D printing more compact, affordable, and accessible.

Following the January debut of the i7 Color Combo, the i7 Nano is also built for smarter, more effortless 3D printing. It integrates AI-powered capabilities that simplify both creation and printing, including CubeMe for automatically turning 2D portraits into multi-color 3D models. A built-in 720p AI camera monitors prints for common failures such as spaghetti and air printing, while vibration compensation and dynamic pressure adjustment help maintain consistent print quality.

Beyond these shared features, the i7 Nano comes with an integrated spool holder and optimized filament layout, taking up less desktop space and making it easier to fit into compact workspaces. The spool holder mounts directly onto the printer body with a convenient snap-on design, eliminating the need for an external CFS Lite. This compact solution keeps the printer’s footprint small while maintaining a clean appearance without compromising printing performance.

Paired with the new CFS nano Kit, a small unit mounted on top of the printer, the i7 Nano enables vibrant multi-color printing with automatic filament switching for up to four colors. The CFS nano features a dual-motor system, with one motor controlling filament channel switching and the other handling filament feeding and retraction. This ensures smooth and efficient color changes while keeping the overall setup streamlined. The CFS nano also allows quick installation without complex disassembly or modifications and is compatible with existing i7 units.

The i7 Nano features a build volume of 260 × 260 × 255 mm and a maximum printing speed of up to 500 mm/s. It supports a hardened steel nozzle with a maximum temperature of 300°C and multiple nozzle diameters, including 0.2, 0.4, 0.6, and 0.8 mm. It is also equipped with automatic bed leveling, RFID filament reading and automatic filament refill to deliver an easy-to-use and reliable printing experience for beginners.

The SPARKX i7 Nano with CFS nano Kit will be available starting from August 15 for $299 in the U.S. at the Creality US Store.

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SOURCE Creality