Connect with us

Technology

ReferralMD Launches Autonomous Voice AI Agent for Patient Scheduling by Phone

Published

on

AI-powered voice agent schedules appointments using customer-defined scheduling rules and real-time provider availability from ReferralMD, or your EHR, PMS, or scheduling system.

MT. PLEASANT, S.C., Aug. 11, 2026 /PRNewswire-PRWeb/ — ReferralMD, the industry’s leading AI-first referral management and provider orchestration platform, today announced the launch of Voice AI Scheduling Agent, an intelligent voice assistant that autonomously sends and receives phone calls with patients to schedule appointments. The ReferralMD scheduling agent uses real-time provider availability and customer-defined scheduling rules from your EHR, PMS, or other scheduling software systems.

“Appointments get scheduled within minutes instead of days, in the patient’s preferred language, and staff can focus on higher-value care instead of repetitive outbound calls.”

Unlike traditional outbound scheduling systems that simply ask patients to call the office back, ReferralMD’s Voice AI Scheduling Agent completes the entire scheduling conversation. The AI agent verifies the patient’s identity, understands the reason for the visit, offers available appointment times based on customer-defined scheduling rules, answers common scheduling questions, and books the appointment directly into the provider’s EHR, PMS, or scheduling system.

The Voice AI Scheduling Agent continuously retrieves real-time provider schedules from integrated EHR, PMS, and scheduling systems, ensuring every appointment offered to patients is accurate and available. Organizations define their own rules by visit reason, provider preference, appointment type, location, specialty, insurance requirement, and other business logic, so the AI agent schedules exactly as staff would.

“Healthcare organizations continue to struggle with staffing shortages while patients wait days or weeks to receive a scheduling call,” said Rick Hammer, CPO of ReferralMD. “Our Voice AI Scheduling Agent eliminates those delays by engaging patients immediately after referrals are received. Appointments get scheduled within minutes instead of days, in the patient’s preferred language, and staff can focus on higher-value care instead of repetitive outbound calls.”

The Voice AI Scheduling Agent communicates with natural language over the phone, making scheduling accessible to every patient regardless of age or technical ability. Upon completion of scheduling, the autonomous AI agents continue to guide the patient journey with AI-powered conversational patient intake, reminders, and post-visit surveys.

The ReferralMD AI Agent supports incoming and outgoing calls, enabling patients, guardians, and providers to call the practice directly to schedule, refer, or complete workflow tasks.

Key Capabilities

Autonomous scheduling agent that sends and receives calls with patients and providersReal-time provider availability pulled directly from your EHR, PMS, or other scheduling systemCustomer-defined scheduling rules specifying appointment type, provider preference, location, specialty, insurance requirements, configurable workflow, and moreConversational voice AI agent that completely replaces a live scheduling coordinatorMultilingual conversations with automatic language detectionPatient identity verification before scheduling beginsDirect appointment booking into the organization’s scheduling system without manual intervention

The Voice AI Scheduling Agent is designed to help healthcare organizations improve patient access while significantly reducing scheduling workloads and call center costs. By automating routine scheduling conversations and connecting directly to existing scheduling systems, organizations can increase scheduling capacity without adding staff, reduce patient wait times, improve referral conversion rates, and deliver a more convenient patient experience.

The Voice AI Scheduling Agent is part of ReferralMD’s AI-first portfolio of autonomous agent solutions, including SmartFax© AI fax automation, Reports AI virtual reporting assistant, Patient Intake AI, SmartMatch© AI provider matching, and other intelligent workflow automation tools that automate the patient journey and synchronize patient data across healthcare networks.

Availability

Voice AI Scheduling is available today, with no startup cost, low pay-as-you-go pricing, and low-cost bidirectional EHR integrations configured for your workflows. Schedule a demonstration or contact sales@referralmd.com.

About ReferralMD

ReferralMD is the leading referral management and provider orchestration platform connecting healthcare organizations, physicians, and patients with AI-powered workflow automation. The platform streamlines referrals, scheduling, fax management, provider communications, analytics, patient access, and care coordination while leveraging artificial intelligence to eliminate manual administrative work. ReferralMD helps health systems, medical groups, Accountable Care Organizations, clinically integrated networks, and specialty practices improve patient access, increase referral conversion, and strengthen provider collaboration.

Media Contact

Elisabeth Buford, ReferralMD, 1 (800) 343-3729, elisabeth@referralmd.com, ReferralMD

View original content:https://www.prweb.com/releases/referralmd-launches-autonomous-voice-ai-agent-for-patient-scheduling-by-phone-302848766.html

SOURCE ReferralMD

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Pepperstone Appoints New CTO to Drive AI-Native Proprietary Tech Push

Published

on

By

Former Xero engineering executive Nigel Fernandes will lead Pepperstone’s push to own more of its technology as the business expands into crypto and new markets. 

MELBOURNE, Australia, Aug. 13, 2026 /PRNewswire/ — Melbourne-based Pepperstone, a global online trading and fintech provider serving clients in more than 160 countries, today announced the appointment of Nigel Fernandes as Chief Technology Officer (CTO), effective 1 October 2026. The appointment comes as Pepperstone accelerates its shift toward owning more of its own technology, building a broader fintech ecosystem spanning crypto, AI-native engineering and institutional-grade infrastructure. 

Fernandes brings more than 20 years of technology leadership experience across financial services, retail, media and enterprise software. He will join from Xero, where he serves as SVP and Executive General Manager of Engineering leading a global organisation across cloud platforms, customer identity and data. Prior to Xero, he held senior leadership roles at Publicis Sapient, Coles Group, SEEK and Envato. 

“I’m excited to be joining Pepperstone at such a pivotal time for the business,” said Fernandes. “My focus will be building on the quality global brand that traders have trusted for years, investing in the technology we own to scale an AI-native engineering foundation that gives clients faster, more reliable access to the tools they need.” 

“The technology underpinning our client experience is core to everything we do. We’re expanding Pepperstone into a genuine fintech ecosystem that opens access to crypto and new markets, while investing in our own technology to give clients a more personalised experience,” said Tamas Szabo, Group CEO of Pepperstone. “Nigel’s track record building high-performing engineering teams at some of the world’s best technology companies makes him the right leader to help us build that.” 

As CTO, Fernandes will lead engineering, architecture, security and data globally, reporting to Group CEO Tamas Szabo. He will be based at Pepperstone’s global headquarters in Melbourne.

About Pepperstone 

Pepperstone is a global fintech and CFD broker serving traders in more than 160 countries. The company provides access to forex, indices, commodities, shares, ETFs and digital asset markets through industry-leading platforms, competitive pricing and a strong regulatory framework. 

View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/pepperstone-appoints-new-cto-to-drive-ai-native-proprietary-tech-push-302849795.html

Continue Reading

Technology

Nasdaq Entrepreneurial Center launches Northwest Arkansas program to help small businesses grow and connect students to paid internships

Published

on

By

Over two years, the program gives early-stage founders mentorship and coaching while placing local college students in paid internships at area startups

PALO ALTO, Calif., Aug. 12, 2026 /PRNewswire/ — The Nasdaq Entrepreneurial Center, a non-profit, today announced the launch of a first-of-its-kind initiative in Northwest Arkansas that pilots a single model to address two challenges at once: giving early-stage small businesses the mentorship and coaching they need to grow, while helping local college students start their careers through paid internships at those businesses. The two-year program is delivered in partnership with the University of Arkansas Office of Entrepreneurship and Innovation and Northwest Arkansas Community College (NWACC).

Supported by the Walton Family Foundation, the initiative is designed to build a new model that regions across the country can adapt to convert local entrepreneurial energy into lasting economic growth. Support for this work is foundational to Northwest Arkansas’s continued success as a national leader in innovation and entrepreneurship. The Wells Fargo Foundation provides additional support for the initiative.

Early-stage companies often lack access to the networks and knowledge they need to scale. At the same time, many students at the region’s colleges have limited access to clear pathways into the innovation economy. These two gaps exist side by side, and each reinforces the other.

The initiative is the first time the Center has brought together two programs it has run separately: Milestone Circles, which provides structured coaching and learning within peer cohorts; and Startup Intern Match, a paid internship placement program connecting university students with early-stage startups.

Startups entering the program are enrolled concurrently in Milestone Circles and Startup Intern Match, giving them onboarding frameworks and coaching before their interns arrive so they can make the most of the incoming talent. Across the grant period, the program will support four early-stage founder cohorts totaling 70 startups and place 140 students in paid internships.

Applications are open on a rolling basis and can be submitted at https://nasdaqcenter.org/milestone-circles-ar/#apply.

Milestone Circles in Northwest Arkansas

A CEO peer-cohort program that brings together early-stage founders for structured coaching, peer accountability, and shared learning. Four cohorts will run over two years, supporting 70 early-stage startups, with up to 16 in-person sessions per cohort, including onboarding, accountability sessions, and a graduation. Projected outcomes across the grant period include an average revenue increase of at least 10% among revenue-generating participants, a combined minimum of $500,000 in new capital raised, and at least 30 new jobs created.

The program is part of the Center’s national Milestone Circles initiative, which has graduated 8,381 founders across 17,839 applications to date. In 2025 alone, the program delivered 5,267 hours of technical assistance across 238 program experiences, and enrollment is expected to surpass 9,000 participants in 2026.

Startup Intern Match in Northwest Arkansas

A paid internship placement program connecting University of Arkansas and NWACC students with early-stage startups across four cohorts over two years, led on the student side by the University of Arkansas Office of Entrepreneurship and Innovation. Students are compensated at $15 per hour for 10 hours per week over 12-week placements. Startups entering the program are enrolled concurrently in Milestone Circles, giving them onboarding frameworks and coaching before interns arrive. Across the grant period, 140 students will be placed.

The Center brings a proven track record in student placement. Most recently, working with Lehigh University, the Center placed 80 to 120 students per semester in startup internships. Demand is substantial, with more than 4,150 startups requesting interns to date, exceeding current program capacity by 32 times.

Both programs close with a joint graduation and Nasdaq Tower recognition in Times Square. Local advisor Matt Waller, former dean of the University of Arkansas Sam M. Walton College of Business, provides regional credibility and on-the-ground relationship support, and facilitates Milestone Circles NWA.

Quotes

“Northwest Arkansas is a hub of innovation and entrepreneurial energy, and we are proud to partner with the Walton Family Foundation to fuel that momentum,” said Nicola Corzine, CEO and Founding Executive Director of the Nasdaq Entrepreneurial Center. “Milestone Circles and Startup Intern Match will create real, lasting connections between students and startups, between founders and mentors, and between the Center and the Northwest Arkansas community.”

“Through the Office of Entrepreneurship and Innovation, we are committed to immersive learning that connects students with real-world challenges, founders, and emerging companies,” said Brent Williams, dean of the Sam M. Walton College of Business at the University of Arkansas. “We are pleased to partner with the Nasdaq Entrepreneurial Center and Northwest Arkansas Community College on Startup Intern Match, an initiative that expands access to startup experiences while strengthening the talent pipeline across our region.”

“This partnership connects classroom learning with paid, real-world experience at startups across Northwest Arkansas, helping students build the skills and professional networks they need for strong careers,” said Dr. Chris LaFata, dean of Business and Computer Information Systems at Northwest Arkansas Community College.

“Northwest Arkansas has no shortage of ambitious founders. What they often lack is a room of peers who will ask the hard questions and hold them accountable. That is what Milestone Circles provides,” said Matt Waller, professor at the Sam M. Walton College of Business at the University of Arkansas and facilitator of Milestone Circles NWA.

“Entrepreneurship can be a lonely journey,” said Yee-Lin Lai, senior program officer for the Walton Family Foundation’s Home Region Program. “Milestone Circles will connect Northwest Arkansas founders with peers and mentors who can help them navigate challenges and grow, while startup internships will give students hands-on experience and help build the region’s next generation of entrepreneurial talent.”

About the Nasdaq Entrepreneurial Center

The Nasdaq Entrepreneurial Center is a non-profit committed to growing access and resources for entrepreneurs. Since 2015, the Center has served more than 140,000 entrepreneurs worldwide, meeting the real-time needs of founders through educational programming and advancing entrepreneurial opportunity by sharing insights with policy leaders, capital allocators, and academic partners.

About the Walton Family Foundation

The Walton Family Foundation is at its core, a family-led foundation. Three generations of the descendants of our founders, Sam and Helen Walton, and their spouses, work together to lead the foundation and create access to opportunities for people and communities. We work in three areas: improving education, protecting rivers and oceans and the communities they support, and investing in our home region of Northwest Arkansas and the Arkansas-Mississippi Delta. To learn more, visit waltonfamilyfoundation.org.

About the Milestone Circles NWA facilitator

Matt Waller is a Professor of Supply Chain Management at the Sam M. Walton College of Business at the University of Arkansas, where he holds the William Dillard II Endowed Leadership Chair. He served as dean of the college for eight years before returning to full-time faculty in 2023. He co-founded Mercari Technologies, one of Arkansas’s first venture-backed companies, and advises early-stage founders across Northwest Arkansas. He facilitates Milestone Circles NWA.

Media contact

Nasdaq Entrepreneurial Center

thecenter@extensionpr.com 

View original content to download multimedia:https://www.prnewswire.com/news-releases/nasdaq-entrepreneurial-center-launches-northwest-arkansas-program-to-help-small-businesses-grow-and-connect-students-to-paid-internships-302850230.html

SOURCE Nasdaq Entrepreneurial Center

Continue Reading

Technology

How TruTrade Is Making Advanced Trading Technology More Accessible

Published

on

By

TruTrade is focused on simplifying how traders interact with advanced AI-driven technology while providing flexibility and control over the trading experience

SCOTTSDALE, Ariz., Aug. 12, 2026 /PRNewswire/ — Advanced trading technology does not have to mean a complicated trading experience. TruTrade, a software company specializing in AI-driven trading technology, is focused on making sophisticated trading tools easier to understand, configure, and use for traders with different levels of experience and different approaches to the markets.

As trading technology has evolved, traders have gained access to increasingly sophisticated tools for automation, market analysis, strategy execution, and risk management. However, more advanced technology can also introduce additional complexity. TruTrade develops its software with an emphasis on simplifying the way users interact with these capabilities, allowing the technology to handle complex processes while providing traders with straightforward controls over their experience.

Through TruTrade’s AI-driven software, users can establish trading preferences and risk parameters while maintaining control over when the technology operates. This approach is designed to reduce the amount of manual interaction required during a trading session without removing the trader from the process. Users can start, pause, or stop the software based on their individual preferences.

TruTrade also recognizes that accessibility means providing different ways to interact with trading technology. RipperONE AI offers a chartless AI-driven trading experience for users who prefer greater automation and less interaction with traditional charts. TruTrade’s Interactive AI Chart-Based Suite provides a more hands-on environment for traders who prefer to engage directly with charts and trading tools.

QuickFund AI complements TruTrade’s software by helping traders obtain funded proprietary trading accounts through compatible third-party proprietary trading firms. The service provides eligible traders with a pathway to access funded trading capital for use with compatible TruTrade technology. Funding decisions are made solely by the selected proprietary trading firm.

As AI continues to influence the development of trading software, TruTrade remains focused on combining advanced technology with an approachable user experience. By simplifying how traders interact with AI-driven tools while preserving flexibility and user control, TruTrade aims to make sophisticated trading technology easier to incorporate into a wider range of trading approaches.

For more information about TruTrade and its AI-driven trading solutions, visit TruTrade.io.

View original content to download multimedia:https://www.prnewswire.com/news-releases/how-trutrade-is-making-advanced-trading-technology-more-accessible-302850174.html

SOURCE TruTrade

Continue Reading

Trending