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In HelloNation, Managed IT Expert Lionel Fermin Explains Choosing the Right Managed IT Partner

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The article explains how businesses can evaluate IT support, security, communication, continuity, and planning before choosing a provider.

HOBBS, N.M., Aug. 21, 2026 /PRNewswire/ — How do you choose the right managed IT partner? A HelloNation article featuring insights from Managed IT Expert Lionel Fermin of GlobaTech Solutions in Hobbs, New Mexico, explains what businesses should consider before selecting a provider.

The HelloNation article explains that choosing a technology provider involves more than finding someone who can fix computers. Technology supports communication, customer service, financial systems, security, and many other daily operations. A reliable provider should understand how these systems work together across a business.

The article notes that companies should begin by reviewing what managed IT services actually include. Some providers focus mostly on technical support, while others also assist with cybersecurity, system monitoring, technology planning, and future technology needs. Businesses should understand which systems are covered and when support is available.

Response times are another important consideration. The article explains that a provider should describe how support requests are prioritized and assigned. Businesses should also know how they will receive updates while technical problems are being addressed.

Clear communication becomes especially important during an outage or security incident. The article notes that employees and managers need to understand what happened, who is addressing the problem, and what comes next. Providers should be able to explain technical issues in plain language so business leaders can make informed decisions.

Cybersecurity should also be discussed before a company selects a managed IT partner. The article describes several protections businesses may need, including software updates, access controls, monitoring, employee training, and secure backups. Providers should also explain how they identify and respond to possible threats.

The article explains that business continuity goes beyond maintaining data backups. A continuity plan should address how employees access systems and communicate during disruptions. It should also identify recovery responsibilities and determine which important systems should return first.

Technology planning is another sign that a provider is looking beyond daily support. The article notes that businesses may need to replace equipment, improve security, add software, or update older systems. Planning helps leaders decide which investments need attention now and which can wait.

As businesses grow, these decisions can become more important. Managed IT Expert Lionel Fermin’s insights featured in the article address the value of reviewing network capacity, software needs, security controls, and equipment replacement schedules before existing systems become strained.

Accountability and documentation are also important parts of a long-term technology relationship. The article explains that business leaders should know who handles key tasks and how the provider measures its work. Clear documentation can also make troubleshooting faster and strengthen business continuity during unexpected disruptions.

Cost remains part of the decision, but price alone may not reflect the full value of managed IT services. The article advises businesses to compare what agreements actually cover and identify services that could result in additional charges. Providers should also explain the business reasons behind recommended technology investments.

The article concludes that selecting a provider comes down to technical skill, communication, accountability, security, and planning. The right relationship should support daily operations, prepare the organization for disruptions, and help leaders understand how technology fits into broader business goals.

Choosing the Right Managed IT Partner features insights from Lionel Fermin, Managed IT Expert of Hobbs, New Mexico, in HelloNation.

About HelloNation
HelloNation is America’s Good News Network, a premier media platform built on the idea that good news travels faster when real people tell real stories. Through its community-focused publications and innovative “edvertising” approach, HelloNation delivers content that informs, inspires, and spotlights the leaders making a meaningful impact in their communities.

www.hellonation.com

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Tencent Cloud and Teleport Collaborate to Advance AI-Powered Cross-Border Logistics from China

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SHENZHEN, China, Nov. 13, 2026 /PRNewswire/ — At the 2026 Tencent Global Digital Ecosystem Summit, Tencent Cloud, the cloud business of global technology company Tencent, signed a Memorandum of Understanding (MOU) with Teleport, Capital A’s logistics venture and leading Southeast Asian eCommerce logistics specialist. Under the MOU, Tencent Cloud will provide the cloud infrastructure for Teleport’s operations in China, while Teleport will leverage Tencent Cloud’s artificial intelligence (AI) to build smarter, more automated logistics operations for cross-border movement from China.

The Teleport Network: Built for Cross-Border eCommerce

Teleport moves eCommerce and cargo on Southeast Asia’s largest air network, moving up to 1.25 million parcels a day across the Teleport Network, connecting China, Southeast Asia, Oceania and the Middle East by leveraging the freighter and belly capacity of over 55 airline partners. Operating at this scale demands seamless orchestration, which begins with ensuring every single parcel moves with verified, accurate data. The partnership with Tencent Cloud anchors shipment data on a reliable digital foundation from the first mile and ensures every subsequent process from customs clearance to mid-mile multi-airline transfers runs on timely, accurate information.

Supporting the Next Phase of Growth for Cross-Border Logistics

As global cross-border e-commerce accelerates, managing operational complexity requires moving beyond passively monitoring shipments. Backed by deep ecosystem experience in China and across global markets, the partnership with Tencent Cloud will make it easier for Chinese marketplaces, shippers and regional partners to integrate and collaborate seamlessly. This establishes a unified, single source of truth across the supply chain, giving Teleport, its airline partners and its eCommerce customers identical real-time tracking from origin to destination.

Accelerating AI Adoption Across Logistics Operations

Building on this Cloud data foundation, Teleport is exploring a suite of Tencent Cloud AI solutions to advance operational efficiency.

Tencent Cloud Agent Development Platform (ADP): Enables Teleport to build and deploy purpose-built AI agents across core operational workflows, including automated route optimisation, customs document processing, dynamic capacity planning, and real-time disruption recovery.TokenHub: Provides flexible access to different AI models, helping Teleport balance capability, responsiveness and cost efficiency across AI applications.WorkBuddy: Enhances internal operations and knowledge access through multi-agent workflows, enabling teams to collaborate more efficiently.eKYC & identity verification: Strengthens verification and onboarding workflows for cross-border merchants, air cargo partners, and ground handling agents, reinforcing compliance and security across the network.

Poshu Yeung, Senior Vice President of Tencent Cloud and Head of Tencent Cloud International, said: “As cross-border commerce continues to create new opportunities across Asia and beyond, logistics providers are increasingly looking for technologies that can help improve efficiency, strengthen resilience and support growth across multiple markets. Through our collaboration with Teleport, we are combining Tencent Cloud’s infrastructure and AI capabilities with Teleport’s logistics expertise to help move the Teleport Network beyond visibility towards intelligent decision-making and execution, enabling greater operational agility across its cross-border logistics network.”

Milan Dhingra, Chief Product Technology Officer of Teleport, said: “Teleport will always be a physical air logistics business, but we run digital first. Therefore it is key that we work with the right partners in the right market where mission critical cargo data need to flow, where their expertise is unmatched. China has its own digital ecosystem and we wanted a partner that understands Teleport’s vision for seamless orchestration and intelligence while being purpose-built for local requirements. Tencent Cloud is that partner for us in China.”

Making the Teleport Network Smarter

This strategic collaboration reflects a shared commitment to advance the development of cross-border logistics through cloud and AI technologies. By pairing Teleport’s logistics expertise with Tencent Cloud’s infrastructure and AI capabilities, both companies aim to turn operational data into real-time, actionable intelligence across the Teleport Network enabling reliable, scalable eCommerce movement across the region.

About Tencent Cloud

Tencent Cloud, one of the world’s leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, IoT, and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, travel, and transportation. 

About Teleport

Teleport is an integrated eCommerce logistics specialist operating the largest, yet asset-light, air network in Southeast Asia. We are on a mission to move things across the region faster, cheaper and better than anyone else – by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day. Teleport is a logistics venture of Capital A, with a presence across Malaysia, Singapore, Thailand, Indonesia, Philippines, Chinese Mainland, Chinese Hong Kong and India.

For more information, please visit teleport.it or our social media on LinkedIn, and Instagram.

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DATA.BET Now Powers Sportradar’s Unified Odds Feed

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Delivering a full esports betting toolset, from Tier-1 majors to Tier-4 tournaments across key disciplines

LIMASSOL, Cyprus, Nov. 13, 2026 /PRNewswire/ — DATA.BET, a trusted sportsbook solution supplier, has signed a deal with Sportradar, a leading global sports technology company, to become one of the partnered providers for its expanded offering.

Through the integration, Sportradar receives DATA.BET’s esports data content and performance-boosting toolset cover 1,800+ tournaments and 94,000+ matches annually across 60+ markets. Widgets and Streaming are set to follow, giving operators a fuller esports experience around headline events and niche competitions.

As a part of the deal, DATA.BET covers Counter-Strike 2, Dota 2, League of Legends, from Tier-1 to Tier-4 tournaments, with Valorant and other titles set to follow shortly. For DATA.BET, the deal marks a significant step in its global expansion and reinforces its position as a trusted esports Odds Feed supplier to the largest names in the industry.

“Becoming a supplier for Sportradar’s esports offering reflects the trust that the industry’s biggest players place in our content and products,” said Otto Bonning, Head of Sales at DATA.BET. “We’re confident in our coverage depth, speed, and trading expertise. This deal also opens a new route for our content, from Tier-1 majors to lower-tier tournaments running around the clock, to reach users around the world.”

Roman Garin, SVP, Innovation at Sportradar, said: “Esports’ fully digital nature creates an expectation for fast, deep live betting experiences. The providers that have built the market across Counter-Strike 2, Dota 2 and League of Legends each bring their own strengths and trading style, and the best fit can differ from title to title. By bringing them together through our Unified Odds Feed, we’re giving operators greater choice and flexibility through a single integration, and we’ll continue adding providers and titles as the market evolves.” 

About DATA.BET

DATA.BET is a sportsbook technology supplier established in 2017, delivering solution across sports, esports, virtual competitions, and prediction markets. Its portfolio includes Odds Feed, Risk Management, Single Page Application (iFrame), Bet Builder, Widgets, Streaming, and a range of player-engaging features. The company combines AI-powered capabilities with 24/7 in-house trading expertise, 99.99% system uptime, 97% markets uptime, and licensed content. DATA.BET provides coverage of 100+ disciplines, 150k+ monthly events, and 3,000+ markets, supporting betting operators, online casinos, and platform providers with scalable offerings and reliable sportsbook infrastructure.

About Sportradar

Sportradar Group AG (NASDAQ: SRAD), founded in 2001, is a leading global sports technology company creating immersive experiences for sports fans and bettors. Positioned at the intersection of the sports media and betting/gaming industries, Sportradar provides betting and iGaming operators, media and technology companies, prediction market partners, and sports federations with a best-in-class range of solutions to help grow their businesses. Trusted by the world’s leading global sports organizations, including the ATP, NBA, WNBA, NHL, MLB, MLS, PGA TOUR, UEFA, FIFA, CONMEBOL, AFC, and the Bundesliga, and global clients including Flutter, DraftKings, Google, Microsoft, Kalshi, and Polymarket, Sportradar covers more than a million events annually across all major sports. Sportradar is not just redefining the sports fan experience; it also safeguards sports through its Integrity Services division and advocacy for an integrity-driven environment for all involved.

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Biel Crystal Named to 2025 Forbes China Novel Intelligent Economy Selection

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HONG KONG, Nov. 13, 2026 /PRNewswire/ — Forbes, the global business magazine, has named Biel Crystal to its “2025 Forbes China Novel Intelligent Economy Selection,” citing the company’s deep implementation and innovation breakthroughs in smart manufacturing and industrial large models.

Biel Crystal, a leading global provider of exterior structural components and module solutions for smart devices, operates nine smart manufacturing bases worldwide. It has more than 100,000 employees and annual capacity of more than 2.5 billion units. The company has fully deployed industrial AI large models using an architecture purpose-built for industrial scenarios, embedding industrial characteristics at the foundation and spanning R&D and design, manufacturing, finished-product inspection, operations management and maintenance services.

The most representative applications are in three industrial scenarios: production, R&D and quality inspection. In production, Biel Crystal has more tightly integrated machine learning with industrial simulation to enable automatic, dynamic optimization of coating machine parameters and automatic tool compensation for CNC machine tools, improving overall efficiency by at least 10%. In R&D, coordinated use of structural, fluid/thermal, motion and electromagnetic simulations allows product designs to identify and resolve more than 80% of potential problems during the R&D stage, cutting R&D cycles by 30% to 50% and reducing physical prototypes by more than 60%. In quality inspection, its self-developed automated optical inspection (AOI) technology combines multimodal inspection, few-shot learning and millisecond-level real-time feedback, lowering the missed-detection rate to 0.05% and reducing manual re-inspection workload by 50%.

Notably, Biel Crystal did not rely on general-purpose large models. Instead, it adopted an architecture purpose-built for industrial scenarios, embedding industry’s stringent requirements for real-time performance, determinism and reliability into model design from the ground up. The company says this ensures the models are “usable, stable and precise” on production lines and drives manufacturing from “single-point automation” toward “plant-wide intelligence.”

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