New Velocity AI agent helps insurance professionals find and act on critical information faster across document-intensive workflows

DENVER, Sept. 28, 2026 /PRNewswire/ — Vertafore®, the leader in insurance distribution technology in the AI era, today announced general availability of its new Velocity™ Document Intelligence Agent, which automates time-consuming research across insurance documents so professionals can get to the information they need faster.

Agency, MGA, and carrier teams often spend significant time reviewing dozens of documents to answer a customer question, renew or endorse a policy, assess a risk or resolve a claim. The information they need is usually somewhere in the content they have access to, but the time it takes to find, compare and piece it together is the problem.

Available in Vertafore’s ImageRight®, Document Intelligence Agent automates that research so insurance professionals can spend less time finding and more time acting on information.

Users ask a question in natural language and the AI agent finds and synthesizes relevant information across the content they are authorized to access—spanning Word documents, spreadsheets, PDFs, images, email, and more—bringing it together in a clear answer with document- and page-level source citations. Unlike traditional keyword search, the agent uses the meaning and context of the question to surface relevant information rather than simply returning matching results.

For example, Document Intelligence Agent can identify and summarize changes in coverage between policy terms, bring together claims and loss history to support underwriting or reconstruct the documented sequence of communications around a claim—supporting everything from compiling an answer while on the phone with a client to reviewing a new submission, preparing for a renewal, taking over a new account, and preparing for an audit.

In early testing, information that took approximately 20 minutes to find manually was surfaced in two minutes—up to a 90% reduction in document search and review time.

“Our teams spend a lot of time searching through policy files for specific information, sometimes going back years,” said Amber Troyer, Software Administrator at Hummel Group Insurance. “With the Document Intelligence Agent, we can ask what we’re looking for in plain language and get directly to the right information. It’s even finding relevant results in mislabeled documents—something that would be easy for a person to overlook. This is going to help our team surface all the content they need to service accounts, faster.”

“Insurance professionals spend a huge amount of their expertise just finding the information needed to do their job,” said James Thom, president and chief AI officer at Vertafore. “AI changes that equation. By automating the research and bringing the right information forward, we can remove a major source of distribution drag and give people more capacity for the decisions, relationships and judgment that require their expertise.”

Bringing specialized AI into insurance workflows

Built on the Vertafore Velocity™ AI Platform, Document Intelligence Agent is the latest addition to Vertafore’s growing portfolio of AI agents embedded directly in the workflows insurance professionals use every day.

The new AI agent is a key enabler to Vertafore’s vision for the Agentic Agency and Digital Underwriter, helping the insurance industry eliminate drag across the distribution lifecycle and achieve Distribution Velocity—speed with intentional outcomes across workflows. Leveraging AI to take the friction out of research and surface insights is a valuable step in empowering agencies, MGAs and carriers to adapt faster and grow smarter.

About Vertafore

Vertafore powers Distribution Velocity, accelerating every part of the insurance value chain within and across agencies, MGAs, and carriers so they can adapt faster and grow smarter. As the trusted backbone of the industry, Vertafore provides the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across sales, servicing, accounting, underwriting, and back-office operations, taking insurance workflows from friction to flow.

Supporting over 95% of the top agencies and insurers and 50% of industry compliance transactions, Vertafore leads at the intersection of innovation and trust, giving customers the speed, performance power, and confidence to transform and grow at scale in the new era. Vertafore is headquartered in Denver, Colorado. Learn more at www.vertafore.com.

©2026 Vertafore and the Vertafore logo are registered trademarks of Vertafore. All rights reserved. All other trademarks are the property of their respective owners.

MEDIA CONTACT:
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New Velocity AI agent helps insurance professionals find and act on critical information faster across document-intensive workflows

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SOURCE Vertafore, Inc.

Workflow verifies coverage and pulls endorsement forms directly from the policy, extending automation Fulcrum already runs for policy checking and proposals.

SAN FRANCISCO, Sept. 28, 2026 /PRNewswire/ — Fulcrum today launched a certificate workflow that returns a complete, endorsement-ready certificate from an emailed request in under a minute, built on the same policy data the platform already uses for policy checking and proposal generation.

Fulcrum automates the underwriting context the document depends on, reading the policy rather than filling a form the way most certificate tools do. The workflow reads the inbound request and any attached contract, compares what is being demanded against the coverage the client actually carries, and flags requests the policy cannot satisfy before an account manager commits to anything. It locates the supporting endorsement forms inside the policy, pulls them, sorts them by the situation they apply to, and attaches them. Description of operations language comes from wording the agency has already approved, shaped to each client’s preferences. Account managers review and approve every certificate before it issues.

“When you track the lifecycle of a policy, from policy checking to proposals to servicing, certificates are such a major, tedious piece of that,” said Albert Hu, Product Lead for certificates at Fulcrum. “They’re also extremely hard to automate, because they require so much context about where a policy stands. We’d always wanted to build it, and once we’d proven ourselves with other workflows, we knew it was time.”

Certificates are the latest, and most demanding, of the major workflow areas Fulcrum has taken on, following policy checking and proposal generation. The sequence was deliberate: both of those required the platform to read and reconcile policy data across carriers, forms, and lines of business, and certificates inherit that same foundation.

Renewals compound the gain: because each certificate is built from current policy data rather than a stored template, an entire account can be reissued in a single batch, work that can otherwise take agencies days or weeks each year. It is the largest single gain Fulcrum has delivered to date, doubling the time the platform returns to account managers. Endorsement handling drew the most scrutiny from early users but has been fully tested and proven.

“I am confident, based on what Fulcrum has built, that this new workflow is going to be a game changer for all of Foundation Risk Partners (FRP) We’re really excited about the deployment of COIs,” said Daniel Greene, Midwest Regional Vice President of P&C Operations at FRP.

“Certificate requests are one of the most repetitive, time-consuming parts of an account manager’s day, not because the work is unimportant, but because it eats up hours that should go to higher-value client conversations,” said Arjun Mangla, CEO and Co-founder at Fulcrum. “Getting that time back without losing turnaround is what changes for these teams.”

Fulcrum is used by nearly half of the top 50 U.S. insurance brokerages and executes more than 2,500 hours of servicing work each day. The certificate workflow joins the company’s agents for policy checking, coverage analysis, proposal preparation, and sales preparation.

About Fulcrum

Fulcrum is the leading AI platform for insurance brokerages, helping teams modernize workflows like policy checking, proposal generation, and certificate issuance. Trusted by top U.S. brokerages, Fulcrum’s AI agents integrate directly with existing systems to deliver faster, more accurate service without adding headcount. Learn more at www.withfulcrum.com

Media Contact: Colleen O’Hara | press@withfulcrum.com

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SOURCE Fulcrum

The tech-driven wig brand celebrates its community with a Veralux™-powered vision of effortless style, self-expression and giving back.

NEW YORK, Sept. 28, 2026 /PRNewswire/ — Frodio, a tech-driven wig brand on a mission to make style effortless, expressive and accessible for young women, is marking its second anniversary in October with “Frodio Loves You.” Featuring the “1000 Free Wigs” giveaway, the celebration thanks the community growing alongside the brand and invites more people to share their beauty on their own terms.

At its heart is a simple message: Frodio listens. Frodio cares. Frodio gives back. The anniversary recognizes the individual styles, perspectives and experiences that bring the brand to life, while welcoming more voices into its community.

Technology in Service of Self-Expression

Powered by Veralux™ fiber-blend technology, Frodio puts freedom of expression at the center of its approach to style: the freedom to change a look, explore different sides of oneself and feel beautiful on one’s own terms. Its brand philosophy brings technology and community together: “Powered by Veralux™. Shaped with our community. Made for every version of you.”

The anniversary extends that philosophy into a shared celebration. Frodio encourages its community to exchange styling inspiration and share the looks, stories and everyday moments that make them feel beautiful. As the brand enters its third year, “1000 Free Wigs” turns its appreciation into a community giveback: 1,000 Wigs. 1,000 Ways to Be You.

How to Enter

Entries are open September 28–October 4, 2026, to eligible U.S. participants and close at 11:59 p.m. PDT on October 4.

To enter, follow Frodio on TikTok or Instagram, comment “1,000 Wigs. 1,000 Ways to Be You” on an official Frodio post, and tag one friend.

Entry Review and Winner Confirmation

From October 5–11, 2026, Frodio will review entries and remove duplicate, automated, invalid or otherwise ineligible submissions. On October 12, 2026, the brand will announce potential winners and begin contacting them through the official account on their entry platform: @frodio_official on TikTok or @frodiohair on Instagram.

Potential winners must respond and provide the required verification and contact information by October 15, 2026. Selection is provisional until the required response and verification are completed. If a potential winner misses the deadline, cannot be reached or does not meet the campaign requirements, the prize may be reassigned.

Redeeming a Free Wig

On October 16, 2026, confirmed winners will receive a redemption code to select one eligible wig at no cost from Frodio’s designated Giveaway Collection. Available styles, colors and variations are subject to inventory at the time of redemption.

Prizes must be redeemed by January 31, 2027. Unredeemed prizes will be forfeited after the deadline. Giveaway wigs are not eligible for return or exchange.

No Fee to Claim a Prize

Frodio will never charge a fee to claim a giveaway prize. Winners will not be required to purchase another product, transfer money to a private account or provide payment information through an unofficial profile.

For full giveaway details, visit the link in Frodio’s official social media bio. Follow #FrodioLovesYou for the anniversary celebration.

About Frodio

Frodio is a tech-driven wig brand on a mission to make style effortless, expressive and accessible for young women. Powered by Veralux™ fiber-blend technology and shaped with its community, the brand champions the freedom to explore personal style. Learn more at frodio.com.

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SOURCE Frodio