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ServiceNow launches AI Workflow Factory to turn workflow improvement into a continuous, agentic AI-powered loop

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India’s partner ecosystem to deploy new autonomous coding to scale global development 

MUMBAI, India, Oct. 6, 2026 /PRNewswire/ — ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced AI Workflow Factory and Autonomous Engineer solutions that discover where AI can improve work and deliver one unified way to build and run, and extend AI workflows across the enterprise to directly address the execution gaps caused by fragmented, legacy infrastructure.

Enterprises can use AI Workflow Factory and Autonomous Engineer solutions to scale business operations in days, not months, all while being governed by AI Control Tower. 

Announced in India at World Forum Mumbai, the news reinforces India’s role as one of the key markets for governed, enterprise-wide AI transformation. ServiceNow’s partner ecosystem in India is adopting AI Workflow Factory and deploying new developer capabilities including unattended coding for autonomous planning, building, and testing of implementation work with ServiceNow’s Autonomous Engineer. Developers get access to everything they need in one place to scale delivery, while retaining control of critical decisions.

“The next phase of AI demands connected execution, not fragmented solutions,” said Bhaskar Babu, ServiceNow Business Group India lead, Accenture. “ServiceNow’s AI Workflow Factory is designed to help organizations build and sustain AI automation across the applications and systems they already use. For our clients, this can help bridge the gap between AI investment and measurable business outcomes, while maintaining the visibility and governance needed to extend AI across the organization.”

“We are helping enterprises embrace systems of cognitive work where AI agents, enterprise knowledge and workflows come together with people driving direction and governance,” said Anant Adya, EVP and Co-Head, Cloud, Infrastructure and Security, Infosys. “ServiceNow’s AI Workflow Factory and Autonomous Engineer, together with Infosys Topaz and Infosys Cobalt, help enterprises move from isolated AI initiatives toward secure, scalable and continuously improving intelligent systems.” 

One platform, one governed loop with AI Workflow Factory

Instead of starting a new transformation project each time a business problem surfaces, every outcome helps reveal the next opportunity for multi-process improvement with AI Workflow Factory – a continuous workflow improvement loop to deliver repeatable AI transformation. The loop connects:

Process Mining – identifying which business processes should change, tied to the KPIs that business units measureAutonomous Engineer and Build Agent – helping teams to build new workflow improvements and control qualityApp Engine – to run the new, improved workflows, safely at scale

The business challenge could be to increase case deflection by 20 percent across several business units. Traditionally, an organisation would need to put together a mature case deflection team, and pilot in one business unit, before moving to the next. With AI Workflow Factory, the outcome leads the process. Process Mining shows where cases can be deflected today, then the ‘factory’ builds the workflows, AI agents roll them out across the business units in tandem and continue to refine this process against the listed outcome, all within the guardrails you set in AI Control Tower. Your developers, strategists, UX designers and product operators move off the build and on to the next innovation for your business.

People still set the direction and approve the outcome, while AI moves more of the work forward at scale, with the ServiceNow AI Control Tower enabling enterprises to govern AI assets throughout the loop.

“Customers in India and around the world are no longer asking whether AI can improve the business — they are asking how fast they can turn that improvement into measurable outcomes, safely and at scale,” said Amit Zavery, President, Chief Operating Officer and Chief Product Officer, ServiceNow. “AI Workflow Factory brings the full cycle of reinvention onto the ServiceNow platform, so teams can move from idea to impact continuously, with control and governance built into every step.”

Move faster without giving up control

As AI takes on more work, enterprises need to maintain visibility and control, especially in regulated industries. AI Control Tower governs the workflows, decisions, and agent actions running through AI Workflow Factory. For enterprises in regulated sectors such as BFSI and telecommunications, ServiceNow India’s data centers provide resilience, auditability, and the oversight required to put AI to work responsibly.

Why this matters for India 

India’s enterprises are operationalizing AI faster than the global average, and enterprise AI investment grew 119% in a single year, one of the strongest showings among the markets ServiceNow surveyed in its 2026 Enterprise AI Maturity Index. The gap isn’t ambition or pace. It’s turning that speed into governed, connected execution: closing legacy integration gaps and containing the ‘solutions sprawl’ the same research flags as a top risk. That’s the specific problem AI Workflow Factory is built to close.

Connecting the enterprise with ServiceNow

Build applications and AI agents with ServiceNow, along with any AI development tools your teams also use, then run and scale them with the ServiceNow AI Platform under one governance model and one audit trail. Through Action Fabric, AI Workflow Factory extends that same governed loop to third-party AI agents and tools. The result is choice without sacrificing control and the AI Control Tower brings one governed view for the enterprise.

Availability: AI Workflow Factory is globally available today. Autonomous Engineer Early Access is available on request.

Media Contact

Anuj Bhinde

+91 72084 21492

anuj.bhinde@omc.com

Saheli Mukhopadhyay

+91 99201 67891

saheli.mukhopadhyay@omc.com 

Felicia David

+918433564729

felicia.david@omc.com 

 

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Kuailu Meeting Major Upgrade: Full-Link AI “Presence” Makes Cross-Border, Bilingual, and Hosted Meetings Effortless

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HONG KONG, Oct. 7, 2026 /PRNewswire/ — In today’s business landscape—where global collaboration and hybrid work have become standard practice—corporate meetings frequently face challenges such as cross-border language barriers, time zone conflicts, lost information, and post-meeting execution gaps. Kuailu Technology, an enterprise AI intelligent office solution provider, has officially unveiled the upgraded Kuailu Meeting. Centered around the concept of “Full-Link AI Presence,” the platform delivers intelligent transformation across every phase—pre-meeting, in-meeting, and post-meeting—making cross-border collaboration, bilingual communication, and meeting hosting completely seamless.

1. Say Goodbye to Inefficiency with One Command: Full-Link AI Redefines the Meeting Experience

Traditional video conferencing systems often provide only basic connectivity. Kuailu Meeting deeply embeds proprietary AI capabilities throughout the entire lifecycle of a meeting:

Pre-Meeting (Zero Time Wasted) | One-Command Scheduling: Eliminates cumbersome calendar bookings and manual invite processes. Users can simply issue a voice or text command (e.g., “Schedule my weekly team meeting for tomorrow at 3 PM”), and the AI automatically configures meeting parameters, invites attendees, and manages cross-time-zone notifications.

In-Meeting (Zero Details Missed) | Real-Time Bilingual Subtitles & AI Hosting:Real-Time Bilingual Subtitles & Smart Error Correction: Supports real-time multi-language translation and high-precision speech recognition, tailored for cross-border meetings and international business negotiations to break down language barriers.Digital Avatar (AI Twin): When urgent matters, temporary departures, or time zone conflicts arise, participants can deploy a digital avatar to attend on their behalf. The avatar captures the core points of discussions during their absence, achieving true multi-tasking presence.

Post-Meeting (Zero Effort Required) | Automated Minutes & Action Item Loop in 1 Minute: Leveraging voiceprint recognition and speaker separation technology (accurately identifying who said what and when), the AI generates key takeaways and executive summaries within one minute post-meeting. It also automatically dispatches decision items as actionable tasks, closing the execution loop.

2. Unlocking 3 Core Scenarios: Seamless Connections for Cross-Border, Bilingual, and Hosted Meetings

Kuailu Meeting delivers tailored solutions for the most challenging communication environments:

1. Cross-Border Business Meetings: Eliminating Language Barriers

Pain Point: Misinterpretation of technical terminology and high costs of live translation in multinational teams.

Solution: Real-time multi-language recognition and domain-specific error correction make cross-border decision-making as smooth as face-to-face communication.

2. Multi-Party Bilingual Meetings: Precision Voiceprint Recording

Pain Point: Difficulty attributing specific arguments to individual speakers during fast-paced, multi-person discussions.

Solution: Voiceprint identification and speaker separation technology precisely attribute core points to individual speakers, outputting a clear, structured dialogue transcript.

3. Smart Hosted Meetings: Ultra-Flexible “Digital Avatar Presence”

Pain Point: Overlapping schedules or last-minute emergencies that prevent full physical attendance.

Solution: Enable AI Hosting and Digital Avatar attendance to automatically capture key topics and trace action points, ensuring decision-making continuity.

3. Core Technical Capabilities: Low-Bandwidth HD & Private Secure Deployment

Beyond its flagship AI features, Kuailu Meeting exhibits robust engineering in underlying communications and security architecture:

Low-Bandwidth HD Technology (1080P at 600Kbps): Utilizing pixel-level AI restoration, layered encoding, and anti-packet-loss algorithms, the system delivers smooth, ultra-HD video even during travel, in remote locations, or under fluctuating network conditions.Flexible Deployment & Data Sovereignty: Supports both SaaS and enterprise private deployment, ensuring full corporate control over meeting data assets and communication privacy, meeting strict compliance standards in sectors like finance and energy.

4. Returning Meetings to Their Core Purpose: Driving Decisions

The Kuailu Technology team stated: “Meetings should not be an exhausting burden on employees, but rather the decision-making engine that drives business forward. Through ‘Full-Link AI Presence,’ Kuailu Meeting saves teams time on scheduling and note-taking while ensuring that every meeting produces traceable, actionable results.”

Kuailu Meeting is now open for product trials and enterprise private deployment requests. For more information, please visit Kuailu Technology’s official website (www.kuailutech.com).

About Kuailu Technology

Kuailu Technology is committed to reshaping enterprise productivity through AI technology and a unified data foundation. Its flagship product portfolio includes the enterprise AI work partner platform KuWork, Kuailu AI HR Management, and Kuailu Meeting, empowering organizations worldwide to achieve efficient and intelligent digital transformation.

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SOURCE Kuailu Technology

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Metanoia, Aethertek, and TechPhosis Team Up to Drive 6G FR3 Technology in India

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NEW DELHI, Oct. 7, 2026 /PRNewswire/ — Aligned with the Make-in-India, Design-in-India, and Integrate-in-India initiatives, Metanoia and Aethertek announced a strategic collaboration with TechPhosis to develop and commercialize 5G FR2 and next-generation 6G FR3 solutions across India’s growing telecommunications market.

The initiative integrates the Metanoia-Aethertek Albizia FR2/FR3 radio with TechPhosis’s 5G Core (5GC) and Distributed Unit (DU) platforms, establishing resilient, open-architecture private and public cellular networks throughout the region.

“To support India’s 6G ambitions, we are proud to launch one of the first 6G radios with Metanoia and Aethertek Albizia FR2/FR3 radio platform. Metanoia’s MOSART software empowers early 6G FR3 researchers to build customized solutions,” said Ritesh Aggarwal, CEO of TechPhosis.

Advancing Open Standards: O-RAN WG7 and MOSART
A pivotal component of this initiative is Metanoia’s introduction of MOSART (Metanoia Open Source Advanced Radio Technology) software, running on O-RAN Alliance Working Group 7 (WG7) white-box radio hardware architectures. Available on GitLab, MOSART natively supports standard WG7 platforms, including 24dBm indoor, 5W outdoor, and FR2/FR3 50dBm outdoor radio units.

WG7 specifications enable open radio hardware design to lower development costs, while MOSART provides equipment builders, system integrators, and operators a solid baseline to customize without proprietary vendor lock-in.

“Coupling O-RAN WG7 hardware with our MOSART software commercializes open radio platforms. Alongside partners like SERA Network, Aethertek and TechPhosis, we are creating a practical path from 5G FR2 today to 6G FR3 tomorrow,” said Stewart Wu, CEO of Metanoia.

Partnering with Aethertek for Albizia FR2/FR3
Metanoia and Aethertek partnered to develop the Albizia FR2/FR3 radio platform, combining Metanoia’s Cobra MT2824 SoC baseband chip with Aethertek’s NOVA Antenna-in-Module (AiM).

This modular beamforming architecture streamlines the migration toward FR3 spectrum, enabling Indian operators to validate high-capacity, low-latency 5G-Advanced and pioneer early 6G deployments with proven RF efficiency.

“This collaboration strengthens our shared ability to deliver next-generation O-RUs with validated beamforming and RF performance,” said Perry Lin, Director of Business Development at Aethertek. “Working together with Metanoia and TechPhosis ensures we can accelerate customer deployments and commercialize advanced radio platforms with confidence.”

Commercial FR1 and FR2 radios Powered by Metanoia Cobra MT2824 SoC
At the foundation of these high-performance open radios is Metanoia’s Cobra MT2824 Digital Front End (DFE) SoC. Delivering power efficiency, compact dimensions, and versatility, the Cobra MT2824 powers multiple commercialized ORU products deployed across enterprise and carrier networks.

“SERA Network is proud to be first to market with Metanoia Cobra MT2824-based FR-1 ORU products,” said Jerry Chien, CEO of SERA Network. “Our 24dBm and 5W units lead in power and size, and MOSART open-source software allows our radios to serve as extensible platforms meeting unique customer requirements.”

By uniting Metanoia’s Cobra MT2824 silicon, Aethertek’s FR2/FR3 AiM modules, and TechPhosis’s DU and 5G core stacks, the partners deliver an open ecosystem ready for 5G and 6G development.

Please come to India Mobile Congress Hall 1 BP 18 to explore MOSART powered ORUs: Albizia FR2/FR3 radio, SERA 24dBm and 5W FR1 radios.

About Metanoia

Metanoia Communications Inc. specializes in Software Defined Radio (SDR) and 5G/B5G PHY semiconductor solutions for Open RAN Radio Units and Small Cells. Powered by its proprietary MOSART® platform, its programmable baseband and RF SoCs support 4T4R FR1 and 2T2R FR2 architectures, ensuring full compliance with evolving 3GPP and O-RAN standards.

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Prospera Financial Services Adds Experienced Advisor to Expanding Platform

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St. Pete Beach, Florida-Based John Farren Joins National Boutique Firm for Technology, Personalized Support and Flexibility

DALLAS, Oct. 7, 2026 /PRNewswire/ — Prospera Financial Services, Inc. (“Prospera”), a boutique wealth management firm supporting a nationwide network of independent advisors, today announced that wealth manager John Farren of St. Pete Beach, Florida, has joined its growing national platform and footprint.

Farren is Managing Director of Farren Private Wealth and has more than three decades of experience advising high-net-worth individuals, institutional clients and business owners. He has helped individuals and families with retirement planning, 401(k) rollovers, 72(t) distribution strategies and custom portfolio construction. He earned a designation through the Private Investment Management (PIM) program, which is a specialized credential program for financial advisors who can make discretionary investment decisions on behalf of clients.

“After my time at larger firms, I was drawn to Prospera’s scale and personalized support,” Farren said. “I was looking for the right balance of flexibility and resources, with incredible back office support, that enable me to deliver the exceptional service my clients deserve, and Prospera has a reputation for empowering advisors to exceed expectations.”

Tarah Williams, Prospera’s president and chief operating officer, added, “John’s decades of experience, proven track record and dedication to client service make him a natural fit for Prospera’s culture. He has built trust with his clients the same way we do with our advisors by meeting their evolving needs in a changing industry. Prospera is proud to provide the resources and support to help John continue to grow.”

Farren is the latest advisor this year to join Prospera, which supports 230 independent financial advisors and more than $30 billion in client assets. As the firm continues to grow, it remains committed to maintaining a 2.5:1 advisor-to-home-office staff ratio, ensuring advisors receive the personalized service, accessibility and resources that define Prospera’s boutique approach.

About Prospera Financial Services
Founded in 1982, Prospera Financial Services, Member FINRA/SIPC and a Registered Investment Adviser, is a boutique independent broker-dealer headquartered in Dallas, Texas. Built by advisors for advisors, Prospera combines a service-driven culture with the flexibility, independence, and resources needed to help financial professionals grow their businesses and better serve their clients. The firm supports independent financial advisors nationwide through personalized support, innovative solutions, and strategic clearing and custodial relationships. For more information, visit www.prosperafinancial.com.

Media Contacts
Donald C. Cutler or Lorene Yue
Haven Tower Group LLC
424 317 4864 or 424 317 4854
dcutler@haventower.com or lyue@haventower.com

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SOURCE Prospera Financial Services

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