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THE STUDIO BEHIND DOLLY’S LIFE OF MANY COLORS MUSEUM

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NASHVILLE, Tenn., Oct. 8, 2026 /PRNewswire/ — As Dolly Parton’s SongTeller Hotel and Dolly’s Life of Many Colors Museum officially open in Nashville, AOA, the award-winning design, production, and project management studio behind the museum’s immersive experience, is sharing an inside look at the two-year journey to bring Dolly Parton’s story to life – from their first concept sketches through opening day.

AOA served as the sole creative and production partner behind Dolly’s Life of Many Colors Museum, leading the collaboration with Dolly Parton and her family from concept through opening day delivery. The museum’s design and curation were led by Dolly’s niece and museum Executive Director Rebecca Seaver, Dolly’s sister Rachel Parton George, and Dolly’s Creative Director and Costume Designer Steve Summers, who collaborated closely with the AOA team throughout the design process. Dolly and her family led the story, and AOA dreamt and built the physical world around it.

“When Dolly Parton and her family reached out to us, we knew we wanted to be in the room with her. Our team has long admired who she is and everything she has done, and working alongside her and her team gave us a chance to discover parts of her life and her history that we’d never known,” said Tom Acomb, Chief Creative Executive and Co-Founder of AOA. “We started with a napkin sketch and a lot of blank paper, but we brought the lessons learned from dozens of projects to the table so she could tell her story in her own voice.”

That story, in most museum settings, comes to life via physical artifacts, with supporting roles provided by graphics and media. Under AOA’s creative stewardship, Dolly’s artifacts (of which the museum has more than 300), decades of archival media, and the physical environments themselves are woven together by Dolly’s autobiographical narration, creating a cohesive performance in which all elements work collaboratively to tell Dolly’s story. AOA also brought in all the technological tools as a full suite to apply toward the story as it developed.

Spanning the entirety of the hotel’s third floor at more than 20,000 square feet, the museum takes guests on Dolly’s journey “from the top of the mountains to the top of the world” – from a recreation of the small cabin where she was born in the Great Smoky Mountains, through her earliest days in Nashville, her rise on television and film, the founding of Dollywood, and decades of philanthropy and global influence.

“It is important to the guest journey that each exhibit feels like the moment it’s representing in Dolly’s life while also ensuring a seamless experience,” said Juliana-Marie “JAM” Troyan, Producer at AOA. “To strike this balance, our team was intentional in all aspects of design, from color palettes and textures to the fonts on signs and the distant instruments guests hear in background music.”

The project’s greatest design challenge came before a single finish was chosen: the museum’s 20,000 square feet weren’t purpose-built, but carved from the third floor of what began as an office tower before its conversion into Dolly Parton’s SongTeller Hotel. AOA led the project across its full lifecycle – concept design and development, architecture, interior design, graphic design, media design and production, mockups and prototypes, previsualization, scenic paint and fabrication, show set design, technical direction and integration, project management, and construction oversight – working alongside trusted fabrication and technical partners to translate more than 20 distinct themed environments into a single, continuous walk-through experience, with material, color, and texture shifting from room to room to mark each chapter of Dolly’s story.

That storytelling shows up in the museum’s smallest details as much as its largest gestures: a recreation of the Wishy Washy, the real laundromat where Dolly met her late husband Carl Dean, pairs an animated retelling of their meeting with her actual wedding dress, on public display for the first time. Elsewhere, AOA’s scenic painters translated vistas from Dolly’s Tennessee Mountain Home into a front-porch mural that envelops the museum’s recreation.

“We didn’t want to build a museum that felt like a museum. With the focus being one of the most dazzling and decorated careers in entertainment, we wanted guests to feel like they were walking through Dolly’s actual memories as she would have remembered them. This space had to feel visceral, glamorous, saturated, and as varied in texture and material as the life Dolly lived,” said Erin McCollum, Principal Concept Designer and Creative Lead at AOA. “Every creative decision came back to that idea – each exhibit acts as an immersive, unique patch on the coat of Dolly’s life.”

The experience closes with an original piece of technology developed specifically for the museum: a virtual performance, where guests can experience Dolly on stage. Her performance is perspective-corrected and lit to match the room in real time, so that the line between the physical and digital spaces all but disappears. It’s one of several technologies – including a centralized show-control system that synchronizes audio, video, lighting and interactive media throughout the museum, and a hands-free assistive-listening system offering personalized audio and multilingual captioning – that give the museum the pacing and atmosphere of an immersive entertainment experience rather than a traditional exhibition hall.

“We had to make sure nothing about the technology got in the way of the connection between Dolly and her audience,” said Jeff DeBoer, Art Director at AOA. “Dolly’s music was part of my childhood before it was ever part of my career, so getting to help bring her back on stage, one more time, for everyone who walks through that room is not something I’ll ever take for granted.”

Behind the scenes, the project was built on the same business discipline Dolly herself was known for. AOA delivered the museum, managing its schedule and budget while balancing creative ambitions with the feasibility studies and projected-visitation modeling required to bring a project of this scale to life. That same care extended to two dedicated shopping experiences, woven into the guest journey from the very beginning, designed to feel like a natural extension of Dolly’s story rather than a stop along the way.

“Every schedule, every budget line, every design decision had to serve the same goal: telling Dolly’s story with the same honesty and integrity as Dolly herself,” said Shannon Mashchak, Principal Project Manager at AOA. “Managing this project to ensure it came together across so many disciplines, vendors, and hands was made even more meaningful by getting to do it alongside such a talented team, and being able to preserve a legacy through physical space.”

“Dolly approached this project the way she’s approached everything in her career – with heart, but also with real work ethic and focus,” said Mike Ostendorf, CEO and Co-Founder of AOA. “Our job was to match that: to build something emotionally unforgettable that was also delivered on time, on budget, and built to last. I’m incredibly proud of what this team accomplished.”

Alongside the museum, AOA’s project management team under the leadership of Savannah Wexler, General Manager of AOA Tennessee and Senior Project Manager, supported the broader vision for Dolly Parton’s SongTeller Hotel, a 240-room property created in partnership with Dolly Parton and Herschend. As the project’s owner’s representative, the team ensured Dolly’s storytelling spirit carries through the guest experience beyond the museum’s walls and into the hotel that houses it.

About AOA
AOA is an award-winning design, production, and project management studio specializing in immersive destinations, themed entertainment, and experiential storytelling. With team members worldwide and a track record of 400+ completed projects across six continents, AOA’s work spans theme parks, cultural centers, immersive experiences, live events, and branded environments. AOA’s capabilities focus on all aspects of the project life cycle – from concept to design to project management to completion – creating memorable destinations that resonate with audiences around the globe. Learn more at www.insideaoa.com

About Dolly’s Life of Many Colors Museum
Dolly’s Life of Many Colors Museum is the most comprehensive exhibition dedicated to the life and career of Dolly Parton, one of the world’s most beloved and influential entertainers. Spanning more than 20,000 square feet, the museum invites visitors to experience Parton’s journey “from the top of the mountains to the top of the world” through immersive exhibits, behind-the-scenes artifacts, multimedia installations, and personal stories told through Dolly’s own perspective. The museum’s design and curation are led by Dolly’s sister, Rachel Parton George, and niece, Rebecca Seaver. Located at 126 3rd Avenue North in downtown Nashville, the museum offers its own dedicated entrance while occupying the third floor of Dolly Parton’s SongTeller Hotel. In addition to its exhibitions, the museum experience offers two distinctive and expansive retail stores offering official Dolly Parton merchandise and exclusive collections. Opening soon, Dolly’s Life of Many Colors Museum will serve as the largest single showcase of Dolly Parton’s extraordinary life and legacy.

About Dolly Parton’s Songteller Hotel
The SongTeller Hotel is a partnership between Dolly Parton and Herschend, the world’s largest family-held themed attractions company. Their 40-year relationship has created beloved resort destinations like Dollywood’s DreamMore Resort & Spa and Dollywood’s HeartSong Lodge & Resort, each rooted in warmth, storytelling, and Southern hospitality. That same spirit now extends to Nashville through the SongTeller Hotel, where Herschend brings its signature Heartspitality™ promise, Love in All We Do Every Day, to this new experience in the heart of Music City.

Dolly Parton’s SongTeller Hotel is Dolly’s love letter to the city of Nashville. Her iconic charm and songwriting spirit is woven into every room, suite and detail, creating a one-of-a-kind hotel experience. Guests can expect a lively and welcoming atmosphere with first-class amenities and 240 uniquely original and refined accommodations. Dolly Parton’s SongTeller Hotel is also home to Dolly’s Life of Many Colors Museum and two on-site entertainment venues, Parton’s Live and Jolene’s, featuring live music performances, culinary creations, craft cocktails, and more.

Media Contacts:
AOA: Didi Bethurum | didi@insideaoa.com
Dolly’s Life of Many Colors Museum | Results Global: Abbey Kovacevich | abbey@resultsglobalagency.com
Dolly Parton’s SongTeller Hotel | The Zimmerman Agency | songteller@zimmerman.com 

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Promptly and ZEISS VisioGen partner to bring human-verified AI patient engagement to ophthalmology practices

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A partnership that connects every website inquiry a practice receives, answered with licensed clinical review, to the system that books, follows up, and converts the patient

MIAMI, Oct. 8, 2026 /PRNewswire-PRWeb/ — Promptly and ZEISS VisioGen partner to bring human-verified AI patient engagement to ophthalmology practices.

“Seamless workflows drive conversion. Integrating Promptly’s Patient Conversion System with ZEISS Visiogen gives practices a unified, end-to-end workflow guiding patients from inquiry to payment without juggling multiple systems.” — Dr. Anish Kapur, CEO, Promptly

A partnership that connects every website inquiry a practice receives, answered with licensed clinical review, to the system that books, follows up, and converts the patient.

Promptly Technology, Inc. (Promptly), which offers the most comprehensive all-in-one Patient Experience Suite including the leading Patient Conversion System for specialty medical practices, and ZEISS VisioGen, a human-verified AI patient communication solution from Carl Zeiss India Bangalore Pvt Ltd, today announced a partnership to give U.S. ophthalmology practices one connected path from a patient’s first website question to a booked, converted patient.

Ophthalmology practices receive candidacy, cost, and recovery questions through their websites at every hour. Answering those questions well, and then converting the inquiry into a scheduled patient, are two different jobs. This partnership brings together a system for each.

What each company brings

ZEISS VisioGen is the first responsible AI solution for patient engagement in ophthalmology. It answers patient questions submitted through a practice’s website, with a ZEISS-trained, licensed optometrist reviewing every reply before the patient sees it. It is built exclusively for ophthalmology, connects with all major practice management and EHR systems, is HIPAA compliant, and is not a medical device. Not another chatbot: a professionally verified patient-engagement service operated for the clinic.

Promptly’s Patient Conversion System captures each inquiry into the practice CRM and books, schedules, follows up, and tracks the patient, running on top of the practice management and EHR systems a clinic already uses. Its role is to convert the inquiry and record the outcome.

What the partnership gives practices

Together, the two systems give a practice one governed path: a patient’s question is answered under licensed clinical review, then handed to the practice with the intent, context, and next step, where it is booked, followed up, and converted. The practice adds no headcount and keeps the systems it already runs.

“A lead is only as valuable as the patient experience that follows, because while marketing drives interest, seamless workflows drive conversion. By integrating Promptly’s Patient Conversion System with ZEISS Visiogen’s lead generation and clinical review, we are giving practices a unified, end-to-end workflow. Together, we are guiding patients from their initial inquiry all the way to final payment, without the burden of managing multiple systems.”

Dr. Anish Kapur, Founder and Chief Executive Officer, Promptly.

Availability

ZEISS VisioGen and Promptly are available to U.S. ophthalmology practices. Both companies will be at the American Academy of Ophthalmology 2026 annual meeting in New Orleans, October 10 to 12. ZEISS VisioGen is at booth 3719 and Promptly is at booth 1861.

About Promptly

Promptly is an all-in-one Patient Engagement and Experience Suite designed to supercharge existing practice management systems. By automating tedious administrative tasks, Promptly empowers healthcare staff to focus on what matters most: connecting with patients. Our comprehensive platform consolidates multiple software solutions into a single, unified hub featuring online appointment scheduling, digital intake, real-time insurance verification, automated payments, and multi-channel patient communication.

About ZEISS VisioGen

ZEISS VisioGen is the first responsible AI solution for patient engagement in ophthalmology, a human-verified AI patient communication platform from Carl Zeiss India Bangalore Pvt Ltd. Patient questions submitted through a practice’s website are drafted by AI against the practice’s approved protocols and reviewed by a ZEISS-trained, licensed optometrist before delivery. ZEISS VisioGen connects with all major practice management and EHR systems, is HIPAA compliant, is not a medical device, and is available in the United States.

Media Contact

Promptly Marketing, Promptly, 1 (908) 271-8695, marketing@promptlycheckin.com, promptlycheckin.com

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Live Entertainment Expert Dino Hall Explains Live Event Planning in HelloNation

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The Article Outlines How Organizers Can Coordinate Performers, Venues, Production, Logistics, and Audience Needs When Planning a Concert.

ALBUQUERQUE, N.M., Oct. 8, 2026 /PRNewswire/ — What should organizers consider when planning a concert? A HelloNation article answers that question, featuring insights from Dino Hall of DSH ENTERTAINMENT, INC.®️in Albuquerque, New Mexico.

The article explains that live event planning begins well before performers arrive at a venue. Organizers first need to define the event’s purpose, expected audience, available budget, and desired experience. These early decisions shape artist selection, production needs, scheduling, and other program elements.

According to the article, artist booking requires more than selecting performers who fit the event concept. Organizers should consider audience expectations, venue size, schedules, and technical needs. Contracts should also address performance times, payment terms, travel arrangements, production requirements, and responsibilities for everyone involved.

The HelloNation article notes that venue selection directly affects concert production and audience experience. Capacity should fit expected attendance while leaving appropriate space for staging, equipment, staff, and guests. During planning, also review accessibility, parking, transportation, security, sound restrictions, and venue requirements.

Technical coordination is another important part of live event planning. The article explains that performers may require specific sound systems, lighting, staging, electrical service, dressing rooms, or other equipment. Reviewing these requirements early helps production teams determine whether the venue and vendors can support each performance.

Scheduling brings the separate parts of concert production together. Load-in, sound checks, rehearsals, performances, vendor setup, security briefings, and cleanup all require defined time periods. The article recommends building enough flexibility into the schedule to address delays without disrupting the entire event.

Clear communication also supports effective event logistics. The article describes the importance of assigning responsibilities for artist needs, technical production, venue operations, security, guest services, and schedule changes. Centralized information can help artists, vendors, production teams, and organizers work from the same instructions.

The article also emphasizes audience experience throughout the planning process. Entry procedures, seating, signage, restrooms, food service, accessibility, and crowd movement can shape the guest experience. Careful planning in these areas can help prevent operational problems from distracting from the performances.

For cultural event planning, the article advises organizers to consider traditions, history, and community representation. Artists, speakers, food, activities, and visual elements should reflect the culture with appropriate care. Consultation with knowledgeable community members can help identify concerns before the event reaches the public.

Live Entertainment Expert Dino Hall’s insights also inform the article’s discussion of promotion and contingency planning. Event descriptions should accurately represent performers, cultural elements, schedules, and venue details. Organizers should also prepare procedures for weather problems, artist delays, equipment failures, medical situations, crowd concerns, and transportation disruptions.

The article concludes that successful event logistics depend on coordination across every part of the program. When purpose, programming, concert production, communication, and audience experience align, organizers can create a more cohesive event for performers and guests.

Live Entertainment And Concert Experiences features insights from Dino Hall, Live Entertainment Expert of DSH ENTERTAINMENT, INC.®️. Albuquerque, New Mexico, in HelloNation.

About HelloNation

HelloNation is America’s Good News Network, a premier media platform built on the idea that good news travels faster when real people tell real stories. Through its community-focused publications and innovative “edvertising” approach, HelloNation delivers content that informs, inspires, and spotlights the leaders making a meaningful impact in their communities.

www.hellonation.com

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Meeting AI Demand: BICSI Transforms Alongside Telecommunications Infrastructure

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TAMPA, Fla., Oct. 8, 2026 /PRNewswire/ — As AI adoption accelerates, so does the demand for high-speed networks, data centers, and intelligent infrastructure, and the professionals building that foundation need a steadfast resource behind them. BICSI, the global authority on telecommunications infrastructure, announces the launch of a revitalized brand and organizational identity. This strategic evolution is focused on the immediate needs of the telecommunications industry worldwide and reinforces BICSI as the backbone of global connectivity.

“BICSI’s new brand reflects both who we are today and the leadership role we are committed to playing in the future of ICT infrastructure,” said John H. Daniels, CEO of BICSI. “As technology advances and the demands on our industry grow, our responsibility to provide the technical expertise, standards, and professional development that move the profession forward has never been greater. Our refreshed identity reinforces that commitment, positioning BICSI as a trusted, independent authority helping shape the future of our industry.”

BICSI emphasizes the launch will not interrupt the services, certifications, or support that current members and customers rely on. Rather, it will bring consistency across all BICSI offerings, making it easier to recognize and engage with the expert resources telecommunications professionals need. All audiences across regions and channels can access the same trustworthy products, now clearly categorized under five new core offerings:

StandardsCertificationsTrainingCommunityPolicy Center

BICSI’s new tagline “Higher Standards. Stronger Connections.” embodies how BICSI’s focus on innovation and quality advances the entire industry. BICSI is here to lead through whatever comes next and keep our world talking, learning, building, and thriving.

Explore how BICSI is shaping the future of telecommunications infrastructure worldwide at BICSI.org.

About BICSI. BICSI is the global authority advancing telecommunications infrastructure. BICSI provides technical expertise and industry workforce development that helps infrastructure perform more consistently, scale effectively, and support an increasingly connected world. By setting high standards, providing training, governing certification, fostering the professional community, and shaping policy, BICSI supports the designer, installer, and technical leaders who build reliable, high-performing connectivity systems worldwide. Learn more at BICSI.org.

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