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Toku Powers foodpanda’s Support for Customers in Cambodia and Laos

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In the latest extension of Toku’s partnership with foodpanda, its AI-powered customer experience platform now supports customer conversations across these new markets.

SINGAPORE, Oct. 29, 2026 /PRNewswire/ — Toku Ltd. (SGX: TKU) (“Toku” or the “Company”, and together with its subsidiaries, the “Group”), a Singapore-headquartered AI-powered customer experience (CX) platform, today announced that foodpanda is using Toku Contact Centre to power its support for customers in Cambodia and Laos, extending its regional partnership with Toku. The platform supports a team of agents managed by foodpanda’s agency, handling both inbound and outbound calls. It has been in production since 8 September 2026.

This extension builds on an existing relationship between Toku and foodpanda in other markets, reflecting foodpanda’s confidence in the platform’s ability to perform reliably in operationally complex, fast-moving environments where connectivity and language demands are anything but standard.

“Every expansion a customer trusts us with is earned, not given,” said Thomas Laboulle, Founder and Chief Executive Officer of Toku. “foodpanda runs one of the most demanding customer operations in the region. Its decision to take our partnership into new markets tells us the platform is doing exactly what we built it to do: perform where complexity is the norm. We intend to build on that confidence as the partnership grows.”

Customer support in Cambodia and Laos runs on the same Toku platform that powers foodpanda’s operations in other markets. This provides foodpanda with consistent reporting and performance metrics across the partnership, allowing results to be compared across deployments. Consolidating voice operations on a common platform also reduces the number of voice-technology relationships foodpanda needs to manage, supporting a more consistent experience for customers and agents, with inbound and outbound calling handled end-to-end through Toku.

“Reliability and speed are non-negotiable for the customers who rely on foodpanda every day,” said Ye Myint Aung, Head of Country Marketplace Experience (CLM Cluster) at foodpanda. “Toku’s platform has met that standard in our other markets, which made using it for our customers in Cambodia and Laos an easy call.”

This deployment reflects Toku’s modular CX Platform, built on end-to-end ownership of the technology stack from carrier-grade connectivity through to AI applications. It also adds to Toku’s growing base of enterprise customers across the region, reinforcing its position as a trusted partner for complex, multi-market customer operations.

About Toku

Headquartered in Singapore, Toku Ltd. (SGX Catalist: TKU) is a cloud-native, AI-powered customer experience platform purpose-built for enterprises operating in complex, multi-market environments. With deep roots in the APAC region and an expanding global footprint, Toku’s modular 360° CX Platform orchestrates customer interactions across voice, chat, email and digital channels while managing regulatory, linguistic and infrastructure complexity at scale.

Built on end-to-end ownership of its technology stack, from carrier-grade connectivity to AI applications, Toku delivers enterprise-grade security, reliability and deployment flexibility across commercial cloud, private data centres and hybrid environments. Its AI capabilities include transcription, summarisation, sentiment analysis, conversation analytics and governed virtual agents, designed to integrate seamlessly with enterprise systems and customer data.

Trusted by leading enterprises and public-sector organisations, Toku helps organisations streamline operations, scale customer engagement and deliver consistent experiences in fragmented markets worldwide.

For more information about Toku, visit toku.co.

Forward-Looking Statements

This press release contains forward-looking statements regarding Toku’s expansion plans and business strategy. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. Toku undertakes no obligation to update these statements to reflect subsequent events or circumstances.

Sponsor’s Statement

Toku Ltd. (the “Company”) was listed on Catalist of the Singapore Exchange Securities Trading Limited (the “Exchange”) on 22 January 2026. The initial public offering of the Company was sponsored by PrimePartners Corporate Finance Pte. Ltd. (the “Sponsor”). This press release has been reviewed by the Sponsor. It has not been examined or approved by the Exchange and the Exchange assumes no responsibility for the contents of this press release, including the correctness of any of the statements or opinions made or reports contained in this press release. The contact person for the Sponsor is Ms. Ng Shi Qing, 16 Collyer Quay, #10-00 Collyer Quay Centre, Singapore 049318, sponsorship@ppcf.com.sg.

Investor Relations Contact:
investor.relations@toku.co 

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SOURCE Toku Ltd.

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Shenzhen Unveils APEC China 2026 Host-City Theme Song and Music Video

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SHENZHEN, China, Nov. 1, 2026 /PRNewswire/ — The host-city theme song for APEC China 2026, Meet You Where Wonders Bloom (在奇迹之城遇见你), was produced by the Publicity Department of the CPC Shenzhen Municipal Committee and created by Shenzhen Media Group. Written and composed by He Muyang, Vice Chairman of the Chinese Musicians Association and a Shenzhen-based musician, the song is performed by popular singers Jane Zhang and Joseph Zeng. With its fresh, youthful pop sound, the song tells the stories of ordinary dreamers, weaving together personal aspirations, Shenzhen’s remarkable development, and the broader vision of Asia-Pacific cooperation.

Released alongside the song, the music video goes beyond showcasing Shenzhen’s cityscape to put people at the heart of the story. Through the experiences of people from all walks of life, particularly young people and those from overseas, it captures the energy and appeal of Shenzhen, the City of Miracles, and its warm welcome to the world. Running 4 minutes and 45 seconds, the video features 176 shots filmed across Shenzhen, with more than 100 residents appearing on screen. From location coordination and filming support to bringing participants together, the production was a citywide effort. More than just a music video, it became a shared expression of Shenzhen’s enthusiasm as APEC host city.

From a refreshing melody to a city ready to welcome the world, Shenzhen is embracing its role as APEC host with openness and inclusiveness, extending a warm invitation to guests from near and far to gather in Shenzhen.

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SOURCE Shenzhen Media Group

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Shenzhen Unveils APEC China 2026 Host-City Theme Song and Music Video

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SHENZHEN, China, Nov. 1, 2026 /PRNewswire/ — The host-city theme song for APEC China 2026, Meet You Where Wonders Bloom (在奇迹之城遇见你), was produced by the Publicity Department of the CPC Shenzhen Municipal Committee and created by Shenzhen Media Group. Written and composed by He Muyang, Vice Chairman of the Chinese Musicians Association and a Shenzhen-based musician, the song is performed by popular singers Jane Zhang and Joseph Zeng. With its fresh, youthful pop sound, the song tells the stories of ordinary dreamers, weaving together personal aspirations, Shenzhen’s remarkable development, and the broader vision of Asia-Pacific cooperation.

Released alongside the song, the music video goes beyond showcasing Shenzhen’s cityscape to put people at the heart of the story. Through the experiences of people from all walks of life, particularly young people and those from overseas, it captures the energy and appeal of Shenzhen, the City of Miracles, and its warm welcome to the world. Running 4 minutes and 45 seconds, the video features 176 shots filmed across Shenzhen, with more than 100 residents appearing on screen. From location coordination and filming support to bringing participants together, the production was a citywide effort. More than just a music video, it became a shared expression of Shenzhen’s enthusiasm as APEC host city.

From a refreshing melody to a city ready to welcome the world, Shenzhen is embracing its role as APEC host with openness and inclusiveness, extending a warm invitation to guests from near and far to gather in Shenzhen.

View original content to download multimedia:https://www.prnewswire.com/news-releases/shenzhen-unveils-apec-china-2026-host-city-theme-song-and-music-video-302925715.html

SOURCE Shenzhen Media Group

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Context Labs AI Distillery™ Lets Enterprises Run Sovereign AI on Data They Own

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Company launches the Context Engine for trusted sovereign AI, which packages an enterprise’s own data with verified lineage for use with the frontier or open-weight model the enterprise chooses.

ABU DHABI, United Arab Emirates, Nov. 1, 2026 /PRNewswire/ — Context Labs B.V. (“Context Labs”), the AI Data Infrastructure company, today launched the Context Labs AI Distillery™, the Context Engine for trusted sovereign AI. The AI Distillery converts an enterprise’s operational and business data into a governed Context Package that the enterprise owns, creating their own protected competitive moat. Every answer an AI model draws from the package is traced to its source records, and the package works with the frontier or open weight model the customer chooses, inside the customer’s own environment.

Analysts have quantified the obstacle to scaling enterprise AI. Gartner predicts that through 2026 organizations will abandon 60% of AI projects unsupported by AI-ready data, and that over 40% of agentic AI projects will be canceled by the end of 2027. McKinsey reports that eight in ten companies name data limitations as the barrier to scaling AI agents. Gartner has also described what enterprises now need: software that lets teams construct, govern and deliver semantically organized knowledge to AI agents, built on ontologies and knowledge graphs.

 The Context Labs AI Distillery™ is designed around six outcomes:

Own your IP. An enterprise’s knowledge, know-how and operating context stay inside a Context Package that only it controls and are not used to train third-party AI models.

Own your AI. The intelligence employees create in everyday use accrues to the enterprise, not to a model provider, and grows with every interaction.

Trusted, provable answers. Every output carries its data lineage and decision provenance, so answers can be verified, audited, and defended.

Build, protect and scale a proprietary competitive asset. The Context Package captures how the enterprise describes and runs its operations, starting with one facility and extending to others without rebuilding.

Sovereign by design. The AI Distillery runs inside the customer’s own data center or chosen cloud, so data stays where the customer decides.

Freedom of model choice, at lower cost. Customers can use any frontier or open-weight model and switch models without rebuilding the Context Package. Precise, verified context reduces the tokens each query uses.

The AI Distillery works in three steps: distill, package, and prove. It maps an enterprise’s structured and unstructured data to industry-specific ontologies, stores the result in a Context Package with cryptographic provenance, and checks answers against the company’s own records before any model goes into production. Work that has typically required teams of specialist engineers becomes a guided, governed workflow.

Context Agents and the Semantic Context Tunnel. Context Agents answer operational, commercial and compliance questions from the enterprise’s Context Package, with every figure traced to its source. The Semantic Context Tunnel brings the same context into the AI assistant employees already use. Both work within the access controls the enterprise sets.

“Models come and go. An enterprise’s context should not,” said Dan Harple, Founder, Chairman and CEO of Context Labs. “Frontier models will keep improving, but they do not supply governance, provenance or trust, and they should not absorb the knowledge that makes a company competitive. The AI Distillery gives enterprises a moat they own: their own context, proven and protected, working with whichever model they choose. That is how our customers own their IP and own their AI.”

At ADIPEC 2026, Context Labs is demonstrating the AI Distillery on energy-sector use cases, in which a Context Agent answers operational questions with every figure traced to the underlying plant records. Context Labs is located Arab Development Group stand, Stand #5240, Hall 5 and in the Dell AI Factory with NVIDIA, AI Zone, Hall 13.

Availability. The Context Labs AI Distillery™ is available now through the Microsoft Marketplace. Each enterprise license includes an industry starter kit to accelerate time to value. Companies can request a briefing or technical working session at contextlabs.com/distillery.

About Context Labs B.V.

Context Labs is an AI Data Infrastructure company delivering the Context Engine for Trusted and Secure Sovereign AI. Its platform turns complex, fragmented operational, engineering and enterprise data into continuously verified, auditable information that AI systems, people and markets can trust. Built on an extensible library of industry-specific ontologies that map to established standards published by ISO and other standards bodies, the platform is deployable across sectors, with use-case applications delivering decision-ready intelligence on a common foundation. The Context Labs AI Distillery™ lets enterprises run sovereign AI inside their own data centers, so they own their IP and own their AI. Formed out of MIT research and led by a team that helped drive the at-scale growth of the Internet, Context Labs has offices in Amsterdam, Cambridge (Mass.), Houston and Abu Dhabi. Learn more at www.contextlabs.com.

Media contact
press@contextlabs.com | 1-617-902-0932 | contextlabs.com/resources

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