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Cloud Software Group Commences Offer to Purchase for Cash up to $2.0 Billion Aggregate Principal Amount of its 9.00% Senior Secured Second Lien Notes due 2029

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FORT LAUDERDALE, Fla., Nov. 2, 2026 /PRNewswire/ — Cloud Software Group Holdings, Inc. (“Cloud Software Group” or the “Company”) has commenced a cash tender offer (the “Offer”) to purchase the outstanding notes described below, upon the terms and subject to the conditions set forth in the Offer to Purchase dated November 2, 2026 (the “Offer to Purchase”).

The Company is offering to purchase in the Offer its 9.00% Senior Secured Second Lien Notes due 2029 (the “Notes”) for the Consideration (as defined below), subject to a $2,000,000,000 cap on the aggregate principal amount of Notes purchased in the Offer (the “Tender Cap”), subject to proration and the terms and conditions set forth in the Offer to Purchase. For the avoidance of doubt, the Tender Cap for Notes purchased in the Offer shall exclude the Accrued Coupon Payment (as defined below). Subject to applicable law, the Company may, but is under no obligation to, increase, decrease or eliminate the Tender Cap at any time. In the event proration is required with respect to the Notes, the Company will multiply the principal amount of each valid tender of such Notes by the proration rate and round the resulting amount down to the nearest $1,000 principal amount in order to determine the principal amount of such tender that will be accepted pursuant to the Offer. The excess principal amount of Notes not accepted from the tendering holders of the Notes (the “Holders”) will be promptly returned to such Holders, and if this excess principal amount of Notes is less than $2,000, the Company may either accept or reject all such tendering Holders’ validly tendered Notes in its sole discretion. Any Notes that are accepted for purchase by the Company in the Offer will be retired and canceled. With respect to any (i) increase or decrease in the percentage of the Notes accepted for payment in the Offer or (ii) change in the Consideration, such increase, decrease or change will be communicated by a press release or other public announcement that is widely disseminated by the Company no later than 9:00 a.m., New York City time, on the third business day before the scheduled Expiration Date (as defined below) and, if necessary, the Company will extend the Offer so that such announcement is made no later than such time; provided that the Company may increase the amount of Notes accepted for payment in the Offer by no more than 2% of the outstanding Notes without amending or extending the Offer and without issuing a press release or other public announcement. Capitalized terms used but not defined in this press release have the meanings given to them in the Offer to Purchase.

Notes

CUSIP No. / ISIN(1)

Aggregate Principal

Amount Outstanding

Tender Cap(2)

Consideration(3)

9.00% Senior Secured

Second Lien Notes due 2029

144A: 18912U AA0 /

US18912UAA07

 

Reg S: U18898 AA1

 / USU18898AA16

 

IAI: 18912U AB8 /

US18912UAB89

$3,733,172,000

$2,000,000,000

$1,017.50

 

(1)

No representation is made as to the correctness or accuracy of the CUSIP numbers or ISINs listed herein or printed on the Notes. Such information is provided solely for the convenience of the Holders.

(2)

The Tender Cap represents the maximum aggregate principal amount of Notes to be purchased pursuant to the Offer. The Company reserves the right, but is under no obligation, to increase, decrease or eliminate the Tender Cap at any time, without extending the Withdrawal Deadline (as defined below) or otherwise reinstating withdrawal rights of Holders, subject to applicable law, which could result in the Company purchasing a greater or lesser aggregate principal amount of Notes in the Offer. There can be no assurance that the Company will exercise its right to increase, decrease or eliminate the Tender Cap. If the Company increases, decreases or eliminates the Tender Cap, the Company reserves the right to extend the Expiration Date.

(3)

The consideration (the “Consideration”) represents the amount payable per $1,000 principal amount of Notes validly tendered and accepted for purchase by the Company. The Consideration excludes Accrued Interest (as defined below), which will be paid in addition to the Consideration.

Upon the terms and subject to the conditions set forth in the Offer to Purchase, Holders of Notes that are validly tendered and not validly withdrawn at or prior to the Expiration Date and accepted for purchase pursuant to the Offer will receive the Consideration for each $1,000 principal amount of such Notes, in cash, on the Settlement Date. In addition to the Consideration, Holders whose Notes are accepted for purchase will receive a cash payment equal to the accrued and unpaid interest on such accepted Notes from and including the immediately preceding interest payment date for such Notes to, but excluding, the Settlement Date (the “Accrued Interest,” and the payment thereof, the “Accrued Coupon Payment”). Accrued Interest will cease to accrue on the Settlement Date for all Notes accepted in the Offer. Under no circumstances will any interest be payable because of any delay in the transmission of funds to Holders by The Depository Trust Company (“DTC”) or its participants.

The Offer will expire at 5:00 p.m., New York City time, on November 9, 2026, unless extended or earlier terminated by the Company (such time and date, as the same may be extended or terminated by the Company in its sole discretion, subject to applicable law, the “Expiration Date”). Tenders of Notes submitted after the Expiration Date will not be valid. Tendered Notes may be validly withdrawn at any time at or prior to the earlier of (i) the Expiration Date and (ii) if the Offer is extended, the 10th business day after commencement of the Offer (such time and date, as the same may be extended by the Company in its sole discretion, the “Withdrawal Deadline”), but may not thereafter be validly withdrawn, unless otherwise required by applicable law. In addition, tendered Notes may be validly withdrawn at any time after the 60th business day after commencement of the Offer if for any reason the Offer has not been consummated within 60 business days after commencement of the Offer. Promptly after the Expiration Date (and, if proration is required, using commercially reasonable efforts to do so no later than 10:00 a.m., New York City time, on the next business day after the Expiration Date, or as soon thereafter as practicable), the Company will issue a press release specifying the aggregate principal amount of Notes validly tendered and accepted for purchase in the Offer and, if proration is required, the proration factor.

Provided that all conditions to the Offer have been satisfied or waived by the Company on or prior to the Expiration Date (or, in the case of the Financing Condition (as defined below), on or prior to the Settlement Date), the Company will settle all Notes validly tendered at or prior to the Expiration Date and accepted for purchase in the Offer on a date promptly following the Expiration Date (the “Settlement Date”), which is expected to be on or about November 16, 2026, the fourth business day after the Expiration Date. If the Offer is terminated, Notes tendered pursuant to the Offer will promptly be returned to the tendering Holders.

The Company’s obligation to accept Notes validly tendered in the Offer is subject to the Tender Cap and to the satisfaction or waiver by the Company of certain conditions described in the Offer to Purchase, including the General Conditions and the Financing Condition. The Offer is not conditioned upon the tender of any aggregate minimum principal amount of Notes (subject to minimum denomination requirements as set forth in the Offer to Purchase). Subject to applicable law, the Company expressly reserves the right, in its sole discretion, to waive any and all conditions to the Offer (including the Financing Condition), extend or terminate the Offer, increase, decrease or eliminate the Tender Cap or otherwise amend the Offer in any respect.

Substantially concurrently with the commencement of the Offer, the Company launched an offering of new senior secured notes due 2034 (the “New Notes”) in an aggregate principal amount of $2,000,000,000 (the “New Notes Offering”). The Company intends to use the net proceeds from the New Notes Offering, together with cash on hand, to fund the Offer and pay the Accrued Interest, as well as related premiums, fees and expenses. The Offer is conditioned upon the completion of the New Notes Offering on terms satisfactory to the Company, in its sole discretion, on or prior to the Settlement Date (the “Financing Condition”). The Company will not be required to accept for purchase any tendered Notes, or pay the Consideration, if the Financing Condition has not been satisfied or waived on or prior to the Settlement Date. The Company cannot assure you that the New Notes Offering will be successful. The New Notes Offering is being made pursuant to an exemption from the registration requirements of the Securities Act of 1933, as amended, and is being made to eligible investors pursuant to Rule 144A and Regulation S thereunder. This press release and the Offer is not an offer to sell, or a solicitation of an offer to buy, the New Notes, and the New Notes Offering is not an offer to buy, or a solicitation of an offer to sell, the Notes.

The Company has retained Citigroup Global Markets Inc. to act as dealer manager (the “Dealer Manager”) for the Offer. Global Bondholder Services Corporation will act as the tender and information agent (the “Tender and Information Agent”) for the Offer. For additional information, please contact: Citigroup Global Markets Inc. at +1 (800) 558-3745 (toll-free) or +1 (212) 723-6106 (collect) and ask for Steve Cheeseman, Kevin Mills, or Joyce Lam. Requests for documents and questions regarding the tendering of Notes may be directed to Global Bondholder Services Corporation by telephone at (212) 430-3774 (for banks and brokers only) and (855) 654-2015 (for all others toll-free) or to the Dealer Manager at its telephone number. Copies of the Offer to Purchase are available at: https://www.gbsc-usa.com/cloud. You may also contact your custodian bank, broker, dealer, commercial bank, trust company or other nominee for assistance concerning the Offer.

Holders of Notes are advised to check with each bank, securities broker or other intermediary through which they hold Notes as to when such intermediary would need to receive instructions from a beneficial owner in order for that Holder to be able to participate in, or withdraw their instruction to participate in the Offer before the deadlines specified herein and in the Offer to Purchase. The deadlines set by any such intermediary and DTC for the submission and withdrawal of tender instructions may be earlier than the relevant deadlines specified herein and in the Offer to Purchase.

This press release is neither an offer to purchase nor a solicitation of an offer to sell the Notes or any other securities. The Offer is made only by and pursuant to the terms of the Offer to Purchase and only to such persons and in such jurisdictions as is permitted under applicable law. The information in this press release is qualified by reference to the Offer to Purchase. None of the Company, the Dealer Manager or the Tender and Information Agent makes any recommendation as to whether Holders should tender their Notes pursuant to the Offer. Holders must make their own decisions as to whether to tender Notes, and, if so, the principal amount of Notes to tender.

Forward-Looking Statements

This press release includes statements that express our opinions, expectations, beliefs, plans, objectives, assumptions, or projections regarding future events or future results and therefore are, or may be deemed to be, “forward-looking statements” within the meaning of the “safe harbor provisions” of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include all matters that are not historical facts, including statements relating to our intentions, beliefs, or current expectations concerning, among other things, the completion of the Offer and the New Notes Offering. These forward-looking statements can generally be identified by the use of forward-looking terminology, including the terms “believes,” “estimates,” “anticipates,” “expects,” “seeks,” “projects,” “intends,” “plans,” “may,” “will,” or “should” or, in each case, their negative or other variations or comparable terminology. Such forward-looking statements are based on available current market material and management’s expectations, beliefs, and forecasts concerning future events impacting us. These forward-looking statements involve a number of risks and uncertainties (some of which are beyond our control) or other assumptions that may cause actual results or performance to be materially different from those expressed or implied by the forward-looking statements contained in this release because of a variety of factors, including, but not limited to, general market conditions that might affect the Offer and the New Notes Offering and the other factors described in the Offer to Purchase. There can be no assurance that future developments affecting us will be those that we have anticipated. Should one or more of these risks or uncertainties materialize, or should any of the assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We do not undertake any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws.

About Cloud Software Group

Cloud Software Group delivers trusted, mission-critical software, helping its customers evolve, compete, and succeed across cloud, multi-cloud, hybrid, on-premises, and edge deployments. Its portfolio includes Citrix, TIBCO, Spotfire, ibi, DataSynapse, ON EBX, Arctera, Enterprise Vault, and InfoScale, offering solutions that include secure application delivery, automation, collaboration, data management, and advanced analytics.

View original content:https://www.prnewswire.com/news-releases/cloud-software-group-commences-offer-to-purchase-for-cash-up-to-2-0-billion-aggregate-principal-amount-of-its-9-00-senior-secured-second-lien-notes-due-2029–302926645.html

SOURCE Cloud Software Group Holdings, Inc.

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SuperIT AI Agents Launch in North America With Free Tier To Fix IT Incidents Without Runbooks

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Australian startup brings its self-service platform to North American MSPs ahead of IT Nation Connect. MSPs can have an AI agent working on real tickets within an hour of sign-up, with paid plans starting at US$99 a month.

ORLANDO, Fla., Nov. 2, 2026 /PRNewswire-PRWeb/ — SuperIT, an Australian AI startup whose AI agents investigate and fix end-user IT issues directly on managed devices, today launched its platform for North American managed service providers (MSPs) and IT teams on a self-service basis, as part of global availability. A new free tier with no expiry includes unlimited AI ticket triage and monthly credits for other AI features, and paid plans start at US$99 a month. MSPs and IT teams can sign up at https://superit.ai, connect their ticketing system and have an AI agent working real tickets within the first hour, with no sales call or contract.

“SuperIT investigates problems it hasn’t seen before and fixes them on the device, within limits each MSP sets.” (Sale)

The launch, ahead of IT Nation Connect in Orlando (Nov. 4–6), moves SuperIT from early access with MSPs in Australia, New Zealand and the U.S. to general availability worldwide, with North America the company’s focus market.

“This is a new era for IT and MSP software, where products win on technical merit, not contract lock-in. The days of signing a one- to three-year contract just to try a product are over,” said Christopher Sale, CEO and co-founder of SuperIT. “We believe SuperIT is the best AI agent in its class, so we’re making it free to use with no time limit and letting MSPs judge it on their own tickets. Most AI in IT support stops at triage or a pre-written script. SuperIT investigates problems it hasn’t seen before and fixes them on the device, within limits each MSP sets.”

Fixing, not just triage and suggestions

Many AI tools for MSPs classify and assign tickets, suggest knowledge articles or run predefined scripts. SuperIT does those things, and is built to go further: to diagnose and resolve unfamiliar issues without a pre-written workflow. Two proprietary technologies make that possible:

– Digital Twin. An evolving model of each customer’s IT environment, built from managed-device telemetry and third-party integrations. Each new issue is investigated with that context rather than from scratch.

– SuperIT Endpoint Agent. Runs on managed devices to gather diagnostics, analyze configuration and system behavior, run commands through controlled PowerShell execution, apply fixes and verify the issue is resolved.

Each MSP decides how independently SuperIT works. Within those limits it resolves issues on its own. Outside them, it works with an engineer to plan, approve and carry out the fix. Early customers use SuperIT for triage and first response, routine service desk workflows, technical investigation, and unfamiliar L1–L3 incidents. SuperIT helps with recurring tasks like new user onboarding and offboarding, all the way to the most complex once-off server performance troubleshooting or network incidents, and everything in between.

Early results

In early evaluations across the technician conversations reviewed with SuperIT’s early MSP partners, the technician’s goal was fully or partly achieved in 91.1%, and 74.1% were assessed as clearly useful or decisive, such as finding key information, running diagnostics or performing the fix. Fields written by SuperIT’s AI triage were still unchanged at review in 99% of cases for ticket type, 96% for subtype, 93% for priority and 91% for item.

Usage grew quickly ahead of the launch. Between July and September 2026, the number of customers MSPs have deployed SuperIT to grew 71%, tickets synced more than doubled, and monthly autonomous agent runs more than doubled, including a nearly tenfold increase in ticket investigations. Monthly recurring revenue grew more than sixfold from August to September.

“We’ve tested many ticket remediation solutions, and only SuperIT passed our accuracy tests. It’s also very easy to use,” said Sam Gridley, CEO of Hawaii-based MSP Intech Hawaii.

Availability and pricing

SuperIT’s free tier has no trial expiry. It includes unlimited AI ticket triage, with fair-use limits, and monthly credits (enough for light AI usage), with access to all platform features. Paid plans run from US$99 to US$9,900 a month, month to month contracts, with more credits on larger plans. Tiers are available for IT teams of all sizes, including custom plans for larger MSPs and IT departments with enterprise requirements. Guided onboarding and assisted proofs of concept remain available.

“MSPs shouldn’t have to sit through sales demos, sign long contracts or commit to big minimums just to find out whether an AI tool like SuperIT works in their environment,” said Sale. “Start free, prove it on real tickets and scale when you’re ready.”

Integrations and security

SuperIT integrates natively with ConnectWise PSA, Autotask, HaloPSA and Accelo, with more to come. Its workflow actions feature lets MSPs connect any platform with a public API as a tool the AI agent can use. Every command passes a security pipeline and a three-tier policy (allowed, needs approval, blocked) and runs as the signed-in user, never with system-level rights. Every action is recorded in an append-only audit trail, and MSPs can require engineer approval for any command or category of action.

Growing without hiring at the same rate

MSP growth has traditionally meant hiring more engineers as client numbers rise. SuperIT is designed to break that link, so MSPs can support more clients with their existing teams, cut engineering time per ticket and improve gross margins.

SuperIT also expects the platform to let MSPs offer new AI-first managed services, priced lower because AI agents do much of the technical work and engineers step in when needed. That makes smaller, price-sensitive businesses profitable to serve, an opportunity that also suits office technology dealers building managed IT practices without large engineering teams.

North America

The expansion follows demand from North American MSPs that saw SuperIT’s early results. North American customers will initially be supported by SuperIT’s existing team and global platform, and the company plans to open a dedicated U.S. team in the first quarter of 2027.

SuperIT raised a US$1.7 million (AU$2.5 million) pre-seed round in December 2025 from Hustle Fund, Antler, CoVentures, Top Down Ventures, angel investors, and MSP owners and industry experts.

IT Nation Connect attendees can see SuperIT in the Solutions Hall, Nov. 4–6. MSPs can sign up free at https://superit.ai

About SuperIT

SuperIT builds AI agents that investigate, troubleshoot and resolve end-user IT incidents and service requests, so MSPs and internal IT teams can scale support without adding headcount at the same rate. Its platform combines a Digital Twin of each customer’s IT environment with an endpoint agent that acts directly on managed devices, within limits each MSP sets. Founded in 2025 in Adelaide, Australia, and now operating globally, SuperIT is backed by Top Down Ventures, Hustle Fund, Antler and CoVentures. Learn more and sign up free at https://superit.ai

Media Contact

Christopher Sale, SuperIT, 1 650 466 9762, press@superit.ai, www.superit.ai

View original content to download multimedia:https://www.prweb.com/releases/superit-ai-agents-launch-in-north-america-with-free-tier-to-fix-it-incidents-without-runbooks-302926969.html

SOURCE SuperIT

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New TELUS collective agreement ratified by the United Steelworkers membership

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Agreement reached ahead of current contract’s expiry provides stability for more than 3,000 team members across Canada

VANCOUVER, BC, Nov. 2, 2026 /CNW/ — TELUS today announced that team members represented by the Telecommunications Workers Union, United Steelworkers Local 1944 (USW) bargaining unit have ratified the new agreement reached by the parties earlier this month. This new agreement, which has a term of April 1, 2027 to December 31, 2031, will apply to more than 3,000 TELUS team members nationally.

“Thank you to our team members for supporting this agreement and to both bargaining teams for their constructive work,” said Victor Dodig, President and CEO of TELUS. “Reaching an agreement well ahead of the current contract’s expiry provides stability for our team members and our business, allowing us to focus together on delivering the reliable service and outstanding experiences our customers count on.”

About TELUS
TELUS (TSX: T, NYSE: TU) is a leading Canadian communications technology company operating in more than 45 countries and generating over $20 billion in annual revenue with more than 17 million customer connections through our advanced suite of broadband services for consumers, businesses and the public sector. TELUS is passionate about putting our customers and communities first, leading the way globally in client service excellence and social capitalism. The TELUS PureFibre and 5G networks connect Canadians at home, at work and in the communities where they live.

TELUS Health is enhancing approximately 159 million lives across 200 countries and territories through innovative preventive medicine and well-being technologies. TELUS Agriculture & Consumer Goods utilizes digital technologies and data insights to optimize the connection between producers and consumers. TELUS Digital specializes in digital customer experiences and future-focused digital transformations that deliver value for their global clients.

Since 2000, TELUS and our team members have contributed more than $1.85 billion in cash, in-kind contributions, time and programs to communities across Canada and around the world.

For more information, visit telus.com.

For more information, please contact:
Chelsey Higdon
TELUS Public Relations
chelsey.higdon@telus.com 

SOURCE TELUS Communications Inc.

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USI Unveils Wi-Fi 8 SiP Module for Enhanced AI Device Connectivity

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SHANGHAI, Nov. 3, 2026 /PRNewswire/ — USI today announced its Wi-Fi 8 (IEEE 802.11bn) roadmap, with product launch planned for the first quarter of 2027. Building on its Wi-Fi 6E and Wi-Fi 7 with System-in-Package (SiP) technology, USI is positioning itself to help customers capture the next wave of wireless innovation.

Wi-Fi 8 shifts focus from peak data rates to Ultra-High Reliability (UHR), efficiency, and consistent user experience. This matters as devices shrink, from smartphones and AI laptops to smart glasses, smart rings, and TWS earbuds, and must maintain stable connections despite limited antenna space, constrained battery capacity, and complex RF environments.

Key Wi-Fi 8 technologies include:

Multi-AP Coordination: Coordinated Beamforming (Co-BF) and Coordinated Spatial Reuse (Co-SR)Dynamic Spectrum Optimization: Dynamic Sub-channel Operation (DSO)PHY enhancements: Distributed Resource Unit (DRU), Enhanced Long Range (ELR), and Unequal Modulation (UEQM)

Together, these advances enable smarter, more coordinated wireless networks and extend advanced connectivity to wearables and next-generation robotics.

Shrinking form factors bring tighter space, battery, thermal, and power demands. USI draws on deep expertise in SiP design, RF engineering, wireless module integration, advanced packaging, and high-volume manufacturing to help customers reduce product size, optimize power consumption, and simplify system design. Its Wi-Fi 6E and Wi-Fi 7 SiP miniaturization, combined with advanced RF and shielding technologies, provides a strong base for the Wi-Fi 8 transition.

Wi-Fi 8 is also expected to drive deeper system-level integration across wireless ICs, RF front-end components, antennas, power management, and advanced packaging, so that wireless performance and miniaturization evolve together in wearable, mobile, and IoT products.

“Wi-Fi 8 is about more than faster speeds. It is about enabling devices to maintain reliable, consistent, and predictable connections in complex wireless environments. USI will combine its capabilities in wireless connectivity, RF design, SiP integration, and advanced process technology to help customers overcome the challenges of product miniaturization and rising system complexity, accelerating the time to market for next-generation smart devices.” said Jessica Yu, Associate Vice President of Wireless & Wearable Miniaturization Solutions at USI.

Wi-Fi 6 and 6E improved network efficiency and expanded available spectrum, and Wi-Fi 7 significantly raised throughput, bandwidth, and responsiveness. Wi-Fi 8 goes further, delivering greater reliability, predictability, and efficiency in increasingly complex wireless environments.

About USI (601231.SH)

USI, Universal Scientific Industrial (Shanghai) Co., Ltd., is a global leader in electronic design and manufacturing as well as a leader in the field of SiP (System-in-Package) technology. Our production and service locations span four continents: Asia, Europe, the Americas, and Africa, offering customer diversified electronic products with D(MS)2 services: Design, Manufacturing, Miniaturization, Industrial software, and hardware Solutions, as well as material procurement, logistics and maintenance Services. USI is a subsidiary of ASE Technology Holding Co., Ltd. (TWSE: 3711, NYSE: ASX). To learn more, please visit www.usiglobal.com and engage with us on LinkedIn and YouTube.

View original content:https://www.prnewswire.com/apac/news-releases/usi-unveils-wi-fi-8-sip-module-for-enhanced-ai-device-connectivity-302924735.html

SOURCE USI

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