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RADCOM Reports Third Quarter 2026 Results

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Increased revenue 19.4% sequentially, returned to quarterly non-GAAP operating income, and maintained positive cash flow

TEL AVIV, Israel, Nov. 11, 2026 /PRNewswire/ — RADCOM Ltd. (Nasdaq: RDCM) announced today its financial results for the third quarter ended September 30, 2026.

Third-quarter revenues were $14.0 million, up 19.4% sequentially and down 23.6% year over year. Although RADCOM recorded a GAAP operating loss, it returned to non-GAAP operating profitability. RADCOM also generated $1.7 million in positive cash flow and ended the quarter with $111.4 million in cash, cash equivalents, and short-term bank deposits and no debt, up from $109.7 million as of June 30, 2026.

“We returned to non-GAAP operating profitability this quarter and added two new customers, VNPT and CETIN Networks, each replacing the incumbent vendor through a competitive process,” said Benny Eppstein, RADCOM’s Chief Executive Officer. “Our solutions remain integral to how customers manage their networks and end-user service quality, and our customer relationships remain strong. Operators continue to invest in their networks, and we are working closely with them on their deployment plans. Based on those discussions, we see positive signs that some deployments delayed in 2026 will begin to move forward in early 2027.”

“We are reaffirming our revised full-year outlook,” Eppstein continued. “With $111.4 million in cash and no debt, we are investing in RADCOM ACE and our agentic AI roadmap to drive growth. We expect to begin repurchasing shares after the current earnings-related blackout period ends, at management’s discretion. Looking ahead, we remain open to partnerships and targeted acquisitions that expand our solution portfolio, enhance customer value, and deliver greater returns to stakeholders. Together, these steps reflect our confidence in the business and our commitment to building long-term value for our shareholders.”

Third Quarter of 2026 Financial Highlights:

Total revenues for the third quarter of 2026 were $14.0 million, up 19.4% sequentially from $11.8 million in the second quarter of 2026, and down 23.6% year over year from $18.4 million in the third quarter of 2025.GAAP operating loss for the third quarter of 2026 was $0.9 million, or (6.4%) of revenue, compared to GAAP operating income of $2.4 million, or 13.1% of revenue, for the third quarter of 2025.Non-GAAP operating income for the third quarter of 2026 was $0.7 million, or 4.9% of revenue, compared to non-GAAP operating income of $3.8 million, or 20.9% of revenue, for the third quarter of 2025.GAAP net income for the third quarter of 2026 was $0.4 million, or $0.03 per diluted share, compared to GAAP net income of $3.5 million, or $0.21 per diluted share, for the third quarter of 2025.Non-GAAP net income for the third quarter of 2026 was $1.9 million, or $0.11 per diluted share, compared to non-GAAP net income of $4.9 million, or $0.29 per diluted share, for the third quarter of 2025.Cash flow for the third quarter of 2026 was positive at $1.7 million. As of September 30, 2026, the Company had cash, cash equivalents and short-term bank deposits of $111.4 million and no debt, compared to $109.7 million as of June 30, 2026.

First Nine Months of 2026 Financial Highlights:

Total revenues for the first nine months of 2026 were $44.4 million, compared to $52.6 million in the first nine months of 2025, a decline of 15.7% year over year.GAAP operating loss for the first nine months of 2026 was $2.5 million, or (5.6%) of revenue, compared to GAAP operating income of $5.6 million, or 10.7% of revenue, for the first nine months of 2025.Non-GAAP operating income for the first nine months of 2026 was $2.3 million, or 5.1% of revenue, compared to non-GAAP operating income of $10.4 million, or 19.8% of revenue, for the first nine months of 2025.GAAP net income for the first nine months of 2026 was $0.4 million, or $0.02 per diluted share, compared to GAAP net income of $8.3 million, or $0.50 per diluted share, for the first nine months of 2025.Non-GAAP net income for the first nine months of 2026 was $5.1 million, or $0.30 per diluted share, compared to non-GAAP net income of $13.2 million, or $0.79 per diluted share, for the first nine months of 2025.

Recent Highlights:

In the third quarter, VNPT (Vietnam Posts and Telecommunications Group), one of Vietnam’s largest telecom operators with over 30 million subscribers, selected RADCOM to provide AI-native, cloud-native service assurance for its roaming network. Following a competitive request for proposal (RFP) process, RADCOM will replace VNPT’s incumbent assurance vendor, deploying the cloud-native RADCOM ACE platform across multiple cloud environments with AI and machine learning (ML)-based anomaly detection to recognize issues before they affect the customer experience.RADCOM booked a multi-year contract with new customer CETIN Networks in Slovakia in the third quarter to deploy end-to-end, AI-driven assurance across its mobile network, from the radio access network (RAN) to the core, replacing the incumbent assurance provider. CETIN Networks is part of CETIN International and the wider e& PPF Telecom Group, which together serve more than 12 million customers across four countries.In September 2026, RADCOM’s Board of Directors authorized a share repurchase program of up to $20 million of the Company’s ordinary shares, expected to remain in effect for up to 18 months. No shares were repurchased during the third quarter, and the Company expects to begin repurchases at management’s discretion, after the current earnings-related blackout period ends.

Outlook

RADCOM reaffirms its revised full-year 2026 revenue outlook of $57 to $63 million, with a midpoint of $60 million, as announced on July 30, 2026.

Conference Call and Webcast

RADCOM’s management will host an interactive conference call on Wednesday, November 11, 2026, at 8:00 a.m. Eastern Time (3:00 p.m. Israel Time) to discuss the results and answer questions.

Conference call details:

Date / Time: Wednesday, November 11, 2026, at 8:00 a.m. Eastern Time / 3:00 p.m. Israel Time
USA Toll-Free: 1-866-652-8972
USA Toll-Free (alternate): 1-800-994-4498
Local Access: 03-9180609
Webcast (live and replay): https://www.veidan-conferencing.com/radcom

An archived replay of the call will be available on the RADCOM website following the live event.

About RADCOM

RADCOM (Nasdaq: RDCM) is a leading provider of advanced, intelligent assurance solutions with integrated AI Operations (AIOps) capabilities. Its flagship platform, RADCOM ACE, harnesses AI-driven analytics and generative AI (GenAI) to improve customer experiences. From lab testing to full-scale deployment, RADCOM utilizes cutting-edge networking technologies to capture and analyze real-time data. Its advanced 5G portfolio delivers end-to-end network observability, from the radio access network (RAN) to the core.

Designed to be open, vendor-neutral, and cloud-agnostic, RADCOM’s solutions drive next-generation network automation, optimization, and efficiency. By leveraging AI-powered intelligence, RADCOM reduces operational costs, enables predictive customer insights, and seamlessly integrates with business support systems (BSS), operations support systems (OSS), and service management platforms. Offering a complete, real-time view of mobile and fixed networks, RADCOM empowers telecom operators to ensure exceptional service quality, enhance user experiences, and build customer-centric networks.

For all investor inquiries, please contact:

Investor Relations:
Rob Fink or Joey Delahoussaye
FNK IR
rdcm@fnkir.com
646-809-4048 / 312-809-1087

Company Contact:
Hod Cohen
CFO
+972-3-645-5055
hod.cohen@radcom.com

Non-GAAP Information

Certain non-GAAP financial measures are included in this press release. These non-GAAP financial measures are provided to enhance the reader’s overall understanding of the Company’s financial performance. By excluding non-cash stock-based compensation that has been expensed in accordance with ASC Topic 718, financial income (expenses) and amortization of intangible assets related to acquisitions, the Company’s non-GAAP results provide information to both management and investors that is useful in assessing the Company’s core operating performance and in evaluating and comparing the Company’s results of operations on a consistent basis from period to period. These non-GAAP financial measures are also used by management to evaluate financial results and to plan and forecast future periods. The presentation of this additional information is not meant to be considered a substitute for the corresponding financial measures prepared in accordance with GAAP.

Risks Regarding Forward-Looking Statements

Certain statements made herein that use words such as “estimate,” “project,” “intend,” “expect,” “believe,” “may,” “might,” “potential,” “anticipate,” “plan” or similar expressions are intended to identify forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and other securities laws. For example, when the Company discusses its full-year 2026 revenue outlook; the timing of customer deployments generally; continued investment by operators in their networks; the strength of its customer relationships building long-term value for shareholders and its investments in RADCOM ACE and its agentic AI roadmap; potential partnerships and targeted acquisitions and the initiation, timing, amount and duration of repurchases of its shares under its share repurchase program, it is using forward-looking statements. These forward-looking statements involve known and unknown risks and uncertainties that could cause the actual results, performance, or achievements of the Company to be materially different from those that may be expressed or implied by such statements, including, among others, changes in general economic and business conditions and specifically, decline in demand for the Company’s products, delays in or cancellation of customer deployments, dependence on a limited number of customers, inability to timely develop and introduce new technologies, products, and applications, including AI-based capabilities, loss of market share and pressure on prices resulting from competition, market conditions, share price and other factors affecting whether and when the Company repurchases shares, and the effects of the conflict in Israel. For additional information regarding these and other risks and uncertainties associated with the Company’s business, reference is made to the Company’s reports filed from time to time with the U.S. Securities and Exchange Commission. The Company does not undertake to revise or update any forward-looking statements for any reason, except as required by law.

 

 

 

RADCOM Ltd.

Consolidated Statements of Operations
Unaudited

 

(thousands of U.S. dollars, except share and per share data)

Three months ended
September 30,

Nine months ended
September 30,

2026

2025

2026

2025

Revenues

$ 14,041

$ 18,388

$ 44,386

$ 52,637

Cost of revenues

3,817

4,364

11,260

12,823

Gross profit

10,224

14,024

33,126

39,814

Research and development, gross

5,355

5,119

16,754

14,832

Less – royalty-bearing participation

–

189

113

214

Research and development, net

5,355

4,930

16,641

14,618

Sales and marketing

4,076

5,144

14,224

14,944

General and administrative

1,686

1,535

4,734

4,635

Total operating expenses

11,117

11,609

35,599

34,197

Operating (loss) income

(893)

2,415

(2,473)

5,617

Financial income, net

1,493

1,163

3,513

3,076

Income before taxes on income

600

3,578

1,040

8,693

Taxes on income

159

107

636

344

Net income

$ 441

$ 3,471

$ 404

$ 8,349

Basic net income per ordinary share

$ 0.03

$ 0.21

$ 0.02

$ 0.52

Diluted net income per ordinary share

$ 0.03

$ 0.21

$ 0.02

$ 0.50

Weighted average number of 
 ordinary shares used in computing basic
net income per ordinary share

17,008,033

16,357,554

16,842,641

16,183,572

Weighted average number of 
 ordinary shares used in computing
diluted net income per ordinary share

17,300,951

16,923,983

17,225,321

16,766,553

(*) Less than $ 0.01

 

 

 

RADCOM LTD.

Reconciliation of GAAP to Non-GAAP Financial Information

Unaudited

(thousands of U.S. dollars, except share and per share data)

Three months ended 

Nine months ended

September 30,

September 30,

2026

2025

2026

2025

GAAP gross profit

$                  10,224

$              14,024

$                33,126

$            39,814

Stock-based compensation

88

99

267

298

Amortization of intangible assets

57

57

168

168

Non-GAAP gross profit

$                  10,369

$              14,180

$                  33,561

$           40,280

 

GAAP research and development, net

$                    5,355

$                4,930

$                 16,641

$           14,618

Stock-based compensation

437

421

1,385

1,308

Non-GAAP research and development, net

$                    4,918

$                4,509

$                15,256

$           13,310

 

GAAP sales and marketing

$                    4,076

$                5,144

$                 14,224

$           14,944

Stock-based compensation

521

504

1,634

1,709

Amortization of intangible assets

29

29

87

86

Non-GAAP sales and marketing

$                    3,526

$                4,611

$                12,503

$           13,149

 

GAAP general and administrative

$                    1,686

$                1,535

$                  4,734

$             4,635

Stock-based compensation

450

323

1,183

1,244

Non-GAAP general and administrative

$                    1,236

$                1,212

$                  3,551

$             3,391

 

GAAP total operating expenses

$                  11,117

$              11,609

$                35,599

$           34,197

Stock-based compensation

1,408

1,248

4,202

4,261

Amortization of intangible assets

29

29

87

86

Non-GAAP total operating expenses

$                    9,680

$              10,332

$                 31,310

$           29,850

 

GAAP operating (loss) income

$                    (893)

$                2,415

$                 (2,473)

$             5,617

Stock-based compensation

1,496

1,347

4,469

4,559

Amortization of intangible assets

86

86

255

254

Non-GAAP operating income

$                       689

$                3,848

$                    2,251

$            10,430

 

 

 

RADCOM LTD.

Reconciliation of GAAP to Non-GAAP Financial Information

  Unaudited

 

(thousands of U.S. dollars, except share and per share data)

 

Three months ended

September 30,

Nine months ended

          September 30,

2026

2025

2026

2025

 

GAAP income before taxes on income

$ 600

$ 3,578

$ 1,040

$ 8,693

Stock-based compensation

1,496

1,347

4,469

4,559

Amortization of intangible assets

86

86

255

254

Financial (income) expenses, net

(90)

22

19

49

Non-GAAP income before taxes on income

$ 2,092

$ 5,033

$ 5,783

$ 13,555

 

GAAP net income

$ 441

$ 3,471

$ 404

$ 8,349

Stock-based compensation

1,496

1,347

4,469

4,559

Amortization of intangible assets

86

86

255

254

Financial (income) expenses, net

(90)

22

19

49

Non-GAAP net income

$ 1,933

$ 4,926

$ 5,147

$ 13,211

 

GAAP net income per diluted share

$ 0.03

$ 0.21

$ 0.02

$ 0.50

Stock-based compensation

0.09

0.07

0.27

0.27

Amortization of intangible assets

(*)

0.01

0.01

0.02

Financial (income) expenses, net

(0.01)

(*)

(*)

(*)

Non-GAAP net income per diluted share

$ 0.11

$ 0.29

$ 0.30

$ 0.79

Weighted average number of shares used to compute diluted
net income per share

17,300,951

16,923,983

17,225,321

16,766,553

(*) Less than $ 0.01

 

 

 

RADCOM Ltd.

Consolidated Balance Sheets

                                                                       Unaudited

(thousands of U.S. dollars)

As of

As of

September 30, 2026

December 31, 2025

Current Assets

    Cash and cash equivalents

$ 13,991

$ 30,486

    Short-term bank deposits

97,449

79,437

    Trade receivables, net

19,745

20,245

    Inventories

549

318

    Other accounts receivable and prepaid expenses

2,587

2,036

 

Total Current Assets

134,321

132,522

Non-Current Assets

    Severance pay fund

3,297

3,431

    Other long-term receivables

3,417

2,866

    Property and equipment, net

1,242

988

    Operating lease right-of-use assets

2,135

2,898

    Goodwill and intangible assets, net

2,013

2,269

 

Total Non-Current Assets

12,104

12,452

Total Assets

$ 146,425

$ 144,974

Liabilities and Shareholders’ Equity

Current Liabilities

       Trade payables

$ 2,676

$ 2,632

    Deferred revenues and advances from customers

1,062

1,100

       Employee and payroll accruals

4,405

7,325

    Operating lease liabilities

1,141

1,099

    Other liabilities and accrued expenses

10,587

10,872

 

Total Current Liabilities

19,871

23,028

Non-Current Liabilities

    Accrued severance pay       

4,581

4,790

    Operating lease liabilities

1,329

2,135

    Other liabilities and accrued expenses

1,164

916

 

Total Non-Current Liabilities

7,074

7,841

Total Liabilities

$ 26,945

$ 30,869

Shareholders’ Equity

     Share capital

$ 839

$ 809

     Additional paid-in capital

172,151

167,172

        Accumulated other comprehensive loss

(2,961)

(2,923)

     Accumulated deficit

(50,549)

(50,953)

Total Shareholders’ Equity

119,480

114,105

 

Total Liabilities and Shareholders’ Equity

$ 146,425

$ 144,974

 

 

 

View original content:https://www.prnewswire.com/news-releases/radcom-reports-third-quarter-2026-results-302936352.html

SOURCE RADCOM Ltd.

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Harness Introduces the Infrastructure Efficiency Loop, Turning Cloud Waste into Reviewed Infrastructure as Code Changes

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Harness’s Cost Management and Software Delivery Agents open pull requests for cloud savings, and Infrastructure Blast Radius scores each change’s risk before engineers approve it

SAN FRANCISCO, Nov. 12, 2026 /PRNewswire/ — Harness, the Autonomous SDLC Platform™ company, today announced general availability of the Infrastructure Remediation Agent and Infrastructure Blast Radius Agent. Paired with the Harness Cost Management Agent, the Remediation Agent creates the Infrastructure Efficiency Loop, a continuous workflow that takes cloud waste from finding to fix without a ticket in between, while Blast Radius scores the risk of each change before it is approved.

AI is accelerating software development, and every new application needs infrastructure underneath it. Platform teams are provisioning faster while under pressure to hold cloud spend down, and the Harness 2026 State of AI in FinOps report puts waste at 26% of cloud and AI spend.

Savings opportunities are easy to find and slow to act on. Each one becomes a ticket, an engineer translates it into infrastructure code, and the fix competes with everything else on the backlog. Tools that change cloud resources directly skip the queue, but they can leave live infrastructure out of sync with the code meant to manage it.

The Infrastructure Efficiency Loop

The Infrastructure Efficiency Loop makes optimization a continuous part of how engineering works. It runs in four stages:

Identify: The Cost Management Agent surfaces cost optimization and drift findings.Remediate in code: The Infrastructure Remediation Agent turns a finding into an IaC pull request.Validate and apply: A pipeline checks the plan and Infrastructure Blast Radius scores its risk. Engineers review and merge, and existing pipeline controls govern how the change is applied.Track and repeat: The Cost Management Agent tracks which recommendations have been applied and keeps surfacing new opportunities as infrastructure and costs change.

“I’m most excited about the potential to turn these cost management insights directly into action. Instead of stopping at a recommendation we send out via email or Jira, having the platform create a pull request with the proposed remediation for our application teams changes the experience entirely. In our environment, these pull requests trigger a plan in Infrastructure Deployments, which will help give the context engineers need to confidently review and implement the change,” said Dustin Mason, Principal Cloud Engineer at Citizens Bank.

New Capabilities For Platform Teams

The Cost Management Agent now works inside Harness Infrastructure Deployments, bringing the costs an organization pays, including negotiated discounts and enterprise agreements, into infrastructure workspaces. Cost optimization and drift findings appear in workspace Insights, next to the infrastructure engineers already manage. The agent infers applied status automatically for most implemented recommendations, and users can mark others as applied.

From any finding, the Infrastructure Remediation Agent generates an IaC change and opens a pull request. A pipeline can run plan-based checks and write the results back as pull request comments, and engineers keep control of the merge.

To safeguard these changes, the new Infrastructure Blast Radius Agent analyzes Terraform and OpenTofu changes and provides approvers with a risk score from 1 to 10, a plain-language explanation of the risk, and a dependency graph of the resources behind the change. Teams can use the score and risk level to require additional approvals for higher-risk changes, so the review effort goes where the risk is.

Better Together On The Autonomous SDLC Platform

“We’re launching the Infrastructure Efficiency Loop so platform teams can finally act on cloud savings without trading away control,” said Patrick Brogan, Field CTO at Harness. “Our customers already know where their waste is. What slows them down is the handoff between a finding and a fix, and that is the work we are taking off their plates. Engineers stay in charge of every change, and the savings move at the pace their teams ship.”

The Harness Cost Management and Software Delivery Agents draw on the SDLC Knowledge Graph, the shared context across an organization’s services, pipelines, deployments, and policies. That context lets the Cost Management Agent point to the right resources and lets the Infrastructure Remediation Agent write changes that fit the workspace they land in. Every action runs under the same identity, policy, and approval controls as the rest of the delivery process, so teams can move faster without giving up control of how changes are made.

Availability

The Infrastructure Remediation Agent, cost context in Harness Infrastructure Deployments workspaces, applied-status tracking in the Cost Management Agent, and Infrastructure Blast Radius are generally available today. See Harness Infrastructure Deployments in action by requesting a demo.

About Harness
Harness is the Autonomous SDLC Platform company, enabling engineering teams and agents writing code to deliver software quickly, reliably, and securely. Harness’s platform includes the Software Delivery, Security Testing, Runtime Protection, and Cost Management Agents. The Agent Harness ties them together, sharing context from the Software Delivery Knowledge Graph and governing every action through identity, permissions, policy, and verification. Companies like United Airlines, Morningstar, and Choice Hotels use Harness to accelerate releases by up to 75%, cut cloud costs by up to 60%, and improve efficiency by up to 10x. Based in San Francisco, Harness is backed by Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures.

View original content to download multimedia:https://www.prnewswire.com/news-releases/harness-introduces-the-infrastructure-efficiency-loop-turning-cloud-waste-into-reviewed-infrastructure-as-code-changes-302938049.html

SOURCE Harness

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Clawlab Raises Over $15 Million in Pre-A3 Funding to Bring Smart Knitting Home

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SHENZHEN, China, Nov. 12, 2026 /PRNewswire/ — Clawlab, a technology startup developing smart tools for textile creation, has raised more than $15 million in a Pre-A3 funding round led by miHoYo. Vision Plus Capital and Shunwei Capital also increased their investments through super pro rata participation. The round brings Clawlab’s total funding to approximately $25 million across four equity rounds. Its shareholder base includes Sequoia China, Shunwei Capital, YM Capital, Vision Plus Capital, and miHoYo, bringing together leading venture capital firms and a strategic corporate investor.

Investors Back Clawlab’s Vision for a New Consumer Category

With AI software commanding much of the market’s attention, Clawlab’s more than $15 million funding round reflects investor interest in a different opportunity: the untapped consumer potential of smart knitting.

The opportunity comes from a gap between rising consumer demand and the tools available to meet it. Interest in personalized, hands-on creation is growing, yet most knitting equipment remains designed for factories and professional users. Pattern development, stitch control, and machine operation still require specialist expertise. The category lacks a desktop device capable of bringing industrial-grade knitting capabilities within reach of individual creators.

Clawlab is addressing that gap with the world’s first smart knitting machine designed for home use. It turns an image or idea into a finished knitted item, handling pattern preparation, stitchwork, and repetitive production while leaving the design, colors, and intended use to the user.

That flexibility supports a wide range of applications, from scarves and doll clothes to pet accessories and personalized gifts. A hobby project can also grow into custom work or a small business. Clawlab is set to unveil this smart knitting machine to a global audience at CES 2027.

The Engineering Foundation Behind Clawlab

Bringing professional knitting equipment into the home involves more than reducing its size. The real challenge is translating complex engineering into a product that feels intuitive to everyday users. Clawlab’s founder and CEO Wenxin Hu previously worked as a hardware engineer at DJI and Meituan, while most members of the company’s core R&D team are also former DJI employees. Together, they bring experience developing consumer-grade smart hardware and other technically complex products.

That background has shaped Clawlab’s approach to product development. Rather than simply miniaturizing existing equipment or adding digital features, the company is rethinking the knitting experience across hardware, software, and interaction design around the needs of individual creators. The technology takes on the complexity, while users retain control of the creative process.

The Long-Term Vision in Knitting

Clawlab chose knitting based on a simple premise: textiles meet one of the most basic and enduring needs of everyday life.

“Textiles meet a broad, long-standing need in everyday life. Standardized products are abundant, but consumers’ desire for personal style, customization, and emotional expression remains underserved,” said Wenxin Hu. “We want to reconnect ideas, design, and production so that people without professional training can create through knitting.”

Their longer-term ambition is to make knitting an everyday medium of expression. Smart knitting equipment, design software, and a creator community can help people turn ideas, memories, and care for others into one-of-a-kind pieces they can hold, share, and pass on.

About Clawlab

Clawlab is a technology startup founded in 2023 that develops smart tools for textile creation. It is building the future of knitting through a combination of innovative knitting technologies and a connected maker community. Its mission, “Push knitting forward. Bring more ideas to life,” is to develop the tools and technology that help more people turn what they imagine into something they can hold. Clawlab’s vision is to make knitting an everyday language for expression, much like words and pictures, through which people can tell their stories, preserve memories, and connect with others. For more information, please visit www.clawlab.com

View original content:https://www.prnewswire.com/news-releases/clawlab-raises-over-15-million-in-pre-a3-funding-to-bring-smart-knitting-home-302937289.html

SOURCE Clawlab

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Infor and Anthropic Announce Partnership That Turns Insights into Actions for Manufacturing Operations

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Manufacturers can connect Claude to Infor’s industry-specific applications to ask questions, get answers, and take approved actions within Claude

CHICAGO, Nov. 12, 2026 /PRNewswire/ — Infor and Anthropic today announced a partnership that combines Claude with Infor’s deep expertise in manufacturing operations. Infor Industry AI for Claude supports a range of roles, including production planners, buyers and customer service representatives. Users can work in either Infor or Claude, ask questions in plain language, review data and insights from Infor systems, and execute recommended actions. Infor’s industry logic, process controls, and governance guardrails are all made available to Claude. Customers can now update a purchase order or fix an at-risk production order in Infor, right from the Claude conversation.

Experience the full interactive Multichannel News Release here: https://www.multivu.com/infor/9413252-en-Infor-and-Anthropic-Announce-Partnership

A Partnership Built on Trust

Claude is Infor’s preferred AI assistant for interacting with Infor products and Claude models are the preferred models powering Infor’s Industry AI solutions. Infor Industry AI for Claude works through a new plugin and connector, and the permissions and governance controls configured in Infor still determine what each person can see and do in Infor.

Why industry depth matters

Infor’s solutions are built to meet the unique requirements across discrete manufacturing, process manufacturing, distribution and services industries. Within manufacturing industries, Infor understands the critical workflows, complex relationships with customers and suppliers, and interdependencies that are core to operations. Customers can get recommendations in conversation and, once a user reviews and approves, have the work carried out in Infor. Skills built for Claude carry Infor’s manufacturing knowledge into each conversation. With approval, actions include creating a purchase order, reallocating stock to an urgent order, shifting production lines after unplanned downtime, and shipping an order.

“Manufacturers need answers grounded in how their business really runs, and then the ability to act on them,” said Kevin Samuelson, CEO of Infor. “Infor brings the industry depth and governed controls, allowing customers to access that industry-specific context in Claude or in Infor, wherever they choose to work. When AI begins managing your workflows, the system underneath matters more, not less.”

“Manufacturing depends on expertise spread across many systems, and a large part of the day goes to moving information between them,” said Lauren Collett, Head of Enterprise Industries GTM at Anthropic. “Infor knows how manufacturers plan, buy, and deliver, and connecting Claude to its systems can give planners, buyers, and customer service teams more time for the decisions that depend on their judgment.”

“Our employees need easy access to the precise answers available to them within Infor systems without delay. Being able to ask a question naturally in the interface where they work, and get trusted, relevant information from the right source is an immediate productivity gain,” said Jessica Vincent, Vice President of Business Solutions, Oldcastle APG. “Connecting Claude with Infor can make critical business data easier to access while maintaining the governance our organization requires, helping people become productive and make informed decisions faster.”

Built around how manufacturing really works

Examples include:

Production planners can ask why a production order is at risk, see whether the cause is a material shortage, limited machine capacity or a labor shortage, and start corrective action in Infor, all from Claude.Customer service representatives can check availability, warehouse locations and production options, then rush an order or confirm a delivery date while the customer is still on the line.Buyers can see which production or customer orders a late receipt will affect, identify alternative suppliers, and place replacement purchase orders in one guided conversation.

What manufacturers can expect

Easy to use. Users can ask questions in everyday language and move from question to action in one place. They can also switch to Infor’s role-based workspaces when they need a more detailed view of the business.

Precise. Infor provides Claude the language and logic of manufacturing. For example, item, SKU, and product are understood as the same thing. Because the connector recognizes the user’s identity, responses reflect each person’s role and site. This context is configured once for the whole company rather than taught one user at a time.

Governed. Single sign-on and role-based entitlements, drawn from existing Infor permissions, determine what each person can see and do in Infor. Actions taken through the connector are subject to authorization controls and recorded in Infor.

Open and connected. Manufacturers run on many systems. The connector is built on the open Model Context Protocol standard, allowing teams to work across Infor and other compatible tools they rely on without leaving Claude.

Availability

Infor Industry AI for Claude is now available to select Infor Velocity Suite customers. Customers need their own Claude license, and an administrator must activate the Infor connector. Infor intends to add roles, skills and applications over time. For more information, visit https://www.infor.com/platform/enterprise-ai/claude-connector.

About Infor
Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries. Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor’s 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit www.infor.com.

Media contacts
Infor Communications: inforpr@infor.com

FAQ

Which customers can use Infor Industry AI for Claude?
It is available to select Infor Velocity Suite customers. Infor plans to add roles, skills and applications over time.

What do customers need to get started?
Customers need their own Claude license, and an administrator must activate the Infor in Claude connector.

Does Claude make decisions without user approval?
No. Infor’s plugin for Claude is designed to get a user’s explicit approval before each change in Infor.

How is access to data controlled?
Single sign-on and role-based entitlements, drawn from existing Infor permissions, determine what each person can see and do in Infor. Actions taken through the connector are subject to authorization controls and recorded in Infor.

Does this work with other tools?
Yes. The connector is built on the open Model Context Protocol standard, so teams can work across Infor and other compatible tools.

 

 

 

View original content:https://www.prnewswire.com/news-releases/infor-and-anthropic-announce-partnership-that-turns-insights-into-actions-for-manufacturing-operations-302938160.html

SOURCE Infor

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