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Microsoft 365 Outage: CIOs Should Verify Recovery Across Workflows and Security Controls, Says Infotech

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The Microsoft 365 outage has shown how email dependencies can interrupt business processes even when other functions remain available. Infotech’s research note, Microsoft 365 Outage: Immediate Actions for CIOs, covers recovery validation, potential security coverage gaps, and continuity measures for prolonged cloud outages.

ARLINGTON, Va., Nov. 13, 2026 /PRNewswire/ — In response to the Microsoft 365 outage that began on November 12, Infotech, a global research and API-driven advisory firm, is recommending that CIOs verify the recovery of business-critical workflows, integrations, and security controls before declaring normal operations restored. The firm’s new research note, Microsoft 365 Outage: Immediate Actions for CIOs, also advises organizations to document service disruptions and preserve evidence for potential service level agreement claims.

The outage began Thursday afternoon with Exchange Online mailbox access failures in the Americas and affected functions in Teams, SharePoint, Copilot, and Defender. Thursday night, servers that had returned to service failed again under load, and Microsoft added capacity and began rolling back a recent network change. According to the note’s midday ET update on November 13, availability was improving, but intermittent issues persisted, and Microsoft had not given a restoration time. At that point, Microsoft had reported no evidence of malicious activity, and the root cause was still under investigation.

“CIOs need a clear basis for telling the business it can return to normal operations,” says Kate Wood, AVP of Research Development at Infotech. “That means knowing which critical processes have been tested, where security coverage still needs checking, and which teams must continue using workarounds. Executive updates should make those outstanding issues visible so that business teams can plan their next steps.”

The examples summarized in Infotech’s note show contingency plans holding where a manual route existed and stalling where email was the only channel. According to news reports, disruptions included delays to patient referrals and court communications, while some organizations maintained critical operations using other systems or manual procedures. Core Teams messaging and meetings and direct SharePoint file access also remained largely operational, reinforcing the need to assess the specific functions and dependencies supporting each business process.

Recommended Actions for Microsoft 365 Response and Recovery
Infotech advises CIOs to focus on maintaining operations and documenting impacts. IT teams should log unresolved issues and failed workarounds throughout recovery, giving executives a clear view of operating status and creating a record to guide improvements to continuity plans.

The firm’s Microsoft 365 Outage: Immediate Actions for CIOs research note groups its recommendations as follows:

Sustain critical operations. A Microsoft service-health notification does not mean every business process has recovered. Maintain alternative communications and access to essential information independently of Microsoft 365, verify that business-critical workflows, integrations, and queued transactions resume correctly, and document continuity gaps exposed by the outage.Reinforce cybersecurity practices. During previous large-scale outages, threat actors have commonly impersonated Microsoft support staff and promised to restore access. Warn employees about phishing emails, credential-harvesting attempts, and deepfake voice and video calls during the disruption and recovery. Confirm that affected security monitoring and policy enforcement functions have recovered, including service-related logging and policies, and review potential coverage gaps during the outage.Prepare for service level agreement claims. Service credits are not automatic, and SLA claims generally require evidence of customer-specific impact, not just confirmation of a widespread outage. Organizations should preserve outage evidence, such as service-health advisories, document actual disruption, and have vendor management and legal teams review applicable agreements to determine credit eligibility, evidence requirements, and submission deadlines.

For longer-term readiness, Infotech emphasizes testing continuity procedures against prolonged outages affecting multiple cloud services. Organizations should identify where reliance on a single cloud environment creates shared points of failure and establish independent continuity options where the business impact justifies them.

Additional resources include the firm’s Develop a Business Continuity Plan, Create a Right-Sized Disaster Recovery Plan, and IT Communications Research Center.

Download the complete Microsoft 365 Outage: Immediate Actions for CIOs note to learn more. For exclusive media commentary from Infotech’s experts, please contact pr@infotech.com.

About Infotech
Infotech (formerly Info-Tech Research Group) provides an API-driven advisory model to over 30,000 IT leaders globally to systematically improve their organizations. With 30 years of trusted expertise and proven impact, Infotech equips technology leaders with industry-leading expert guidance, proven methodologies, practical tools, training, coaching, and consulting to accelerate decisions and deliver measurable outcomes.

To learn more about Infotech’s HR research and advisory services, visit McLean & Company, and for data-driven software buying insights and vendor evaluations, visit the firm’s SoftwareReviews platform.

Media professionals can register for unrestricted access to research across IT, HR, and software, and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Infotech or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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Yiren Digital Receives NYSE Notification Regarding Stock Price Requirement

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BEIJING, Nov. 13, 2026 /PRNewswire/ — Yiren Digital Ltd. (NYSE: YRD) (“Yiren Digital” or the “Company”), a leading company specializing in financial technology and artificial intelligence innovation across multiple industries in China and global markets, today announced that it received a letter dated October 20, 2026, from the New York Stock Exchange (the “NYSE”) notifying the Company that it was not in compliance with the NYSE’s continued listing standard under Section 802.01C of the NYSE Listed Company Manual (the “Price Criteria”) for the average closing price of the Company’s American depositary shares (the “ADSs”) was below US$1.00 per ADS over a consecutive 30-trading-day period.

The Company has six months following receipt of the notification (the “Cure Period”) to regain compliance with the Price Criteria. The Company can regain compliance during the Cure Period if, on the last trading day of any calendar month during that period, its ADSs have both a closing price of at least US$1.00 per ADS and an average closing price of at least US$1.00 per ADS over the 30-trading-day period ending on that day. In the event that at the expiration of the Cure Period, both a $1.00 closing price and a $1.00 average closing price over the preceding 30 trading days are not attained, the NYSE will commence suspension and delisting procedures.

The notification does not immediately affect the Company’s business operations. The Company’s ADSs will continue to be listed and traded on the NYSE subject to compliance with other applicable continued listing standards. The Company will continue to monitor the trading price of its ADSs and consider available measures to regain compliance.

About Yiren Digital

Yiren Digital Ltd. is a leading company specializing in financial technology and artificial intelligence innovation across multiple industries in China and global markets. The Company leverages advanced artificial intelligence and emerging technologies to enhance customer experience, optimize capital efficiency, and expand financial inclusion. Following the regulatory filing of its in-house developed Large Language Model Zhiyu and the significant enhancement of its MagiCube Agent platform, Yiren Digital is establishing a new growth engine to accelerate its evolution into an AI-native, multi-industry operating platform extending beyond traditional financial services. For more information, please visit https://ir.yiren.com.

Safe Harbor Statement

This press release contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “aim,” “anticipate,” “believe,” “estimate,” “expect,” “hope,” “going forward,” “intend,” “ought to,” “plan,” “project,” “potential,” “seek,” “may,” “might,” “can,” “could,” “will,” “would,” “shall,” “should,” “is likely to” and the negative form of these words and other similar expressions. This press release contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995. These statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “target,” “confident,” and similar expressions. Forward-looking statements are based on management’s current expectations, assumptions, and assessments of current market and operating conditions. These statements involve inherent risks, uncertainties, and other factors, many of which are outside the control of the Company, and which could cause actual results to differ materially from those expressed or implied in such statements. Actual results may differ materially from those expressed or implied in forward-looking statements due to a variety of factors and other risks described in the Company’s filings with the U.S. Securities and Exchange Commission. All forward-looking statements speak only as of the date of this press release. The Company undertakes no, and expressly disclaims any, obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required under applicable law.

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How Schools Can Choose Interactive Donor Recognition That Lasts Beyond GivingTuesday

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Rocket Alumni Solutions outlines practical evaluation criteria for schools seeking to preserve donor stories and support year-round stewardship.

BOSTON, Nov. 13, 2026 /PRNewswire/ — With GivingTuesday and year-end giving approaching, Rocket Alumni Solutions is sharing practical considerations for schools choosing an interactive donor Hall of Fame or digital donor wall. The starting point is the story a school wants to tell: who contributed, what they made possible and how their generosity connects to the community.

A donor’s name can lead visitors to the history of a scholarship, a renovated performing arts space or a program that shaped generations of students. Interactive recognition gives schools room to preserve that context alongside photographs and other media, with collections that can grow as new contributions become part of the school’s history.

For advancement teams, the year-end planning question extends beyond how a display looks at launch. Schools also need to understand how people will find donor stories, who will keep them current and what the project will require over time.

Compare the experience, upkeep and full cost

Schools comparing donor recognition platforms can use six questions to structure demonstrations and written proposals:

Can visitors find the story? Test searches using a donor’s name and browse the collections a visitor would expect. Check whether each profile explains the contribution and its connection to the school.Who keeps recognition current? Ask a staff member to add a profile, correct a name and update a photograph during the demonstration. Confirm who handles content preparation, review and future updates.Can people use it comfortably? Review text readability, contrast, navigation and the physical reach of the campus display. Ask vendors to demonstrate accessibility features and provide documentation for the school’s review.What can each story include? Compare support for photographs, video and written narratives. Confirm any media limits and whether staff can add context without rebuilding the collection.Does it fit the wider school story? Evaluate how donor recognition can sit alongside alumni profiles, academic achievements, arts programs and athletic history while remaining easy to find.What does the written quote cover? Separate recurring software costs from hardware, installation and other services. Confirm content-upload assistance, support hours, renewal terms and responsibility for ongoing maintenance.

Plan for recognition throughout the year

A manageable first collection might focus on scholarship supporters or the people behind a campus project. Before publication, schools should verify names, secure permission for photographs and personal stories, and confirm each donor’s recognition preferences, including requests for anonymity.

Advancement, communications and athletics staff can agree on how stories will be organized and who will approve changes. A clear owner and an update schedule help the collection remain useful after a campaign ends or staff responsibilities change.

Recognition should also be evaluated on its own terms. Schools can review whether profiles are accurate, stories are easy to discover and visitors can use the experience.

Connect campus recognition with online discovery

Rocket Alumni Solutions’ History Showcase supports donor recognition alongside alumni stories, school achievements and historical collections. Recognition sites can be explored on the web as well as on a compatible campus touchscreen, and staff can maintain content through Rocket’s editor.

Schools can bring a sample donor story and their evaluation questions to a demonstration to discuss content preparation, display placement, support and project-specific pricing.

About Rocket Alumni Solutions

Rocket Alumni Solutions partners with more than 1,500 schools and organizations, including the PGA Tour, New York University, Arizona State University and Virginia Tech. The company helps communities celebrate achievements, preserve their history and recognize the people who shaped them.

Rocket Alumni Solutions’ touchscreen software maintains an 80 Net Promoter Score, reflecting exceptional ease of use and customer satisfaction. Its interactive touchscreen software helps schools create digital Halls of Fame, donor recognition walls, record boards and campus recognition displays that celebrate community achievements and preserve institutional history.

Rocket Alumni Solutions serves schools and organizations of all sizes. Every plan includes unlimited storage, pre-built templates, remote content management and plug-and-play setup. Schools receive ongoing support as their recognition collections grow.

press@rocketalumnisolutions.com

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Media Advisory – Parliamentary Secretary Hanley to make a critical minerals announcement in Yukon

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WHITEHORSE, YK, Nov. 13, 2026 /CNW/ — Brendan Hanley, Parliamentary Secretary to the Minister of Northern and Arctic Affairs, on behalf of the Honourable Tim Hodgson, Minister of Energy and Natural Resources, will make a critical minerals announcement at the 54th Annual Yukon Geoscience Forum and Trade Show in Whitehorse, hosted by the Yukon Chamber of Mines.

Date: Monday, November 16, 2026

Time: 8:30 a.m. MST

Location:
Kwanlin Dün Cultural Centre Longhouse
1171 Front Street
Whitehorse, Yukon Y1A 0G9

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