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Digital Twin Technology Can Improve Water Utility Management, Says Info-Tech Research Group in New Industry Resource

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Info-Tech Research Group’s comprehensive new resource addresses key IT challenges for water utilities, such as mapping the digital twin journey, prioritizing initiatives, and optimizing operational procedures. The firm’s guide to developing a digital twin roadmap for water utilities provides actionable strategies to enhance capability development, drive innovation, and improve water utility management.

TORONTO, May 29, 2024 /CNW/ – With escalating global water concerns and the increasing urgency for effective water management, water utilities must accelerate their digital transformation efforts, says global research and advisory firm Info-Tech Research Group in a recently published industry resource. Navigating the complex landscape of water utility operations presents numerous challenges for utility leaders, from aging infrastructure to the increased responsibility of providing safer water to communities. While digital twin technology holds significant potential benefits, the firm explains that many organizations struggle to map out a tailored digital twin journey that aligns with the unique characteristics of their ecosystem. To address this issue, the Info-Tech Research Group has released its latest blueprint, Build a Water Utility Digital Twin Roadmap. The firm’s research-backed resource will assist industry leaders in developing a strategic plan that ensures immediate benefits from implementing digital twin technology in the utility sector.

“Digital twin technology has long been a prominent topic in water utility industry conferences and utility working groups worldwide. While its potential benefits are enticing to water utility leaders, the roadmap to actualizing this goal often remains unclear,” says Jing Wu, principal research director at Info-Tech Research Group. “Digital twin is far from a binary concept. It cannot simply be purchased off the shelf and developed overnight. Rather, it represents a journey of continuous learning and development across multiple capabilities within the digital twin domain.”

Info-Tech’s research highlights the lack of actionable guidance in existing digital twin research, which leaves utility leaders without clear, actionable steps. Adding to this challenge is the absence of a robust framework to guide roadmap development that balances desired business outcomes with necessary investments. This gap underscores the need for a comprehensive approach to digital twin implementation, ensuring that water utilities can effectively manage their resources and deliver clean, safe water to their communities.

“Most water utilities have made recent progress in deploying elements toward achieving an ideal digital twin target state. However, what often remains lacking is a holistic view of the digital journey. Each water organization’s business drivers vary, and consequently, so does its digital twin journey,” explains Wu. “The starting point in this journey can vary depending on factors like leadership sponsorship, technology maturity, and cultural readiness for managing significant digital transformation programs. Regardless of the chosen approach, it is critical for water utility thought leaders to maintain a focus on the bigger picture while planning their journey, even if the pathways diverge.”

The firm advises the importance of considering factors such as leadership sponsorship, technology maturity, and cultural readiness when managing significant digital transformation programs. The blueprint also emphasizes the need for utility leaders to develop an effective roadmap that includes prepopulated sample data to facilitate continuous and iterative planning. By doing so, water utilities can ensure they are well-equipped to implement digital twin technology in the industry successfully, driving both immediate and long-term benefits. 

In its new blueprint, Info-Tech outlines three key steps for utility leaders to consider when building a digital twins roadmap: 

Identify the Desired Outcome: Establish a baseline and target organizational key performance indicators to measure success. Shortlist potential use cases that align with strategic goals and can drive significant value.Prioritize Use Cases: Conduct a thorough analysis of use cases, focusing on tactical initiatives in people, process, and technology. A value readiness evaluation will help prioritize these use cases based on their potential impact and feasibility.Create a Tactical Roadmap to Close the Gap: Identify gaps in current digital twin capabilities and develop a detailed roadmap to address these gaps. This iterative approach ensures continuous improvement and alignment with evolving organizational needs.

By following the detailed guidance outlined in Info-Tech’s blueprint, water utilities can effectively navigate their digital twin journey as part of their broader digital transformation strategy. This comprehensive approach not only enhances operational efficiency and resource management but also positions water utilities at the forefront of innovation.

As global water challenges continue to escalate, the proactive adoption of digital twin technology enables utilities to drive long-term benefits and build resilience in an increasingly complex environment.

For exclusive and timely commentary from Jing Wu, an expert in the water utility industry, and access to the complete Build a Water Utility Digital Twin Roadmap blueprint, please contact pr@infotech.com.

Info-Tech LIVE 2024 Conference

Registration is now open for Info-Tech Research Group’s annual IT conference, Info-Tech LIVE 2024, taking place September 17 to 19, 2024, at the iconic Bellagio in Las Vegas. This premier event offers journalists, podcasters, and media influencers access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts, and speakers. To apply for media passes to attend the event or gain access to research and expert insights on trending topics, please contact pr@infotech.com.

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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DeepKeep Demonstrates Superior Multilingual AI Security Performance in New Benchmark Study

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As the gap in the multilingual security of AI guardrails grows, new benchmark research reveals that DeepKeep’s ability to detect prompt injection and PII across languages outperforms others, including Meta and Nvidia

TEL AVIV, Israel, July 22, 2026 /PRNewswire/ — DeepKeep, the end-to-end AI security platform, today unveiled the results of a new benchmark study showcasing significant improvements in the performance and efficiency of its multilingual AI security solution. The research study compared DeepKeep’s approach to other guardrails and LLM-as-a-Judge methods and demonstrated that DeepKeep’s multilingual capability provides superior accuracy and consistency.

As organizations deploy AI tools across global teams, the prompts and interactions these systems process increasingly span multiple languages. However, many AI security systems today are designed primarily for English-language prompts, and the consequences are measurable. A Brown University study found that translating unsafe inputs into low-resource languages got GPT-4 to engage with harmful requests 79% of the time, versus under 1% in English. As enterprises deploy AI globally, attackers can exploit this gap by issuing malicious prompts in other languages to bypass guardrails. While translation-based security solutions exist, these often introduce latency, lose context, or produce inconsistent results across languages, creating a growing security blind spot for multinational enterprises.

DeepKeep directly analyzes the semantic meaning of prompts and responses across languages using a cognition-based analysis, allowing the system to classify data without translating it into English first. The cognition-based solution can deliver an interpretable response, allowing the system to learn and improve in time. Due to their design, DeepKeep’s guardrails can efficiently handle zero-day attacks. The guardrails are also designed to handle mixed-language prompts seamlessly – a scenario increasingly common in enterprise environments where users combine multiple languages within a single AI query.

In benchmark testing against widely used open source models, including Meta’s LLaMa Prompt Guard and Nvidia’s NeMo, DeepKeep significantly outperformed in detecting prompt injection attempts and Personal Identifiable Information (PII).

The evaluation used several widely recognized prompt injection datasets, including SafeGuard, Wild Jailbreak, and Alpaca, with test sets translated into 12 additional languages including Japanese, German, Spanish, French, Italian, Korean, Dutch, and Portuguese. Across these benchmarks, DeepKeep achieved F1 scores approaching 0.98 in prompt injection detection while significantly reducing false negatives compared to translation-based guardrail models.

The platform maintains consistent security decisions across languages while operating with smaller, more efficient model architecture. DeepKeep’s multilingual classifier operates with a model of roughly 400 million parameters, which is significantly smaller than many guardrail models that rely on multi-billion-parameter architectures, enabling faster inference and lower latency in enterprise deployments.

“AI security has largely been built around the assumption that prompts are written in English or that translation is sufficient. That assumption no longer reflects how enterprises actually use AI,” said Yossi Altevet, CTO and Co-Founder at DeepKeep. “As AI systems are deployed across global teams and markets, security models must understand intent across languages, not just words. That shift requires a fundamentally different approach to how AI interactions are analyzed and protected, and we’re proud to have created a solution that meets this challenge with flying colors.”

DeepKeep’s multilingual security solution is part of the company’s established suite of enterprise AI security solutions that give businesses the confidence to leverage AI without sacrificing safety, control, or trust.

For more information about DeepKeep’s multilingual AI security research, read the full analysis here.

About DeepKeep

DeepKeep provides end-to-end AI security and trustworthiness across the full AI lifecycle. Its platform protects multimodal systems – including large language models and computer vision – helping enterprises deploy and use AI safely, accurately, and in compliance with security and privacy standards. With capabilities such as an AI Firewall, Vibe and Automated AI Red Teaming, AI Usage Control and advanced Model Scanning, DeepKeep enables cybersecurity teams to defend against vulnerabilities, data leakage, hallucinations, and bias while maintaining trust in AI-driven operations. Founded in 2021, DeepKeep is dedicated to securing the future of enterprise AI. For more information, visit www.deepkeep.ai.

Media Contact
Mike Katznelson
Headline Media
mike.katznelson@headline.media
US: +1 914 233 5302
UK: +44 203 769 0660

View original content:https://www.prnewswire.com/news-releases/deepkeep-demonstrates-superior-multilingual-ai-security-performance-in-new-benchmark-study-302831852.html

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InfiniTrak Announces PioneerRx Integration to Deliver Streamlined DSCSA Compliance to Pharmacies

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TOLEDO, Ohio, July 22, 2026 /PRNewswire/ — InfiniTrak the industry leading DSCSA provider is proud to announce the completed integration with PioneerRx, a RedSail Technologies company. This will deliver a fully integrated Drug Supply Chain Security Act (DSCSA) solution to independent pharmacies. The integration will streamline DSCSA compliance requirements by utilizing existing PioneerRx workflows.

Future of Pharmacy is Here: Two Industry Leaders Deliver Complete Inventory Visualization with Turnkey DSCSA Compliance.

As DSCSA requirements evolve, independent pharmacies face increasing pressure to ensure drug traceability, maintain accurate records, and strengthen supply chain security. InfiniTrak’s track-and-trace solutions bring end-to-end visibility across the supply chain, from manufacturing to pharmacy dispensing, to help pharmacies meet these requirements with confidence.

Through the new integration, InfiniTrak’s compliance capabilities are now available directly within PioneerRx. Pharmacies can verify authorized trading partners, manage EPCIS data, and maintain audit-ready records without leaving their pharmacy management system. At the same time, they can minimize supply chain disruptions and prevent medication misuse—thus improving patient care.

Melanie Christie, President of Pharmacy Systems at RedSail Technologies, expressed optimism about the integration’s impact. “RedSail’s mission has always been to provide independent pharmacies with technology that simplifies complex processes so they can focus on patient care. The completed InfiniTrak integration will allow pharmacies to meet DSCSA requirements without disrupting their regular workflow and spend more time serving patients.”

InfiniTrak’s Chief Executive Officer Alan Lancz, echoed enthusiasm about pharmacies’ capabilities with the integration. “Both InfiniTrak and RedSail Technologies have been leaders in their industries for over a decade. This integration is great timing to get all PioneerRx users compliant, with no interruption from current workflow, before the November 27, 2026 deadline,” Alan Lancz added.

Together, PioneerRx and InfiniTrak integration are transforming DSCSA compliance from a separate task to a seamless step in everyday pharmacy workflow. PioneerRx pharmacies can access the InfiniTrak integration for just $75 per month. To learn more about the integration and DSCSA, visit: https://infinitrak.us/pioneerrx/ or get started at: https://www.redsailtechnologies.com/dscsa

About InfiniTrak

InfiniTrak is a pioneer and industry leader in track-and-trace technology. Built specifically with the need of the end users in mind, the company offers intuitive, user-friendly solutions that automate operations and seamlessly integrate into existing pharmacy workflows. InfiniTrak simplifies the path to compliance by providing full DSCSA coverage for all current and upcoming FDA requirements. Along with its comprehensive compliance features, InfiniTrak seamlessly integrates with RedSail Technology solutions, including PrimeRx, BestRx, and now PioneerRx.

InfiniTrak is headquartered in Toledo, Ohio. For more information about InfiniTrak visit: www.infinitrak.us.

About PioneerRx

PioneerRx, a RedSail Technologies company, is the most installed independent pharmacy software on the market. With unmatched customer support and continuous innovation, PioneerRx equips pharmacies to thrive in a clinical, patient-centered future. By implementing user-driven enhancements and anticipating industry trends, PioneerRx empowers pharmacies to improve patient outcomes and achieve long-term success. To learn more about PioneerRx, visit www.PioneerRx.com.

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BOXX Insurance Futureproofs AI Coverage Ensuring Protection Against Deepfakes & Social Engineering

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TORONTO, July 22, 2026 /CNW/ — BOXX Insurance, a global cyber insurtech part of Zurich Insurance Group, today announced affirmative coverage for AI and deepfake related events for social engineering and security failures within their commercial policy offering, Cyberboxx® Business. 

New AI Endorsement Eliminates AI Coverage Grey Zone

This announcement eliminates ambiguity and cements BOXX’s commitment to providing clear cover for AI-driven incidents for their customers and their broker partners.

AI is creating new cyber and digital threats for small businesses with 86% of US business leaders with cybersecurity responsibilities reporting at least one AI-related incident in the past 12 months. In Canada, the trends follow similar patterns as 81% of Canadian businesses that experienced fraud in the past year also faced an AI-enabled attack. The sophistication of AI and deepfakes is also changing how attacks are carried out, with threat actors leveraging these tools to target and trick employees at scale via enhanced social engineering attacks.

“Threat actors are exploiting trusted relationships amongst employee and executive networks which can result in handing over credentials or misdirecting payments without an actual breach,” said Erik Tifft, Global Head of Underwriting at BOXX Insurance. “That’s why we’ve updated our policy language to address the real risks that businesses, executives and their employees face in the age of AI.”

Pairing AI & Deepfake Coverage with Each and Every Loss Reinstatements for Full Policy Term Protection

This endorsement, coupled with BOXX’s First Party Each and Every Loss, keeps coverage available throughout the policy period by reinstating the policy Aggregate Limit of Liability after each cyber incident. As AI-driven social engineering and deep fake losses ramp up, the risk of having multiple claims over a policy period increases.

“Our underwriting is keeping up with the higher frequency and the changing nature of emerging cyber and AI-driven threats,” continued Tifft, “As a result, we’re continuously enhancing our cyber insurance products with broadened, affirmative coverages to capture emerging cyber threats and new forms of cybercrime, whether they occur via systems breaches or through advanced social engineering.”

About BOXX Insurance

BOXX Insurance helps businesses and individuals insure and defend against cyber and technology risks, harnessing the power of ALL IN ONE Cyber and Technology Insurance and Protection. Headquartered in Toronto, Canada, with offices worldwide, BOXX is a global, award-winning provider of cyber protection services and technology insurance coverage.

We’re not a typical insurance company. That’s by design. We’re obsessive about making clients’ digital worlds safer and more resilient; creating real, positive changes for our clients, partners and brokers. With comprehensive, technologically advanced products and services that have a strong emphasis on predicting, preventing and insuring against negative cyber and technology events, BOXX is dedicated to helping businesses operate securely and confidently in an increasingly complex digital environment, 365 days a year. 

BOXX Insurance Inc. is part of Zurich Global Businesses & Operations, a global ecosystem focused on delivering meaningful value to customers and partners. By bringing together Travel, Cyber and Zurich’s global operations, including global capability centers, we operate at scale to provide customized, proactive and digital experiences that help individuals and businesses be better prepared for the future.

View original content to download multimedia:https://www.prnewswire.com/news-releases/boxx-insurance-futureproofs-ai-coverage-ensuring-protection-against-deepfakes–social-engineering-302831194.html

SOURCE BOXX Insurance

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