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Retail Automation Market size is set to grow by USD 11.95 billion from 2024-2028, High adoption of contactless payment solutions to boost the market growth, Technavio

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NEW YORK, July 8, 2024 /PRNewswire/ — The global retail automation market  size is estimated to grow by USD 11.95 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  10.87%  during the forecast period.  High adoption of contactless payment solutions is driving market growth, with a trend towards emergence of big data management. However, privacy and security concerns  poses a challenge. Key market players include Datalogic SpA, Diebold Nixdorf Inc., ek robotics GmbH, FAMETECH INC., Fiserv Inc., Fujitsu Ltd., Grey Orange Pte. Ltd., Honeywell International Inc., iFuture Robotics, Infoplus Commerce, MIDEA Group Co. Ltd., Napse, NCR Voyix Corp., Posiflex Technology Inc., Pricer AB, Sea Point China Ltd., Simbe Robotics Inc., Toshiba Corp., Vinculum Solutions Pvt. Ltd., and Zebra Technologies Corp..

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Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Type (Point-of-sale, Barcode and RFID, Camera, and Others), End-user (Supermarkets, Hypermarkets, Single item stores, Fuel stations, and Retail pharmacies), and Geography (APAC, North America, Europe, Middle East and Africa, and South America)

Region Covered

APAC, North America, Europe, Middle East and Africa, and South America

Key companies profiled

Datalogic SpA, Diebold Nixdorf Inc., ek robotics GmbH, FAMETECH INC., Fiserv Inc., Fujitsu Ltd., Grey Orange Pte. Ltd., Honeywell International Inc., iFuture Robotics, Infoplus Commerce, MIDEA Group Co. Ltd., Napse, NCR Voyix Corp., Posiflex Technology Inc., Pricer AB, Sea Point China Ltd., Simbe Robotics Inc., Toshiba Corp., Vinculum Solutions Pvt. Ltd., and Zebra Technologies Corp.

Key Market Trends Fueling Growth

Retail automation is set to experience significant growth due to the increasing adoption of cloud-based solutions. This shift allows merchants to integrate more back-end software in the cloud, enabling seamless access to customer and product data across multiple platforms. Compatible retail automation solutions are essential for managing large volumes of data, capturing demographics, payment preferences, and buying behavior. Incorporating Point of Sale (POS) systems in retail offers several advantages. Merchants can gain insights into consumer behavior with in-store products, empower associates with customer profile data, engage customers throughout their visit, and offer creative loyalty reward programs. These benefits will drive the expansion of the global retail automation market during the forecast period. 

Retail automation is a growing trend in the industry, with Artificial Intelligence (AI) leading the way. AI in retail is revolutionizing demand forecasting through predictive data, enhancing customer experiences with personalized campaigns, and improving supply chain management. Interactive chat programs and logistics management systems streamline operations, while barcode & RFID technology and automated conveyor systems optimize retailers’ inventory, staffing, distribution, and delivery schedules. Automation technology, including robotics in warehouses and fulfillment centers, boosts organizational efficiency. Retailers must also prioritize cybersecurity threats in their automation strategies. Point-of-sale (POS) systems, department shops, and single item stores, from fuel stations to retail pharmacies and e-commerce warehouses, all benefit from retail automation software and machine learning (ML). Robotics process automation and cloud-based POS software further enhance operational workflows. 

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Market Challenges

The retail automation market faces significant challenges related to consumer data privacy and security. With the rise of e-commerce and m-commerce, there are concerns about the safety of financial data during online transactions. Identity theft and breaches in personal bank accounts pose substantial risks. Additionally, the collection and use of customer data for marketing purposes can infringe on privacy. Mobile service providers gather data through cookies for customized advertising, but this practice raises concerns about customer consent and control over their personal information. Location-based services also require geo-based information, adding to privacy concerns. Mastercard Inc.’s USD250 million commitment to help small businesses with identity theft protection and cybersecurity assessments is a positive step towards addressing these challenges. However, the risks of unauthorized access to financial data continue to discourage users from using retail automation for transactions. These privacy and security concerns may hinder the growth of the global retail automation market during the forecast period.Retail automation is transforming the way retailers manage their operations, from e-commerce warehouses to in-store segments. Automation technology, including robotics and artificial intelligence (AI), is streamlining supply chain management and improving organizational efficiency. Retailers are adopting automation software for tasks like inventory scanning and self-checkout systems. E-commerce sector challenges, such as cybersecurity threats, are driving the need for advanced technology solutions. E-commerce warehouses utilize autonomous systems for warehouse storage and inventory management. Robotics process automation and machine learning (ML) are key tools in this area. In the retail environment, point-of-sale (POS) systems, like Markt POS and cloud-based POS software, are being upgraded with AI capabilities. Retail giants are investing in automation systems to enhance customer experience and adapt to changing consumer preferences. Challenges in the in-store segment, such as omnichannel retailing and self-checkout systems, are being addressed through the use of autonomous guided vehicles and autonomous mobile robotics. The camera segment and supermarket segment are also seeing significant advancements in automation technology. The economic growth and individual spending capacities are fueling the adoption of retail automation. However, challenges persist, including the need for application programming interfaces and the integration of hardware and software solutions. Cybersecurity threats remain a concern, with retailers requiring robust security measures to protect their data. In conclusion, retail automation is a critical component of the retail landscape, addressing challenges in e-commerce warehouses, supply chain management, and in-store operations. With the continued advancement of technology, retailers will continue to find innovative ways to improve their operational workflows and provide a seamless shopping experience for consumers.

For more insights on driver and challenges – Download a Sample Report

Segment Overview 

This retail automation market report extensively covers market segmentation by

Type 1.1 Point-of-sale1.2 Barcode and RFID1.3 Camera1.4 OthersEnd-user 2.1 Supermarkets2.2 Hypermarkets2.3 Single item stores2.4 Fuel stations2.5 Retail pharmaciesGeography 3.1 APAC3.2 North America3.3 Europe3.4 Middle East and Africa3.5 South America

1.1 Point-of-sale-  Point-of-Sale (POS) systems are essential components in retail transactions, combining hardware and software to manage sales, payments, and customer information. Compared to traditional cash registers, POS automation offers numerous advantages, such as improved inventory management, efficient reporting, and enhanced customer experience. With the ability to store and share sales data, POS systems save time and increase accuracy. Fixed POS terminals have become a common feature in large retail stores, fueling the growth of the retail automation market. The convenience and high return on investment of POS systems, along with their wide range of applications including bill printing and payment processing, further boost market expansion.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2018 – 2022)  – Download a Sample Report

Research Analysis

The Retail Automation Market is experiencing significant growth due to the increasing adoption of automation technology in the retail sector. E-commerce warehouses are leveraging automation to streamline their operations, from inventory scanning systems to autonomous mobile robots and autonomous guided vehicles. In the retail environment, automation is transforming Point-of-Sale (POS) systems, with cloud-based POS software and self-checkout systems becoming increasingly popular. Machine Learning (ML) and Artificial Intelligence (AI) are also playing a crucial role in retail automation, optimizing supply chain management and improving organizational efficiency. The in-store segment is also benefiting from automation, with robotics process automation and autonomous systems enhancing retail operational workflows. The E-commerce sector and Omnichannel retailing are major drivers of the retail automation market, with the Internet of Things and Application Programming Interface (API) enabling seamless integration between different systems. However, as retailers adopt more automation, cybersecurity threats become a growing concern, requiring robust security measures to protect sensitive customer and financial data.

Market Research Overview

Retail automation is transforming the retail industry by streamlining operations and enhancing customer experiences. E-commerce warehouses are leveraging automation technology, such as robotics process automation, artificial intelligence (AI), and machine learning (ML), for efficient supply chain management. Retailers in various segments, including department shops, supermarkets, hypermarkets, and single item stores, are adopting automation systems for inventory management, demand forecasting, and predictive data analysis. Automation is also making strides in the in-store segment, with self-checkout systems, interactive chat programs, and autonomous guided vehicles becoming commonplace. Retail operational workflows are being optimized through the use of cloud-based POS software, IoT devices, and APIs. Cybersecurity threats are a concern as retailers adopt more technology, but retail automation software providers are addressing these challenges with robust security measures. Retail giants and individual retailers alike are investing in automation tools and technology solutions to improve organizational efficiency, meet changing consumer preferences, and adapt to economic growth. Warehouse and inventory management are key areas of focus, with the implementation of inventory-scanning systems, autonomous mobile robotics, and automated conveyor systems. Logistics management systems are also being automated to optimize staffing, distribution, and delivery schedules. Barcode & RFID technology, warehouse robotics, and on-premises automation are also playing a significant role in retail automation. Fuel stations and retail pharmacies are also adopting automation technology to enhance their operations. Overall, retail automation is revolutionizing the retail industry, from the warehouse to the point-of-sale.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypePoint-of-saleBarcode And RFIDCameraOthersEnd-userSupermarketsHypermarketsSingle Item StoresFuel StationsRetail PharmaciesGeographyAPACNorth AmericaEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Clock Ticking on San Jose Worker Contracts as City Council Eyes July Recess

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SAN JOSE, Calif., June 18, 2026 /PRNewswire/ — Several months of tense negotiations between the San Jose City Administration and thousands of dedicated City of San Jose workers have now resulted in two of the City’s largest worker contracts set to expire – just as the San Jose City Council leaves for their July recess. On Thursday, June 18, after receiving the City’s Last, Best, and Final Offer (LBFO) and working to reach a deal before contract expiration, San Jose workers represented by IFPTE Local 21 and MEF-AFSCME Local 101 have called for mediation in order to reach a fair agreement.

Last Wednesday, June 10, workers rallied at San Jose Mineta International Airport (SJC) to call on the San Jose City Administration to secure a contract that will allow the City of San Jose to retain and recruit excellent public workers. While negotiations continued after the rally, the City’s LBFO remains one that does not invest in city services and one that will not retain the city’s skilled workforce.

Members of both unions are concerned that the upcoming budget has proposed staffing cuts to several departments, including the Library, Public Works, and the Housing Department. Instead of investing in our community, city officials have elected to spend taxpayer money on corporate giveaways through massive contracts with ineffective AI companies and an outrageous $351 million subsidy towards hockey arena renovations. The City could develop a strategy that ensures corporations pay their fair share from benefitting directly from city services. Instead, San Jose insists on cutting taxes for some of the largest corporations that occupy the city, while residents and working families pay more.

“We are the workers who keep San Jose running every day. We’ve shown up at the bargaining table ready to negotiate a fair contract every week. It’s time for the City to turn things around in order to retain workers. San Jose workers and the residents we serve deserve better,” said Carlos Murillo, an Associate Engineer at SJC, and IFPTE Local 21 Bargaining Team Member. “It’s time to invest in our city services. It’s time to put San Jose first.”

“San Jose remains already one of the most thinly staffed major cities in California. The City has a real opportunity. With San Jose being a World Cup host city, we have seen our community come together. San Jose has the potential to highlight the amazing public services our city has to offer and the hard-working people who make those services happen,” said MEF Local 101 Chief Steward Heidi Mendiola, a Police Data Specialist.

San Jose workers haven’t gone on strike in two decades. Three years ago, San Jose workers organized a city-wide strike vote that shed light on the city’s dangerous understaffing and retention issues. Workers are disheartened to know that instead of working on revenue, this administration has instead continued to remain one of the few cities to cap its business license tax on large businesses, with its largest only paying $185,532 in taxes. This includes massive Fortune 500 companies, such as Cisco Systems, which reported $56 billion in revenue and $10 billion in profits for Fiscal Year 2025; PayPal Holdings, which reported $33 billion in revenue and $5.2 billion in profits; and Adobe Inc., which reported $23 billion in revenue and $7.1 billion in profits.

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SOURCE IFPTE Local 21

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Trupeer AI Appoints Former UiPath APAC President & CEO Raghu Subramanian to Lead Japan Enterprise Expansion

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TOKYO, June 19, 2026 /PRNewswire/ — Trupeer AI, the workflow knowledge layer for teams and AI agents, today announced the appointment of Raghu Subramanian as President and Chief Business Officer, as the company accelerates its next phase of global enterprise expansion. Backed by RTP Global and Salesforce Ventures and trusted by more than 50,000 teams in over 100 countries and 120 languages, Trupeer is strengthening its leadership team to scale adoption across enterprises, SaaS companies, Global Capability Centers (GCCs), and technology-enabled business services companies.

Japan is a strategic growth market for Trupeer, where enterprises face a growing knowledge-retention challenge as experienced employees retire and institutional expertise leaves with them. Trupeer addresses this by capturing workflows and institutional knowledge and turning them into AI-ready contexts accessible in more than 120 languages, including Japanese and English. By eliminating the bilingual bottleneck, the platform lets Japanese enterprises scale their own expertise to global teams, while giving multinational organizations instant access to existing knowledge for their Japan-based teams. Several of the world’s largest software companies use Trupeer to create Japanese-language content as they deepen their presence in the country, and  major Japanese pharmaceutical companies use Trupeer to enable learning and development at scale, capturing veteran expertise and standardizing how critical processes are taught across the organization.

Raghu joins from a distinguished career at the forefront of enterprise automation. As a founding member of the management team at UiPath, he was part of the core executive team that helped build the company into a $35+ billion NYSE-listed enterprise. He established UiPath’s APAC operations in 2016 and later served as President & CEO for India and APAC, making Japan one of their largest markets. Bringing over 25 years of enterprise technology leadership, Raghu has built and scaled enterprise businesses across global markets, with deep expertise in automation, business process management, and enterprise AI adoption. Prior to joining UiPath, he served as CTO of EXL Service.

At Trupeer, he will lead the company’s next phase of commercial expansion, with a sharp focus on Japanese enterprises, the GCCs operating in Japan, and the global parents of Japan-based delivery networks.

Shivali Goyal, CEO and Co-Founder, Trupeer AI, said, “Raghu has spent decades helping organisations adopt and scale transformative technologies and brings deep experience in building enterprises globally. Having seen first-hand the challenges enterprises face in organisational knowledge and agentic AI enablement, Raghu immediately resonated with our vision and the momentum Trupeer has built globally. His expertise will help us strengthen our commercial capabilities, deepen partnerships, and unlock the next phase of growth at Trupeer.”

Raghu Subramanian, President and Chief Business Officer, Trupeer AI, said, “Enterprises have long struggled to get real value from AI, and the reason is fragmented context. As businesses operate across languages, geographies, and distributed teams, critical knowledge often becomes difficult to access, share, and act on consistently. The knowledge that makes AI useful remains trapped in people’s heads and scattered across tools. In the agentic AI era, where agents are only as good as the context they run on, that gap becomes the difference between AI that works and AI that doesn’t. This is the gap Trupeer was built to close. I look forward to partnering with enterprises and organisations across the globe to build the context layer that makes enterprise knowledge structured, accessible, and actionable, and AI genuinely useful.”

About Trupeer

Trupeer AI is the workflow knowledge layer for enterprises that enables teams and AI agents. The company helps organizations capture critical operational knowledge that is often trapped in the minds of subject matter experts and scattered across tools, transforming it into structured, accessible, and queryable knowledge. Its platform captures enterprise workflows and turns unstructured, multimodal input into SOPs, guides, studio-quality videos, training assets into 120+ languages and continuously updated, AI-ready context that intelligent agents can leverage, making institutional knowledge accessible, actionable, and queryable. Backed by RTP Global and Salesforce Ventures, Trupeer supports more than 50,000 teams in over 100 countries, including Fortune 100 enterprises, Global Capability Centers and technology-enabled business services companies.

Further details: https://www.trupeer.ai/ 

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Fulfilling PM Modi’s Dream of Atmanirbhar Bharat: India’s AI Writing Startup Kreativespace Incubated at IIT Kharagpur

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Kreativespace, an Indian AI-powered writing platform founded by Vinet Kakadea, has been incubated at IIT Kharagpur and recognized by SVNIT University, Ministry of Education under Bodhan AI Conclave also through the NVIDIA Inception Program, AWS Startup Program, and DPIIT under Startup India.The platform unifies 8 AI-powered writing tools, along with AI Humanizer and Message AI feature being the latest addition into a single ecosystem, so you can generate and refine content all in one place.The company reports more than 50,000+ signed-up users, 75,000+ anonymous users, and roughly 100,000 monthly website visitors, positioning itself as the only Indian company operating at scale in the global AI writing market.

SURAT, India, June 19, 2026 /PRNewswire/ — Kreativespace, an AI-powered writing platform, is building out its position as the only homegrown alternative in a market long dominated by international tools such as Grammarly and QuillBot. Founded by Vinet Kakadea and incubated at IIT Kharagpur, the company has aligned its growth with the broader push behind Prime Minister Narendra Modi’s Atmanirbhar Bharat (Self-Reliant India) initiative, which encourages indigenous technology development capable of competing on a global scale.

As AI adoption accelerates across India’s education, research, and enterprise sectors, Kreativespace is among a small group of Indian startups building writing technology designed to compete directly with established international platforms.

Kreativespace’s progress has been recognized by several institutions central to India’s startup and technology ecosystem. The company has been incubated at IIT Kharagpur, selected under SSIP 2.0 through SVNIT University, and chosen by the Ministry of Education to present its work at the Bodhan AI Conclave. It has also been accepted into the NVIDIA Inception Program and the AWS Startup Program, and holds DPIIT recognition under the Startup India initiative.

Where many writing-tool users rely on separate subscriptions for content generation to refinement for grammar correction, paraphrasing, plagiarism checking, citation generation, and editing, Kreativespace brings these functions into a single platform as a super-app for AI writing tools. The company says its approach centers on affordability and accessibility alongside performance, aiming to make advanced AI writing assistance available to a wider range of users regardless of geography or budget.

The idea for Kreativespace took shape while founder Vinet Kakadea was studying at New York University and Marymount University in the United States, where he experienced firsthand how students, researchers, and professionals often need multiple paid subscriptions to cover writing-related tasks. That fragmented experience led him to build a super-app offering each of these capabilities together, at a more accessible price point.

Kreativespace combines 8 AI-powered writing tools with AI Humanizer and Message AI feature being the latest addition, allowing users to generate, rewrite, refine, and humanize content without moving between separate platforms. The product is available via web platform, mobile apps on the App Store and Google Play, browser extensions for Chrome, Mozilla, and Edge, and a Google Docs add-on.

Vinet Kakadea, Founder of Kreativespace, said, “Kreativespace’s vision is to digitalize the entire Indian education ecosystem to support PM Modi’s Atmanirbhar Bharat scheme.”

About Kreativespace

Kreativespace with the Motto of Making Writing Accessible for Everyone: Kreativespace is an AI-powered writing platform built to make AI writing tools accessible, affordable, and effective for students, researchers, educators, professionals, content creators, startups, and enterprises. Founded by Vinet Kakadea, the company is incubated at IIT Kharagpur and has been recognized by AWS Startup Program, the NVIDIA Inception Program, and DPIIT under Startup India. For more information, visit kreativespace.com.

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