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Strolid launches its first product release, Strolid Portal for auto dealers

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2 years ago

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SALEM, N.H., July 9, 2024 /PRNewswire/ — Leading tech-enabled automotive service company Strolid today announced its first product release, the Strolid Portal for auto dealers. Using actual customer conversations, the Strolid Portal enables deep operational insights into the entirety of dealerships, revealing improvement opportunities. Based on the upcoming IETF Internet Standard for Virtualized Conversations (vCons), the Strolid portal responsibly handles sensitive data, which is critical for ensuring regulatory compliance when using AI. Available today to all Strolid Sales and Service BDC customers, the Strolid Portal allows dealers to listen to customers at scale. The benefit to Strolid’s dealers is more sales and service income and better sales productivity from a better understanding of their customers.

“The Strolid Portal’s vCon-driven insights and data help dealers sell more cars.” -Strolid Founder and CEO Vin Micciche

Strolid Founder and CEO Vin Micciche said, “Dealers told us they need to understand what their customers are saying and what their staff members are doing in response. Dealers often rely on their marketing teams, management teams, and KPIs to understand their customers, but only from their – not their customers’ – perspective. Unlocking conversations reveals customer thoughts, wants, and needs that businesses don’t know – but should. To ensure the safe and responsible handling of conversations, Strolid invented vCons, creating a formal data standard for conversations. Today’s AI, large language models, and machine learning systems need data. vCons simultaneously provide these systems with the critical, valuable information they are starving for with the framework to protect customers’ digital rights when generative AI processes conversations. This capability is important to Strolid because our automotive BDC handles over 150,000 dealer voice conversations, emails, chats, and texts monthly.”

Strolid CTO (and international vCon standard co-author) Thomas McCarthy-Howe said, “Strolid revolutionizes the customer experience through customer conversations. Conversations are real. Unbiased data. What your customers said and how they said it. The Strolid Portal with Strolid Search lets auto dealers listen – and know – at scale. We capture the conversations as vCons and transcribe the vCons – turning conversations into data so generative AI platforms can understand them. Dealers search conversations for any term, including what each person said in the conversation, the conversations’ metadata, and customer, dealer, and agent names and phone numbers. For example, a dealer can find out who is interested in a particular vehicle by searching the vehicle’s stock number to get a summary of the call and listen to the call recording. Dealers can also search conversations for lead sources, vehicle stock numbers, email addresses, and more. With the Strolid Portal, dealers can instantly review all related communications in a concise transcript. Strolid has an accelerated product development roadmap and looks forward to releasing additional vCon-based applications to Strolid dealers throughout the second half of this year.”

Added Micciche, “With 40 years of automotive sales experience and listening to tens of thousands of calls as Strolid’s Head of Quality Assurance, my father was the inspiration to create the Strolid Portal, ‘Papa in a Box.’ Dealers need to know what their customers are saying and how their staff handles them, and the Strolid Portal provides them with this capability. By listening and knowing what customers say, the Strolid Portal makes Strolid BDC critical and irreplaceable to our dealers because vCon-driven insights and data from the Strolid Portal will help Strolid BDC dealers increase their productivity to sell more cars.”

Strolid is proudly based in Salem, New Hampshire.

About Strolid Inc.

Founded in 2014, leading tech-enabled automotive service company Strolid unlocks the value of customer conversations to increase sales. We enable our business and government customers to listen to conversations at scale and manage the data for AI.

For auto dealers, Strolid engages car buyers, offering a non-automated, human (with real people!) solution that provides a strong customer experience and builds solid relationships. Our complete solution for customer engagement works across every communications channel (i.e., voice, video, and messaging), AI platform, CRM system, and language for every department. We continually train and upskill our agents – resulting in a dedicated, talented workforce augmenting our customers’ teams. Many of our people have worked together in auto dealerships and at Strolid for over twenty years, carrying a deep expertise in dealer operations, allowing us to be truly helpful to the customers outside the dealership.

Strolid boasts one of the most innovative engineering departments in the industry, creating the global internet standard for Virtualized Conversations (vCons). To learn more, visit Strolid at https://strolid.com/the-strolid-difference/ and contact Strolid at sales@strolid.com.

Media Contact

Mr. Ken Herron (US)
Strolid Inc.
ken.herron@strolid.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/strolid-launches-its-first-product-release-strolid-portal-for-auto-dealers-302191185.html

SOURCE Strolid, Inc.

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Florida Physician Specialists Data Breach: Edelson Lechtzin LLP Launches Investigation into Exposure of Personal Information

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22 minutes ago

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May 3, 2026

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National class action firm offering free case evaluations to individuals impacted by the Florida Physician Specialists cybersecurity incident

JACKSONVILLE, Fla., May 3, 2026 /PRNewswire/ — Edelson Lechtzin LLP, a national class action law firm, is investigating data privacy claims arising from the Florida Physician Specialists data breach. Florida Physician Specialists learned of the cybersecurity incident between November 27 and 29, 2025.

What Happened

Florida Physician Specialists discovered that its network was hacked between November 27 and 29, 2025. An investigation launched in late November 2025 confirmed that an unauthorized third party accessed its network. The review of the exposed data was completed on April 6, 2026.

Information Exposed

Affected personal data includes full names and one or more of the following: Social Security numbers, driver’s license numbers or state identification numbers, other government identification numbers, financial account information, credit or debit card information, medical information, and/or health insurance policy information.

Who May Be Impacted

Individuals who received a data breach notification from Florida Physician Specialists may face an increased risk of identity theft and fraud.

Your Legal Options

Edelson Lechtzin LLP is investigating a potential class action to pursue legal remedies on behalf of individuals whose sensitive personal data may have been compromised in the Florida Physician Specialists breach. The firm will evaluate your rights and potential claims at no cost.

Recommended Protective Steps

Review account statements and credit reports regularly and remain vigilant for suspicious activity. Confirm whether your information was involved in the Florida Physician Specialists incident and preserve any letters or emails you received about the breach. Consider placing fraud alerts and credit monitoring.

Contact Us for a Free Case Evaluation

Speak confidentially with a data privacy attorney today: Marc Edelson, Esq., Edelson Lechtzin LLP, 411 S. State Street, Suite N-300, Newtown, PA 18940; Phone: 844-696-7492 ext. 2; Email: medelson@edelson-law.com; Web: www.edelson-law.com. Or click HERE to request a free consultation.

About Florida Physician Specialists

Based in Jacksonville, Florida, Florida Physician Specialists is a multi-specialty private physician practice serving patients in Northeast Florida.

About Edelson Lechtzin LLP

Edelson Lechtzin LLP is a national class action law firm with offices in Pennsylvania and California. In addition to data breach litigation, the firm handles class and collective actions involving securities and investment fraud, federal antitrust violations, ERISA employee benefit plans, wage theft, and consumer fraud

Media and Partnership Inquiries: Use the contact information above to connect with our team regarding interviews, co-counsel opportunities, and referral partnerships.

Legal Notice: This press release may be considered Attorney Advertising in some jurisdictions.

View original content to download multimedia:https://www.prnewswire.com/news-releases/florida-physician-specialists-data-breach-edelson-lechtzin-llp-launches-investigation-into-exposure-of-personal-information-302760742.html

SOURCE Edelson Lechtzin LLP

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Sandhills Medical Foundation, Inc., d/b/a Sandhills Medical Data Breach: Edelson Lechtzin LLP Launches Investigation into Exposure of Personal Information

Published

22 minutes ago

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May 3, 2026

By

National class action firm offering free case evaluations to individuals impacted by the Sandhills Medical cybersecurity incident

MCBEE, S.C., May 3, 2026 /PRNewswire/ — Edelson Lechtzin LLP, a national class action law firm, is investigating data privacy claims arising from the Sandhills Medical data breach. Sandhills Medical learned of the cybersecurity incident between November 27 and 29, 2025.

What Happened

On May 8, 2025, Sandhills Medical discovered it had been the victim of a ransomware attack. Sandhills Medical began an investigation with the help of cybersecurity experts and a forensic firm. That investigation determined an unauthorized third party accessed Sandhills Medical’s server directly and obtained personal information for select patients.

Information Exposed

Affected personal data includes names, personal health information, and birth dates. This data breach has affected an estimated 169,017 people.

Who May Be Impacted

Individuals who received a data breach notification from Sandhills Medical may face an increased risk of identity theft and fraud.

Your Legal Options

Edelson Lechtzin LLP is investigating a potential class action to pursue legal remedies on behalf of individuals whose sensitive personal data may have been compromised in the Sandhills Medical breach. The firm will evaluate your rights and potential claims at no cost.

Recommended Protective Steps

Review account statements and credit reports regularly and remain vigilant for suspicious activity. Confirm whether your information was involved in the Sandhills Medical incident and preserve any letters or emails you received about the breach. Consider placing fraud alerts and credit monitoring.

Contact Us for a Free Case Evaluation

Speak confidentially with a data privacy attorney today: Marc Edelson, Esq., Edelson Lechtzin LLP, 411 S. State Street, Suite N-300, Newtown, PA 18940; Phone: 844-696-7492 ext. 2; Email: medelson@edelson-law.com; Web: www.edelson-law.com. Or click HERE to request a free consultation.

About Sandhills Medical

Based in McBee, South Carolina, Sandhills Medical operates as a Federally Qualified Community Health Center (FQHC) that provides community-based primary health care services.

About Edelson Lechtzin LLP

Edelson Lechtzin LLP is a national class action law firm with offices in Pennsylvania and California. In addition to data breach litigation, the firm handles class and collective actions involving securities and investment fraud, federal antitrust violations, ERISA employee benefit plans, wage theft, and consumer fraud

Media and Partnership Inquiries: Use the contact information above to connect with our team regarding interviews, co-counsel opportunities, and referral partnerships.

Legal Notice: This press release may be considered Attorney Advertising in some jurisdictions.

View original content to download multimedia:https://www.prnewswire.com/news-releases/sandhills-medical-foundation-inc-dba-sandhills-medical-data-breach-edelson-lechtzin-llp-launches-investigation-into-exposure-of-personal-information-302760743.html

SOURCE Edelson Lechtzin LLP

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Danish Publisher Automates Digital Textbook Delivery with Integrated WooCommerce-Webdoxx Solution

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5 hours ago

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May 3, 2026

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Danish educational publisher eliminates manual processing errors and delivers instant access to more than 20 digital learning products

LONDON, May 3, 2026 /PRNewswire-PRWeb/ — Forlaget 94, a Danish educational publisher serving commercial colleges and vocational schools since 1994, has transformed its digital textbook distribution by implementing a fully automated WooCommerce-Webdoxx solution.

“Using the Webdoxx-WooCommerce integration we have achieved full automation of order processing, fewer errors, and happier customers,” Tom Gertsen, IT Manager at Forlaget 94

Previously, Forlaget 94 relied on manual processes to distribute digital textbooks to customers. As demand for online educational materials grew, the publisher required a faster, more reliable way to manage orders, provision access, and reduce the risk of administrative errors.

Through its integration of WooCommerce with Webdoxx, Forlaget 94 now runs more than 20 educational products through a 100% automated workflow. The solution automatically processes customer orders and provides instant access to purchased digital textbooks, improving the experience for both customers and internal teams.

“The result is full automation of order processing, fewer errors, and happier customers,” said Tom Gertsen, IT Manager at Forlaget 94 and architect behind the WooCommerce-Webdoxx integration. The automated system has enabled Forlaget 94 to eliminate manual errors, accelerate customer processing, and increase customer satisfaction through immediate access provisioning. The implementation demonstrates how educational publishers can modernize digital content delivery while maintaining secure, managed access to learning materials.

Webdoxx, a service created and managed by Drumlin Security Ltd, provides online DRM and managed document delivery services for publishers, educational organizations, institutions, and commercial content providers.

About Forlaget 94

Forlaget 94 is a Danish educational publisher established in 1994, providing educational products for commercial colleges and vocational schools.

About Webdoxx

Webdoxx is an online DRM and managed document delivery service created and managed by Drumlin Security Ltd. The platform supports secure access to digital publications and documents across a range of sectors, including education, healthcare, government, finance, and publishing.

Media Contact

Mike de Smith, Drumlin Security Ltd, 44 7768404712, info@drumlinsecurity.com, https://www.drumlinsecurity.com/

View original content to download multimedia:https://www.prweb.com/releases/danish-publisher-automates-digital-textbook-delivery-with-integrated-woocommerce-webdoxx-solution-302759942.html

SOURCE Forlaget 94

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