Connect with us

Technology

rater8 Adds Capabilities Empowering Healthcare Organizations to Unlock Deeper Patient and Practice Insights for Improved Operational Efficiency

Published

on

Launches Net Promoter Scoring, Expands Benchmarking, and Introduces Detailed Diagnostics to Meet Evolving Healthcare Reputation Management Needs

MONTVALE, N.J., July 9, 2024 /PRNewswire/ — rater8, a leader in healthcare reputation management, today announced significant enhancements to its unified patient feedback solution. Providing deeper insights, streamlining provider and listings management, and improving the overall user experience, the new capabilities will help the more than 750 healthcare organizations relying on rater8 to further elevate online visibility, manage reputation, attract and retain patients, improve patient experience, and enhance operational performance.

“One of the things I appreciate most about rater8 is their ongoing development of new features that streamline our workflows,” said Carroll Papajohn, Executive Director for North Florida Bone and Joint Specialists. “In particular, rater8 makes it incredibly easy to add new providers and locations, and I even get alerts about employees and listings that might need attention.”

Measuring Loyalty Through Net Promoter Scores (NPS)

rater8 now provides the option to easily incorporate the NPS question (asking, on a scale of 0 to 10, how likely the patient is to recommend a practice to family and friends) into their existing survey and review request workflows, enhancing the granularity of patient feedback and streamlining promoter/detractor/passive categorization.

Understanding Organization Unit Performance

Expanding its extensive benchmarking, which already delivers insights based on over 16 million data points from patients nationwide, rater8 introduced Org Unit Benchmarking. With a fully customizable hierarchy, rater8 now offers enhanced configurability for larger organizations, making it easy for those groups with complex organizational structures to understand the performance of different units. Provider and location data can now be sorted and organized based on each unit’s specific needs to offer a full snapshot of performance at every organization level.

Optimizing Patient Acquisition

With the addition of Optimize, users can now maximize new patient acquisition opportunities by easily managing their portfolio of online listings and providers from within rater8. Ensuring unparalleled online visibility for practices and providers, Optimize alerts users to potential issues, such as missing or unshared listings or providers who should be added to or removed from rater8, for prompt resolution.

“At rater8, we listen to our users and adapt our solutions to meet their evolving needs,” said Evan Steele, Founder and CEO of rater8. “Our latest features further equip our clients with the tools they need to succeed. We are committed to supporting healthcare providers nationwide in delivering exceptional care.”

About rater8

rater8, the healthcare industry’s leader in online reputation management, provides SaaS solutions that help medical practices attract more patients by effortlessly cultivating five-star reviews on leading sites and gathering real-time patient feedback. Based in the United States, rater8 is a rapidly growing healthtech innovator serving hundreds of practices and hospitals of all sizes and specialties. Learn more at https://rater8.com/.     

Media Contact:
Erica Camilo
Connexa Communications
C: 610.639.5644
380173@email4pr.com 

View original content to download multimedia:https://www.prnewswire.com/news-releases/rater8-adds-capabilities-empowering-healthcare-organizations-to-unlock-deeper-patient-and-practice-insights-for-improved-operational-efficiency-302192353.html

SOURCE rater8

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Clock Ticking on San Jose Worker Contracts as City Council Eyes July Recess

Published

on

By

SAN JOSE, Calif., June 18, 2026 /PRNewswire/ — Several months of tense negotiations between the San Jose City Administration and thousands of dedicated City of San Jose workers have now resulted in two of the City’s largest worker contracts set to expire – just as the San Jose City Council leaves for their July recess. On Thursday, June 18, after receiving the City’s Last, Best, and Final Offer (LBFO) and working to reach a deal before contract expiration, San Jose workers represented by IFPTE Local 21 and MEF-AFSCME Local 101 have called for mediation in order to reach a fair agreement.

Last Wednesday, June 10, workers rallied at San Jose Mineta International Airport (SJC) to call on the San Jose City Administration to secure a contract that will allow the City of San Jose to retain and recruit excellent public workers. While negotiations continued after the rally, the City’s LBFO remains one that does not invest in city services and one that will not retain the city’s skilled workforce.

Members of both unions are concerned that the upcoming budget has proposed staffing cuts to several departments, including the Library, Public Works, and the Housing Department. Instead of investing in our community, city officials have elected to spend taxpayer money on corporate giveaways through massive contracts with ineffective AI companies and an outrageous $351 million subsidy towards hockey arena renovations. The City could develop a strategy that ensures corporations pay their fair share from benefitting directly from city services. Instead, San Jose insists on cutting taxes for some of the largest corporations that occupy the city, while residents and working families pay more.

“We are the workers who keep San Jose running every day. We’ve shown up at the bargaining table ready to negotiate a fair contract every week. It’s time for the City to turn things around in order to retain workers. San Jose workers and the residents we serve deserve better,” said Carlos Murillo, an Associate Engineer at SJC, and IFPTE Local 21 Bargaining Team Member. “It’s time to invest in our city services. It’s time to put San Jose first.”

“San Jose remains already one of the most thinly staffed major cities in California. The City has a real opportunity. With San Jose being a World Cup host city, we have seen our community come together. San Jose has the potential to highlight the amazing public services our city has to offer and the hard-working people who make those services happen,” said MEF Local 101 Chief Steward Heidi Mendiola, a Police Data Specialist.

San Jose workers haven’t gone on strike in two decades. Three years ago, San Jose workers organized a city-wide strike vote that shed light on the city’s dangerous understaffing and retention issues. Workers are disheartened to know that instead of working on revenue, this administration has instead continued to remain one of the few cities to cap its business license tax on large businesses, with its largest only paying $185,532 in taxes. This includes massive Fortune 500 companies, such as Cisco Systems, which reported $56 billion in revenue and $10 billion in profits for Fiscal Year 2025; PayPal Holdings, which reported $33 billion in revenue and $5.2 billion in profits; and Adobe Inc., which reported $23 billion in revenue and $7.1 billion in profits.

View original content:https://www.prnewswire.com/news-releases/clock-ticking-on-san-jose-worker-contracts-as-city-council-eyes-july-recess-302805005.html

SOURCE IFPTE Local 21

Continue Reading

Technology

Trupeer AI Appoints Former UiPath APAC President & CEO Raghu Subramanian to Lead Japan Enterprise Expansion

Published

on

By

TOKYO, June 19, 2026 /PRNewswire/ — Trupeer AI, the workflow knowledge layer for teams and AI agents, today announced the appointment of Raghu Subramanian as President and Chief Business Officer, as the company accelerates its next phase of global enterprise expansion. Backed by RTP Global and Salesforce Ventures and trusted by more than 50,000 teams in over 100 countries and 120 languages, Trupeer is strengthening its leadership team to scale adoption across enterprises, SaaS companies, Global Capability Centers (GCCs), and technology-enabled business services companies.

Japan is a strategic growth market for Trupeer, where enterprises face a growing knowledge-retention challenge as experienced employees retire and institutional expertise leaves with them. Trupeer addresses this by capturing workflows and institutional knowledge and turning them into AI-ready contexts accessible in more than 120 languages, including Japanese and English. By eliminating the bilingual bottleneck, the platform lets Japanese enterprises scale their own expertise to global teams, while giving multinational organizations instant access to existing knowledge for their Japan-based teams. Several of the world’s largest software companies use Trupeer to create Japanese-language content as they deepen their presence in the country, and  major Japanese pharmaceutical companies use Trupeer to enable learning and development at scale, capturing veteran expertise and standardizing how critical processes are taught across the organization.

Raghu joins from a distinguished career at the forefront of enterprise automation. As a founding member of the management team at UiPath, he was part of the core executive team that helped build the company into a $35+ billion NYSE-listed enterprise. He established UiPath’s APAC operations in 2016 and later served as President & CEO for India and APAC, making Japan one of their largest markets. Bringing over 25 years of enterprise technology leadership, Raghu has built and scaled enterprise businesses across global markets, with deep expertise in automation, business process management, and enterprise AI adoption. Prior to joining UiPath, he served as CTO of EXL Service.

At Trupeer, he will lead the company’s next phase of commercial expansion, with a sharp focus on Japanese enterprises, the GCCs operating in Japan, and the global parents of Japan-based delivery networks.

Shivali Goyal, CEO and Co-Founder, Trupeer AI, said, “Raghu has spent decades helping organisations adopt and scale transformative technologies and brings deep experience in building enterprises globally. Having seen first-hand the challenges enterprises face in organisational knowledge and agentic AI enablement, Raghu immediately resonated with our vision and the momentum Trupeer has built globally. His expertise will help us strengthen our commercial capabilities, deepen partnerships, and unlock the next phase of growth at Trupeer.”

Raghu Subramanian, President and Chief Business Officer, Trupeer AI, said, “Enterprises have long struggled to get real value from AI, and the reason is fragmented context. As businesses operate across languages, geographies, and distributed teams, critical knowledge often becomes difficult to access, share, and act on consistently. The knowledge that makes AI useful remains trapped in people’s heads and scattered across tools. In the agentic AI era, where agents are only as good as the context they run on, that gap becomes the difference between AI that works and AI that doesn’t. This is the gap Trupeer was built to close. I look forward to partnering with enterprises and organisations across the globe to build the context layer that makes enterprise knowledge structured, accessible, and actionable, and AI genuinely useful.”

About Trupeer

Trupeer AI is the workflow knowledge layer for enterprises that enables teams and AI agents. The company helps organizations capture critical operational knowledge that is often trapped in the minds of subject matter experts and scattered across tools, transforming it into structured, accessible, and queryable knowledge. Its platform captures enterprise workflows and turns unstructured, multimodal input into SOPs, guides, studio-quality videos, training assets into 120+ languages and continuously updated, AI-ready context that intelligent agents can leverage, making institutional knowledge accessible, actionable, and queryable. Backed by RTP Global and Salesforce Ventures, Trupeer supports more than 50,000 teams in over 100 countries, including Fortune 100 enterprises, Global Capability Centers and technology-enabled business services companies.

Further details: https://www.trupeer.ai/ 

Photo – https://mma.prnewswire.com/media/2997239/Trupeer.jpg
Logo – https://mma.prnewswire.com/media/2997203/6007441/Trupeer_Logo.jpg

 

View original content:https://www.prnewswire.co.uk/news-releases/trupeer-ai-appoints-former-uipath-apac-president–ceo-raghu-subramanian-to-lead-japan-enterprise-expansion-302804741.html

Continue Reading

Technology

Fulfilling PM Modi’s Dream of Atmanirbhar Bharat: India’s AI Writing Startup Kreativespace Incubated at IIT Kharagpur

Published

on

By

Kreativespace, an Indian AI-powered writing platform founded by Vinet Kakadea, has been incubated at IIT Kharagpur and recognized by SVNIT University, Ministry of Education under Bodhan AI Conclave also through the NVIDIA Inception Program, AWS Startup Program, and DPIIT under Startup India.The platform unifies 8 AI-powered writing tools, along with AI Humanizer and Message AI feature being the latest addition into a single ecosystem, so you can generate and refine content all in one place.The company reports more than 50,000+ signed-up users, 75,000+ anonymous users, and roughly 100,000 monthly website visitors, positioning itself as the only Indian company operating at scale in the global AI writing market.

SURAT, India, June 19, 2026 /PRNewswire/ — Kreativespace, an AI-powered writing platform, is building out its position as the only homegrown alternative in a market long dominated by international tools such as Grammarly and QuillBot. Founded by Vinet Kakadea and incubated at IIT Kharagpur, the company has aligned its growth with the broader push behind Prime Minister Narendra Modi’s Atmanirbhar Bharat (Self-Reliant India) initiative, which encourages indigenous technology development capable of competing on a global scale.

As AI adoption accelerates across India’s education, research, and enterprise sectors, Kreativespace is among a small group of Indian startups building writing technology designed to compete directly with established international platforms.

Kreativespace’s progress has been recognized by several institutions central to India’s startup and technology ecosystem. The company has been incubated at IIT Kharagpur, selected under SSIP 2.0 through SVNIT University, and chosen by the Ministry of Education to present its work at the Bodhan AI Conclave. It has also been accepted into the NVIDIA Inception Program and the AWS Startup Program, and holds DPIIT recognition under the Startup India initiative.

Where many writing-tool users rely on separate subscriptions for content generation to refinement for grammar correction, paraphrasing, plagiarism checking, citation generation, and editing, Kreativespace brings these functions into a single platform as a super-app for AI writing tools. The company says its approach centers on affordability and accessibility alongside performance, aiming to make advanced AI writing assistance available to a wider range of users regardless of geography or budget.

The idea for Kreativespace took shape while founder Vinet Kakadea was studying at New York University and Marymount University in the United States, where he experienced firsthand how students, researchers, and professionals often need multiple paid subscriptions to cover writing-related tasks. That fragmented experience led him to build a super-app offering each of these capabilities together, at a more accessible price point.

Kreativespace combines 8 AI-powered writing tools with AI Humanizer and Message AI feature being the latest addition, allowing users to generate, rewrite, refine, and humanize content without moving between separate platforms. The product is available via web platform, mobile apps on the App Store and Google Play, browser extensions for Chrome, Mozilla, and Edge, and a Google Docs add-on.

Vinet Kakadea, Founder of Kreativespace, said, “Kreativespace’s vision is to digitalize the entire Indian education ecosystem to support PM Modi’s Atmanirbhar Bharat scheme.”

About Kreativespace

Kreativespace with the Motto of Making Writing Accessible for Everyone: Kreativespace is an AI-powered writing platform built to make AI writing tools accessible, affordable, and effective for students, researchers, educators, professionals, content creators, startups, and enterprises. Founded by Vinet Kakadea, the company is incubated at IIT Kharagpur and has been recognized by AWS Startup Program, the NVIDIA Inception Program, and DPIIT under Startup India. For more information, visit kreativespace.com.

View original content to download multimedia:https://www.prnewswire.com/in/news-releases/fulfilling-pm-modis-dream-of-atmanirbhar-bharat-indias-ai-writing-startup-kreativespace-incubated-at-iit-kharagpur-302804117.html

Continue Reading

Trending