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Easy On Hold Unveils Generative AI Voice Feature for IVR and Auto Attendant Prompts in 68+ Languages, Dialects and Accents

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Clones Match the On-Site Human Talent for Cohesive Voice Branding

KALAMAZOO, Mich., July 26, 2024 /PRNewswire/ — Easy On Hold, a leading provider of on hold and background music for businesses, announces the launch of its EOH AI Studio, a generative AI voice site that allows clients to instantly create and download IVR and auto attendant prompts. The feature solves the problem commonly faced by phone and communications technicians who install or update phone systems and require professional voice recordings “on the spot, but don’t want to record them with their own voices, or have used other AI options out there and have been disappointed with the results,” says Julie Brown, Easy On Hold President and CEO.

Clients can self-serve in seconds, with text to speech and foreign translation for virtually any language they require.

“Phone techs are moving fast, working for enterprises which can require hundreds of prompts and recordings for inbound callers navigating to departments or specific types of assistance,” Brown said. “Phone techs end up recording these prompts themselves, or waiting days for human voice over talents to complete them, or using inferior AI sites that sound too robotic and off-putting. With EOH AI Studio, our clients can self-serve in seconds, with text to speech and foreign translation for virtually any language they require.”

Brown says the EOH AI Studio is unique in that the main clones are those of the on-site human voice over talents. “If you’ve already been using our on-staff voice overs for your on hold marketing or other audio marketing, you can begin using the clones of these voices to speed up turnaround time on projects, and ensure cohesive voice branding,” Brown explained. “The clones of these on-staff humans can speak any language, so it’s the same voice heard by all your callers – that’s a nice touch.”

EOH AI Studio also includes free re-reads of scripts when the clones don’t deliver the type of emotion, phrasing or pronunciation desired by the client. “If you don’t care for what the clone provided, just ask for a human re-read for no extra fee. You can’t do that with the leading AI services out there,” said Brown.

EOH AI Studio includes:

Text to speech toolForeign language translation toolMultiple results for each script, with different types of phrasingFree human re-read in all languages if the cloned voices don’t deliver the desired result68+ languages, dialects and accentsIn addition to clones of the on-staff human voiceover talents, many other clones to choose from when additional voices are desired

About Easy On Hold

Founded in 1997, Easy On Hold revolutionized music on hold technology with the introduction of a live stream of licensed music and custom content in 2013. Today, Easy On Hold leads the industry in innovation with end-to-end streaming applications, both cloud-based and on-prem in Avaya, Microsoft Teams Phone, Cisco, Genesys, FreeSwitch, Asterisk, Broadsoft and dozens more, providing a seamless experience across nearly all VOIP and PBX phone system platforms. Easy On Hold is dedicated to driving more customer engagement and resulting revenue for its thousands of customers around the world.

Media Contact:
For more information about AI Voice or to schedule an interview, please contact:
Tim Brown, Vice President and Chief Technology Officer
888-798-4653
Tim.brown@easyonhold.com
easyonhold.com

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SOURCE Easy On Hold

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PUDU D7 Named Honoree in IFA Innovation Awards for Best in IFA Next & Emerging Technologies

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BERLIN, Sept. 6, 2026 /PRNewswire/ — Pudu Robotics, a global leader in commercial service robotics, today announced that its PUDU D7 Semi-humanoid Intelligent Robot has been named an Honoree in the Best in IFA Next & Emerging Technologies category of the IFA Innovation Awards. The recognition highlights PUDU D7’s ability to combine mobile navigation, dexterous manipulation and intelligent sensing to perform a range of tasks in real-world industrial and commercial environments.

The IFA Innovation Awards recognize outstanding innovations across the global technology landscape. Entries are evaluated by an independent international jury based on criteria including technology and functionality, innovation and originality, and the potential to create tangible value for users and the market. The recognition places PUDU D7 among emerging technologies demonstrating new possibilities for the future of robotics.

From Industrial Operations to Guest Interaction

PUDU D7 is designed for industrial, warehouse, retail and hospitality environments, where it can move through human-oriented spaces and perform tasks that require both mobility and dexterous manipulation.

In industrial and warehouse settings, D7 can handle materials, pick items from shelves, replenish inventory, transport goods between work areas and push carts. With a payload capacity of up to 20 kg (44.1 pounds) and an operating height of up to 2 meters (6.6 feet), it can work with a range of storage systems and materials.

In retail, D7 can support shelf replenishment, item handling and store organization, moving products between storage areas and shelves and helping maintain product displays.

In hotels and hospitality, PUDU D7 can take on the role of an intelligent front-desk host, welcoming guests, preparing and serving coffee, interacting with visitors and providing engaging experiences. Its semi-humanoid form and dual-arm capabilities allow it to combine practical service tasks with natural human-robot interaction, bringing a more personable and engaging presence to the guest experience.

Designed for Adaptable Performance

PUDU D7 combines a dual-arm manipulation system, tactile sensing and a 360-degree perception system to support these applications. Front- and rear-facing LiDAR and other sensors enable navigation around people and obstacles, while tactile sensing provides precise control when handling objects.

The robot also features autonomous battery swapping, allowing it to independently replace its battery and reduce downtime during extended operation.

Together, these capabilities enable D7 to support different tasks across a range of environments without being limited to a single application.

PUDU D7 Makes Its European Debut at IFA

IFA 2026 marks the first time PUDU D7 is being showcased in Europe. At the Pudu Robotics booth, visitors can experience live demonstrations highlighting the robot’s capabilities and its potential for human-robot interaction.

D7 interacts directly with visitors through demonstrations including waving, making heart gestures and picking up objects. These demonstrations showcase the robot’s ability to combine movement, manipulation and interaction in a human-oriented environment.

Advancing the Next Generation of Intelligent Robotics

The IFA Innovation Awards recognition marks another step in Pudu Robotics’ expansion from service delivery, commercial cleaning and industrial delivery into embodied intelligent robotics.

PUDU D7 is part of Pudu Robotics’ broader strategy to develop a portfolio of specialized, semi-humanoid and humanoid robots, building on its capabilities in embodied navigation, manipulation and interaction. This approach enables the company to address a broader range of applications across commercial and industrial environments.

Pudu Robotics will continue working with customers and partners worldwide to explore new applications for embodied intelligence and bring increasingly capable robots into real-world environments.

About Pudu Robotics

Pudu Robotics is a global leader in commercial service robotics and the industry’s first company to offer a full portfolio spanning specialized, semi-humanoid, and humanoid robots. According to Frost & Sullivan’s latest market report, Pudu Robotics ranks No. 1 globally in commercial service robotics by both revenue and shipment volume. Built on its One Brain, Multiple Embodiments architecture, Pudu offers robots for service delivery, commercial cleaning, industrial delivery, and general embodied AI applications across hospitality, retail, healthcare, manufacturing, education, public services, and more. To date, Pudu Robotics has shipped over 130,000 robots to customers across 85+ countries and regions.

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SOURCE Pudu Robotics

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Asia-Pacific Media Forum held in China’s Guangdong

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SHENZHEN, China, Sept. 6, 2026 /PRNewswire/ — A news report from Xinhuanet: 

The Asia-Pacific Media Forum opened on Saturday in Shenzhen, south China’s Guangdong Province, with the theme of “Building a Path to Shared Prosperity for the Asia-Pacific Community: Media Consensus and Action.”

Li Shulei, a member of the Political Bureau of the Communist Party of China (CPC) Central Committee and head of the Publicity Department of the CPC Central Committee, attended the forum and delivered a keynote speech. Huang Kunming, a member of the Political Bureau of the CPC Central Committee and secretary of the CPC Guangdong Provincial Committee, attended the forum and delivered a speech.

Participating guests noted that this year marks 2026 APEC “China Year,” during which China will host the 33rd APEC Economic Leaders’ Meeting. They expressed their belief that with support from all sides, the summit will yield fruitful outcomes and elevate Asia-Pacific cooperation to new heights.

Participating guests emphasized that development and cooperation in the Asia-Pacific region depend on the active participation of media. The media are expected to share stories of openness and integration, provide comprehensive coverage of the region’s progress and achievements across various fields, and help foster a favorable public opinion environment for the region’s open development.

Participating guests noted that the media should actively promote outcomes of the series of APEC activities, interpret policies and measures of various economies to support scientific and technological innovation, and build regional consensus for innovative development.

They also called for deepening results-oriented cooperation in joint reporting, technological innovation and personnel training, and leveraging media exchanges to carry forward civilizations, spread culture and convey goodwill, so as to enhance mutual understanding and closer bonds among the peoples of the Asia-Pacific.

The forum was co-hosted by the Publicity Department of the CPC Central Committee, Xinhua News Agency and the Guangdong provincial government, and organized by the Shenzhen municipal government.

More than 400 representatives from over 40 countries and regions, as well as UN agencies and international organizations, attended the event. At the opening ceremony, 16 founding organizations from China and abroad jointly formed the Organizing Committee of the Asia-Pacific Media Partnership Program.

View original content:https://www.prnewswire.com/in/news-releases/asia-pacific-media-forum-held-in-chinas-guangdong-302870809.html

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ATTACK SHARK Announces Strategic Partnership with Cloud9 Esports’ League of Legends Team

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NEW YORK, Sept. 6, 2026 /PRNewswire/ — High-performance gaming peripheral brand ATTACK SHARK today announced a partnership with leading esports organization Cloud9 Esports. Focused on Cloud9’s League of Legends team, the collaboration will showcase professional gaming insights, esports culture, and competitive gear content across digital, social media, and e-commerce channels.

A Championship Legacy in North American Esports

Founded in 2013, Cloud9 Kia has grown into one of North America’s most iconic esports organizations. Originally established through League of Legends, it has built a global reputation through competitive success, including 6 League Championship Series (LCS) titles, 10 World Championship appearances, the 2018 ELEAGUE Major Boston title, the inaugural Overwatch League championship, and a Rocket League World Championship. Cloud9 Kia remains one of North America’s most influential League of Legends teams.

Deep Collaboration: From Pro Scenes to Player Communities

The partnership will center on professional player training, competitive performance, and player-focused content. ATTACK SHARK will equip the Cloud9 League of Legends team with its latest gaming peripherals to support daily training and competitive preparation.

By combining Cloud9’s professional competitive expertise with ATTACK SHARK’s focus on hardware innovation, the partnership aims to explore the increasing demands placed on gaming equipment in high-level esports environments. Trusted by over 10 million players worldwide, ATTACK SHARK translates professional esports insights into accessible, high-performance gaming peripherals for competitive gamers. 

“At Cloud9 Kia, we believe gaming can unlock the best in everyone. ATTACK SHARK is on a mission to make high-performance mice and keyboards accessible to all gamers, and that’s the same idea from two directions. I’m proud to have them alongside Cloud9 Kia, and excited for all of the amazing peripherals this partnership will put into our fan’s hands,” said Jonathan Tran, President of Cloud9.

“Partnering with Cloud9 Kia is a significant milestone for ATTACK SHARK,” said Gavin Cheng, CEO and Co-Founder of ATTACK SHARK. “Their competitive spirit, professionalism, and relentless pursuit of excellence closely align with the values that have guided ATTACK SHARK from the beginning. This collaboration creates an opportunity to learn from professional competition and share those insights with players around the world.”

The partnership represents a deeper investment by ATTACK SHARK in the global esports ecosystem. Together, ATTACK SHARK and Cloud9 Kia will continue creating new experiences for competitive players and gaming communities worldwide.

For more information, visit https://attackshark.com/ or connect with the brand on social media and Discord.

View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/attack-shark-announces-strategic-partnership-with-cloud9-esports-league-of-legends-team-302870799.html

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