Technology
NTT Com and transcosmos enter into strategic partnership agreement in Digital BPO Solution services domain in AI-driven age
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2 years agoon
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The two companies will combine NTT Com’s AI and other technologies and infrastructures with transcosmos’s advanced business expertise and DX talent to provide Digital BPO solutions
TOKYO, Aug. 23, 2024 /PRNewswire-PRWeb/ — NTT Communications Corporation (President & CEO: Katsushige Kojima; NTT Com) and transcosmos inc. hereby announce that the two companies entered into a strategic partnership agreement (the Agreement) in the Digital BPO🄬 * 1 Solution services domain on July 17, 2024.
Under the Agreement, the two companies will combine NTT Com’s AI and other technologies and infrastructures with transcosmos’s advanced business expertise and DX (Digital Transformation) talent to provide Digital BPO solutions that support businesses more than ever before.
NTT Com and transcosmos will deepen their partnership in developing new solutions as well as in implementing and operating solutions for clients to drive their DX initiatives, and ultimately contribute to creating a prosperous society.
1. Background
As Japan faces severer labor shortages amid the declining and aging population, it is crucial for businesses to achieve DX using ICT technologies and secure talent who have abilities to deliver DX towards sustainable economic growth. While some clients are actively investing in DX, the evolution of new ICT technologies is so fast that it is becoming increasingly difficult for them to catch up.
In addition, companies also need to adapt to evolving complex social requirements such as ESG-driven management at speed. Yet, there is a limit to how much a company can do alone amid the continued labor shortages. Against this backdrop, more and more companies are taking a selection and concentration approach using outsourcing services to focus on their core business.
NTT Com’s competitive edge lies in its ability to promote clients’ DX by making the most of cutting-edge technologies such as generative AI, IOWN, 5G, IoT and cloud, while transcosmos has industry-leading expertise in a range of enterprise BPO services, contact center operations and other business support services domains underpinned by Digital BPO.
Through the Agreement, the two companies will jointly provide solutions that help clients enhance their competitive edge with infrastructure technology and professional expertise and DX talent, thereby pushing forward sustainable growth of Japan’s economy.
2. Scope of the Agreement
The two companies will co-develop new solutions and implement and operate solutions under the Agreement.
With regard to the co-development of new solutions, the two companies will develop next-generation contact centers powered by tsuzumi, NTT’s large-language model (LLM) and highly accurate generative AI solutions with training data provided by tsuzumi, and more. The two companies will also develop new packaged solutions that come with infrastructure technologies and experts in solving challenges that are common across industries such as accounting and HR back-office operations.
As for implementation and operations services, the companies will make joint-proposals and offer co-developed solutions to their respective clients.
3. Initiatives
(1) Next-generation contact center development with the power of tsuzumi
To help clients streamline contact center operations and enhance customer interaction and experience at diverse customer touchpoints, the two companies will develop secure AI-powered contact centers leveraging tsuzumi, NTT’s LLM.
Making the most of an ultra-light LLM—one of its distinctive features—tsuzumi enhances the response accuracy of AI by making AI learn specialized content as well as content specific to each company. The contact centers can be used both in an on-premise environment and in NTT Group’s private cloud, ensuring high levels of security required for handling private and confidential information. The two companies aim to implement the centers to about 100 companies by the end of 2027 with a focus on the financial industry where security is critical.
Furthermore, the two companies will deliver AI-powered automated customer services using tsuzumi, contributing to clients in enhancing CX by presenting the right responses and automating customer support processes as requested.
(2) Green Transformation (GX) solution (refer to the attached for details)
The two companies will offer various GHG emissions-related services at one-stop. The solution includes services from defining calculation logics, collecting, analyzing, and visualizing data to proposing actions for emissions reduction. By automating the entire process from data collection to visualization, businesses can generate data such as value and volume of goods and services purchased, emission factors* 2 and GHG emissions without any man-hours.
(3) Local Government Digital Transformation (DX) solution (refer to the attached for details)
To help local governments drive DX, the two companies will provide NTT Com’s Local Government Platform (LGPF)* 3—an operation management system designed for local businesses—and government-citizen communication services built on transcosmos’s social networking services (SNS) as well as BPO services all at one-stop. The solution will solve staff and digital talent shortages, and help local governments create a comfortable and attractive community.
4. Roles of two companies
NTT Com: Provide services including: 1) tsuzumi, NTT’s LLM, 2) GHG emissions data visualization solutions, and 3) LGPF.
transcosmos: Provide services including 1) GHG emissions calculation solutions, and 2) public sector solutions* 4.
5. Next steps
With the aim of creating a 100-billion-yen business in the next five years, NTT Com and transcosmos will accelerate efforts toward co-developing new solutions as well as implementing and operating the solutions for clients under the Agreement.
The two companies will also push forward the development of industry-common business solutions, thereby contributing to clients in increasing their competitive edge.
1: Digital BPO🄬 is a registered trademark of transcosmos and used as a collective term for services that combine BPO operations and various technologies to help clients transform their businesses.2: CO2 emission factor shows carbon dioxide emitted per kilowatt-hour of electricity generated by an electric power company.3: Local Government Platform (LGPF) is NTT Com’s platform service designed for local governments, local business operators, and citizens.4: Solutions for the public sector help local governments in 1) achieving DX, 2) promoting contactless services using digital technologies, 3) identifying challenges and developing strategies to solve the challenges, and 4) developing, implementing, and operating systems. System development and implementation services come with HR strategy development and staff training services to drive DX.
About NTT Communications Corporation
NTT Communications solves global technology challenges by helping enterprises utilize managed IT-infrastructure solutions to overcome complexity and risk in their IT environments. These solutions are backed by our worldwide infrastructure, including industry-leading, global tier-1 public and private networks reaching over 190 countries/regions, and more than 500,000m2 of the world’s most advanced data-center facilities. As the core provider of the DOCOMO group’s enterprise-business services and solutions, we create value by providing global-scale support for restructuring in industry and society, new workstyles, and digital transformation in communities. Together with NTT Ltd., NTT Data and NTT DOCOMO, we are the NTT Group.
About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 181 bases across 35 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/
Media contact:
Public Relations, Corporate Planning,
NTT Communications Corporation
pr-cp@ntt.comÂ
Public Relations & Advertising Department,Â
transcosmos inc.
pressroom@trans-cosmos.co.jpÂ
Customer inquiries:
Business Solutions Department â…¤, Business Solutions Division,
NTT Communications Corporation
pr-tci@ntt.comÂ
Contact for service inquiries,
transcosmos inc.
g_sales@trans-cosmos.co.jpÂ
GX Solution
An end-to-end solution ranging from visualizing GHG emissions to proposing and executing action for emissions reduction.
1. Background
Global warming has become a matter of concern. Against this backdrop, companies must consider both environmental impact and economic growth at the same time in managing business.
Also, ESG investment is gaining momentum among institutional investors especially in recent years, calling for GHG emissions disclosures and specific action towards emissions reduction.
However, many companies still face challenges to meet their requirements such as a lack of expertise and internal resources for identifying and collecting GHG-related data as well as knowledge for deciding specific actions to take to reduce emissions.
2. GX Solution overview and distinctive features
Combining the power of technology and people, GX solutions offer end-to-end services from collecting, processing, visualizing to analyzing data required for GHG emissions calculation as well as proposing actions for emissions reduction.
Specific steps are as follows:
Step 1: Grasp business process and available data
Step 2: Identify scope of data collection and build and operate a data collection system
Step 3: Visualize data
Step 4: Propose actions for emissions reduction
â– Local Government DX Solution
Background
As Japan faces an aging and declining population, promoting DX is critical to invigorate local economies. Although some local governments are making steady progress towards developing DX promotion policies, many remain without a DX promotion taskforce, in particular local governments in small areas. As staff and talent shortage is the key challenge in setting up a DX promotion taskforce, local governments consider it necessary to partner with public companies to bridge the gap between areas* 2.
NTT Com and transcosmos have been supporting local governments from before in their respective ways, NTT Com primarily with its infrastructure technology services and transcosmos mainly with its advanced expertise built on business-savvy and DX professionals. With a belief that the optimum approach is to offer technology and people as one since they are essentially inseparable, the two companies will deliver the Local Government DX Solution leveraging their respective strengths.
2. Local Government DX Solution overview and distinctive features
With the Local Government DX solution, the two companies will offer implementation services for Local Government Platform (LGPF)* 3—a DX platform that helps create a comfortable and attractive community—and BPO services for local governments at one-stop.
The solution will enhance the quality of life of local citizens and administrative management processes by utilizing regional data.
(1) Enhance citizen services by connecting LGPF and social networking services* 4
Centralize all information relevant for local citizens such as events, disaster prevention, and special services into LGPF, and disseminate the information to citizens via apps and SNS. Local governments and businesses can check and utilize app and SNS usage data accumulated on LGPF to improve operations.
(2) BPO services for local government
The two companies will handle administrative operations on behalf of local governments such as handling inquiries that tend to rise when starting new initiatives as well as helping them use apps and SNS.
1: CO2MOS is NTT Com’s service equipped with features required for GHG emissions calculation.2: Source: “Survey of mayors across Japan on local government DX,” a survey conducted by NTT Com and Project Design Online for a featured article for Project Design Online Monthly Magazine 2023 September.3: Local Government Platform (LGPF) is NTT Com’s platform service for local governments, businesses, and citizens.4: transcosmos DEC Connect will be used for connecting LGPF with SNS. For more details, visit the link below (no translation available): https://www.trans-cosmos.co.jp/digitalmktg/dec_connect.html
Media Contact
transcosmos inc., transcosmos inc., +81-3-6709-2251, pressroom@trans-cosmos.co.jp, https://www.trans-cosmos.co.jp/english/Â
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SOURCE transcosmos inc.
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Come Back to Firefox: Mozilla launches its most ambitious campaign yet to bring people back to the independent alternative to big tech browsers
Published
11 minutes agoon
October 25, 2026By
As tracking and unwanted AI reshape the web, Firefox reunites the internet’s original viral icons to make the case for a browser that puts people back in control.
SAN FRANCISCO, Oct. 25, 2026 /PRNewswire/ — In its new campaign, Come Back to Firefox, the independent browser by Mozilla reunites personalities behind some of the early internet’s biggest viral videos and memes for one simple message: The internet you loved is still here, and Firefox is the easiest way back.
This multi-market campaign is aimed at people who once used Firefox and left. While it nods to the past, Firefox continues to evolve, giving people more reasons to love and rediscover it today. It arrives after a transformative year for the browser:
Business growth and partnerships: A dedicated Enterprise browser giving organizations expert support and control over their data. Technical partnerships with NVIDIA and Mistral, extending what Firefox can do from gaming to AI.
Increased protection and control: New products and features shipped including a free built-in VPNÂ to help keep browsing private, with no extra download or cost. AI Controls, to let people decide when and whether to use AI, and an Ad Blocker for Firefox on iOSÂ for fewer ads and trackers.
Brand and culture: A new modern design, a first sports partnership with Wrexham AFC and World Cup presence connecting Firefox to one of the year’s biggest cultural moments.
“Firefox was there then, we’re here now, and what we stand for matters more than ever,” said John Solomon, Chief Marketing Officer at Mozilla. “People who left Firefox years ago will find a browser that’s more private and gives them more control, including over AI.”
The Campaign
Come Back to Firefox brings together some of the world’s most memorable internet icons: Numa Numa Guy, Bad Luck Brian, Overly Attached Girlfriend, Kelly of “Shoes” fame, Where the Hell Is Matt?, Annoying Orange, Apparently Kid, Tay Zonday, Chuck Testa, Success Kid, and Evolution of Dance. Each takes on a modern frustration with humor:
Overly Attached Girlfriend may have wanted to know everything about you, but your browser shouldn’t.Dancing Matt boogied all over the world, without any corporations tracking him or selling his personal data.And while Annoying Orange is still incredibly annoying, he’s not as annoying as forced AI features.
The campaign launches in the United States Sunday, October 25th, with two distinct 30-second commercials airing on NBC. Next, it rolls out in Germany, France, and the United Kingdom.
“Being on set was a reminder of why those moments mattered,” said Solomon. “Ordinary people making things on the internet that made it feel so surprising and fun, and that’s the feeling we wanted to bring back.”
The campaign was created by award-winning independent agency We Believers, and brought to life by directing collective Sunny Sixteen and production company nobodys. Together, they meticulously recreated each performance, look, and even the sets from the original videos, taking each internet personality back to where their story began.
“We wanted an idea that truly belongs to Firefox, a challenger browser that helped shape the internet’s golden years and stayed independent as Big Tech took over,” said Gustavo Lauria, Founder and CCO at We Believers.
The campaign is one of Firefox’s most ambitious yet but is rooted in what has always set the browser apart from Big Tech: its commitment to putting people before profits and giving them more control over their online experience. Now, Firefox says it’s never been a better time for people who once used the browser to take another look.
About Firefox
Firefox is a web browser developed by Mozilla, built to give people more choice and control over their online experience. With built-in tracking protection, customization options, and a commitment to an open internet, Firefox offers an alternative to browsers developed by the world’s largest technology companies. Learn more at firefox.com/welcomeback.
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SOURCE Mozilla
Technology
Best AI Tools for Small Business Marketing (2026): CapCut Featured for Creating Professional Video and Visual Content by Expert Consumers
Published
1 hour agoon
October 25, 2026By
NEW YORK, Oct. 25, 2026 /PRNewswire/ — Expert Consumers has recognized CapCut in its 2026 coverage of the best AI tools for small business marketing, highlighting the platform’s collection of AI-powered features for creating and editing video, images, audio, and other visual content. The recognition reflects growing interest in tools that support practical marketing activities, including campaign development, promotional content production, and adapting creative assets for different digital channels.
Best AI Marketing Tools
Seedance 2.0 – an AI video generation model that creates videos from text prompts or imagesSeedream – an AI image generation model that creates high-quality visuals from text prompts
Small businesses face growing pressure to maintain an active digital presence while managing limited time and resources. From product photography and promotional videos to social media graphics and campaign materials, effective marketing depends on a steady supply of relevant, engaging content. Artificial intelligence is creating new ways to simplify these tasks and help businesses turn creative ideas into usable marketing assets.
CapCut provides a range of AI-assisted capabilities that support several stages of content production. These include prompt-based video generation, AI image creation, background removal, image expansion, music generation, and photo animation. For small businesses managing marketing internally, these functions offer options for developing creative assets without relying entirely on manual production processes.
AI Video Generation Supports Promotional Campaigns
Video is an important format for demonstrating products, explaining services, and introducing new offerings. Small businesses can use video across social media, websites, digital advertisements, and online product pages. Producing content regularly, however, can require considerable planning and editing.
CapCut’s Seedance 2.0 AI video generator offers a prompt-based approach to video creation. Users can describe a creative concept and generate video content that serves as a starting point for further editing.
For a small retailer preparing a product promotion, AI-generated video can help explore different visual approaches before a final concept is selected. A service provider could use the same process to develop ideas for an explainer or an introductory campaign.
Prompt-based generation can reduce the effort involved in developing initial concepts. Generated material still requires review to ensure the finished video accurately represents the business, communicates the intended message, and follows relevant brand guidelines.
AI Image Creation Helps Develop Marketing Materials
Visual content plays a central role in how businesses present products and services online. Promotional graphics, campaign imagery, and social media visuals need to communicate a clear message while maintaining a recognizable style.
CapCut’s Seedream AI image generator enables users to generate images from text prompts. The tool can support concept drafts, campaign planning, and experimentation with different visual directions before final assets are prepared.
For example, a small business planning a seasonal campaign could explore different visual themes and compositions during the early planning stage. These drafts can help establish a creative direction before additional time is spent refining the final materials.
CapCut’s GPT Image 2 provides another option for generating images from natural language instructions. The feature can support the development of promotional imagery, marketing graphics, and other visual assets.
AI image generation gives businesses more opportunities to test creative ideas during campaign development. However, generated images should be checked for visual errors, accurate product representation, and consistency with the intended brand identity before publication.
Image Editing Simplifies Content Preparation
Creating new marketing assets is only part of the production process. Existing photographs and graphics often need adjustments before they are suitable for different platforms.
CapCut’s AI background removal tool helps isolate subjects from their original backgrounds. This can simplify the preparation of product photographs, promotional graphics, and other images that require a different visual setting.
For a small retailer, background removal can make it easier to prepare product images for online listings or promotional materials. Separated subjects can be incorporated into new compositions without recreating the entire image.
The AI Image Extender addresses a separate challenge: adapting images to different dimensions. The tool generates additional visual content beyond an image’s original boundaries, helping users adjust compositions without relying entirely on cropping or stretching.
A campaign may require square graphics for social media, vertical visuals for mobile viewing, and horizontal banners for a website. Image expansion provides another option for adapting existing assets to those formats.
These editing capabilities can help reduce repetitive production work while supporting a more consistent presentation across marketing channels.
AI Audio and Photo Animation Expand Creative Options
Marketing content often combines visuals, movement, and sound. Music can establish a mood, support storytelling, and help create a more complete video presentation.
CapCut’s SeedMusic AI audio generator supports AI-assisted music creation based on prompts. The feature can help develop audio for promotional videos, product demonstrations, and social media content.
Generated music offers a starting point for matching audio to a campaign’s intended atmosphere. Before publication, businesses should review the output and confirm that the applicable usage terms cover the intended commercial application.
CapCut also provides a Photo-to-3D tool that transforms still images into more dynamic visual presentations. This capability can help repurpose existing photography for promotional videos, social posts, and digital campaigns.
For small businesses with an existing collection of product images, adding movement can provide another way to present familiar assets. The approach also expands the range of creative formats available without requiring every campaign to begin with new photography.
Connecting AI Tools to Everyday Marketing Workflows
The practical value of AI-powered creative tools depends on how effectively they address specific marketing needs. Small businesses do not necessarily need every available feature for every campaign. Selecting tools according to content requirements can help keep production focused.
A retailer might begin with Seedream to explore campaign concepts, then use GPT Image 2 to generate supporting visuals. Background removal can help prepare product photography, while AI Image Extender can adapt selected assets to different layouts. Seedance 2.0 can support video concept development, with SeedMusic offering an option for accompanying audio.
A service-based business might prioritize short promotional videos, explanatory graphics, and social media content instead. The same collection of tools can support different production requirements depending on the business model and campaign objectives.
Using AI does not remove the need for creative direction or quality control. Content should be checked for factual accuracy, appropriate product representation, brand consistency, and compliance with advertising requirements. Human review also helps ensure that generated assets serve a clear marketing purpose rather than adding unnecessary material to a campaign.
AI-Assisted Marketing for Small Businesses
Interest in the best AI tools for small business marketing reflects the need for practical ways to produce and adapt digital content. Businesses must balance the demand for regular campaign updates with the resources available for creative production.
Expert Consumers’ recognition of CapCut highlights the platform’s range of AI-assisted functions for video generation, image creation, editing, audio production, and photo animation. These capabilities offer small businesses several options for developing marketing materials across digital channels.
As AI becomes more integrated into content production, effective use will depend on matching the right tools to specific tasks. With clear campaign objectives, careful editing, and appropriate review, CapCut’s creative features can help businesses develop marketing assets while reducing some of the repetitive work involved in preparing content for publication.
Visit the Expert Consumers site for the full review.
About CapCut
CapCut is an AI-powered photo and video editing platform designed to make high-quality video creation accessible across devices. The platform supports creators, businesses, and everyday users with tools for video editing, AI video generation, captions, templates, audio, and visual editing. CapCut is available across mobile, web, desktop, and iPad experiences, helping users create, edit, and prepare video content for social media, marketing, education, and personal projects.
About Better Business Advice:Â Better Business Advice covers the news and strategies driving modern business success. The information provided by Better Business Advice does not, and is not intended to, constitute legal advice; instead, all information, content, and materials are for general informational purposes only. As an affiliate, Better Business Advice may earn commissions from services mentioned in the links provided.
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SOURCE ExpertConsumers.org
Technology
Beyond GRC: DigitalXForce Pioneers AI-Powered Risk Operations with Global X-ROCâ„¢ Rollout
Published
1 hour agoon
October 25, 2026By
Enterprise TRiSCMâ„¢ innovator advances Continuous Control Assurance, cyber risk quantification and real-time Risk Operations across global enterprises, transforming traditional GRC into proactive Digital Trust
DALLAS, Oct. 25, 2026 /PRNewswire/ — DigitalXForce, the AI-native Enterprise Trust, Risk, Security and Compliance Management (TRiSCMâ„¢) platform, today announced the continued global rollout of X-ROCâ„¢ (XForce Risk Operations Center), its AI-powered approach to continuous enterprise risk operations.
The expansion builds on DigitalXForce’s recognition as a Leader in two IDC MarketScape assessments, its 2026 Cyber Defense Magazine innovation honors, and increasing enterprise demand for automated, continuous approaches to managing cybersecurity, governance, risk and compliance.
Unlike traditional Governance, Risk and Compliance (GRC) platforms that primarily document risks and manage periodic assessments, DigitalXForce’s X-ROC combines Continuous Control Assurance (CCA), Continuous Control Monitoring (CCM), Cyber Risk Quantification (CRQ), AI-powered risk intelligence and remediation orchestration into an integrated risk operations model.
The objective is to help enterprises move beyond knowing whether controls are documented to continuously understand whether controls are operating effectively, which exposures matter most, and what action should be taken next.
New Research Reveals Why Traditional Security Scores Are Not Enough
The company’s DigitalXForce Security Posture Benchmark 2026, analyzing published security control responses from 2,112 companies, reveals a significant disconnect between high-level compliance scores and underlying security exposure.
Key findings include:
98.9% median control implementation:Â The median company reported 98.9% of applicable security controls in place, yet significant control gaps remained.54.9% reported data protection gaps:Â More than half of companies reported at least one missing control in the Data Protection and Encryption domain.52.0% reported encryption and key management gaps:Â Among 2,098 companies responding, 52.0% reported at least one control not in place.42.3% reported configuration and asset management gaps:Â Demonstrating continued exposure in foundational security practices.26.7% reported full control implementation:Â More than one-quarter reported all applicable controls in place under the benchmark’s assessment model.
The benchmark evaluated responses against DigitalXForce’s proprietary model of 94 controls across 12 domains, with mappings to NIST SP 800-53, NIST Cybersecurity Framework 2.0 and CIS Controls v8.1.
These findings highlight an important enterprise risk challenge: a high security or compliance score does not necessarily reveal which remaining control failures could create the greatest business impact.
DigitalXForce developed X-ROC to address this challenge by connecting control failures and changing risk conditions with supporting evidence, quantified business impact and accountable remediation workflows.
Read the research: https://digitalxforce.com/research/security-posture-benchmark-2026/
X-ROC: Bringing Operational Intelligence to Enterprise Risk
A Risk Operations Center (ROC)Â is an operating model designed to continuously identify, assess, prioritize, monitor and reduce enterprise risk.
While a traditional Security Operations Center (SOC) focuses on security threats and incidents, a Risk Operations Center focuses on the organization’s broader exposure, control effectiveness, business impact and risk remediation.
DigitalXForce X-ROCâ„¢ brings these capabilities together through an integrated operating model:
1. Continuous Risk Discovery and Monitoring
X-ROC ingests security posture changes, control failures, third-party risk events and other enterprise risk signals, connecting them with the underlying evidence.
2. Continuous Control Assurance and Automation
DigitalXForce CCA continuously validates control effectiveness through evidence collection, automated testing and ongoing monitoring. CCM provides the monitoring capability within CCA, tracking control conditions and associated risk signals.
3. AI-Powered Risk Intelligence
DigitalXForce’s proprietary AI engines, AI JedAI and XForce GPT, analyze risk signals, correlate related findings, support prioritization and generate business-oriented risk narratives and executive reporting, with analyst review.
4. Cyber Risk Quantification
Rather than prioritizing findings solely by technical severity, X-ROC incorporates quantified financial exposure and business impact to help organizations identify which risks deserve attention first.
5. Remediation Orchestration and Validation
X-ROC assigns risk ownership, tracks remediation against defined timelines and supports integration with enterprise workflow platforms such as ServiceNow and Jira.
Findings are validated through control retesting before closure, creating an evidence-based approach to risk reduction.
6. Executive Digital Trust Intelligence
X-ROC connects operational risk findings with broader enterprise trust, security, compliance and resilience reporting, helping CISOs, CROs, compliance leaders and boards understand the organization’s changing risk posture.
CEO Perspective: Redefining Enterprise Risk Operations
“X-ROC is redefining enterprise risk operations. By combining AI, continuous control assurance and risk intelligence, we’re helping global enterprises move from reacting to risk to staying ahead of it.”
— Lalit Ahluwalia, Founder & CEO, DigitalXForce
Global Enterprise Adoption of Continuous Risk Operations
DigitalXForce is advancing the adoption of X-ROC across its international enterprise customer ecosystem, supporting organizations seeking to consolidate fragmented governance, cybersecurity, compliance and risk management operations.
X-ROC supports two operating models:
Enterprise-operated Risk Operations Center:Â Organizations operate X-ROC directly using DigitalXForce’s platform, workflows, integrations and risk intelligence capabilities.Managed Risk Operations:Â DigitalXForce operates the risk operations layer as a managed service, providing continuous monitoring, prioritization and reporting while customers retain ownership of remediation actions.
The platform supports cloud and hybrid deployment architectures, enabling organizations to address enterprise security, operational and regional data residency requirements.
This flexibility is particularly relevant to multinational organizations managing complex regulatory requirements, multiple business units, distributed technology environments and third-party ecosystems.
Independent Industry Recognition Reinforces DigitalXForce’s Momentum
DigitalXForce’s X-ROC strategy builds on broader industry recognition of the company’s Enterprise TRiSCMâ„¢ platform and AI-powered risk management innovation.
Dual IDC MarketScape Leader Recognition
DigitalXForce was positioned as a Leader in:
IDC MarketScape: Worldwide Governance, Risk, and Compliance Software Vendor Assessment, 2025 (Doc #US53615325, June 2025).IDC MarketScape: Worldwide Third-Party Risk Management Software 2026 Vendor Assessment (Doc #US53007725, September 2026).
These assessments evaluated vendor capabilities and strategies in their respective markets.
DigitalXForce’s recognition across both GRC and Third-Party Risk Management reflects its positioning across interconnected enterprise risk disciplines, supported by a unified platform architecture.
Cyber Defense Magazine Innovation Honors
DigitalXForce has also received recognition through the 2026 Cyber Defense Magazine Global InfoSec Awards, including innovation honors associated with AI TRiSCM, Automated GRC with Continuous Control Assurance, and X-ROC.
These recognitions contribute to DigitalXForce’s growing industry profile as it advances AI-powered governance, risk management and continuous assurance.
From GRC to Enterprise TRiSCMâ„¢: One Platform for Digital Trust
DigitalXForce’s Enterprise TRiSCMâ„¢ platform integrates 15 modules on a unified data layer, supporting more than 50 compliance frameworks and 250 technology integrations.
The architecture enables security, compliance, audit, risk and third-party risk teams to work from connected controls, shared evidence and continuously updated risk information rather than isolated tools and periodic assessments.
The platform is designed to enable five fundamental shifts:
From Periodic GRC → Continuous Control Assurance
From Fragmented Security Tools → Unified Enterprise Risk Intelligence
From Technical Severity → Quantified Business Risk
From Manual Remediation Tracking → Evidence-Based Risk Operations
From Compliance Reporting → Continuous Digital Trust
X-ROC serves as the operational layer of this strategy, connecting enterprise risk signals with prioritization, accountability and validated remediation.
Building the Future of AI-Powered Risk Operations
As enterprises accelerate adoption of cloud services, AI, autonomous technologies and complex third-party ecosystems, risk exposure is becoming increasingly dynamic.
DigitalXForce believes enterprise risk management must evolve accordingly.
The company’s vision is to make risk management a continuous operational capability rather than a periodic reporting exercise.
Through X-ROC, Continuous Control Assurance, AI-powered analysis and cyber risk quantification, DigitalXForce is working to establish a new operating model in which enterprises can identify emerging exposures, prioritize them based on business impact and verify that corrective actions are effective.
The SOC manages security incidents. X-ROC manages enterprise risk.
The future of GRC is not another dashboard. It is continuous, intelligent Risk Operations
About DigitalXForce — We Stop Risk Before It Strikes.
DigitalXForce, Industry’s first AI-Powered Enterprise TRiSCM (Trust, Risk, Security and Compliance Management) Platform, is pioneering the next generation of Automated GRC with Continuous Trust Assurance by converging AI, cybersecurity, compliance, operational resilience, and posture management into one unified Risk Intelligence platform. Designed with a modular and composable architecture, DigitalXForce delivers an integrated suite of capabilities spanning automated GRC, Enterprise Security Risk Posture Management (ESRPM), Third-Party Risk Management, Cyber Resilience, and Regulatory Compliance.
At the core of DigitalXForce is its AI-powered engine, which leverages intelligent agents, machine learning models, and a dynamic control library to autonomously monitor controls, map evidence, assess risks, and generate real-time insights. Trusted by global enterprises across healthcare, finance, critical infrastructure, and technology sectors, DigitalXForce delivers measurable value by reducing manual effort, accelerating audit readiness, and improving organizational resilience in today’s fast-evolving threat and compliance landscape.
Learn more about DigitalXForce at https://digitalxforce.com
Additional Resources
X-ROC Platform: https://digitalxforce.com/products/ai-powered-xforce-risk-operations-center/2026 Security Posture Benchmark: https://digitalxforce.com/research/security-posture-benchmark-2026/What Is a Risk Operations Center: https://digitalxforce.com/what-is-a-risk-operations-center/
View original content to download multimedia:https://www.prnewswire.com/news-releases/beyond-grc-digitalxforce-pioneers-ai-powered-risk-operations-with-global-x-roc-rollout-302918726.html
SOURCE DigitalXForce Corporation
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