Connect with us

Technology

TIAA announces strategic partnership with Accenture to accelerate transformation of its retirement recordkeeping

Published

on

Strategic partnership builds on TIAA’s extensive retirement experience while leveraging Accenture’s technologies so plans are easier to administer and more engaging for employees

TIAA and Accenture will build enhanced experiences for plan participants with elevated digital capabilities across enrollment, money management features, and innovative retirement education and advice planning solutions

Plan sponsors and consultants will work with their existing TIAA relationship management and consultant relations teams, which will have new tools to deliver enhanced services

TIAA remains focused on its mission to provide a more secure retirement for more Americans, continuing its leadership and innovation in guaranteed lifetime income for 106 years and counting

NEW YORK, Aug. 27, 2024  /PRNewswire/ — TIAA, the largest U.S. provider of lifetime income, today announced a strategic partnership with Accenture (NYSE: ACN) to accelerate the transformation of TIAA’s retirement recordkeeping capabilities and operations. The agreement capitalizes on the strengths of both organizations to provide next-generation technologies and enhanced recordkeeping to TIAA’s plan sponsor clients and their employees, and plan consultants.

Beginning in 2025, Accenture – a leading professional services company that helps businesses reinvent themselves using technology, data, and artificial intelligence (AI) – will support parts of TIAA’s recordkeeping operations, making them more efficient through automation and enhanced processes over time. TIAA will retain full responsibility for retirement plans and recordkeeping services, as well as hosting and safeguarding plan data on its platforms. TIAA also will continue to be responsible for all aspects of relationships with plan sponsors, their employees, and plan consultants.

“With more than 40% of American households at risk of running short of money in retirement, the U.S. faces a real retirement crisis,” said Kourtney Gibson, Chief Institutional Client Officer at TIAA. “Joining forces with Accenture and leveraging their capabilities at scale better positions us to strengthen how we operate, enhance our clients’ experience and deliver on our mission of securing retirements.”

New capabilities for plan sponsors and consultants

Plan sponsors and consultants will continue to work with their existing TIAA relationship management and consultant relations teams. Over time, the partnership will result in new digital capabilities and AI-enabled tools for TIAA relationship managers, enabling them to provide enhanced service for plan sponsors. Plan consultants will see improvements that include an elevated digital experience and expanded reporting capabilities with access to data and insights that can be used across their practice.

Positioning participants for a more secure financial future

The strategic partnership will develop capabilities that will help individual plan participants create a more secure financial future through new digital features – from the moment they enroll, to managing their retirement plans, to when they’re ready to retire, and into retirement. Planned enhancements include access to innovative retirement planning solutions featuring simple ways to track progress toward their retirement readiness.

Over time, they will also see enhanced education and advice offerings on a wide range of financial topics that can better prepare them to meet their retirement goals consistently throughout their careers and life stages.

“The power of AI, cloud and digital ecosystems opens a new world of opportunities in the way we serve our clients,” said Sastry Durvasula, Chief Information and Client Services Officer at TIAA. “Now is the perfect time to partner with Accenture to reimagine our recordkeeping capabilities and revolutionize the retirement industry.”

Providing continuity for clients

Approximately 1,500 TIAA full-time associates in the U.S. and India will be offered positions at Accenture, reflecting the important role they will play in providing continuity and institutional knowledge for clients. These associates primarily support TIAA’s back-end recordkeeping operations. They will continue to perform similar client-support roles as they do now, but with automated tools and enhanced processes. This will integrate Accenture into TIAA’s recordkeeping operations in a way that is seamless to its institutional clients.

“TIAA’s highly skilled professionals play a critical role in supporting those who depend on the company for their retirement security, and we’re thrilled to welcome them to the Accenture team,” said Manish Sharma, CEO of Accenture North America. “Our new colleagues will have access to Accenture’s technology, data, and AI capabilities and the resources to build skills for the future and deliver even greater business value to clients.”

Jack Azagury, group chief executive, Consulting, Accenture, said: “These advances, combined with our innovation-focused partnership and shared values, will accelerate TIAA’s ability to provide next-generation capabilities to clients.”

Today’s announcement builds upon an existing relationship, with TIAA and Accenture having successfully partnered on TIAA infrastructure, business process, and technology projects. Terms of the agreement are not being disclosed.

About TIAA

TIAA is a leading provider of secure retirements and outcome-focused investment solutions to millions of people and thousands of institutionsi. It is the #1 not-for-profit retirement market provider, paid more than $5.6 billion in lifetime income to retired clients in 2022ii and has $1.3 trillion in assets under management (as of 6/30/2024).iii

Learn more about TIAA  
Read the latest TIAA news

Forward-Looking Statements

Except for the historical information and discussions contained herein, statements in this news release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “may,” “will,” “should,” “likely,” “anticipates,” “aspires,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates,” “positioned,” “outlook,” “goal,” “target” and similar expressions are used to identify these forward-looking statements. These statements are not guarantees of future performance nor promises that goals or targets will be met, and involve a number of risks, uncertainties and other factors that are difficult to predict and could cause actual results to differ materially from those expressed or implied. These risks include, without limitation, that the partnership might not achieve its anticipated benefits, as well as the risks, uncertainties and other factors discussed under the “Risk Factors” heading in Accenture plc’s most recent Annual Report on Form 10-K and other documents filed with or furnished to the Securities and Exchange Commission. Statements in this news release speak only as of the date they were made, and Accenture undertakes no duty to update any forward-looking statements made in this news release or to conform such statements to actual results or changes in Accenture’s expectations.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Any guarantees under annuities issued by TIAA are subject to TIAA’s claims-paying ability. TIAA may establish additional amounts of interest and income benefits above contractually guaranteed levels. Additional amounts are not guaranteed beyond the period for which they are declared.

This material is for informational or educational purposes only and does not constitute fiduciary investment advice under ERISA, a securities recommendation under all securities laws, or an insurance product recommendation under state insurance laws or regulations. This material does not take into account any specific objectives or circumstances of any particular investor, or suggest any specific course of action. Investment decisions should be made based on the investor’s own objectives and circumstances.

Investment, insurance and annuity products are not FDIC insured, are not bank guaranteed, are not deposits, are not insured by any federal government agency, are not a condition to any banking service or activity, and may lose value.

i As of July 21, 2022. Based on data in PLANSPONSOR’s 403(b) 2022 DC Recordkeeping Survey, combined 457 and 403(b) data.

ii As of December 31, 2022. Other benefits from TIAA include: surrender benefits and other withdrawals, death benefits, health insurance and disability insurance benefits, and all other policy proceeds paid.

iii As of June 30, 2024, assets under management (AUM) across Nuveen Investments affiliates and TIAA investment management teams were $1,349 billion.

©2024 Teachers Insurance and Annuity Association of America-College Retirement Equities Fund.

3042440

(08/24)

View original content to download multimedia:https://www.prnewswire.com/news-releases/tiaa-announces-strategic-partnership-with-accenture-to-accelerate-transformation-of-its-retirement-recordkeeping-302231811.html

SOURCE TIAA

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

FULTON FINANCIAL CORPORATION APPOINTS DAVID S. SCHULZ TO BOARD OF DIRECTORS

Published

on

By

LANCASTER, Pa., July 21, 2026 /PRNewswire/ — Fulton Financial Corporation (NASDAQ: FULT) (“Fulton”) today announced the appointment of David S. Schulz as a member of its board of directors (the “Board”) for a term commencing September 14, 2026 and expiring at Fulton’s 2027 annual meeting of shareholders.

“We’re excited to welcome Dave to Fulton’s board of directors,” said Curt Myers, Fulton Chairman, CEO, and President. “Dave brings extensive financial leadership experience gained through more than a decade of service with publicly traded companies. His expertise in finance, strategic planning, risk, and mergers and acquisitions will provide valuable perspective as we continue to execute our growth strategy and create long-term value for our shareholders, customers and communities.”

With the addition of Schulz, Fulton’s Board will have 11 members, and he will serve on the Audit and Risk committees. Schulz has also been appointed to the board of directors of Fulton’s banking subsidiary, Fulton Bank, N.A.

Schulz served as Senior Vice President and Chief Financial Officer of Wesco International, Inc. (“Wesco”) from 2016 to June 2020, Executive Vice President and Chief Financial Officer of Wesco from June 2020 to February 2026 and as Executive Vice President and Special Advisor to the CEO of Wesco from February 2026 until his retirement on May 31, 2026. 

Prior to joining Wesco, Schulz served as Senior Vice President and Chief Operating Officer of Armstrong Flooring, Inc. and was previously Senior Vice President and Chief Financial Officer of Armstrong World Industries, Inc. and Vice President of Finance of the Armstrong Building Products division.

Before joining Armstrong World Industries in 2011, he held various financial leadership roles with Procter & Gamble and The J.M. Smucker Company. He was also an officer in the United States Marine Corps.

In 2025, Schulz joined the board of Sterling Infrastructure, Inc., and he was appointed as chair of the audit committee in 2026. He also serves on the company’s compensation and talent development committee.

ABOUT FULTON FINANCIAL CORPORATION

Fulton, a $34 billion Lancaster, Pa.-based financial holding company, has more than 3,400 employees and operates more than 215 financial centers in Pennsylvania, New Jersey, Maryland, Delaware and Virginia through Fulton Bank, N.A. Additional information on Fulton can be found at https://investor.fultonbank.com.

Contact: Steve Trapnell
717-291-2739

View original content to download multimedia:https://www.prnewswire.com/news-releases/fulton-financial-corporation-appoints-david-s-schulz-to-board-of-directors-302831288.html

SOURCE Fulton Financial Corporation

Continue Reading

Technology

Octavio Marquez Elected to MSA Safety Board of Directors

Published

on

By

PITTSBURGH, July 21, 2026 /PRNewswire/ — The Board of Directors of MSA Safety Inc. (NYSE: MSA), a global leader in the development of advanced industrial safety technology products and solutions, today announced that Octavio Marquez, president and chief executive officer of Diebold Nixdorf, has been elected to the company’s Board of Directors. His election was part of the MSA Board’s regular succession plans.

“We are very pleased to have the opportunity to add Octavio to the MSA Board,” said Robert A. Bruggeworth, MSA chairman. “He brings a broad range of executive leadership experience, including strategy development, capital allocation, business transformation and serving international markets, which will serve MSA well.”

“Octavio’s perspectives will be an asset to me and our entire Executive Leadership Team,” said Steven C. Blanco, MSA president and CEO. “It is a pleasure to welcome Octavio to MSA, and I look forward to working with him.”

Mr. Marquez joined Diebold Nixdorf in 2014 and has held senior leadership roles across the company’s Global Banking organization and its Americas region, including as executive vice president of Global Banking and senior vice president of the Americas. Before joining Diebold Nixdorf, Mr. Marquez held leadership positions at Dell EMC, Hewlett Packard Enterprise, IBM and NCR.

Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of customers every day. Headquartered in North Canton, Ohio, Diebold Nixdorf employs approximately 20,000 employees globally, supporting more than 100 countries.

Mr. Marquez holds a degree in business and finance from Universidad Iberoamericana and has completed executive education programs at MIT Sloan, The Wharton School and The University of Texas at Austin.

About MSA Safety

MSA Safety Incorporated (NYSE: MSA) is the global leader in advanced industrial safety technology products and solutions. Driven by its singular mission of safety, the company has been at the forefront of safety innovation since 1914, protecting workers and facility infrastructure around the world across a broad range of diverse end markets while creating sustainable value for shareholders. With 2025 revenues of $1.9 billion, MSA Safety is headquartered in Cranberry Township, Pennsylvania, and employs a team of approximately 5,300 associates across its more than 40 international locations. For more information, please visit www.MSASafety.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/octavio-marquez-elected-to-msa-safety-board-of-directors-302831265.html

SOURCE MSA Safety

Continue Reading

Technology

BlueFolder Field Service Software Launches New AI-Powered Features to Transform How Teams Work

Published

on

By

New AI capabilities instantly surface customer insights and transform technician notes into actionable summaries to help field service teams work faster, stay aligned, and deliver better service

AUBURN, Ala., July 21, 2026 /PRNewswire/ — BlueFolder field service software recently announced the launch of two powerful new AI features: AI-Powered Customer Summaries and AI-Powered Field Notes Summarization. Together, these capabilities are designed to eliminate the time-consuming, manual work of reviewing fragmented customer records and lengthy technician notes—giving field service teams instant clarity to respond faster, make smarter decisions, and deliver exceptional service.

BlueFolder expands it’s field service and work order management suite with two exciting new AI field service features.

Built directly into the BlueFolder platform, both features leverage artificial intelligence to automatically compile and summarize complex, unstructured data into clear, easy-to-read overviews. The result: technicians, dispatchers, and managers always have the context they need, right when they need it.

AI-Powered Customer Summaries

As field service organizations grow, customer information becomes increasingly scattered across emails, service request logs, and communication histories. BlueFolder’s AI Customer Summary feature addresses this challenge head-on by consolidating those interactions into a single, actionable snapshot.

Instead of manually digging through multiple records before a service call or customer interaction, teams can now access a real-time summary highlighting key concerns, past service activity, and recent updates. The feature goes beyond basic summarization and surfaces critical business insights such as equipment past due for maintenance, approaching warranty expirations, and proactive revenue opportunities, empowering teams to recommend follow-ups or upgrades directly from the customer record.

Built-in traceability links each summary back to its original source communications, so users can validate insights with confidence, ensuring both speed and accuracy in every customer interaction.

AI-Powered Field Notes Summarization

In many service organizations, technicians log updates across multiple visits, often resulting in long, fragmented notes that are difficult to review at a glance. BlueFolder’s AI Field Notes Summarization feature solves this by automatically condensing multiple technician entries into a structured summary that highlights key milestones, actions taken, and next steps.

Rather than scrolling through pages of updates, managers and dispatchers can immediately understand job status and determine what needs to happen next, improving alignment between field and office teams, accelerating decision-making, and reducing miscommunication. The feature is especially valuable for complex or multi-day jobs, where clear continuity and smooth technician handoffs are critical to delivering consistent service. It’s another featuring making BlueFolder’s work order management software capabilities stronger every day.

“History is one of the most powerful tools a service team has — the problem is it’s usually buried. BlueFolder’s new AI features fix that. Your team walks into every interaction already knowing the customer, knowing the equipment, and exactly where things stand. That changes the entire experience,” says John Shaw, VP, Technology, Service Operations.

AI as a Core Part of the BlueFolder Platform

The launch of these two features reflects BlueFolder’s broader commitment to embedding AI throughout its field service management software as an integrated layer of intelligence that makes every workflow smarter. Rather than requiring teams to change how they work, BlueFolder’s AI capabilities are designed to surface the right information at the right moment automatically, within the tools that technicians, dispatchers, and managers already use every day.

“AI is transforming what’s possible in field service, and BlueFolder is answering that call. These features are the result of deep platform expertise and a clear vision for where the industry is headed. We’re embedding intelligence throughout the platform because we know it makes our customers more competitive, more efficient, and better positioned to grow,” says Stephen Myslicki, Group President of Field Services.

Availability

Both AI-Powered Customer Summaries and AI-Powered Field Notes Summarization are available now to BlueFolder customers as optional, easy-to-enable features within the platform. They are part of BlueFolder’s growing suite of AI-driven capabilities designed to help field service organizations operate more efficiently and scale with confidence.

View original content to download multimedia:https://www.prnewswire.com/news-releases/bluefolder-field-service-software-launches-new-ai-powered-features-to-transform-how-teams-work-302831320.html

SOURCE BlueFolder

Continue Reading

Trending