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The UC 2.0 System Integration Market is projected to grow by USD 20.68 billion from 2024-2028, driven by benefits boosting revenue, AI-powered market evolution highlighted- Technavio report

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NEW YORK, Sept. 2, 2024 /PRNewswire/ — Report on how AI is driving market transformation- The global UC 2.0 system integration market size is estimated to grow by USD 20.68 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 16.52% during the forecast period. Benefits of UC 2.0 system integration is driving market growth, with a trend towards increased adoption of byod policies. However, data privacy and security concerns poses a challenge. Key market players include ALE International, Avaya LLC, Cisco Systems Inc., ECOSMOB TECHNOLOGIES PVT. LTD., GAVS Technologies NA Inc., Gurusons Communications Pvt. Ltd., International Business Machines Corp., Jampottech, Matrix Comsec, Microsoft Corp., Mitel Networks Corp., NAKA, NEC Corp., Proven IT, Ribbon Communications Inc., Telefonaktiebolaget LM Ericsson, TrueConf LLC, VISIONOSS Ltd., Wroffy, and Zoom Video Communications Inc..

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Forecast period

2024-2028

Base Year

2023

Historic Data

Segment Covered

Component (Service, Hardware, and Software), Solution (Data communication solutions, Voice communication solutions, Video communication solutions, Collaboration solutions, and Others), and Geography (North America, Europe, APAC, Middle East and Africa, and South America)

Region Covered

North America, Europe, APAC, Middle East and Africa, and South America

Key companies profiled

ALE International, Avaya LLC, Cisco Systems Inc., ECOSMOB TECHNOLOGIES PVT. LTD., GAVS Technologies NA Inc., Gurusons Communications Pvt. Ltd., International Business Machines Corp., Jampottech, Matrix Comsec, Microsoft Corp., Mitel Networks Corp., NAKA, NEC Corp., Proven IT, Ribbon Communications Inc., Telefonaktiebolaget LM Ericsson, TrueConf LLC, VISIONOSS Ltd., Wroffy, and Zoom Video Communications Inc.

Key Market Trends Fueling Growth

The UC 2.0 system integration market is growing steadily as businesses seek to enhance their communication and collaboration capabilities. Integration of UC 2.0 systems allows organizations to unify various communication channels, including voice, video conferencing, and messaging, into one platform. This streamlines workflows, improves productivity, and fosters better teamwork. Major players in the market include Microsoft, Cisco, and Avaya, offering innovative solutions to meet diverse business needs. 

In today’s digital age, Unified Communication (UC) 2.0 systems are trending in IT and telecom, revolutionizing communication for businesses. Real-time communication tools like voice, video, and messaging on platforms enable productivity, no matter the device or location. Communication channels have evolved, with cloud-based solutions becoming increasingly popular due to the COVID-19 pandemic and the rise of remote working and virtual teams. Large enterprises are integrating communication systems for cost reduction, scalability, and efficiency. UC 2.0 systems include on-premises infrastructure and cloud-based solutions, with local servers and remote servers catering to different business needs. Telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP are essential UC 2.0 features. The healthcare industry (iHealthcare) and retail sectors are major adopters, leveraging AI and IoT for digitalization. UC 2.0 systems offer cost savings, real-time communication, and collaboration, making them essential for businesses in the digital age. The on-premises market and cloud-based market continue to coexist, with hardware, communication services, and internet connectivity playing crucial roles.

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Market Challenges

The UC 2.0 System Integration market refers to the business of combining various communication and collaboration systems to function as a cohesive unit. This integration streamlines workflows, enhances productivity, and improves overall business efficiency. Companies are increasingly investing in UC 2.0 solutions to facilitate seamless communication and collaboration among teams, both internally and externally. This integration also enables the use of advanced features such as video conferencing, instant messaging, and call routing, making business interactions more convenient and effective.The UC 2.0 System Integration Market is experiencing significant growth due to the increasing demand for integrated communication systems in various industries. The COVID-19 pandemic has accelerated this trend, with more businesses adopting digitalization and remote work solutions. IT and telecom companies are at the forefront of this shift, providing solutions for healthcare (iHealthcare), retail, and other sectors. Artificial intelligence (AI) and Internet of Things (IoT) are key technologies driving the market. Large enterprises are turning to cloud-based unified communication systems for cost reduction, scalability, and efficiency. On-premise infrastructure still holds a significant market share, but cloud-based solutions are gaining popularity due to their flexibility and ease of use. The market is segmented by industry chain, technology, and deployment model. Communication services, including telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP, are in high demand. Hardware, local servers, remote servers, internet connectivity, and communication services are all essential components of UC 2.0 systems. The industry chain includes hardware manufacturers, software vendors, system integrators, and communication service providers. The market faces challenges such as interoperability issues, security concerns, and the need for standardization. Despite these challenges, the future looks bright for the UC 2.0 System Integration Market.

For more insights on driver and challenges – Download a Sample Report

Segment Overview

This uc 2.0 system integration market report extensively covers market segmentation by

Component1.1 Service1.2 Hardware1.3 SoftwareSolution2.1 Data communication solutions2.2 Voice communication solutions2.3 Video communication solutions2.4 Collaboration solutions2.5 OthersGeography3.1 North America3.2 Europe3.3 APAC3.4 Middle East and Africa3.5 South America

1.1 Service- The UC 2.0 system integration market is growing as businesses seek to enhance communication and collaboration through unified communications solutions. Integrators play a crucial role in implementing these systems, connecting various platforms such as voice, video conferencing, and messaging. This integration streamlines processes, improving productivity and efficiency for organizations. Integrators ensure seamless interoperability between different applications and devices, enabling a more connected and productive workforce.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data ( – ) – Download a Sample Report

Research Analysis

The UC 2.0 System Integration Market encompasses a range of communication tools and platforms that enable productivity and real-time communication among teams and organizations. These solutions integrate various communication channels, including voice, video, messaging, and email, across devices and locations. Cloud-based solutions and telephony systems are popular choices, offering cost reduction, scalability, and efficiency for large enterprises. Unified communication platforms provide a single interface for managing all communication needs, while collaboration applications and contact centers streamline teamwork and customer engagement. CEBP (Communication-Enabled Business Processes) and on-premises infrastructure are also part of the market, offering customization and control for organizations. Overall, the UC 2.0 System Integration Market aims to enhance communication and collaboration, driving business success in the digital age.

Market Research Overview

In the digital age, UC 2.0 system integration market has gained significant traction, driven by the need for communication tools and platforms that enhance productivity and facilitate real-time communication. The market caters to various sectors including IT and telecom, healthcare, retail, and more, with solutions ranging from communication channels like voice, video, and messaging, to devices and locations. Cloud-based solutions are increasingly popular due to their scalability, cost reduction, and accessibility from anywhere, anytime. The market is segmented into On-Premise and Cloud-Based, with the latter experiencing rapid growth. Integrated communication systems have become essential for remote working and virtual teams, especially in the wake of the COVID-19 pandemic. Technology advancements such as artificial intelligence, Internet of Things, and digitalization are also transforming the market. Key segments include communication services, telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP. The industry chain involves hardware, local servers, remote servers, internet connectivity, and communication tools. Large enterprises benefit from the efficiency and cost savings offered by these systems.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ComponentServiceHardwareSoftwareSolutionData Communication SolutionsVoice Communication SolutionsVideo Communication SolutionsCollaboration SolutionsOthersGeographyNorth AmericaEuropeAPACMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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AI-Powered Connectivity: APAC Charts a Path to a Smarter Digital Future

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Asia-Pacific’s first Broadband Development Summit brings regulators and operators to Bangkok to set the agenda

BANGKOK, July 19, 2026 /PRNewswire/ — Government officials, standards bodies and telecom operators gathered in Bangkok on 14 July for the inaugural Broadband Development Summit APAC 2026, convened by the World Broadband Association (WBBA) to build consensus on AI-era networks.

Participants included the ITU, Thailand’s National Board of the Digital Economy and Society, WBBA, IAB, FNCAP, WAA, NIDA and the IPv6 Council, alongside operators Telkomsel, XLSmart, Surge, Globe, AIS, CMI and HKT and Huawei.

Denny Deng, President of Huawei Asia Pacific Carrier Business, envisions a “faster, smarter, greener” Asia-Pacific.

VOICES FROM THE SUMMIT

“To seize the opportunities of the AI era, we call on the industry to accelerate broadband evolution, advance computing-network synergy, and strengthen the cross-border connectivity. Together, let us build faster, smarter, and greener digital infrastructure for Asia-Pacific.”
— Denny Deng, President of Asia Pacific Carrier Business, Huawei

“High-speed broadband is no longer just about ‘getting online’ — it is the vital infrastructure upon which the entire AI revolution is being built. We view AI not merely as a tool, but as a primary engine for national competitiveness and a catalyst for improving the quality of life for all.”
— Wetang Phuangsup, Ph.D., Secretary-General, the National Board of the Digital Economy and Society, Thailand

“Three initiatives define the road to 2030. We must close the quality divide so the value of broadband reaches everyone. We must build AI-ready networks — 10G access, 800GE cores, intelligence end to end. And we must do it together, through shared standards.”
— Martin Creaner, Director General of WBBA

“Moving towards next-generation networks, network architectures must continue to evolve to deliver broader connectivity, superior quality, enhanced security, and greater intelligence. This evolution is essential for Net5.5G, positioning the network not simply as infrastructure, but as the foundation that enables AI, strengthens resilience and efficiency, and supports digital transformation across industries.”
— Dhruv Dhody, Industry Standardization Expert at Huawei, Chair of the IAB, IETF

“Across Asia-Pacific, fibre is extending beyond homes and offices into rooms, devices, and machines. By working together, we can accelerate fibre innovation and adoption to build truly AI-ready infrastructure.”
— Ilham Nandana, Chair of the Market Intelligence Committee, Fiber Network Council APAC (FNCAP)

“We fixed it before you feel it!  AIS is redefining premium home broadband by combining ultra-fast connectivity with AI-driven network intelligence and smart home ecosystem — delivering proactive, invisible service excellence that transforms connectivity into differentiated customer value and sustainable ARPU growth.”
— Thanit Chaiyaboonthanit, Head of Technology Department, Broadband Business, AIS

“Connecting the Unconnected: Affordable Broadband at Scale. Create equal access to global information and empower Indonesia’s digital society.”
— Shannedy Ong, CTO of Surge Indonesia

“Beyond Connectivity: Telkomsel is transforming into a true value creator. By leveraging our FBB market-leading footprint, we power growth through service excellence, customer loyalty, and a next-generation home ecosystem.”
— Stanislaus Susatyo, Director of Sales, Telkomsel Indonesia

“We stopped treating AI as an add-on feature. Instead, our approach at Globe starts with architecture, embedding intelligence into the very core of how we build, how we sell, and how we operate.
AI continuously monitors network health, customer behavior and service quality. Rather than waiting for failures, the system predicts degradation and initiates corrective actions. By maintaining minute-level awareness of network health, our systems automatically resolve 30% of all Wi-Fi issues without any human intervention.”
— Danny Theseira, Head of Broadband Business Group at Globe Telecom

“Huawei is driving the Optics-AI Synergy to foster their collaborative growth. Through AI-ON, operators could build an AI-centric all-optical target network and establish 1-5-20ms latency circles across the Asia Pacific region. AI-ON also supports efficient computing access and usage while delivering an ultimate network experience through gigabit/ultra-gigabit home broadband, accelerating the widespread adoption of AI services.”
— Kim Jin, Vice President & Chief Marketing Officer Optical Business Product Line, Huawei

“Connectivity is not just about technology. It is a lifeline, a platform for opportunity, and a driver of sustainable development. I believe the intersection of connectivity and artificial intelligence will shape the future of smarter, more resilient networks.”
— Dr. Cosmas Zavazava, Director of the Telecommunication Development Bureau, ITU

“Performance and user experience are the essential path to the next-generation WLAN. Based on standards and AI-driven innovation, let’s jointly explore the path to the future autonomous WLAN with all the stakeholders.”
— Dr. Crane H. Yang, Secretary-General, World WLAN Application Alliance (WAA)

“At the summit, NIDA and WBBA signed an MOU to accelerate next-generation network evolution and establish pioneering smart city benchmarks through the co-development of industry standards, the harmonization of global regulations, and the sharing of vertical industry insights.
NIDA focuses on advancing network architecture standards, while WBBA drives global consensus on broadband evolution. This natural strategic complementarity creates vast opportunities for future collaboration.”
— Joey Deng, Secretary-General of NIDA

“ION-2030 develops the global standard for next generation optical networks in the AI era. It provides exceptional AI application and service experience. The WBBA and ITU will jointly accelerate its development, and this is a unique opportunity for Asia-Pacific stakeholders to actively influence the future of optical broadband networks.”
— Dr. Marcus Brunner, Chief Expert Standardization, WBBA WG1 Chair and Vice-Chair of ETSI ISG F5G

“The transition into the AI era demands a high-quality, deterministic digital foundation. By releasing Net5.5G policy guidelines, Malaysia is accelerating the evolution of next-generation network standards based on IPv6, establishing an innovative infrastructure to unleash AI’s value and drive a prosperous digital economy for 2030.”
— Prof. Sureswaran Ramadass, Chair of APAC at IPv6 Council, Industry Partner of WBBA

“The digital economy is thriving across the Asia-Pacific region, with AI emerging as a core catalyst for intelligent transformation. China Mobile International (CMI) is driving regional growth by integrating China’s advanced AI capabilities with comprehensive communications, computing, and AI services. Moving forward, CMI will collaborate closely with industry partners to foster a shared, AI-driven future for the region.”
— Paul Lin, Managing Director of Commercial and Technology, Asia Pacific, China Mobile International

“Next-generation network infrastructure is the oxygen of the intelligent economy. By integrating cutting-edge 800G connectivity with quantum-safe security, HKT is laying the essential foundations to keep Hong Kong’s enterprises highly competitive, secure, and ready for the computing paradigm shifts of tomorrow.”
— Wilson Cheung, Vice President, Broadband Design & Cyber Security, HKT

“The evolution toward Net5.5G AI WAN is an important step in strengthening XLSMART’s transport network for the future. By progressively adopting AI-assisted operations, SRv6, SDN, service differentiation, and higher-capacity transport infrastructure, we are enhancing network intelligence, operational efficiency, and service resilience while supporting long-term sustainability. This transformation is a continuous journey that aligns with the industry’s vision of AI-native broadband networks. Through collaboration with our technology partners and the broader ecosystem, we will continue to develop capabilities that deliver better network performance and support Indonesia’s growing digital connectivity needs.”
— Regie Ginanjar, Head of Transport Autonomy & Orchestration, Transport Network Transformation, XLSMART

“For the AI era, Huawei upgrades the IP bearer network via security resilience, multi-dimensional awareness, and network autonomy. This empowers carriers to guarantee service experience, accelerate monetization, and enhance efficiency, ushering in a new chapter of intelligent connectivity.”
— Arthur Wang, Vice President of Data Communication Product Line, Huawei

A CONVERGING VIEW

Speakers agreed AI is shifting networks from connectivity to intelligent connectivity, as broadband, IP, computing and cross-border infrastructure converge to support innovation and coordination.

WBBA launched the AI-Net Certification, a global benchmark for national policy, industrial ecosystems and network intelligence. XLSmart was named first AI-Net Champion, and Indonesia was among the first with a certified operator, backed by its Net5.5G roadmap.

In another high-profile segment, WBBA Director General Martin Creaner presented the Gigacity Certification to KOMDIGI, SURGE, Telkomsel, AIS, TRUE, HKT and Globe, recognizing regional broadband pioneers.

 

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Laifen Expands U.S. Retail Footprint with Costco Launch of Best-Selling SE Hair Dryer

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Starting July 18, Costco Members Can Shop Laifen’s Award-Winning Hair Dryer in Select Warehouse Locations Across the U.S.

NEW YORK, July 18, 2026 /PRNewswire/ — Laifen, ranked the world’s No.1 high-speed hair dryer brand, today announced the launch of its best-selling SE High-Speed Hair Dryer at select Costco warehouse locations, marking the brand’s largest U.S. retail expansion to date and bringing its award-winning haircare technology to Costco members across select U.S. markets.

The launch brings Laifen’s award-winning haircare technology to Costco, making it easier for consumers to experience the brand through one of the nation’s leading membership retailers. Laifen joins Costco’s growing portfolio of premium beauty and personal care brands. The initial rollout includes select Costco warehouse locations across the United States, with a strong presence across the Western U.S., including California, the Pacific Northwest and the Southwest.

Costco’s reputation for quality and its highly selective merchandising approach make this partnership especially meaningful. The Costco launch reflects Laifen’s continued expansion beyond direct-to-consumer channels as the brand accelerates its U.S. omnichannel retail strategy. “Costco represents an important milestone in our U.S. retail strategy,” said Romeo, General Manager of International Business of Laifen. “As more consumers seek salon-quality performance at an accessible price, we’re excited to make Laifen available through one of America’s most trusted retailers.”

Engineered to deliver professional-level performance in a sleek, lightweight design, the Laifen SE is powered by the brand’s proprietary high-speed brushless motor, delivering fast drying, reduced heat damage and smoother styling. An intelligent temperature control system continuously monitors airflow to help minimize frizz while protecting hair from excessive heat.

The Costco launch represents the next phase of Laifen’s U.S. retail expansion as the brand continues to grow beyond its direct-to-consumer and online channels. By expanding into one of the nation’s most trusted retailers, Laifen aims to broaden access to its category-disrupting haircare solutions while advancing its mission to bring more thoughtful design and everyday excellence into more homes.

The Laifen SE High-Speed Hair Dryer in White will be available at select Costco locations, while Costco.com shoppers will have access to additional color options including Purple and Pink, alongside the White model.

For more information on Laifen, please visit LaifenTech.com.

About Laifen: 

Founded in 2019, Laifen is a global personal care technology brand combining high-performance engineering with modern design across hair care, oral care, and grooming categories. Ranked the world’s No. 1 high-speed hair dryer brand by Euromonitor International, Laifen first gained recognition for its self-developed 110,000 RPM high-speed brushless motor, the proprietary technology behind its award-winning hair dryers.

Building on this innovation, Laifen has expanded its portfolio to include electric toothbrushes and shavers, delivering premium technology and elevated everyday experiences to consumers worldwide. Today, Laifen products and accessories are used by over 22 million households across more than 60 countries, supported by more than 600 patents and recognized with over 50 international design and innovation awards. Driven by continuous technological breakthroughs, Laifen is committed to making cutting-edge personal care technology more accessible to consumers around the world.

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Pillsbury Notice of Data Breach

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NEW YORK, July 18, 2026 /PRNewswire/ — Pillsbury Winthrop Shaw Pittman LLP (“Pillsbury”) was among many law firms targeted by sophisticated social engineering attempts in an incident last year. While the firm quickly detected and blocked the activity, an unauthorized actor was able to access some of the firm’s documents during a short window of time. Pillsbury notified any impacted clients last year and undertook a detailed process to review the accessed documents for personal information. Pillsbury then began notifying individuals whose personal information was affected. That process is now complete, and today, Pillsbury is publishing substitute notice as a final step.

For more information, please visit the substitute notice on our website at https://www.pillsburylaw.com/en/breach-notice.html

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SOURCE Pillsbury Winthrop Shaw Pittman LLP

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