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Benefits Administration Software Market to Increase by USD 1.57 Billion from 2024 to 2028, Driven by Growing Adoption of Cloud Solutions, Report Highlights AI’s Role in Market Transformation – Technavio

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NEW YORK, Sept. 3, 2024 /PRNewswire/ — Report with the AI impact on market trends- The global benefits administration software market size is estimated to grow by USD 1.57 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 10.83% during the forecast period. Rising shift toward cloud-based solutions is driving market growth, with a trend towards increasing demand for user-friendly, mobile-accessible platforms. However, increasing data privacy and security concerns poses a challenge. Key market players include Accelalpha Inc., Automatic Data Processing Inc., Bamboo HR LLC, Benefitfocus.com Inc., Benify AB, Businessolver, Dayforce Inc., Deel Inc, ELMO Software Ltd., EmPower HR, Gusto, Mercer LLC, Namely Inc., Paycom Software Inc., Paycor HCM Inc., PlanSource, Rippling People Center Inc., TELUS Corp., WEX Inc., and Workday Inc..

Get a detailed analysis on regions, market segments, customer landscape, and companies- View the snapshot of this report

Benefits Administration Software Market Scope

Report Coverage

Details

Base year

2023

Historic period

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 10.83%

Market growth 2024-2028

USD 1571.9 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

9.77

Regional analysis

North America, Europe, APAC, Middle East and Africa, and South America

Performing market contribution

North America at 35%

Key countries

US, China, UK, Canada, Germany, and France

Key companies profiled

Accelalpha Inc., Automatic Data Processing Inc., Bamboo HR LLC, Benefitfocus.com Inc., Benify AB, Businessolver, Dayforce Inc., Deel Inc, ELMO Software Ltd., EmPower HR, Gusto, Mercer LLC, Namely Inc., Paycom Software Inc., Paycor HCM Inc., PlanSource, Rippling People Center Inc., TELUS Corp., WEX Inc., and Workday Inc.

Market Driver

Businesses looking to streamline their benefits administration can consider investing in specialized software. These solutions help manage employee benefits enrollment, tracking, and reporting efficiently. They ensure compliance with regulations, reduce manual errors, and provide real-time access to benefits information. Additionally, they offer integration with payroll systems and support for various benefit types, making benefits management a seamless process.

Businesses of all sizes are increasingly turning to Benefits Administration Software to manage HR-related tasks, including employee benefit administration. Trends in this market include patch management for continuous improvement, customization for unique business needs, and upfront commitment or pay-as-you-go options for long-term use. Regular access to self-service portals allows employees to manage their entitlements and benefits packages, while small agencies and medium-sized businesses benefit from cost savings and streamlined processes. On-premise and cloud-based solutions offer flexibility for businesses of various sizes. HR teams can automate benefits administration processes, ensuring compliance with deadlines and tracking eligibility and plan customization. AI and automation help with compliance tracking, reporting, and employee communication. Wellness initiatives, retirement plans, health insurance, and other employee benefits can all be managed through software platforms. Data security measures and user-friendly interfaces are essential features, as is the ability to integrate with other business management software. HR outsourcing partners can also offer additional support for benefits administration.

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Market Challenges

Benefits administration software streamlines the process of managing and tracking employee benefits. It automates tasks such as enrollment, eligibility verification, and premium calculations. This leads to reduced errors, increased efficiency, and cost savings for businesses. The software also provides real-time reporting and analytics, allowing companies to make informed decisions about their benefits offerings. Additionally, it ensures compliance with regulations and simplifies the open enrollment process for employees.Businesses of all sizes face challenges in managing employee benefits, including wellness initiatives, retirement plans, health insurance, and more. Traditional methods of benefit administration are time-consuming and prone to manual errors. Modern solutions, like benefits administration software, offer user-friendly interfaces, streamlined workflows, and integration capabilities. Key features include eligibility verification, plan selection, enrollment, reporting, and employee communication. Cloud-based, subscription-based pricing models allow for cost savings and accessibility. Small to large businesses benefit from automation, self-service benefits portals, and mobile solutions. Data security measures ensure compliance and control over sensitive information. AI and automation improve efficiency and employee experience. Customization options, employee wellness programs, and benefits customization enhance employee happiness and engagement. Compliance requirements are met with ease, reducing administrative overhead. HR systems and HRIS integrate seamlessly, making benefits administration a seamless process. On-premise and cloud-based software cater to various business needs. Ultimately, benefits administration software is a digital solution that simplifies benefits management and improves the employee experience.

For more insights on driver and challenges – Request a sample report!

Segment Overview

This benefits administration software market report extensively covers market segmentation by

Deployment1.1 Cloud based1.2 On-premisesEnd-user2.1 Large enterprises2.2 Small and medium enterprisesGeography3.1 North America3.2 Europe3.3 APAC3.4 Middle East and Africa3.5 South America

1.1 Cloud based- The cloud-based segment of the benefits administration software market is experiencing significant growth. This expansion is driven by the increasing adoption of cloud technology and the demand for cost-effective, scalable solutions. Cloud-based benefits administration software enables organizations to efficiently manage employee benefit programs with real-time updates and seamless integration with other HR systems. This integration reduces administrative overhead and minimizes errors. Leading providers of cloud-based benefits administration software, such as Workday and ADP, offer advanced features like real-time data access, analytics capabilities, and enhanced security. Workday’s comprehensive HCM cloud infrastructure and ADP’s automated processes and intuitive user interface contribute to the expansion of the cloud-based segment and the global benefits administration software market.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2017-2021) – Download a Sample Report

Research Analysis

Employee benefit administration refers to the process of managing and organizing various benefits offered by employers to their workforce. These benefits can include health insurance, retirement plans, wellness initiatives, and other employee benefit programs. Effective benefit administration involves managing eligibility, plan selection, enrollment, and communication, as well as compliance tracking and reporting. This can be done through business management software, which can be on-premise or cloud-based, and caters to small agencies, small businesses, medium-sized businesses, and large businesses. HR teams play a crucial role in benefit administration, managing HR-related tasks, employee-management relations, and ensuring compliance with deadlines and regulations. Benefits administration software platforms offer plan customization, compliance tracking, and reporting features to streamline the process and improve efficiency.

Market Research Overview

Employee benefit administration involves managing various types of benefits for employees, including health insurance, retirement plans, and wellness initiatives. Benefits management software streamlines these processes, offering user-friendly interfaces, workflows, and integration capabilities. Small, medium-sized, and large businesses can benefit from cloud-based solutions with subscription-based pricing models. Key features include reporting, employee communication, plan selection, eligibility verification, and self-service benefits portals. Advanced solutions offer automation, AI, and data security measures. HR teams can customize benefits packages and streamline compliance tracking, reducing administrative overhead and manual errors. Cloud-based software offers regular access, control over security, and customization options. On-premise software is also available for businesses with specific needs. Self-service portals and mobile solutions enhance the employee experience, while HR outsourcing partners provide additional support. Benefits administration software caters to various industries, including technology companies, start-ups, and multinational corporations. It integrates with HR systems and HRIS, offering automated solutions for HR-related tasks and employee-management relations. Compliance requirements and deadlines are easily managed, reducing overhead costs and increasing employee happiness and engagement.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

DeploymentCloud BasedOn-premisesEnd-userLarge EnterprisesSmall And Medium EnterprisesGeographyNorth AmericaEuropeAPACMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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FranklinWH Joins Efficiency Maine to Help Homeowners to Earn up to $600 Annually From Home Batteries

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Efficiency Maine Small Battery Program taps residential storage to support grid during peak demand

SAN JOSE, Calif., April 23, 2026 /PRNewswire/ — FranklinWH, a leading provider of whole-home energy management and storage systems, announced today it is participating in the Efficiency Maine Small Battery Program, allowing Maine homeowners to earn up to $600 per battery each year by supplying stored energy to the grid during peak demand periods.

The program reflects a growing use of residential energy storage systems as both backup power sources and grid resources that can generate income while helping stabilize electricity supply.

Homeowners who enroll can allow their systems to discharge energy during peak demand events, typically on weekday evenings, in exchange for annual payments.

“I work from home, so losing power really isn’t an option,” said Brian Duggan, a Maine homeowner who has used the system for four months. “There have been several community-wide outages since we installed our system, and we didn’t even notice. Our power stayed on.” Duggan said the system is a maintenance-free alternative to a generator, pairs with electric vehicle charging, and helps protect his home during winter travel.

“This is where the economics of home energy storage are heading,” said Gary Lam, CEO of FranklinWH. “Homeowners are no longer only consumers of electricity; they’re becoming active participants in the energy system. Programs such as this allow them to receive payments while strengthening the grid in their communities.”

Maine’s virtual power plant (VPP) program is administered by Efficiency Maine, which compensates homeowners for the energy their systems send back to the grid during peak events, creating a new revenue stream tied to system participation.

Efficiency Maine may call up to 60 events per year, typically lasting three hours during peak demand windows. Homeowners receive advance notice through the FranklinWH App and can opt out of individual events or unenroll at any time. During events, a reserve level is maintained to ensure power remains available for household needs.

As utilities and policymakers look for new ways to manage rising demand and grid volatility, VPP programs are expected to expand, positioning distributed home energy systems as a critical part of the solution.

About FranklinWH

FranklinWH Energy Storage is the manufacturer of the FranklinWH System, a next-generation home energy management and storage solution. Headquartered in the San Francisco Bay Area, FranklinWH’s team brings decades of experience across energy system design, manufacturing, sales, and installation. The company is AVL-listed with multiple financial institutions and continues to empower homeowners to achieve true energy freedom. Learn more at franklinwh.com.

Media Contact:
Media@franklinwh.com

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SOURCE FranklinWH Energy Storage Inc.

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Marelli highlights vehicle dynamics technologies as a competitive advantage, elevating safety, comfort and performance, at Auto China 2026

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The company will introduce new advanced suspension solutions such as the new Active Camber and the Electromechanical Lifter, enabling real-time control of wheel angle and vehicle heightAlso in the spotlight, the Hybrid Electromechanical Suspensions, a new architecture combining full-active actuator technology and best-in-class semi-active dampers to deliver a high-end driving experience while maintaining cost efficiency.

SAITAMA, Japan, April 23, 2026 /PRNewswire/ — At Auto China 2026 in Beijing (April 24-May 3), Marelli, a global technology partner to the automotive industry, will highlight how vehicle dynamics and advanced suspension technologies are becoming increasingly central to vehicle safety, performance, user experience, comfort and brand differentiation, also supporting the evolution toward Software-Defined Vehicles.
In this perspective, at booth n. W2B08 in Hall W2 in the New China International Exhibition Center (NCIEC), as a relevant part of its wider portfolio of solutions for different vehicle domains, the company will showcase its latest suspension and chassis innovations, suchas the new Active Camber, the Electromechanical Lifter and the Hybrid Electromechanical suspensions.

Enabled by software control and advanced electromechanical actuators, active suspension systems play a key role in determining vehicles behavior under different driving conditions, with a direct impact on overall user experience, vehicle agility and safety.

“The importance of vehicle dynamics technology spans all propulsion systems, giving automakers a decisive tool to drive vehicle distinctiveness while offering end users a wide range of personalization options.” stated Piero Monchiero, Advanced Innovation VP of Marelli’s Ride Dynamics business. “This is particularly evident in China, where customer expectations for vehicle dynamics and ride comfort continue to rise.”

Active Camber: optimal tire contact with the road to increase drivability and safety
The first relevant innovation is the Active Camber system, designed to enhance vehicle stability by correcting wheel camber in real time, improving vehicle performance and safety while delivering a more comfortable experience.

Camber is the inward or outward tilt of a wheel when viewed from the front of the vehicle. Proper camber ensures optimal tire contact with the road, improving grip for better stability, braking and acceleration, while also supporting more uniform tire wear.

The new solution presented in Beijing features an electronically controlled smart actuator with integrated sensors that continuously monitor the road surface. An intelligent control unit processes data every millisecond and automatically adjusts wheel angles in real time, adapting to driving conditions. This reduces body movement and increases grip, resulting in more precise handling and safer cornering. The solution provides a smoother experience in different conditions and contributes to extend tire life through a more even wear.

Electromechanical Lifter, smartly adapting vehicle height
Another innovation within Marelli’s suspension showcase in Beijing will be the Electromechanical Lifter, a fully electromechanical device integrated into the shock absorber that adjusts vehicle height in some specific situations. The system uses a smart actuator to deliver automatic leveling functionality, maintaining vehicle balance across varying conditions. The solution is suitable in particular for vehicle segments like sport and performance cars and sporty SUVs, addressing different use cases. Regarding sport and performance cars, it can lift the vehicle to manage garage ramps, speed bumps or snowy roads. On sporty SUVs, this technology can adjust the vehicle setup within a certain level of speed, in order to improve aerodynamics by minimizing drag. The system also facilitates easier vehicle entry and exit. The solution is oil-free, lightweight and ensures easy integration for carmakers.

New active electromechanical suspension solutions to elevate onboard experience
Designed to drive affordable innovation, the new Hybrid Electromechanical Suspension is a new suspension architecture that combines full-active actuator technology and best-in-class semi-active dampers to deliver a high-end driving experience while maintaining cost efficiency. Controlled by an Electronic Control Unit, the system integrates full-active electromechanical actuators applied to the front suspension, which provide optimal damping or self-generate reactive forces to minimize roll, pitch, yaw and vibration. These are paired with semi-active rear shock absorbers and optimize vertical dynamic response. The result is smoother driving, improved stability and enhanced safety in a variety of conditions.

This system draws from the experience of the Fully Active Electromechanical Suspension, which will also be on display at Marelli’s booth in Beijing. This oil-free solution uses four electronically controlled actuators which modulate each wheel’s suspension and damping parameters in real time, actively defining the best behavior of each vehicle’s suspension, for optimal handling and ride comfort balance. Data is processed in milliseconds to determine, through a smart algorithm, the actions required to adapt to road irregularities and driving situations, providing a “magic carpet” experience for vehicle occupants.

By enhancing stability and comfort, these two active electromechanical suspension solutions help reduce motion sickness, especially during activities like reading or using a laptop, which are expected to become more common with the rise of autonomous driving. They are also designed to recover kinetic energy, ensuring up to 80% energy efficiency compared to passive or semi-active systems.

Marelli’s booth at the Beijing Auto Show will be themed “Rooted in innovation, everywhere”, which illustrates the company’s ‘distributed’ model for high-speed innovation, to support customers wherever they need, with localized design, development, sourcing and manufacturing in China and across different regions. This approach combines local expertise and global reach to deliver affordable, scalable solutions at speed, that accelerate customers’ time-to-market. The company showcase will feature innovative solutions in several technology domains, including automotive lighting, electronics, interiors, propulsion, thermal systems, alongside a comprehensive portfolio of advanced suspension innovations.

About Marelli
Marelli is a global mobility technology supplier to the automotive sector. With a strong and established track record in innovation and manufacturing excellence, our mission is to transform the future of mobility through working with customers and partners to create a safer, greener, and better-connected world. With around 40,000 employees worldwide, the Marelli footprint includes over 150 sites globally.

Photo – https://mma.prnewswire.com/media/2964531/Marelli_Photo_1.jpg
Photo – https://mma.prnewswire.com/media/2964532/Marelli_Photo_2.jpg

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SOURCE Marelli

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Oklahoma City Turns to ASAP Service to Speed Emergency Response

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Oklahoma City Police Department 911 Communications announced that it has gone live with ASAP Service, a standards-based solution developed by The Monitoring Association (TMA).

OKLAHOMA CITY, April 23, 2026 /PRNewswire-PRWeb/ —  Oklahoma City Police Department 911 Communications announced that it has gone live with ASAP Service, a standards-based solution developed by The Monitoring Association (TMA). ASAP Service automatically and digitally delivers prioritized alarm notifications to the computer-aided dispatch (CAD) systems used by emergency communications centers (ECCs) across the country. The expected results of this initiative are faster, better-informed emergency response, fewer communication errors, improved data accuracy, and reduced stress for citizens and 911 telecommunicators.

“Once ASAP Service is integrated with our CAD system, we no longer will need to dedicate a telecommunicator to monitoring the web portal,” said Katherine Underwood, the agency’s management specialist.

The first phase of the initiative deployed the solution through ASAP View, a web-based portal that reduced the city’s implementation timeline by roughly 50 percent. “Once we had the opportunity to review our call volume and processes, the value of having all the information upfront was clear,” said Katherine Underwood, the agency’s management specialist. “We moved forward with View because it was easy to implement and use, and we believe it will reduce call handling times and overall call volume. Ultimately, the benefits outweighed the manual effort, since we would have had to build those calls either way.”

However, to realize the full potential of ASAP Service — for example, address pre-verification — the city plans to integrate ASAP with its CAD system as part of phase two. CentralSquare, the agency’s CAD-system vendor, is developing an application programming interface (API) for this purpose. The API will connect to the GovCloud-hosted version of ASAP, delivering scalability, reliability, and superior data security, as well as compliance with the Criminal Justice Information System (CJIS) security standards for handling criminal-justice information.

“Once ASAP Service is integrated with our CAD system, we no longer will need to dedicate a telecommunicator to monitoring the web portal,” Underwood said.

The agency’s ECC serves about 702,000 residents and provides 911 call-taking and dispatch services for law-enforcement, fire/rescue and emergency-medical incidents. In 2025, the center received 1.48 million calls for service, plus nearly 40,000 residential and business alarm notifications, the vast majority of which pertained to law-enforcement incidents.

Regarding alarm notifications, multiple voice calls typically are needed between 911 telecommunicators and alarm-monitoring-center personnel to verify the information needed to effectively dispatch emergency response. It is a time-consuming process — industry estimates indicate that it adds from two to eight minutes to response times, an eternity when lives and property are at risk. Because telecommunicators need to type the captured information into their CAD systems, the process also is prone to miscommunications, misinterpretations, and transcription errors.

ASAP Service is architected to resolve these issues. It was developed by TMA in collaboration with the Association of Public-Safety Communications Officials (APCO). The solution is built on two TMA-developed standards, the Automated Secure Alarm Protocol (ASAP) and the Alarm Verification Scoring Standard (AVS-01). Both are accredited by the American National Standards Institute (ANSI).

Of all the benefits that ASAP Service will provide, the one that resonates most with Underwood is the anticipated dramatic decrease in call volume for the center’s telecommunicators. Fewer calls mean telecommunicators will be free to focus on higher-priority incidents that require their unique skills and experience. They’ll also have more time to decompress between calls. “They’ll have time to breathe, which will reduce their stress,” Underwood said.

Further, Underwood predicted that citizens requiring emergency assistance will encounter fewer instances of being placed in queue and will experience shorter hold times when they are. “Our residents no longer will be competing with alarm companies to talk with one of us,” she said. “There’s nothing more frustrating than dialing 911 and getting the ‘all lines are busy, please hold and don’t hang up’ message when your house is burning down.”

As of go-live, the following alarm-monitoring companies are transmitting alarm notifications via ASAP Service to Oklahoma City Police Departments 911 Communications: Quick Response, CPI, Alert 360, Affiliated Monitoring, JCI, United Central Control, Allstate Security, Security Central, Rapid Response Monitoring, Everon/Protection One, Vector Security, Vivint, Guardian Protection, and Becklar.

Learn more about how TMA’s ASAP Service is saving lives every day nationwide at asap911.org.

About The Monitoring Association

The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an internationally recognized nonprofit trade association that represents professional monitoring companies, security systems integrators, and providers of products and services to the industry. Incorporated in 1950, TMA represents its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJ) over the industry. Learn more online at https://tma.us/about-tma/.

About TMA’s ASAP Service

Launched in 2011 as a public-private partnership, TMA’s Automated Secure Alarm Protocol (ASAP) Service enables direct electronic dispatch of emergency calls for service from alarm companies to emergency communications centers. Increasing the accuracy and efficiency of dispatches, ASAP Service utilizes American National Standards Institute (ANSI)-accredited protocols developed cooperatively by TMA and the Association of Public-Safety Communications Officials (APCO).

Media Contact

Julie Howerter, ASAP Service, 1 815-501-5832, rscarpino@pipitone.com, https://asap911.org/

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SOURCE ASAP Service

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