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TSIA Announces Winners of the 2024 Star Awards

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This year’s Star Awards recognize dynamic innovation during a time of industry change

SAN DIEGO, Sept. 24, 2024 /PRNewswire/ — TSIA (Technology & Services Industry Association), the leading research and advisory firm for technology service organizations, is excited to announce the finalists and recipients of the 2024 Star Awards. 

The business technology world is navigating an explosion of innovation that is already demonstrating significant, positive impacts on efficiency and profitability. Most of this evolution is due to the advent and implementation of AI solutions. The 2024 Star Awards are taking a deep dive into recognizing the early innovators and their industry-leading success during this exciting time.

“Annually, our Star Award advisory board carefully reviews the outstanding innovations and real-world excellence delivered by tech companies from around the globe,” said JB Wood, President and CEO of TSIA. “The transformative impact of AI, which is reshaping the industry at an unprecedented pace, makes this year particularly exciting. The stories shared by industry-leading companies reflect not just innovation, but a keen ability to adapt and thrive in this era of rapid change. These 2024 Star Award winners represent the best in industry leadership and innovation.”

The 2024 awards winners are chosen from categories spanning the TSIA research practices of customer success, customer growth and renewal, education services, field services, managed services, professional services, offering management, and support services.

The 2024 finalists and recipients of the Star Awards are:

2024 Leveraging AI in Education Services

Winner: Dell Technologies

Finalist: Informatica

Finalist: OpenText Corporation

2024 Leveraging AI in Professional Services

Winner: Salesforce

Finalist: Dell Technologies

Finalist: Informatica

2024 Leveraging AI in Revenue Generation Workflows

Winner: Informatica

Finalist: Dell Technologies

2024 Innovation in Customer Portals That Improve the Digital Customer Experience

Winner: ServiceNow, Inc.

Finalist: Automation Anywhere

Finalist: Lenovo, Inc.

2024 Innovation in Leveraging Analytics and Artificial Intelligence for Service Excellence

Winner: Nokia Global Services

Finalist: HP Inc.

Finalist: ServiceNow, Inc.

2024 Innovations in Creating Service Offers

Winner: Trellix

Finalist: BMC Software, Inc.

Finalist: ServiceNow, Inc.

2024 Innovations in Knowledge Management

Winner: Informatica

Finalist: Hewlett Packard Enterprise

Finalist: Microsoft

2024 Innovative KPIs for Managed Services

Winner: Logicalis

Finalist: Hewlett Packard Enterprise

2024 Best Practices in Aligning Sales and Customer Success

Winner: Adobe Systems Incorporated

Finalist: Informatica

Finalist: ServiceNow, Inc.

2024 Best Practices in Company Culture

Winner: Hewlett Packard Enterprise

Finalist: BMC Software, Inc.

Finalist: Health Catalyst

2024 Excellence in Organization Convergence

Winner: Adobe Systems Incorporated

Finalist: UiPath Inc.

Finalist: Dell Technologies

To learn more about TSIA’s Star Awards, please visit our website.

About TSIA

The creator of the LAER model, TSIA (Technology & Services Industry Association), is a subscription-based research and advisory firm, trusted by 40,000+ leaders in the Industrial Technology and Services, SaaS, Healthcare Technology, and Industrial Equipment industries. TSIA’s global reach stretches across 96 countries, representing 80% of the top Fortune 100 tech companies. This includes tech giants such as Amazon, Microsoft, Salesforce, Cisco, and NTT Ltd. With the AI-driven TSIA Portal, free account holders can easily search and access the latest in their industry’s trends, proprietary insights, and best practices to help them make career-advancing, data-driven decisions.

Media Contact

Adam Beeson

Director of Communications 

adam.beeson@tsia.com

847.867.0048

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SOURCE TSIA

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LEAP Group Relaunches HumanView, a Growth Intelligence System Built to Explain Why Customers Behave the Way They Do

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Reimagined from the ground up, HumanView pairs statistical modeling with expert analysts to turn millions of real-world customer signals into business decisions

LOUISVILLE, Ky., Oct. 23, 2026 /PRNewswire/ — LEAP Group today announced the relaunch of HumanView, its growth intelligence service. The new version has been rebuilt from the ground up and now has a dedicated home at leapgroupnetwork.com/humanview.

HumanView analyzes what customers say and do across social platforms, e-commerce sites, review platforms, search behavior and user-generated content, including signals from Reddit, TikTok, YouTube, Meta, Amazon and Walmart+ that general AI tools cannot always access. Because the data reflects unprompted, real-world behavior, it avoids the response bias built into surveys and focus groups.

The service works in three layers. HumanView captures signals at scale, decodes millions of records through validated statistical models such as regression, correlation and clustering, and then relies on experienced analysts to interpret the patterns. Clients receive clear, human-validated insights instead of another dashboard.

“Machines find the patterns. Humans find the point,” said Alan Gilleo, CEO at LEAP Group. “The first version of HumanView showed us how much customers reveal when nobody is asking them questions. This version is built to explain why they act the way they do, and to put those answers in front of everyone making decisions, from product to service to marketing.”

HumanView focuses on three areas:

Growth Intelligence: customer motivations and how people perceive a brand and its competitors

Market and Category Intelligence: product pain points, service friction, unmet needs and competitive gaps

Audience Intelligence: new segments, positioning opportunities and gaps in the market

Every model is designed and validated by data scientists and benchmarked before it informs a recommendation.

To learn more about HumanView, visit leapgroupnetwork.com/humanview.

About LEAP Group
LEAP Group is a boutique marketing agency holding company with offices in Louisville, Indianapolis, Cincinnati and Chicago. Guided by the belief that brands should “Market Less. Matter More.,” LEAP gives clients access to specialized experts across its entire network. Learn more at leapgroupnetwork.com.

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SOURCE LEAP Group

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STEPHEN A. SMITH ADDRESSES WHITE HOUSE DINNER ATTENDANCE, REAFFIRMS COMMITMENT TO HBCUs AND PROTECTING CORPORATE INVESTMENT IN BLACK EDUCATION

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NEW YORK, Oct. 23, 2026 /PRNewswire/ — Stephen A. Smith, media mogul, New York Times bestselling author, and proud 1991 graduate of Winston-Salem State University, is addressing the public discussion surrounding his decision to attend a White House dinner with President Donald Trump, emphasizing his commitment to the long-term financial stability of Historically Black Colleges and Universities (HBCUs).

For Smith, the decision was rooted in a commitment to institutions that have educated generations of Black leaders, professionals, entrepreneurs, and public servants.

“I will always advocate for HBCUs and the students whose futures depend on them,” Smith said. “My reason for attending the White House dinner was to discuss the challenges these institutions face in securing long-term funding and to make the case that corporate America must continue to invest in them.”

Smith acknowledged federal support through the FUTURE Act while expressing concern that political tensions surrounding diversity, equity, and inclusion (DEI) could discourage private companies from supporting HBCUs. He maintains that these institutions deserve sustained corporate partnerships, philanthropic contributions, and public investment.

“If we truly believe in free-market capitalism, businesses should be able to support educational institutions and charitable causes without fear of criticism or repercussions,” Smith said. “HBCUs have made extraordinary contributions to this country. They deserve sustained public and private investment.”

Ashley Christopher, Esq., Founder and CEO of the HBCU Week Foundation, recognized Smith’s advocacy and decision to engage with the administration.

“Stephen A. Smith has been a powerful advocate for HBCUs, using his platform and influence to shine a national spotlight on our institutions,” expressed Christopher, “His continued support of HBCU Week helps advance our mission of connecting students with life-changing educational opportunities, and we are proud to have him as our ambassador.”

Since Smith became an HBCU Week Ambassador in 2019, the initiative has facilitated more than 15,000 on-the-spot college acceptances and raised and awarded more than $150 million in scholarships, according to the HBCU Week Foundation.

As public discussion continues, Smith is emphasizing the importance of ensuring HBCUs have the resources and partnerships needed to educate future generations and expand opportunities for students.

CLICK HERE to watch Smith’s full response to his White House visit.

MEDIA CONTACT:

media@mrsasinc.com

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SOURCE Straight Shooter Media

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Advantex Announces Completion of Financing and Extension of Maturity Date of Previously Issued Debentures

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TORONTO, Oct. 23, 2026 /CNW/ — Advantex Marketing International Inc. (CSE: ADX) (“Advantex”), a leader in the merchant cash advance and loyalty marketing products for merchants, today announced the completion of a $250,000 secured debt financing. Advantex issued a $250,000 non-convertible debenture which bears an interest rate at 12% per annum and matures December 15, 2027. The proceeds raised from this issuance of the Debenture will be used for working capital purposes.

Advantex has also extended the maturity of its existing $700,000 in 12% secured debentures from October 10, 2026 to December 15, 2027.

About Advantex Marketing International Inc.

Advantex provides working capital to merchants. Advantex also provides specialized marketing programs that enable members of Aeroplan to earn Aeroplan points at participating merchants.

Advantex shares trade on the Canadian Securities Exchange under the symbol ADX. For more information go to Advantex’s profile on www.sedar.com

Forward-Looking Information

This news release contains “forward-looking statements” within the meaning of applicable securities laws relating to the future business and operations of Advantex. Actual results and developments may differ materially from those contemplated by these statements. The business and operations of Advantex described herein is dependent on a number of factors and is subject to a number of risks and uncertainties. Factors that could cause actual results to differ material include, but are not limited to, changes in Advantex’s economic and competitive conditions including but not limited to the industry sectors in which Advantex operates.

The statements in this news release are made of the date of this release. Forward-looking statements are made based on management’s beliefs, estimates and opinions on the date the statements are made and Advantex undertakes no obligation to update forward-looking statements if these beliefs, estimates and opinions or other circumstances should change, except as required by applicable law.

SOURCE Advantex Marketing International Inc.

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