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AI Service Providers Can Drive Growth in Competitive Landscape Through Strategic Partnerships and Alignment, Says Info-Tech Research Group

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2 years ago

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Info-Tech Research Group’s latest blueprint offers essential strategies for technology providers to navigate the complexities of AI services. By leveraging strategic partnerships and optimizing internal capabilities, the new resource equips organizations with research-backed insights to enhance their service delivery, address common challenges, and thrive in a competitive market.

TORONTO, Oct. 3, 2024 /PRNewswire/ – As the AI services industry grows, technology providers are facing significant challenges, including differentiating their offerings, navigating market shifts, and effectively articulating capabilities. To help AI service providers address these issues, Info-Tech Research Group supplies strategic insights for evaluating service opportunities and maximizing existing capabilities in its latest blueprint, Get Ready to Deliver AI Services. By focusing on mastering AI service domains and forging strategic partnerships, the firm’s resource has been designed to assist providers in overcoming industry hurdles and excelling in the exponentially evolving AI landscape.

“As a new industry, AI Services represents a greenfield scenario where we are tasked with inventing something new, together. By establishing common terms to describe our collective capabilities and our inherent needs, we can streamline the new industry’s exchange of services and drive toward an efficient steady state,” says Justin St-Maurice, principal research director at Info-Tech Research Group. “There is a universal opportunity to leverage AI Services to drive advancement, using both provider and consumer lenses.”

Info-Tech’s blueprint goes beyond addressing challenges in market differentiation and communication to provide a structured framework that guides technology providers in aligning their service delivery processes with client personas and business capabilities. The detailed framework advises providers to assess their competency in areas such as data engineering, AI development, and systems integration, enabling them to identify value-driven opportunities that cater to specific client needs. By optimizing these internal functions and embracing partnerships, providers can overcome barriers to scaling their AI services to ensure long-term success in the competitive AI market.

In Get Ready to Deliver AI Services, Info-Tech divides the AI services industry into seven distinct domains, each reflecting unique values, capabilities, and challenges. These domains require a range of competencies, skills, and knowledge to address the varying needs of AI service delivery:

Strategy Alignment: Strategy and governance underpin responsible AI by focusing on the alignment of AI initiatives with organizational visions and ethical standards. This area involves strategic planning, risk assessment, and governance framework development.Tactical Planning: Tactical planning translates strategic AI vision into action by developing an AI delivery program and focusing on high-value opportunities. This domain supports clients by assessing business opportunities, forecasting resource needs, and managing change.Application Assessment: Application assessments support the successful adoption of technology by aligning implementation with business needs. This involves conducting in-depth workflow analysis, requirements gathering, and technology evaluation.Artificial Intelligence Development: AI models should be assessed and customized to meet specific requirements and deliver business value with consistency and reliability. This includes identifying appropriate models, customizing them as needed, and testing performance against business objectives.Data Engineering: Data engineering is critical to successful AI delivery, ensuring consistent, reproducible, and reliable functionality. This process supports clients by creating data pipelines, feeding MLOps, and managing data quality.Systems Engineering: Systems engineering connects underlying technologies together to enable optimal performance, reliable deployment, and simplified maintenance. This includes supporting clients through product development, integration, and testing.Systems Optimization: Systems optimization maximizes technology investments by lowering operational costs and reducing environmental impacts. This domain supports clients through the deployment of FinOps programs, benchmarking performance against costs, and identifying waste.

Info-Tech’s comprehensive resource equips technology service providers with the strategic guidance needed to deliver AI services effectively while navigating the complexities of a rapidly evolving industry. The blueprint’s actionable insights enable CTOs to break down AI services into manageable components through abstraction, allowing higher-level domains to leverage lower-level ones without being concerned with implementation specifics.

For exclusive and timely commentary from Justin St-Maurice, an expert in the technology services provider industry, and access to the complete Get Ready to Deliver AI Services blueprint, please contact pr@infotech.com.

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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SOURCE Info-Tech Research Group

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LEAP Group Relaunches HumanView, a Growth Intelligence System Built to Explain Why Customers Behave the Way They Do

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6 hours ago

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October 24, 2026

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Reimagined from the ground up, HumanView pairs statistical modeling with expert analysts to turn millions of real-world customer signals into business decisions

LOUISVILLE, Ky., Oct. 23, 2026 /PRNewswire/ — LEAP Group today announced the relaunch of HumanView, its growth intelligence service. The new version has been rebuilt from the ground up and now has a dedicated home at leapgroupnetwork.com/humanview.

HumanView analyzes what customers say and do across social platforms, e-commerce sites, review platforms, search behavior and user-generated content, including signals from Reddit, TikTok, YouTube, Meta, Amazon and Walmart+ that general AI tools cannot always access. Because the data reflects unprompted, real-world behavior, it avoids the response bias built into surveys and focus groups.

The service works in three layers. HumanView captures signals at scale, decodes millions of records through validated statistical models such as regression, correlation and clustering, and then relies on experienced analysts to interpret the patterns. Clients receive clear, human-validated insights instead of another dashboard.

“Machines find the patterns. Humans find the point,” said Alan Gilleo, CEO at LEAP Group. “The first version of HumanView showed us how much customers reveal when nobody is asking them questions. This version is built to explain why they act the way they do, and to put those answers in front of everyone making decisions, from product to service to marketing.”

HumanView focuses on three areas:

Growth Intelligence: customer motivations and how people perceive a brand and its competitors

Market and Category Intelligence: product pain points, service friction, unmet needs and competitive gaps

Audience Intelligence: new segments, positioning opportunities and gaps in the market

Every model is designed and validated by data scientists and benchmarked before it informs a recommendation.

To learn more about HumanView, visit leapgroupnetwork.com/humanview.

About LEAP Group
LEAP Group is a boutique marketing agency holding company with offices in Louisville, Indianapolis, Cincinnati and Chicago. Guided by the belief that brands should “Market Less. Matter More.,” LEAP gives clients access to specialized experts across its entire network. Learn more at leapgroupnetwork.com.

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SOURCE LEAP Group

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STEPHEN A. SMITH ADDRESSES WHITE HOUSE DINNER ATTENDANCE, REAFFIRMS COMMITMENT TO HBCUs AND PROTECTING CORPORATE INVESTMENT IN BLACK EDUCATION

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7 hours ago

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October 24, 2026

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NEW YORK, Oct. 23, 2026 /PRNewswire/ — Stephen A. Smith, media mogul, New York Times bestselling author, and proud 1991 graduate of Winston-Salem State University, is addressing the public discussion surrounding his decision to attend a White House dinner with President Donald Trump, emphasizing his commitment to the long-term financial stability of Historically Black Colleges and Universities (HBCUs).

For Smith, the decision was rooted in a commitment to institutions that have educated generations of Black leaders, professionals, entrepreneurs, and public servants.

“I will always advocate for HBCUs and the students whose futures depend on them,” Smith said. “My reason for attending the White House dinner was to discuss the challenges these institutions face in securing long-term funding and to make the case that corporate America must continue to invest in them.”

Smith acknowledged federal support through the FUTURE Act while expressing concern that political tensions surrounding diversity, equity, and inclusion (DEI) could discourage private companies from supporting HBCUs. He maintains that these institutions deserve sustained corporate partnerships, philanthropic contributions, and public investment.

“If we truly believe in free-market capitalism, businesses should be able to support educational institutions and charitable causes without fear of criticism or repercussions,” Smith said. “HBCUs have made extraordinary contributions to this country. They deserve sustained public and private investment.”

Ashley Christopher, Esq., Founder and CEO of the HBCU Week Foundation, recognized Smith’s advocacy and decision to engage with the administration.

“Stephen A. Smith has been a powerful advocate for HBCUs, using his platform and influence to shine a national spotlight on our institutions,” expressed Christopher, “His continued support of HBCU Week helps advance our mission of connecting students with life-changing educational opportunities, and we are proud to have him as our ambassador.”

Since Smith became an HBCU Week Ambassador in 2019, the initiative has facilitated more than 15,000 on-the-spot college acceptances and raised and awarded more than $150 million in scholarships, according to the HBCU Week Foundation.

As public discussion continues, Smith is emphasizing the importance of ensuring HBCUs have the resources and partnerships needed to educate future generations and expand opportunities for students.

CLICK HERE to watch Smith’s full response to his White House visit.

MEDIA CONTACT:

media@mrsasinc.com

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SOURCE Straight Shooter Media

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Advantex Announces Completion of Financing and Extension of Maturity Date of Previously Issued Debentures

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7 hours ago

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October 24, 2026

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TORONTO, Oct. 23, 2026 /CNW/ — Advantex Marketing International Inc. (CSE: ADX) (“Advantex”), a leader in the merchant cash advance and loyalty marketing products for merchants, today announced the completion of a $250,000 secured debt financing. Advantex issued a $250,000 non-convertible debenture which bears an interest rate at 12% per annum and matures December 15, 2027. The proceeds raised from this issuance of the Debenture will be used for working capital purposes.

Advantex has also extended the maturity of its existing $700,000 in 12% secured debentures from October 10, 2026 to December 15, 2027.

About Advantex Marketing International Inc.

Advantex provides working capital to merchants. Advantex also provides specialized marketing programs that enable members of Aeroplan to earn Aeroplan points at participating merchants.

Advantex shares trade on the Canadian Securities Exchange under the symbol ADX. For more information go to Advantex’s profile on www.sedar.com

Forward-Looking Information

This news release contains “forward-looking statements” within the meaning of applicable securities laws relating to the future business and operations of Advantex. Actual results and developments may differ materially from those contemplated by these statements. The business and operations of Advantex described herein is dependent on a number of factors and is subject to a number of risks and uncertainties. Factors that could cause actual results to differ material include, but are not limited to, changes in Advantex’s economic and competitive conditions including but not limited to the industry sectors in which Advantex operates.

The statements in this news release are made of the date of this release. Forward-looking statements are made based on management’s beliefs, estimates and opinions on the date the statements are made and Advantex undertakes no obligation to update forward-looking statements if these beliefs, estimates and opinions or other circumstances should change, except as required by applicable law.

SOURCE Advantex Marketing International Inc.

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