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boost.ai Introduces Global Management Toolkit for Enterprise Gen AI

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2 years ago

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Platform upgrades around guardrails and knowledge supercharges enterprise controls over Generative Actions

BOSTON, Oct. 29, 2024 /PRNewswire/ — boost.ai, a leading provider of conversational AI (CAI) solutions, today launched a new suite of tools designed to enhance the global management of guardrails and knowledge. The new toolkit, named Generative Action Management, will make it easier for enterprise customers to scale the use of Generative AI. Building on the April launch of Generative Action, boost.ai’s latest release significantly enhances the transparency and control of its GenAI-powered Virtual Agents (GenAI agents).

Without the proper guardrails and ability to manage knowledge in a centralized location, AI is a risk to the enterprise. For businesses operating at scale, or on track to achieve it, a lack of centralized oversight can lead to hallucinations, non-compliance, and potential misuse all compounded by the sheer volume of knowledge necessary to be effective. boost.ai has directly addressed these issues by centralizing the two core components that enable the use of GenAI Agents in even highly regulated environments, guardrails and knowledge management. These new features empower enterprises to confidently deploy Generative AI at scale, effectively minimizing risk and ensuring that AI-driven customer interactions are accurate, compliant, and reliable.

“Just like human customer service agents, AI agents must be equipped with the right information to provide accurate and reliable responses. That’s why it’s crucial for AI managers to have the capability to manage and optimize the knowledge sources used by their AI agents,” said Jerry Haywood, CEO of boost.ai. “Before today, enterprises have had to work backward, decoding how LLM-powered AI arrived at a response once it was already delivered to a customer. Our toolkit arms enterprises with the resources necessary to utilize their knowledge as it is, and if necessary, reformat content in a way that is optimal for AI agents powered by generative AI. It provides a level of transparency into enterprise-ready GenAI that has yet to be seen.”

With Generative Action Management, enterprises will gain access to the following new capabilities

Knowledge Management: By gaining a clear and comprehensive overview of all knowledge being utilized by GenAI agents, users can easily confirm the correct knowledge is being tapped for each Generative Action taken by GenAI agents. Rather than tracking down issues on an individual topic basis, AI managers can validate knowledge relevancy and optimize formatting for the LLM, keeping GenAI agents up to date and reducing the risk of inaccuracies.Guardrail Management: Enterprises at scale need GenAI agents that can accurately respond to potentially tens of thousands of topics and actions. Guardrail Management provides a centralized view of all guardrails in place, allowing users to control where and how guardrails are applied, identify which are mandatory, and enforce compliance from a centralized location.New Knowledge Types: Knowledge Connectors allow knowledge from external systems, such as SharePoint and Salesforce to be connected directly, eliminating the need for file uploads or updates. By syncing documents from external sources, knowledge stays up-to-date and available for GenAI agents to utilize. In addition, Boost Documents provides users the capability to create and edit native documents directly in the platform, removing the tedious process of managing and re-uploading external versions of documents.

“Safe and responsible AI can only be achieved with strong guardrails that support today’s needs, but are designed with the future in mind. With this launch, we’ve delivered enterprises a comprehensive toolkit to manage every guardrail and apply those necessary to ensure AI agents are safe and compliant,” said Rasmus Hauch, CTO of boost.ai. “Centralized management of guardrails is essential for ensuring complete oversight and control, empowering enterprises to enforce best practices, reduce risks, and confidently scale AI across their operations.”

To learn more about boost.ai’s approach to generative AI, and how their platform allows enterprises everywhere to deliver outstanding customer experiences, click here.

About boost.ai
boost.ai delivers AI that makes the human connection better, built by and for real people and real interactions. Our platform features sophisticated technology that seamlessly blends conversational and generative AI, enabling deeply personalized and outstanding customer experiences. With low-code solutions that plug right in, boost.ai is ready to support today’s needs – and built to scale for tomorrow’s growth. Unmatched security features ensure reliability for the world’s biggest and most regulated brands across financial services, insurance, and more. boost.ai is recognized in Gartner’s 2023 Magic Quadrant™ for Enterprise Conversational AI Platforms. Learn more at boost.ai.

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LEAP Group Relaunches HumanView, a Growth Intelligence System Built to Explain Why Customers Behave the Way They Do

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3 hours ago

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October 24, 2026

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Reimagined from the ground up, HumanView pairs statistical modeling with expert analysts to turn millions of real-world customer signals into business decisions

LOUISVILLE, Ky., Oct. 23, 2026 /PRNewswire/ — LEAP Group today announced the relaunch of HumanView, its growth intelligence service. The new version has been rebuilt from the ground up and now has a dedicated home at leapgroupnetwork.com/humanview.

HumanView analyzes what customers say and do across social platforms, e-commerce sites, review platforms, search behavior and user-generated content, including signals from Reddit, TikTok, YouTube, Meta, Amazon and Walmart+ that general AI tools cannot always access. Because the data reflects unprompted, real-world behavior, it avoids the response bias built into surveys and focus groups.

The service works in three layers. HumanView captures signals at scale, decodes millions of records through validated statistical models such as regression, correlation and clustering, and then relies on experienced analysts to interpret the patterns. Clients receive clear, human-validated insights instead of another dashboard.

“Machines find the patterns. Humans find the point,” said Alan Gilleo, CEO at LEAP Group. “The first version of HumanView showed us how much customers reveal when nobody is asking them questions. This version is built to explain why they act the way they do, and to put those answers in front of everyone making decisions, from product to service to marketing.”

HumanView focuses on three areas:

Growth Intelligence: customer motivations and how people perceive a brand and its competitors

Market and Category Intelligence: product pain points, service friction, unmet needs and competitive gaps

Audience Intelligence: new segments, positioning opportunities and gaps in the market

Every model is designed and validated by data scientists and benchmarked before it informs a recommendation.

To learn more about HumanView, visit leapgroupnetwork.com/humanview.

About LEAP Group
LEAP Group is a boutique marketing agency holding company with offices in Louisville, Indianapolis, Cincinnati and Chicago. Guided by the belief that brands should “Market Less. Matter More.,” LEAP gives clients access to specialized experts across its entire network. Learn more at leapgroupnetwork.com.

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SOURCE LEAP Group

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STEPHEN A. SMITH ADDRESSES WHITE HOUSE DINNER ATTENDANCE, REAFFIRMS COMMITMENT TO HBCUs AND PROTECTING CORPORATE INVESTMENT IN BLACK EDUCATION

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4 hours ago

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October 24, 2026

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NEW YORK, Oct. 23, 2026 /PRNewswire/ — Stephen A. Smith, media mogul, New York Times bestselling author, and proud 1991 graduate of Winston-Salem State University, is addressing the public discussion surrounding his decision to attend a White House dinner with President Donald Trump, emphasizing his commitment to the long-term financial stability of Historically Black Colleges and Universities (HBCUs).

For Smith, the decision was rooted in a commitment to institutions that have educated generations of Black leaders, professionals, entrepreneurs, and public servants.

“I will always advocate for HBCUs and the students whose futures depend on them,” Smith said. “My reason for attending the White House dinner was to discuss the challenges these institutions face in securing long-term funding and to make the case that corporate America must continue to invest in them.”

Smith acknowledged federal support through the FUTURE Act while expressing concern that political tensions surrounding diversity, equity, and inclusion (DEI) could discourage private companies from supporting HBCUs. He maintains that these institutions deserve sustained corporate partnerships, philanthropic contributions, and public investment.

“If we truly believe in free-market capitalism, businesses should be able to support educational institutions and charitable causes without fear of criticism or repercussions,” Smith said. “HBCUs have made extraordinary contributions to this country. They deserve sustained public and private investment.”

Ashley Christopher, Esq., Founder and CEO of the HBCU Week Foundation, recognized Smith’s advocacy and decision to engage with the administration.

“Stephen A. Smith has been a powerful advocate for HBCUs, using his platform and influence to shine a national spotlight on our institutions,” expressed Christopher, “His continued support of HBCU Week helps advance our mission of connecting students with life-changing educational opportunities, and we are proud to have him as our ambassador.”

Since Smith became an HBCU Week Ambassador in 2019, the initiative has facilitated more than 15,000 on-the-spot college acceptances and raised and awarded more than $150 million in scholarships, according to the HBCU Week Foundation.

As public discussion continues, Smith is emphasizing the importance of ensuring HBCUs have the resources and partnerships needed to educate future generations and expand opportunities for students.

CLICK HERE to watch Smith’s full response to his White House visit.

MEDIA CONTACT:

media@mrsasinc.com

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SOURCE Straight Shooter Media

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Advantex Announces Completion of Financing and Extension of Maturity Date of Previously Issued Debentures

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4 hours ago

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October 24, 2026

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TORONTO, Oct. 23, 2026 /CNW/ — Advantex Marketing International Inc. (CSE: ADX) (“Advantex”), a leader in the merchant cash advance and loyalty marketing products for merchants, today announced the completion of a $250,000 secured debt financing. Advantex issued a $250,000 non-convertible debenture which bears an interest rate at 12% per annum and matures December 15, 2027. The proceeds raised from this issuance of the Debenture will be used for working capital purposes.

Advantex has also extended the maturity of its existing $700,000 in 12% secured debentures from October 10, 2026 to December 15, 2027.

About Advantex Marketing International Inc.

Advantex provides working capital to merchants. Advantex also provides specialized marketing programs that enable members of Aeroplan to earn Aeroplan points at participating merchants.

Advantex shares trade on the Canadian Securities Exchange under the symbol ADX. For more information go to Advantex’s profile on www.sedar.com

Forward-Looking Information

This news release contains “forward-looking statements” within the meaning of applicable securities laws relating to the future business and operations of Advantex. Actual results and developments may differ materially from those contemplated by these statements. The business and operations of Advantex described herein is dependent on a number of factors and is subject to a number of risks and uncertainties. Factors that could cause actual results to differ material include, but are not limited to, changes in Advantex’s economic and competitive conditions including but not limited to the industry sectors in which Advantex operates.

The statements in this news release are made of the date of this release. Forward-looking statements are made based on management’s beliefs, estimates and opinions on the date the statements are made and Advantex undertakes no obligation to update forward-looking statements if these beliefs, estimates and opinions or other circumstances should change, except as required by applicable law.

SOURCE Advantex Marketing International Inc.

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