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Konecta and Google Cloud Forge Strategic Alliance to Drive AI-Enabled Innovation in Customer Experience

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Partnership includes the enhancement of Konecta’s Digital Unit with Google Cloud’s Customer Engagement Suite and Generative AI solutions

500 Konecta engineers certified on Google Cloud technology

Konecta moving to Google Workspace for improved collaboration and productivity for its 100,000-person workforce

MADRID, Nov. 4, 2024 /PRNewswire/ — Konecta, a global leader in customer experience (CX) and digital services, and Google Cloud today announced a three-year strategic partnership. This alliance strengthens Konecta’s leadership in delivering innovative customer experience solutions powered by AI, automation, and cloud technologies.

This collaboration will see Konecta transition its 100,000-person workforce to Google Workspace,  enhancing collaboration and productivity across its global teams. As a certified Google Cloud partner, Konecta will deploy Google Cloud’s Customer Engagement Suite to its own clients to enhance their customer service operations. In addition, through this partnership, up to 500 Konecta engineers will be certified in Google Cloud technologies, helping drive the development and implementation of next-generation AI solutions for clients.

By integrating Google Cloud’s AI capabilities into its offerings, Konecta will enhance its CX services, helping businesses automate customer interactions, build and deploy AI agents using Vertex AI, and deliver more personalized experiences.

Key benefits of the three-year partnership include:

AI-driven Digital Unit and enhanced CX solutions

The partnership accelerates the growth of Konecta’s AI-powered Digital BU, which is dedicated to delivering cutting-edge CX and Contact Center as a Service solutions (CCaS). Konecta and Google Cloud will collaborate on go-to-market (GTM) initiatives to introduce AI-driven services that improve customer satisfaction, automate routine tasks, and enhance operational efficiency.

Advanced CX offerings with AI and CCaS integration

Konecta will integrate AI and CCaS technologies into its CX offerings, enabling businesses to leverage automated customer service solutions, AI agents, and personalized communication platforms. These advanced solutions will transform how businesses manage customer interactions, improving outcomes and satisfaction.

Certified expertise in Google Cloud technologies

With up to 500 engineers certified in Google Cloud technologies, Konecta will bring a new level of technical expertise to its clients, ensuring seamless implementation of AI and CCaS solutions. This certification further solidifies Konecta’s position as a trusted provider of AI and cloud-based customer service solutions.

Workplace modernization and global scalability:

Over the next three years, Konecta will migrate its internal communications environment from 30,000 today to more than 100,000 employees in the future using Google Workspace, enhancing collaboration, security, and productivity across global teams. This transformation will enable Konecta’s workforce to better serve clients by delivering faster, more agile responses to customer needs.

Nourdine Bihmane, CEO of Konecta, said:

“This partnership with Google Cloud allows us to significantly enhance our customer experience solutions with GenAI and automation. As a Google Cloud-certified provider, we are empowering our teams with the tools and knowledge to deliver more personalized, efficient, and intelligent customer service operations. This is a critical step in our mission to lead the industry in AI-powered experience.”

Tara Brady, President, Google Cloud EMEA, said:

“Consumers today demand faster, more informed, and more tailored interactions with the brands they trust. Our strategic alliance with Konecta will empower its clients to provide superior customer service experiences and expedite their digital transformation. Together, we’re helping businesses harness the power of AI to achieve meaningful business results.”

About Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

About Google Cloud
Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner. 

 

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SOURCE Google Cloud

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HTX Launches “$HTX Frenzy” with $100,000 Prize Pool and Apple Device Giveaways

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PANAMA CITY, Panama, April 29, 2026 /PRNewswire/ — HTX, a leading global digital asset exchange, recently launched the “$HTX Frenzy” campaign, offering a total prize pool of 100,000 USDT plus Apple device rewards. The campaign runs from April 24, 10:00 to May 15, 10:00 (UTC) and spans four participation tracks: $HTX holdings airdrop, spot trading competition, grid trading challenge, and flexible earn.

Details: https://www.htx.com/en-us/mars/web/activity-center?callId=177699796735259

$HTX Holdings Airdrop: Hold More, Win More

Users who register and maintain a qualifying average $HTX balance during the campaign period will unlock airdrop eligibility. Rewards include spot trading fee rebate vouchers, grid trading experience funds, and random USDT airdrops. Higher-tier holders gain access to limited Apple device draws — including 100 AirPods Pro 3 units and 50 Apple Watch Ultra 3 units (distributed as equivalent USDT).

Spot Trading Competition: Top Prize of 5,000 USDT

Users trading the $HTX/USDT spot pair compete for a share of the 20,000 USDT prize pool, ranked by cumulative trading volume. The top trader takes home 5,000 USDT, with additional rewards for the top 10 finishers. All other participants share the remaining pool proportionally by trading volume.

Grid Trading Challenge: Share a $10,000 $HTX Prize Pool

Users who create a $HTX/USDT spot grid strategy meeting the minimum investment and runtime requirements will share a $10,000 worth of $HTX tokens, distributed by trading volume contribution. First-time grid traders receive an additional USDT spot grid trial bonus after the campaign ends.

Flexible Earn: APY Boosted, Withdraw Anytime

Users who subscribe now to $HTX Flexible Earn will receive a 4% annual yield for the duration of the campaign. The product supports instant deposits and withdrawals, making it a straightforward option for holders looking to earn on idle assets without locking up funds.

The “$HTX Frenzy” campaign brings together four distinct participation modes — passive holding, active trading, quantitative strategies, and yield generation — under a single $HTX-centered framework. HTX will continue building out incentive structures around the $HTX token, creating more ways for holders and active traders to engage with the ecosystem.

About HTX

Founded in 2013, HTX (formerly Huobi) has evolved from a virtual asset exchange into a comprehensive ecosystem of blockchain businesses that span digital asset trading, financial derivatives, research, investments, incubation, and other businesses.

As a world-leading gateway to Web3, HTX harbors global capabilities that enable it to provide users with safe and reliable services. Adhering to the growth strategy of “Global Expansion, Thriving Ecosystem, Wealth Effect, Security & Compliance,” HTX is dedicated to providing quality services and values to virtual asset enthusiasts worldwide.

To learn more about HTX, please visit https://www.htx.com/ or HTX Square, and follow HTX on X, Telegram, and Discord.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/htx-launches-htx-frenzy-with-100-000-prize-pool-and-apple-device-giveaways-302756962.html

SOURCE HTX

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Thunes Deputy CEO Chloé Mayenobe Honoured with Inspiration Award by Women in Payments EU & UK

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LONDON, April 29, 2026 /PRNewswire/ — Thunes, the Smart Superhighway to move money around the world, is proud to announce that Chloé Mayenobe, Deputy CEO at Thunes, has been named the winner of the Inspiration category at the 2026 Women in Payments EU & UK Awards.

 

 

The prestigious award was presented during the Women in Payments Awards ceremony in London on April 28, recognising women who drive impact, lead with vision, and shape the future of the global payments ecosystem.

The Inspiration Award celebrates leaders who motivate others through thought leadership and a commitment to the industry. In her acceptance speech, Chloé emphasised that while infrastructure and interoperability are rarely the first words associated with inspiration, they serve as the ultimate equaliser in the modern financial world.

Chloé Mayenobe, Deputy CEO of Thunes, said: “I’m honoured to receive this Inspiration Award, but the true inspiration is the mission I lead at Thunes. We are challenging the status quo of global payments, proving that no market is out of reach. By connecting fragmented ecosystems, we go beyond moving money, we’re inspiring a world where location no longer dictates a business’s potential and access to financial services. I am grateful to every single person who has supported me along the way for this award, and above all, to our team of Thunesters who rally behind our mission and serve as my inspiration every day.”

About Thunes:

Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 140 countries and more than 90 currencies. Thunes’ Network connects directly to over 12 billion mobile wallets, stablecoin wallets and bank accounts worldwide, as well as 15 billion cards via more than 220 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay HK and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the Network receive unrivaled speed, control, visibility, protection, and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in Singapore, Thunes has offices in 14 locations, including Atlanta, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai. For more information, visit: https://www.thunes.com/

Logo – https://mma.prnewswire.com/media/2831061/Thunes_Logo.jpg

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Nominations Open for Platts Global Energy Awards 2026

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Call for nominations across range of 19 categories celebrating industry excellence,
innovation and impact

NEW YORK, April 29, 2026 /PRNewswire/ — S&P Global Energy, the leading independent provider of information, data, analysis, benchmark prices and workflow solutions for the commodities, energy expansion and energy transition markets, today announced the call for nominations for the Platts Global Energy Awards program, now in its 28th year. Nominations will close on July 1, 2026, and finalists will be announced on the Awards website on September 1, 2026.

“We are proud to open nominations to recognize excellence in energy through our 2026 Platts Global Energy Awards that spotlight exemplary leadership across companies, initiatives and individual performance that advance energy security, resilience in decarbonization progress, technology, community impact and more,” said Lyn Tattum, Vice President, Head of Conferences, Training & Strategic Media, S&P Global Energy. “Steering a course for the energy of the future is no small feat amid ongoing transformation, surging AI-driven energy demand, and an increasingly complex global environment”.

Often described as “the Oscars of the energy industry,” the Platts Global Energy Awards program recognizes corporate and individual innovation, leadership, and exemplary performance across a range of 19 categories. The categories include Upstream, Midstream, Downstream, Liquefied Natural Gas, Power, Chemicals, Finance as well as corporate awards such as Infrastructure Project of the Year, Energy Deal of the Year, Energy Company of the Year and also personal awards for Rising Star Individual, Lifetime Achievement, Chief Executive of the Year, and more.

The judging process will rely on the expertise of an impartial panel of international energy experts whose background and experience include regulation, policymaking, corporate leadership, trading, and strategic consulting. The judges evaluate the finalists based on the criteria listed for each category, taking into consideration, where appropriate, company profiles and financial performance in the designated timeframe. The winners are then selected by the independent panel of judges and will be announced at a black-tie awards ceremony on December 3, 2026 in New York City. Neither S&P Global Energy nor its event sponsors submit votes or select winners.

For information on event sponsorships, contact Oliver Sawyer or Ashley Matthews Greenleaf at: oliver.sawyer@spglobal.com or telephone 07483922681, and ashley.greenleaf@spglobal.com or telephone +1 346-651-8174, respectively.  

Access the full list of nomination categories and event details at the Platts Global Energy Awards website

Media Contacts    
Americas/EMEA: Kathleen Tanzy +1 917-331-4607, kathleen.tanzy@spglobal.com   
Asia/EMEA: Melissa Tan +65-81897569, melissa.tan@spglobal.com

About S&P Global Energy
At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for pricing and news; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.

S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive in a rapidly changing global landscape. Learn more at www.spglobal.com/energy

 

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SOURCE S&P Global Energy

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