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Robotic Process Automation (RPA) Market to Grow by USD 37.6 Billion from 2024-2028, Cost Savings Driving Growth, with AI Impact on Market Trends – Technavio

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NEW YORK, Nov. 11, 2024 /PRNewswire/ — Report on how AI is redefining market landscape – The global robotic process automation (RPA) market size is estimated to grow by USD 37.6 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 48.07%  during the forecast period. Improved cost savings for businesses is driving market growth, with a trend towards emerging trends in business process transformation. However, subscription cost of rpa software  poses a challenge.Key market players include Accenture Plc, Advanced Systems Concepts Inc., Amelia US LLC, Atos SE, Automation Anywhere Inc., Cognizant Technology Solutions Corp., Deloitte Touche Tohmatsu Ltd., Genpact Ltd., Infosys Ltd., International Business Machines Corp., Kofax Inc., Microsoft Corp., NICE Ltd., Nintex Ltd., Nippon Telegraph and Telephone Corp., OnviSource Inc., Pegasystems Inc., SS and C Technologies Holdings Inc., UiPath Inc., and WorkFusion Inc..

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Robotic Process Automation (Rpa) Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 48.07%

Market growth 2024-2028

USD 37603.1 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

37.47

Regional analysis

North America, Europe, APAC, South America,
and Middle East and Africa

Performing market contribution

North America at 38%

Key countries

US, UK, China, Germany, and Japan

Key companies profiled

Accenture Plc, Advanced Systems Concepts
Inc., Amelia US LLC, Atos SE, Automation
Anywhere Inc., Cognizant Technology Solutions
Corp., Deloitte Touche Tohmatsu Ltd., Genpact
Ltd., Infosys Ltd., International Business
Machines Corp., Kofax Inc., Microsoft Corp.,
NICE Ltd., Nintex Global Ltd., Nippon Telegraph
and Telephone Corp., OnviSource Inc.,
Pegasystems Inc., SS and C Technologies
Holdings Inc., UiPath Inc., and WorkFusion Inc.

Market Driver

In today’s digital transformation era, Robotic Process Automation (RPA) is a trending business solution that utilizes software robots to automate repetitive tasks. IQ bots and intelligent bots are the latest RPA innovations, offering bot insights for improved digital workplace efficiency. Robotic operating models, such as Blue Prism Cloud, enable machine learning and cognitive technologies for rule-based and knowledge-based automation. Industries like healthcare providers, contact centers, vaccine manufacturers, and the pharmaceutical sector are adopting RPA for pharmacovigilance, data manipulation, and administration and reporting. The services segment, including RPA Labs and RPA Engage, provides dependable infrastructure and skilled staff for RPA solutions. RPA is transforming IT and telecom, healthcare, hospitality, and various end-user industries. Cognitive robotic process automation, artificial intelligence, and cloud computing are driving automation lifecycle management, workload management, and SLA-based automation. SMEs and SMBs are also embracing cloud-based solutions like PaaS services for customer relationship management, data security, and regulatory compliance. The automotive OEMs, insurance industry, and government organizations are also using RPA for data APIs, network connectivity, and communication. RPA adoption offers significant Return on Investment (ROI) through increased productivity, improved accuracy, and reduced operational costs. In the current business environment, RPA is essential for managing temporary, seasonal workers and handling regulatory spikes in various industries. RPA is revolutionizing industries like finance, accounting and finance, and ERP management, while consumer behavior analysis is transforming the retail sector. Emerging industries like ecommerce and the Census Bureau are also benefiting from RPA solutions. Pioneering companies like Zebra Technologies and Vistage are leading the way in RPA innovation, with conversational RPA chatbots and automation for social distancing norms. Regulated authorities and private companies are using RPA for data security and compliance. RPA is transforming the business landscape, with automotive OEMs, Association for Advancing Automation, and other industry leaders driving the trend. The future of RPA is bright, with continued innovation and growth in this exciting field. 

Businesses today prioritize client-centric processes over mere productivity and profit generation. To minimize human errors, which often stem from judgment-based decisions, industries are turning to Robotic Process Automation (RPA) solutions. RPA enhances business operations by increasing their depth and quality. It streamlines interconnected processes within and outside organizations, reducing the likelihood of errors. This focus on quality is a significant trend in modern business practices. By automating repetitive tasks, RPA allows employees to focus on more complex and creative tasks, ultimately improving overall business efficiency. 

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 Market Challenges

In today’s digital transformation era, Robotic Process Automation (RPA) is revolutionizing business operations by automating repetitive tasks. However, implementing RPA comes with challenges. IQ bots require bot insights for optimal performance, and digital workplaces need robotic operating models for seamless integration. Cloud solutions like Blue Prism Cloud and machine learning offer dependable infrastructure and skilled staff. Healthcare providers, contact centers, and vaccine manufacturers in the pharmaceutical sector are major adopters, automating tasks in pharmacovigilance and data manipulation. RPA solutions cater to various industries, including IT and telecom, healthcare, hospitality, and the cognitive robotic process automation market. Challenges include rule-based and knowledge-based automation, capture extraction, administration and reporting, customer support, and communication. Industries like finance, insurance, and the energy sector require SLAs and credential management. Cloud-based solutions offer workload management, automation lifecycle management, and data APIs for SMEs and SMBs. RPA adoption offers significant Return on Investment (ROI) through increased productivity. However, regulatory spikes and temporary or seasonal worker needs may require conversational RPA chatbots and network connectivity. RPA innovators and pioneers include Vistage, Citrix automation, and Zebra Technologies. Regulated authorities, government organizations, and private companies are embracing robot use in automotive OEMs, ecommerce industry, and even the Census Bureau. The RPA market continues to grow, with emerging industries like retail automation and warehouses adopting this technology.Businesses are adopting Robotic Process Automation (RPA) software to streamline operations, reduce manual errors, and optimize costs. The cost of implementing RPA involves a quote from third-party vendors, which includes software updates and maintenance. Pricing models vary based on employee hiring and revenue generation strategies. Regulatory terms and conditions between the end-user and software provider can impact the subscription cost or design and development expenses. It is essential to carefully consider these factors before entering into a contract.

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Segment Overview 

This robotic process automation (rpa) market report extensively covers market segmentation by  

Type 1.1 Services1.2 SoftwareEnd-user 2.1 BFSI2.2 IT/ITES2.3 Telecom2.4 Logistics2.5 OthersGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Services-  The global Robotic Process Automation (RPA) market’s services segment includes consulting, implementing, and training offerings. Intense competition among RPA providers necessitates enhancing consulting, training, and advisory services. Scalable automation solutions that minimize costs have fueled RPA’s demand. RPA-as-a-Service enables businesses to identify automation opportunities, create business cases, and select vendors for pilot projects. For instance, NITCO Inc. Offers RPA-managed services, including IT workload support and maintenance. These factors are expected to drive the services segment’s growth in the global RPA market during the forecast period.

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Research Analysis

Robotic Process Automation (RPA) is a technology that allows businesses to automate repetitive and rule-based tasks using software robots or ‘IQ bots’. These bots mimic human actions in a digital workplace, executing tasks with high accuracy and efficiency. RPA is revolutionizing industries such as Healthcare, Hospitality, and the Pharmaceutical sector, where it’s being used to automate tasks in healthcare providers, contact centers, vaccine manufacturing, and pharmacovigilance. RPA is a key driver of digital transformation in the era of Artificial Intelligence and Machine Learning. It’s being adopted in various industries, including the Energy sector, Aerospace market, Insurance industry, and even Smartphone manufacturing, to enhance productivity and streamline operations. RPA solutions offer cloud models to cater to industry-specific needs, enabling data manipulation and ensuring data security. With the rise of intelligent bots, RPA is set to redefine business processes and create new opportunities.

Market Research Overview

In the digital transformation era, Robotic Process Automation (RPA) is revolutionizing business operations by automating repetitive tasks using software robots. IQ bots and intelligent bots are transforming the digital workplace, enabling organizations to adopt robotic operating models. RPA solutions are being implemented across various sectors, including healthcare providers, contact centers, vaccine manufacturers, and the pharmaceutical sector, for tasks like pharmacovigilance and data manipulation. Machine learning and cognitive technologies are being integrated to make RPA more efficient and intelligent. The services segment, including RPA Labs and RPA Engage, is providing dependable infrastructure and skilled staff to help businesses implement RPA. Rule-based and knowledge-based automation are being used for various processes, from Administration and reporting to Customer support in IT and telecom, Healthcare, Hospitality, and more. RPA adoption is driving productivity and Return on Investment in industries like the Energy sector, Aerospace market, Insurance industry, and Data security. Cloud models and cloud-based solutions are becoming increasingly popular for RPA, with PaaS services and SMEs, SMBs, and end-user industries benefiting from the flexibility and cost savings. RPA is also being used to manage workload, automate communication, and provide SLA-based automation for various applications. Credential management, Citrix automation, data APIs, and network connectivity are essential components of RPA solutions. RPA is being used in various industries to automate processes, including financial applications, ecommerce industry, and regulatory spikes in Returns processing and workflow management. Automated process optimization is helping businesses cope with social distancing norms, human resource crunch, and temporary, seasonal workers. Emerging industries like the automotive OEMs and the Association for Advancing RPA are pioneering new uses for RPA, including conversational RPA chatbots and robotic use in regulated authorities and government organizations. RPA is transforming business operations, providing a competitive edge, and enabling organizations to focus on core business functions. With the increasing use of RPA, the future looks bright for this innovative technology.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeServicesSoftwareEnd-userBFSIIT/ITESTelecomLogisticsOthersGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Aker Solutions receives letter of award for engineering scope on the Maydan Mahzam project in Qatar

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OSLO, Norway, Nov. 5, 2026 /PRNewswire/ —  Aker Solutions has received a letter of award (LOA) from PTSC Mechanical and Construction Limited Company (PTSC M&C) for a sizeable1 contract for detail design work related to the redevelopment of the Maydan Mahzam oil field offshore Qatar.

The work will be executed by Aker Solutions’ engineering teams in Kuala Lumpur, Malaysia, and Mumbai, India.

The Maydan Mahzam oil field is located about 100 kilometres (km) northeast of the Qatari coastline and 28 km southeast of Halul Island, in water depths of about 40 metres. The oil field, along with the nearby Bul Hanine field, was discovered in the 1960s and has been in production since 1965. Operator QatarEnergy is now planning a major redevelopment project to upgrade and extend the operational life of the field. PTSC M&C has been selected by QatarEnergy for a key package in the redevelopment program.

Aker Solutions will provide detail design services for several offshore installations under PTSC M&C ‘s project scope, including three major topsides, four jackets and brownfield tie-in.

“This award reflects the strength of our engineering organization and our long track record of delivering complex offshore projects. Our team in Kuala Lumpur brings extensive offshore oil and gas experience, complemented by the capabilities of our office in Mumbai and the wider Aker Solutions organization. Together, we look forward to supporting the successful execution of the Maydan Mahzam project,” said Guro Rausand, Executive Vice President of New Build at Aker Solutions.

The LOA is subject to the signing of the final contract. Upon signing, Aker Solutions expects to book a sizeable1 order intake in the fourth quarter of 2026 in the Renewables and Field Development segment.

1Aker Solutions defines a sizeable contract as being between NOK 0.5 billion and NOK 1.5 billion. 

CONTACT: 

Preben Ørbeck
investor relations
preben.orbeck@akersolutions.com 
+47 470 10 611

Odd Naustdal
media contact
odd.naustdal@akersolutions.com 
+47 905 76 079

This information was brought to you by Cision http://news.cision.com

https://news.cision.com/aker-solutions-asa/r/aker-solutions-receives-letter-of-award-for-engineering-scope-on-the-maydan-mahzam-project-in-qatar,c4420299

 

 

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SOURCE Aker Solutions ASA

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Cathay United Bank Ho Chi Minh City Branch Wins Bronze Stevie Award, Advancing Digital Lending Innovation in Vietnam

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Building on its award-winning digital innovation, CUBHCM continues to enhance the customer journey with “View Your Offers”

HO CHI MINH CITY, Vietnam, Nov. 5, 2026 /PRNewswire/ — Cathay United Bank Ho Chi Minh City Branch (CUBHCM) has been named a Bronze Stevie Award winner in the Financial Services/Banking category at the 23rd Annual International Business Awards, recognizing the success of its innovative digital lending platform, the CUB Vietnam App. The app was also the only Vietnam-based winner in the App Categories of this year’s awards, highlighting CUBHCM’s continued efforts to leverage digital innovation and deliver a more convenient, secure and responsible financial services.

“This award reflects our commitment to developing financial solutions around the everyday needs of our customers,” said Keng Yang Lin, General Manager of Cathay United Bank Ho Chi Minh City Branch. “Since launching the CUB Vietnam App, we have continued to enhance the digital lending experience by making access to credit simpler, more transparent, and more convenient. Building on this progress, we introduced ‘View Your Offers’ in August this year to help customers better understand their potential credit options before formally applying for a loan.”

Launched in 2024, the CUB Vietnam App enables customers to complete the entire lending journey digitally, from identity verification and application to credit assessment, approval, and disbursement. Since its launch, up to October 2026, the platform has attracted more than 1.3 million registered users and surpassed 9.6 million downloads, demonstrating strong demand for convenient digital financial services in Vietnam.

A key feature of the app is its revolving credit model, which allows eligible customers to apply once and access an approved credit line multiple times for up to five years. Customers can obtain credit limits of up to VND 40 million, with the entire process completed online. The platform also integrates eKYC, automated credit assessment, NFC-enabled identity verification, and advanced security technologies to provide a secure and seamless borrowing experience.

Building on its digital lending capabilities, CUBHCM introduced “View Your Offers” in August 2026. The pre-screening feature allows prospective customers to check their estimated credit limit before formally applying for a loan. Without downloading the app or uploading documents at the initial stage, users can provide basic information and receive a preliminary credit offer in approximately two minutes. Those who wish to proceed can seamlessly continue their application through the CUB Vietnam App, providing greater transparency and convenience throughout the borrowing journey.

The Bronze Stevie Award adds to a series of international recognitions for the CUB Vietnam App in 2026. The platform was also named “Best Consumer Lending Technology in Vietnam” at The Asian Banker Financial Technology Innovation Vietnam Awards 2026 and received the “Customer Experience Solution Award – Vietnam” at the Asian Banking & Finance Fintech Awards 2026.Together, these recognitions demonstrate CUBHCM’s continued progress in digital innovation and customer experience.

With 21 years of operations in Vietnam, the country remains a cornerstone of Cathay United Bank’s “Second Home” strategy. Drawing on its deep local market experience and the financial and technological capabilities of Cathay Financial Holdings, CUBHCM will continue to advance digital innovation and financial inclusion, delivering responsible and customer-centric financial solutions that support Vietnam’s long-term economic development.

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SOURCE Cathay United Bank

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Pudu Robotics Unveils “One Brain, Multiple Embodiments” Strategy and Showcases Full Portfolio in European First

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Global commercial robotics leader showcased six product lines together for the first time at its 2026 European Partner Summit in Amsterdam.

AMSTERDAM, Nov. 5, 2026 /PRNewswire/ — Pudu Robotics, a global leader in commercial robotics, yesterday set out the next phase of its global strategy in Amsterdam at its first European Partner Summit. At the event, which was themed “AI in Action: Scaling Impact Across Europe—Together,” Pudu unveiled its “One Brain, Multiple Embodiments” strategy along with its full product ecosystem spanning six product lines for the very first time.

“The next stage of growth will depend not only on advancing robot capabilities, but also on making robots easier to deploy, more adaptable and commercially viable at scale,” said Felix Zhang, founder and CEO of Pudu Robotics. “With our ‘One Brain, Multiple Embodiments’ strategy, we are building a shared technological foundation across different robot forms—from specialized service robots to semi-humanoid and humanoid robots. By combining reusable AI capabilities with purpose-built hardware, we aim to accelerate innovation, improve development efficiency and bring robotics into more real-world applications.”

Unveiling the Robotics Portfolio Under the “One Brain, Multiple Embodiments” Strategy

At the summit, Pudu debuted its full product ecosystem, guided by its “One Brain, Multiple Embodiments” strategy and spanning six product lines: service delivery, commercial cleaning, industrial delivery, general embodied AI, commercial lawn mowing and home lawn care. The home lawn care line includes the PUDU TOMO S Series, the company’s first consumer robotics product, announced on November 3. The debut of Pudu’s full product ecosystem marks the company’s expansion into a broader range of application scenarios, from indoor to outdoor environments and from commercial to home use.

“Under our ‘One Brain, Multiple Embodiments’ strategy, we will continue to invest in foundational technologies, including hardware, operating systems and embodied foundation models,” said Zhang.

At the core of the “One Brain, Multiple Embodiments” strategy is a shared technological architecture designed to support different robot forms. Built on Pudu’s proprietary technologies, including PuduFM, an Embodied Foundation Model, and PuduAgent OS, an Embodied AI Agent Platform, the architecture enables reusable AI capabilities, software modules and skills across different robotic platforms, while allowing hardware and motion-control systems to remain optimized for specific tasks. By sharing these underlying technologies across different robot forms, the strategy helps reduce R&D and deployment cycles and costs, bringing robotics into more industries and making adoption more practical for customers.

Strong Presence in Europe: 60% Annual growth, Footprint in 20+ Countries

The Pudu Robotics 2026 European Partner Summit marks the company’s first large-scale strategic brand event in Europe. Pudu chose Amsterdam to unveil its global “One Brain, Multiple Embodiments” strategy, reflecting Europe’s importance as a key market for the company’s next phase of strategic growth.

Pudu operates across more than 20 European countries including Germany, Austria, Switzerland, France, the Netherlands, Norway, the United Kingdom, Spain, Italy, the Czech Republic and Poland. The company serves customers across a range of European industries including retail, food and beverage, hospitality, healthcare and transportation, such as EDEKA, Albert Heijn, Carrefour, Denner, Marriott, Van der Valk, Pizza Hut and Intermarché, as well as Paris Charles de Gaulle Airport.

This footprint has been accompanied by strong business growth. Over the past two years, Pudu’s revenue in Europe has grown by an average of more than 60% annually, reflecting the strong momentum of its business across the region.

Pudu is also strengthening its local presence to support its continued expansion. On October 30, the company announced the establishment of its European headquarters in Germany. The multifunctional regional hub brings together offices, a showroom, warehousing, training, sales, after-sales support and repair services, strengthening Pudu’s ability to provide localized support, improve service responsiveness and work more closely with distributors and customers across Europe.

Expanding Pudu Robotics Across Every Scenario

Today, Pudu’s technologies serve 16 industries and more than 900 application scenarios, reflecting the breadth of environments in which its robotics solutions are being applied. Pudu’s full product portfolio was showcased at the summit, demonstrating the full-scenario range of Pudu’s innovative use cases. Among the robots on show were:

BellaBot Pro – An upgraded delivery and interactive service robot featuring multimodal interaction, enhanced mobility and Omni-Sense safety. With a 65 cm path clearance, it is designed to navigate tight and complex commercial environments while delivering an engaging service experience.PUDU CC1 Pro – An AI-powered 4-in-1 commercial cleaning robot that integrates sweeping, scrubbing, vacuuming and dust mopping. Its AI capabilities include real-time cleaning performance detection and targeted spot cleaning, helping deliver more precise and efficient cleaning operations.PUDU MP2000 – An AI-native autonomous pallet handling robot with a 2,000 kg payload capacity. Featuring AI load-carrier recognition, adaptive fork alignment and 20-second fork insertion, it is designed to simplify pallet transport across manufacturing, warehousing and logistics environments.PUDU D5, D7 and D9 – Pudu’s general embodied AI portfolio spanning quadruped, semi-humanoid and humanoid robots. Combining embodied mobility, perception and manipulation capabilities, the portfolio reflects Pudu’s approach to advancing embodied intelligence across different robot forms.PUDU GT Series – A three-model lineup of commercial robotic mowers—GT3, GT5 and GT7—designed for professional grounds and turf management. With purpose-built mowing and collection systems, the series addresses the distinct needs of commercial properties, large turf areas and golf courses or professional sports fields.PUDU TOMO S Series – Pudu’s first consumer robotics product, bringing intelligent lawn care into the home. Featuring the proprietary SharpLoop™ Self-Sharpening System, TOMO S is designed to maintain blade sharpness automatically, supporting convenient and consistent lawn maintenance.

Looking Ahead: Innovating to Build Robots for Europe

Whether through its “One Brain, Multiple Embodiments” strategy or its product ecosystem spanning a full range of application scenarios, Pudu’s goal remains the same: to use AI and robotics to improve the productivity and well-being of human society.

“We want Europe to be among the first markets where this strategy is put into practice,” said Bella Sun, Vice President and General Manager for Europe at Pudu Robotics. “This means not only bringing Pudu’s most advanced technologies and best talent to Europe, but also working more closely with our customers, distributors and other partners across the region to translate advances in robotics into practical value for commercial and household scenarios.”

About Pudu Robotics

Pudu Robotics is a global commercial robotics leader dedicated to empowering easier work and better lives through AI and robotics, with a vision of building a global intelligent robotics infrastructure serving 10 billion people worldwide.

Pudu develops robotic solutions across commercial and home robotics, with a portfolio spanning service delivery, commercial cleaning, industrial delivery, general embodied AI, commercial grounds care, and consumer lawn care.

With over 130,000 robots shipped and a presence in more than 85 countries and regions, Pudu serves customers across diverse industries, including retail, hospitality, manufacturing, healthcare, real estate and property services, education, entertainment and sport, and public services.

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