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BuildOps Elevates Industry Veteran John Laino to Chief Operating Officer

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Strategic Promotion Poises BuildOps for Accelerated Innovation and Industry Leadership

LOS ANGELES, Nov. 14, 2024 /PRNewswire/ — In a strategic move set to redefine industry standards, BuildOps, the leading provider of all-in-one sales, service, and project management software for commercial contractors, proudly announces the promotion of John Laino to the position of Chief Operating Officer (COO). With over 25 years of technology and relationship management expertise, John’s elevation underscores BuildOps’ commitment to operational excellence and delivering unmatched value to its customers.

“John’s promotion to COO marks a significant milestone for BuildOps.”— Alok Chanani, CEO of BuildOps.

A Proven Leader Driving Transformation

Since joining BuildOps nearly two years ago, John has been a transformative force within the organization. His leadership has been instrumental in enhancing customer experience and fostering long-term relationships, leading to a significant increase in customer satisfaction and operational efficiency.

Before joining BuildOps, John’s career includes significant roles at ServiceTitan, ZipRecruiter, and Velocify—a vertical SaaS company successfully acquired in 2017—where he drove the evolution of account management and customer success, resulting in higher customer adoption and reduced churn. His tenure at industry giants like Salesforce, NetApp, SiriusXM Satellite Radio, and Accenture further showcases his ability to lead and innovate in fast-paced environments.

“John’s promotion to COO marks a significant milestone for BuildOps,” said Alok Chanani, CEO of BuildOps. “His deep understanding of technology and unwavering commitment to our customers have elevated our execution to new heights. With John’s strategic vision and industry expertise, we’re poised to accelerate innovation and set new benchmarks in the commercial contracting space.”

Driving Operational Excellence and Innovation
As COO, John will oversee critical functions including People/HR, Talent Acquisition, Finance, and Corporate Development. His focus will be on driving operational efficiency, fostering a culture of innovation, and ensuring that BuildOps continues to deliver exceptional value to its customers and partners.

“I’m humbled and honored to take on this new role,” said John Laino. “I look forward to leveraging cutting-edge technology and innovative strategies to further scale operations for our clients. Together with our talented team, we’re committed to empowering the heroes who keep America’s essential infrastructure running.”

About BuildOps
BuildOps is a fast-growing technology company dedicated to the heroes of the trades. By transitioning commercial specialty contractors from traditional methods to our comprehensive, cloud-based platform, BuildOps sets new standards for operational excellence. Our end-to-end solution empowers business owners to build enduring, resilient businesses, ensuring they’re equipped to face today’s challenges and seize tomorrow’s opportunities.

For more information, visit https://buildops.com.

For Additional Information:
Kori Sato
BuildOps
news@buildops.com

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SOURCE BuildOps

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Routific connects delivery route planning to 9,000+ apps through Zapier

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New Routific integration on Zapier sends orders from QuickBooks, WooCommerce, Google Sheets, and other apps straight into Routific to plan optimized delivery routes

VANCOUVER, BC, Nov. 12, 2026 /PRNewswire-PRWeb/ — Weeks after launching its Shopify app, Routific, the smart route optimization and delivery management platform for growing delivery businesses, is now available on Zapier. Delivery businesses can connect Routific to more than 9,000 apps, from online stores and order forms to spreadsheets and databases, and stop retyping orders before they can plan a single route.

Previously, we relied on manually downloading and uploading spreadsheets… By connecting Knack, Zapier, and Routific, we’ve automated that process.

“Every delivery business runs on a different mix of tools. One takes orders in WooCommerce, another in Airtable, another in a form they built themselves,” said Marc Kuo, Founder and CEO of Routific. “We can’t build a native integration for every one of them, so we built one that reaches all of them. Orders get into Routific on their own, and dispatchers spend their time on routes drivers trust, not on copying addresses.”

With Zapier, businesses can create, update, complete, and delete orders in Routific, create routes, and publish a day’s routes to drivers. They can also pull route details, route timelines, and proof-of-delivery photos back out to other apps. Common setups include sending new QuickBooks invoices to Routific as delivery orders, adding new WooCommerce orders to Routific as they come in, turning rows in Google Sheets or Airtable into delivery orders, and publishing routes to drivers at the same time every morning.

Diaper Stork is a Seattle-area diaper service that delivers premium cloth diapers to families each week while picking up their used diapers for laundering and reuse.

“With hundreds of weekly deliveries, managing our routes and keeping customer information up to date is a big part of our operation,” said Carrie Pollak, CEO of Diaper Stork.

“Previously, we relied on manually downloading and uploading spreadsheets between our customer management system and our routing software. By connecting Knack, Zapier, and Routific, we’ve automated that process. New delivery orders now flow directly into our routing system, and delivery updates and tracking information are automatically shared back with our customer service team. This saves us time, reduces manual work, and gives our team better visibility into every delivery. Most importantly, it allows us to spend less time managing systems and more time taking care of our customers.”

Routific is the highest-rated route planning software on Capterra, with 4.9 stars from 144 reviews as of November 2026. The Zapier integration is available now to all Routific customers. Businesses can get started from Routific’s Zapier page or learn more about Routific’s Zapier integration. Watch how it works: https://www.youtube.com/watch?v=5I0Xm_nmVVw

About Routific

Founded in Vancouver in 2012, Routific is smart route optimization and delivery management software for growing delivery businesses, from food and grocery brands to florists, furniture retailers, and couriers. Its optimization algorithm, inspired by how honeybees find the shortest path to food, builds routes drivers trust. Routific is the highest-rated route planning software on Capterra. It connects with Shopify, Zapier, and thousands of other apps.

Media Contact

Suzanne Ma, Routific, 1 888-907-6884, press@routific.com, www.routific.com

View original content to download multimedia:https://www.prweb.com/releases/routific-connects-delivery-route-planning-to-9-000-apps-through-zapier-302936354.html

SOURCE Routific

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Routific connects delivery route planning to 9,000+ apps through Zapier

Published

on

By

New Routific integration on Zapier sends orders from QuickBooks, WooCommerce, Google Sheets, and other apps straight into Routific to plan optimized delivery routes

VANCOUVER, BC, Nov. 12, 2026 /PRNewswire-PRWeb/ — Weeks after launching its Shopify app, Routific, the smart route optimization and delivery management platform for growing delivery businesses, is now available on Zapier. Delivery businesses can connect Routific to more than 9,000 apps, from online stores and order forms to spreadsheets and databases, and stop retyping orders before they can plan a single route.

Previously, we relied on manually downloading and uploading spreadsheets… By connecting Knack, Zapier, and Routific, we’ve automated that process.

“Every delivery business runs on a different mix of tools. One takes orders in WooCommerce, another in Airtable, another in a form they built themselves,” said Marc Kuo, Founder and CEO of Routific. “We can’t build a native integration for every one of them, so we built one that reaches all of them. Orders get into Routific on their own, and dispatchers spend their time on routes drivers trust, not on copying addresses.”

With Zapier, businesses can create, update, complete, and delete orders in Routific, create routes, and publish a day’s routes to drivers. They can also pull route details, route timelines, and proof-of-delivery photos back out to other apps. Common setups include sending new QuickBooks invoices to Routific as delivery orders, adding new WooCommerce orders to Routific as they come in, turning rows in Google Sheets or Airtable into delivery orders, and publishing routes to drivers at the same time every morning.

Diaper Stork is a Seattle-area diaper service that delivers premium cloth diapers to families each week while picking up their used diapers for laundering and reuse.

“With hundreds of weekly deliveries, managing our routes and keeping customer information up to date is a big part of our operation,” said Carrie Pollak, CEO of Diaper Stork.

“Previously, we relied on manually downloading and uploading spreadsheets between our customer management system and our routing software. By connecting Knack, Zapier, and Routific, we’ve automated that process. New delivery orders now flow directly into our routing system, and delivery updates and tracking information are automatically shared back with our customer service team. This saves us time, reduces manual work, and gives our team better visibility into every delivery. Most importantly, it allows us to spend less time managing systems and more time taking care of our customers.”

Routific is the highest-rated route planning software on Capterra, with 4.9 stars from 144 reviews as of November 2026. The Zapier integration is available now to all Routific customers. Businesses can get started from Routific’s Zapier page or learn more about Routific’s Zapier integration. Watch how it works: https://www.youtube.com/watch?v=5I0Xm_nmVVw

About Routific

Founded in Vancouver in 2012, Routific is smart route optimization and delivery management software for growing delivery businesses, from food and grocery brands to florists, furniture retailers, and couriers. Its optimization algorithm, inspired by how honeybees find the shortest path to food, builds routes drivers trust. Routific is the highest-rated route planning software on Capterra. It connects with Shopify, Zapier, and thousands of other apps.

Media Contact

Suzanne Ma, Routific, 1 888-907-6884, press@routific.com, www.routific.com

View original content to download multimedia:https://www.prweb.com/releases/routific-connects-delivery-route-planning-to-9-000-apps-through-zapier-302936354.html

SOURCE Routific

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Build, Partner or Hybrid: Trigent Helps Mid-Market Leaders Choose a Global Capability Center Based on Evidence

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Trigent Xperience Zone (TXZ) lets US, UK, and European mid-market companies test-drive an India capability and innovation center.

BOSTON, Nov. 12, 2026 /PRNewswire/ — Trigent, a global technology and AI solutions company, today launched the Trigent Xperience Zone (TXZ) and a Global Capability Center (GCC) Fit Assessment. These services give mid-market companies in the US, UK, and Europe a working view of an India Global Capability Center, and a recommended setup, before they commit capital.

A new kind of buyer

Captive centers and dedicated offshore development centers are no longer a Fortune 500 story alone. Out of India’s 2,117 GCCs, nearly half belong to mid-market and smaller companies, according to Nasscom’s FY2026 report.

The work is changing too. The same report finds 96% of GCCs opened since FY2021 launched with a product, R&D or engineering mandate. So, the business case now rests on capability and innovation, not just cost.

See it, test it, then scale it

TXZ lets leaders explore nine working areas of Trigent’s India operations, from interview rooms and delivery floors to the legal and accounts teams. With the Fit Assessment, they get a starting model built on their goals, timeline, and readiness.

According to Trigent, this 360-degree view is critical because mid-market Global Capability Centers typically struggle one year down the line when hiring and governance gaps start to show.

Pick the right starting point

The GCC Fit Assessment is built for the CEO, CFO, CTO, and CHRO, who sign off on a GCC but often judge readiness differently. Whether the answer is a fully owned captive center, a partner-led model, or a hybrid, the assessment weighs the trade-offs that stall boardroom discussions: speed versus control, cost versus capability, internal readiness versus growth.

“India’s next wave of Global Capability Centers will be built by mid-market companies, from founder-led businesses to PE-backed portfolio firms,” said Rohail Qadri, President, GCC & Professional Services at Trigent. “For them, a GCC isn’t just a cost play anymore. It’s a bet on growth and innovation, and a choice about how much control to keep. We’ve spent three decades working alongside similar companies, so we know where they stretch and where they stall. We help them get those calls right before capital is committed.”

Leaders can take the virtual tour and the GCC Fit Assessment at Trigent Xperience Zone.

About Trigent

Trigent is a data-first, AI-driven global technology solutions provider helping organizations modernize operations and build next-generation Global Capability Centers that deliver measurable business outcomes and bespoke experiences. We enable customers to lead the shift in their industries with trusted, scalable solutions that help them maximize their IT investments. With decades of experience, deep domain expertise, and strong technology capabilities, Trigent has been delivering end-to-end solutions for ISVs, enterprises, and SMBs since 1995. To learn more, visit trigent.com.

Media Contact:

Shamini Martin
Trigent Software, Inc.
info@trigent.com
+1 (508) 490 6000
trigent.com 

View original content to download multimedia:https://www.prnewswire.com/news-releases/build-partner-or-hybrid-trigent-helps-mid-market-leaders-choose-a-global-capability-center-based-on-evidence-302937866.html

SOURCE Trigent Software

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