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Global Boards Show Progress in Sustainability, But AI and Geopolitical Risks Loom Large, Reports Heidrick & Struggles

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New global survey by Heidrick & Struggles, BCG, and INSEAD, reveals growing confidence in sustainability governance, but boards and CEOs still lack confidence in each other’s leadership

LONDON, Nov. 19, 2024 /PRNewswire/ — Heidrick & Struggles (Nasdaq: HSII), a premier provider of global leadership advisory and on-demand talent solutions, has teamed with Boston Consulting Group (BCG) and the INSEAD Corporate Governance Centre, to publish a report exploring how boards are responding to complex trends and disruptions they currently face. Boards and Society: How Boards Are Evolving to Meet Challenges from Sustainability to Geopolitical Volatility reveals boards have made meaningful advances to address sustainability topics, but are less confident when it comes to their understanding of other issues such as the rising importance of generative AI, intensifying trade and geopolitical disruptions. These four interconnected pillars are forcing directors and CEOs to navigate an increasingly unpredictable environment filled with conflicting and often politically charged demands.   

Additionally, the report shows evidence of simmering discord among company leadership on how best to enhance competitiveness amid the challenges they face.

Key Findings from the Boardroom

77% of boards believe their company has a responsibility to address sustainability concerns36% feel prepared to leverage the disruptive potential of AI37% believe their company has a sufficient strategy around geopolitical risk29% of directors do not have faith in their CEO to navigate uncertainty26% of CEOs do not have faith in their board’s effectivenessHalf of respondents are not confident their company is equipped to identify new threats and opportunities related to sustainability, generative AI and geopolitics

The report reveals that 77% of the global board members surveyed believe their company has a responsibility to address societal concerns, although more than half (54%) believe that business objectives should remain the primary focus. In contrast to this enthusiasm around sustainability, only 36% of directors feel prepared to leverage the disruptive potential of AI, while just 37% agree that their companies have sufficient strategies in place to manage geopolitical risks.

These findings highlight an urgent need for greater balance between traditional governance with forward-looking strategies and increased investment in board competency. Despite lower levels of confidence for the prevailing risks and emerging technologies of our time, it is encouraging to note that more than 60% of directors stated that their boards are “leaning in” on risk management, suggesting a desire to tackle these challenges head on, regardless of their complexity.

Lack of Confidence Amid Growing Complexity
In a concerning indication of division within the boardroom, the new report reveals that 29% of directors lack confidence in their CEO’s ability to navigate disruption and boost long-term value. Meanwhile, a comparable number of CEOs (26%) are equally skeptical of their board’s effectiveness, reflecting an increasing tension between top leadership teams grappling with a more complex and diverse range of issues than ever before.

The report also finds that roughly half of directors are not confident their company is equipped to identify new threats and opportunities related to sustainability, generative AI and geopolitics, nor are they able translate them into a competitive advantage. As global business landscapes continue to shift, the ability of boards to stay cohesive, align with leadership, and adapt to new challenges with innovative corporate strategy will be more critical than ever. Effective governance that embraces both foresight and resilience will be key in turning these disruptions into opportunities, allowing businesses not only to survive but to thrive in an increasingly volatile world.

Commenting on the findings, Jeremy Hanson, Partner with Heidrick & Struggles and Co-author of the report, commented: “While it is encouraging that boards are stepping up on sustainability, this year’s survey reveals tensions between directors and management regarding each other’s capacity to navigate disruption. With so much at stake—and an increasing complexity to unpack—alignment between board directors and management isn’t just a best practice; it’s essential for addressing both today’s challenges and those of the future. Importantly, alignment does not mean boards should shy away from constructive debate with management. In fact, fostering open, even difficult, conversations is crucial for boards to reach resilient, well-rounded decisions in today’s demanding environment.”

Sonia Tatar, Executive Director of INSEAD Corporate Governance Centre, said, “Boards today can benefit from moving from being reactive to proactive. Beyond understanding disruptions, they can focus on looking ahead—anticipating future shocks and potential risks and finding ways to capitalize on the emerging trends to leverage opportunities. By translating insights that inform decision-making into strategic actions, they will be better positioned to guide companies in becoming more resilient and navigating change effectively.” 

Also commenting on the report, David Young, Managing Director and Senior Partner of BCG added: “Boards are facing new and increasingly complex challenges, amid geopolitical uncertainty, rapid advances in technology, and continued concerns over the impact of climate change. But boards have made notable progress in tackling sustainability–and now there is opportunity for them to learn from these efforts as they engage in deep conversations with executive leadership to confront this expanding agenda.”

Media Inquiries:
Heidrick & Struggles: heidrick@cw8-communications.com
BCG: Gregoire.Eric@bcg.com
INSEAD: news@insead.edu 

About Heidrick & Struggles:
Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world’s top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time. For more, please visit www.heidrick.com

About BCG:
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

About INSEAD:
As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures, and ideas to develop responsible leaders who transform business and society. Its research, teaching and partnerships reflect this global perspective and cultural diversity.

With locations in Europe, Asia, the Middle East, and North America, INSEAD’s business education and research spans four regions. 159 renowned Faculty members from 41 countries inspire more than 1,500 degree participants annually in the Master in Management, MBA, Global Executive MBA, Specialised Master’s degrees (Executive Master in Finance and Executive Master in Change) and PhD programmes. In addition, more than 18,000 executives participate in INSEAD Executive Education programmes each year. 

INSEAD continues to conduct innovative research and innovate across all programmes. The organisation provides business leaders with the knowledge and awareness to operate anywhere. Its core values drive academic excellence and serve the global community as The Business School for the World. For more information, please visit www.insead.edu.

About INSEAD Corporate Governance Centre:
The INSEAD Corporate Governance Centre (ICGC) has been actively engaged in making a distinctive contribution to the knowledge and practice of corporate governance globally. Its vision is to be the leading center for research, innovation, and impact in corporate governance. Through its educational portfolio and advocacy, the ICGC seeks to build greater trust within the public and stakeholder communities, so that businesses are a powerful force for improvement, not only of economic markets but also for the global societal environment. For more, visit www.insead.edu/centres/corporate-governance.

SOURCE Heidrick & Struggles

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Zetrix AI and China Academy of Information and Communications Technology Unveil Know Your Agent (KYA) Service to Bring Trust and Accountability to AI Agents

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Cross-border pilot across the Middle East, Africa, China and ASEAN with results to be submitted for consideration in ongoing discussions on establishing global AI identity and accountability standards

WUZHEN, China, Nov. 5, 2026 /PRNewswire/ — Zetrix AI Berhad (“Zetrix AI”), in collaboration with the China Academy of Information and Communications Technology (“CAICT”), announced the launch of a Know Your Agent (KYA) service, to bring greater trust, transparency and accountability to the rapidly expanding world of AI agents.

Announced simultaneously at the World Internet Conference in Wuzhen, China, and the ICT Development Forum 2026 in Dubai, United Arab Emirates, the KYA service introduces a framework that enables AI agents to possess verifiable digital identities linked to businesses or personal users.

The KYA service is designed to allow businesses, governments and digital service providers to verify not only the identity of an AI agent, but also who it represents, what it is authorised to do and whether its actions fall within approved limits.

As AI agents increasingly access online services and execute transactions, organisations need a reliable way to distinguish authorised activity from rogue or unauthorised actions. The KYA service addresses this trust gap by combining verifiable credentials with explicit delegated permissions and checks before protected actions proceed.

“AI is entering a new era where intelligent agents will increasingly make decisions, interact with businesses and execute transactions independently. Greater autonomy must come with greater accountability. The question is no longer just what AI can do, but who is responsible for what it does. Through Zetrix AI’s KYA service, we are working towards a future where every AI agent can be identified, every permission can be verified and every action can be traced to an accountable owner. This is fundamental to building the confidence needed for AI to operate at scale across businesses, governments and borders,” said TS Wong, Group Managing Director of Zetrix AI.

The launch includes a planned cross-border pilot involving organisations in the Middle East, Africa, China and ASEAN. The pilot will evaluate how agent identity and authorisation can be recognised across jurisdictions while preserving local control over identity systems and trust decisions. The results of the pilot will then be submitted to the International Telecommunication Union (ITU), IEEE and other Standard Development Organizations (SDOs) for consideration in the ongoing work and conversations on establishing global AI identity and accountability standards.

With AI agents becoming more deeply integrated into everyday digital activities, the ability to establish trusted identities and verifiable authority could become an essential foundation for their widespread adoption.

“As Agentic AI assumes greater responsibilities, the need for KYA services will continue to rise. It is our expectation that this joint service with Zetrix AI will help foster a cross-border trusted network enabling interoperable Agentic AI around the world,” said Xiaoyu YOU, Head of International Department, ASTRON network, CAICT.

Through the KYA service, Zetrix AI and CAICT aim to help lay the groundwork for a future in which AI agents can operate with greater independence, while remaining identifiable, accountable and trusted across borders.

Building Trust in an AI-Driven World

AI agents are increasingly being built today to perform tasks that previously required direct human involvement, from managing digital services and accessing business information to facilitating payments and interacting with other AI systems. While these capabilities promise significant improvements in productivity and efficiency, they also introduce new risks.

Without reliable identity verification and clearly defined authority, organisations may struggle to distinguish legitimate AI agents from unauthorised systems, determine the limits of an agent’s permissions or establish accountability when something goes wrong.

Zetrix AI’s KYA service seeks to address these challenges by introducing a verifiable identity and authorisation framework for AI agents, creating a foundation for more secure and responsible autonomous interactions.

Unlike conventional digital identity systems that primarily verify human users, KYA extends identity verification to AI agents themselves, linking each agent to a verified owner and establishing clear boundaries around its activities.

The KYA service builds on W3C Verifiable Credentials and incorporates AvatarLabs’ Agentic Wallet technology to manage digital credentials, verify delegated permissions and maintain evidence of agent activity.

Giving AI Agents an Identity and Clear Boundaries

At the heart of the KYA service is a simple but effective principle that AI agents should be able to act independently, but never without clearly defined authority and accountability. The KYA service will assign each participating AI agent a verifiable digital identity linked to an authenticated individual or organisation.

Owners can establish specific permissions governing what an agent is allowed to do, including which services it can access, what information it can use, who it can transact with and how much it is permitted to spend. For example, a business could authorise an AI agent to process payments to approved suppliers within a specified spending limit, while requiring human approval for transactions exceeding that amount.

Similarly, an AI agent accessing government or enterprise digital services could be required to demonstrate its identity and authorisation before gaining access to protected information.

The KYA service is also designed to ensure that when an AI agent delegates tasks to another agent, the delegated authority cannot exceed the permissions originally granted. Permissions can be revoked, while signed records of agent activity provide an auditable trail to support accountability.

By combining identity verification, permission controls and cryptographic evidence, the KYA service aims to enable organisations to embrace the benefits of autonomous AI without compromising security, privacy or oversight.

Taking AI Trust Beyond Borders

Recognising that AI agents will increasingly operate across international markets, Zetrix AI and CAICT are also planning a cross-border pilot to test how verifiable AI identities and permissions can be recognised across different jurisdictions. The proposed pilot will involve participating organisations from the Middle East, Africa, China and ASEAN, subject to confirmation.

It will explore practical applications in areas such as cross-border trade, digital payments, government services and interactions between autonomous AI agents. A key objective is to demonstrate how AI agents can operate across different national identity ecosystems while respecting local regulatory requirements, data protection considerations and jurisdictional control.

The pilot will evaluate the effectiveness of identity verification, permission enforcement, revocation mechanisms, privacy safeguards and accountability records in real-world cross-border environments. By testing these capabilities across multiple jurisdictions, the initiative seeks to establish practical foundations for greater interoperability and trust in the global AI ecosystem.

Contributing to the Future of International AI Standards

Beyond the immediate launch, the initiative is also intended to contribute to international efforts to develop common approaches to identity, trust and accountability for autonomous AI.

Zetrix AI and CAICT plan to jointly submit findings from the cross-border pilot to the International Telecommunication Union’s Telecommunication Standardization Sector Study Group 17 (ITU-T SG17), through its Focus Group on Trust and Identity for Humans and Agentic AI (FG-TIDA).

The submissions are expected to include implementation findings, cross-border use cases and recommendations relating to agent identity verification, delegated authority and accountability. These contributions are intended to support ongoing international technical discussions and pre-standardisation efforts, subject to the applicable ITU processes.

Organisations interested in participating in the pilot can contact agentid@avatarlabs.si.

About Zetrix AI Berhad

Zetrix AI Berhad (“Zetrix AI”), formerly known as MY E.G. Services Berhad, is leading the way in the deployment of blockchain technology and artificial intelligence in powering the public and private sectors across ASEAN. Headquartered in Malaysia, Zetrix AI started operations in 2000 as a pioneer in the provision of electronic government services and complementary commercial offerings in its home country. Today, it has advanced to the forefront of technology transformation in the broader region, leveraging its Layer-1 blockchain platform Zetrix and embracing the convergence of Web3, AI and robotics to enable optimally-efficient, intelligent and secure cross-border transactions, digital identity interoperability and automation solutions that seamlessly connect people, businesses and governments.

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KuCoin Shares Insights on Career Development and Building a Lasting Competitive Edge at Hong Kong FinTech Week’s Web3 Career Connect

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HONG KONG, Nov. 5, 2026 /PRNewswire/ — As digital assets converge with traditional finance and AI, talent needs are changing. Employers increasingly value professional depth and cross-disciplinary capabilities, while new technologies and business models are opening career opportunities.

Against this backdrop, KuCoin’s Head of Talent Acquisition Karina Li shared insights on Web3 talent development at Web3 Career Connect, an official community event of Hong Kong FinTech Week x StartmeupHK 2026.

During the panel “Inside Web3: Building Businesses, Teams & Careers,” Karina described how industry priorities are broadening talent needs, combining technology and crypto experience with traditional finance capabilities in risk management, compliance and governance. AI’s integration with Web3 is also changing skill requirements and opening career opportunities to people from diverse professional backgrounds.

She highlighted the growing importance of structured talent development, with practical responsibilities, mentoring and feedback helping graduates develop independent judgement and ownership.

“Building services that users can trust requires sustained investment in people,” Karina said. “Professional depth and continuous learning help young talent contribute as the industry evolves.”

In a separate presentation, “How to Make the Right Career Choices in the Crypto Era,” Karina offered university students and recent graduates interested in Web3 a framework for evaluating industries, companies and roles. She encouraged them to assess long-term demand, business fundamentals and opportunities to build transferable skills, while seeking experienced colleagues, meaningful responsibilities and room to grow.

Her advice was to establish expertise in a core discipline before expanding across functions, using internships and practical projects to explore their strengths.

About KuCoin

Founded in 2017, KuCoin is a leading global crypto platform built on trust and security, serving over 45 million users across 200+ countries and regions. Known for its reliability and user-first approach, the platform builds trust into every layer of the user experience, combining advanced technology, deep liquidity, and strong security safeguards to deliver a seamless trading experience. KuCoin provides access to 1,000+ digital assets through a broad product suite and remains committed to building a secure, transparent, compliant, and user-centric ecosystem for the future of finance, backed by SOC 2 Type II, ISO/IEC 27001:2022, ISO/IEC 27701:2019, ISO 22301:2019 and ISO/IEC 42001:2023 certifications. In recent years, KuCoin has continued to strengthen its global compliance foundation, marked by key milestones including AUSTRAC registration in Australia, a MiCA license in Europe, and regulatory progress in other markets.

Learn more at www.kucoin.com.

Disclaimer

This announcement is for general informational and corporate news reporting purposes only and does not constitute an offer, solicitation, or recommendation to engage in any digital asset transactions or services in Hong Kong. The event described herein was strictly educational and non-commercial in nature.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/kucoin-shares-insights-on-career-development-and-building-a-lasting-competitive-edge-at-hong-kong-fintech-weeks-web3-career-connect-302930515.html

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NTT Deepens Financial AI Engagement as Official FinTech Partner of Hong Kong FinTech Week 2026

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NTT and Cyberport convene financial services leaders to explore the pathway from AI sandbox to production

HONG KONG, Nov. 5, 2026 /PRNewswire/ — NTT Com Asia (NTT), part of the NTT Group, a leading global technology company, is an official FinTech Partner of Hong Kong FinTech Week 2026, reinforcing its commitment to Hong Kong’s financial services and technology ecosystem and supporting industry dialogue around the next stage of AI adoption.

As part of its participation, NTT collaborated with Cyberport to host “Beyond the Sandbox: What It Takes to Move Financial AI from Sandbox to Production,” a closed-door leadership luncheon on 3 November 2026. The discussion brought together senior representatives from financial institutions and the wider financial technology ecosystem.

As financial institutions advance AI initiatives from experimentation towards real-world deployment, building on the momentum of the HKMA Generative Artificial Intelligence (GenA.I.) Sandbox, the luncheon examined the practical conditions required to be in place for financial AI to move from experimentation towards production. Conversations addressed governance and compliance, data and security, infrastructure and scalability, and operating responsibility, while providing a forum for leaders to exchange perspectives on the barriers and priorities shaping financial AI adoption.

Through its collaboration with Cyberport and participation in Hong Kong FinTech Week 2026, NTT aims to deepen engagement with the financial services community and contribute its technology and infrastructure perspective to the evolving discussion around production-ready AI in financial services.

About NTT Com Asia

As part of the NTT Group, a leading global technology company, NTT Com Asia is committed to building a smart and sustainable world through innovation. We empower businesses to accelerate their digital and AI journeys by unlocking the full potential of data.

From smart digital infrastructure, technology services to leading-edge AI solutions, we enable organizations to navigate the evolving challenges of a data-centric world.

For more information, please visit: www.ntt.com.hk

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SOURCE NTT Com Asia

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