Technology

Prochant Launches New Engagement Services Offering to Optimize Revenue Cycle Management Through Patient and Referral Calling

Published

2 years ago

November 19, 2024

CHARLOTTE, N.C., Nov. 19, 2024 /PRNewswire/ — Prochant, a leader in revenue cycle management (RCM) solutions for the home-based care industry, is excited to announce the launch of its new Engagement Services offering. Engagement Services are designed to streamline and enhance communication with patients and referral sources, such as physicians and hospitals. This solution effectively addresses the growing challenges that providers face, including high labor costs, inadequate staffing, high turnover, complaints due to long hold times and slow callbacks, as well as lost revenues due to denials and canceled orders. Prochant’s best-practice approach to addressing these challenges is built upon consistent, cost-effective staffing and high-quality interactions.

Engagement Services expand Prochant’s comprehensive revenue cycle management (RCM) solutions by introducing full-service patient and referral calling. This new offering enhances current intake, billing and collections service lines, delivering a holistic RCM solution for providers in the home-based care industry. By improving communication and prioritizing patient satisfaction, Prochant helps providers capture more revenue, build stronger relationships and deliver better care outcomes.

“Managing patient and referral communications can be time-consuming and operationally challenging for providers. The hard fact is that most providers simply can’t afford to staff their phones with enough people to handle their patient and referral call volumes. That’s why more and more are turning to outsourcing for simple calls, so their internal teams can focus where they are needed,” said Joey Graham, CEO of Prochant. “With this launch, we aim to provide providers with consistent, high-quality interactions that boost their overall performance.”

Key provider use-cases of Prochant’s Engagement Services include:

Obtaining Missing Information: Minimize billing errors, reduce claim denials and accelerate revenue cycles by efficiently gathering essential details from patients and referral sources, including insurance updates, coordination of benefits and missing documentation.Order Acknowledgment & Scheduling: Reassure patients and referral sources by promptly confirming order receipt and scheduling procedures, reducing anxiety and enhancing satisfaction for all parties involved.Switchboard Operations: Ensure consistent low wait times and high-quality interactions with providers and referrals, utilizing Prochant to answer provider phones, guiding callers to the appropriate department or extension and responding to basic inquiries.

Prochant’s Engagement Services will operate from its near-shore location in Guyana, South America, complemented by U.S.-based leadership to ensure seamless coordination. Guyana offers coverage during Eastern Time zone business hours and allows patients and referral sources to receive timely, clear communication from native English speakers. Leveraging this strategic location, Prochant is able to provide highly scalable support that adapts to the growth needs of home-based care organizations while upholding exceptional service quality.

With the launch of Engagement Services, Prochant reaffirms its commitment to empowering home-based care providers with scalable, high-quality solutions that drive efficiency, boost revenue and ultimately improve patient and referral experiences.

For more information, please visit www.prochant.com or email marketing@prochant.com.

Contact
Greg Krantz
VP, Marketing
+1 (888) 349-9015
Marketing@prochant.com

About Prochant, LLC

Established in 1999, Prochant delivers focused revenue cycle management (RCM) solutions to providers for the home-based care industry. Our expertise lies in providing end-to-end RCM for home-based care, including HME, infusion and pharmacy and home health and hospice, consistently delivering exceptional results to some of the leading providers in the country. We combine innovative technology in workflow and analytics and deep industry knowledge to streamline the time-consuming and expensive reimbursement process. As a result, we help home-based care providers accelerate their collections, increase revenue and reduce operational costs while managing risk.

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SOURCE Prochant

Technology

Bybit Renews P2P Super Deal with Up to 99% Savings for New Users

Published

38 minutes ago

November 3, 2026

DUBAI, UAE, Nov. 3, 2026 /PRNewswire/ — Bybit, the New Financial Platform trusted by more than 80 million users worldwide, has launched the latest round of its Bybit P2P Super Deal, a new-user exclusive promotion offering guaranteed coupons worth up to 99 USDT and savings of up to 99% on eligible P2P orders.

From now to March 30, 2027, P2P Super Deal continues Bybit’s long-running tradition of rewarding newcomers with meaningful incentives as they begin their crypto journey on the platform’s popular peer-to-peer marketplace.

Eligible new users may complete a first-time deposit or trade of just 10 USDT via Bybit P2P to unlock a guaranteed coupon valued between 10 and 99 USDT, which can be applied to the next eligible P2P order for savings of up to 99%.

How It Works

Signing up and verifications: New users must create a Bybit account and complete the necessary identity verification and visit P2P Super Deal to confirm eligibility.First deposit starting at 10 USDT: Participants can locate the “P2P Super Deal” task on the Bybit P2P Trading page and complete an initial deposit.Lucky draw chance: Upon completing the deposit task, a spin of the lucky draw wheel offers a chance to win a coupon valued at up to 99 USDT.Applying the coupon: The coupon can be applied to the next P2P order, reducing the fiat amount paid and delivering savings of up to 99%.

The latest Bybit P2P Super Deal presents a bonus opportunity. For participants who complete an eligible trading or deposit task at 100 USDT or more, an additional spin is available for them to unlock more chances to win higher-value rewards.

Bybit offers year-round benefits for the trading community across its products and services. Bybit P2P combines zero trading fees, support for a wide range of fiat currencies, and an enterprise-grade escrow system, making it an intuitive and powerful platform for both new and experienced traders.

More details on event mechanics, eligibility, and terms and conditions are available at: Learn more about the P2P Super Deal

#Bybit / #NewFinancialPlatform

About Bybit

Bybit is The New Financial Platform.

We believe every person should have access to every financial opportunity on earth. That’s why we’re building the first intelligent platform that connects anyone, anywhere to the world’s finance.

Trusted by more than 80 million users worldwide, Bybit brings together investing, trading, payments, and wealth-building in a single secure and intelligent ecosystem. Through the combination of AI-powered technology, deep global liquidity, robust security, and transparent operations, Bybit makes global finance more accessible, efficient, and empowering for everyone.

Built for everyone. Powered by intelligence. Open to the world.

Learn more at Bybit.com.
For more details about Bybit, please visit Bybit Press
For media inquiries, please contact: media@bybit.com
For updates, please follow: Bybit’s Communities and Social Media

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Technology

Asset manager margins squeezed as infrastructure bill climbs, PwC finds

Published

38 minutes ago

November 3, 2026

Infrastructure moves up the strategic agenda as asset managers confront margin pressure

LUXEMBOURG, Nov. 3, 2026 /PRNewswire/ — Infrastructure is moving from the back office to the centre of asset managers’ strategy. With profit per AuM down 19% since 2018 and projected to fall another 9.1% by 2030, decisions on what to build, buy or access through partners now shape how firms compete, according to PwC’s Global Asset Management Infrastructure: Rethinking the industry’s piping report. 67% say fee compression is limiting their ability to invest.

Spending is also tied to the past: only 23% of asset managers direct most of their technology budget to new capabilities, while 29% spend more than 70% of it maintaining legacy systems.

Surveying 150 asset managers and 50 infrastructure providers, the report finds AI is sharpening these constraints. Some 24% cite data fragmentation and 17% legacy systems as major barriers to scaling AI.

Roland Kastoun, Global Asset and Wealth Management Advisory Leader, PwC, notes: “The industry’s profits per dollar managed have fallen by almost a fifth, and the bill for the pipes keeps rising. The managers who survive the next five years won’t be the ones with the flashiest AI, but rather the ones who fixed the so-called boring stuff first.”

Market data is seen as poor value for money, with 58% ranking it among the most expensive infrastructure layers relative to the value delivered, ahead of regulatory reporting systems (47%) and core technology platforms (46%).

Meanwhile, some 70% of infrastructure providers expect a larger share of industry revenues, while 68% name hyperscale cloud providers as the main emerging threat.

“Seven in ten infrastructure providers expect to take a bigger slice of the pie, which tells you where the power in this industry is quietly shifting,” said Björn Ebert, Financial Services Leader, PwC Luxembourg.

Some 44% favour hybrid sourcing models combining in-house, bought and partnered capabilities, compared with 21% who prefer to buy, 18% to partner and 13% to build in-house.

The report identifies four emerging infrastructure archetypes, namely infrastructure orchestrators, digital and tokenisation platforms, specialist modular providers and integrated asset managers. No single model fits every firm. Each must decide what to own, what to standardise and where a specialist can do the job better. Those who decide early will be better placed to protect margins through 2030.

Media Contact
Penta Group, pwc@pentagroup.com

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Technology

Temu Partners with Latvian IT Cluster to Help Local Businesses Grow Online

Published

38 minutes ago

November 3, 2026

RIGA, Latvia, Nov. 3, 2026 /PRNewswire/ — Temu has signed a memorandum of understanding (MoU) with the Latvian IT Cluster (Latvijas IT klasteris) to support Latvia’s digital business ecosystem, providing local small and medium-sized enterprises (SMEs) with broader access to digital tools, knowledge, and international e-commerce opportunities.

Under the MoU, Temu will collaborate with the Latvian IT Cluster on its programs and activities, host educational webinars and exchange insights with local industry experts. The collaboration brings together Temu’s experience as an international marketplace operator and Latvian IT Cluster’s work helping businesses across sectors adopt digital tools.

Temu and Latvian IT Cluster hosted “The Path to Growth: Navigating E-commerce for European SMEs” on Oct. 20, drawing participants from local businesses across various industries. The webinar covered Temu’s Local Seller Program, logistics and regulatory requirements, and included a Q&A with Temu representatives.

“We are delighted to welcome Temu as a member of the Latvian IT Cluster. The involvement of internationally recognized companies in our ecosystem creates new opportunities for Latvian businesses to gain valuable knowledge, build connections, and strengthen their competitiveness,” said Aiga Irmeja, Chair of the Board at Latvian IT Cluster. “We are pleased that our partnership has already resulted in joint activities exploring e-commerce opportunities in Europe, and we hope this is just the first step towards further joint initiatives that will support the presence of Latvian businesses in the digital economy and international markets.”

The focus on practical guidance and direct dialogue responds to the challenges of complexity and connection, two of the key barriers to growth identified in Temu’s recent Small Business Insights Report, which was informed by meetings and discussions with over 100 European trade organizations.

“We want more small businesses in Latvia to benefit from the opportunities that e-commerce creates,” said a Temu spokesperson. “Working with Latvian IT Cluster brings us closer to local entrepreneurs, helping us understand their needs and support their ambitions to reach new customers and grow across Europe.”

Temu opened its Local Seller Program to businesses in Latvia in October 2025. In March 2026, it signed a logistics MoU with national postal operator Latvijas Pasts to support delivery and returns for local sellers.

About Temu

Temu is a global e-commerce platform connecting consumers with millions of manufacturers, brands and business partners. Operating in more than 90 markets worldwide, Temu is committed to providing affordable, high-quality products that enable customers to live better lives.

About Latvian IT Cluster

Latvian IT Cluster is an ICT association with around 100 members and 20 years of experience in advancing Latvia’s digital ecosystem. Through national and international initiatives, including the European Digital Innovation Hub, Digital Europe, Team Latvia and AI Studio, the association fosters innovation, digital transformation, knowledge sharing and cross-sector collaboration.

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