Technology
Gaotu Techedu Announces Third Quarter 2024 Unaudited Financial Results
Published
2 years agoon
By
BEIJING, Dec. 4, 2024 /PRNewswire/ — Gaotu Techedu Inc. (NYSE: GOTU) (“Gaotu” or the “Company”), a technology-driven education company and online large-class tutoring service provider in China, today announced its unaudited financial results for the third quarter ended September 30, 2024.
Third Quarter 2024 Highlights[1]
Net revenues were RMB1,208.3 million, increased by 53.1% from RMB789.4 million in the same period of 2023.Gross billings[2] were RMB1,069.2 million, increased by 67.2% from RMB639.3 million in the same period of 2023.Loss from operations was RMB490.1 million, compared with loss from operations of RMB99.5 million in the same period of 2023.Net loss was RMB471.3 million, compared with net loss of RMB57.7 million in the same period of 2023.Non-GAAP net loss was RMB457.2 million, compared with non-GAAP net loss of RMB41.7 million in the same period of 2023.Net operating cash outflow was RMB714.4 million, compared with net operating cash outflow of RMB209.9 million in the same period of 2023.
Third Quarter 2024 Key Financial and Operating Data
(In thousands of RMB, except for percentages)
For the three months ended September 30,
2023
2024
Pct. Change
Net revenues
789,413
1,208,253
53.1 %
Gross billings
639,342
1,069,159
67.2 %
Loss from operations
(99,541)
(490,107)
392.4 %
Net loss
(57,663)
(471,273)
717.3 %
Non-GAAP net loss
(41,729)
(457,195)
995.6 %
Net operating cash outflow
(209,930)
(714,385)
240.3 %
[1] For a reconciliation of non-GAAP numbers, please see the table captioned “Reconciliations of non-GAAP measures to the most comparable GAAP measures” at the end of this press release. Non-GAAP income (loss) from operations and non-GAAP net income (loss) exclude share-based compensation expenses.
[2] Gross billings is a non-GAAP financial measure, which is defined as the total amount of cash received for the sale of course offerings in such period, net of the total amount of refunds in such period. See “About Non-GAAP Financial Measures” and “Reconciliations of non-GAAP measures to the most comparable GAAP measures” elsewhere in this press release.
Nine Months Ended September 30, 2024 Highlights
Net revenues were RMB3,164.9 million, increased by 43.9% from RMB2,199.8 million in the same period of 2023.Gross billings were RMB3,452.2 million, increased by 67.5% from RMB2,060.6 million in the same period of 2023.Loss from operations was RMB1,032.6 million, compared with income from operations of RMB38.9 million in the same period of 2023.Net loss was RMB913.1 million, compared with net income of RMB112.4 million in the same period of 2023.Non-GAAP net loss was RMB872.2 million, compared with non-GAAP net income of RMB155.0 million in the same period of 2023.Net operating cash outflow was RMB525.6 million, compared with net operating cash outflow of RMB137.8 million in the same period of 2023.
First Nine Months 2024 Key Financial and Operating Data
(In thousands of RMB, except for percentages)
For the nine months ended September 30,
2023
2024
Pct. Change
Net revenues
2,199,799
3,164,935
43.9 %
Gross billings
2,060,618
3,452,211
67.5 %
Income/(loss) from operations
38,909
(1,032,559)
(2,753.8) %
Net income/(loss)
112,351
(913,120)
(912.7) %
Non-GAAP net income/(loss)
155,025
(872,196)
(662.6) %
Net operating cash outflow
(137,796)
(525,636)
281.5 %
Larry Xiangdong Chen, the Company’s founder, Chairman and CEO, commented, “During the past quarter, our core businesses continued to make steady progress, with gross billings increasing by 67.2% year-over-year to approximately RMB1.1 billion and revenue growing by 53.1% year-over-year to over RMB1.2 billion. This growth was attributed to our keen understanding of market trends and the continuous optimization of our strategy and execution. As our business scales rapidly and the product matrix gradually expands, we have ramped up investments with a particular focus on upgrading our educational systems, enhancing organizational capabilities, and improving management practices. We have also strengthened efforts in talent development and professional training, equipping our team with skills needed to navigate dynamic business environments and improve operational efficiency.
In this quarter, we allocated over RMB120 million for share buybacks, underscoring our strong commitment to shareholder returns. As of September 30, 2024, we had a total of over RMB3.3 billion in cash, cash equivalents, restricted cash, and short-term and long-term investments, providing a firm foundation for our strategic priorities and long-term growth.”
Shannon Shen, CFO of the Company, added, “In the past quarter, we capitalized on the robust market demand during the summer vacation period, successfully achieving our gross billing targets amid rapid business growth and driving meaningful increases in student enrollments and market share. With a continuous rise in student enrollments, growth in our top-line has accelerated sequentially in each of the past three quarters. In the third quarter, our revenue increased by 53.1% year-over-year and grew by approximately 10 percentage points sequentially. As of September 30, 2024, our deferred revenue balance increased by 89.0% year-over-year to over RMB1.4 billion. Looking ahead, we anticipate year-on-year revenue growth to peak in the fourth quarter, further consolidating our leading position in the market and laying a strong foundation for future growth.”
Financial Results for the Third Quarter of 2024
Net Revenues
Net revenues increased by 53.1% to RMB1,208.3 million from RMB789.4 million in the third quarter of 2023, which was mainly due to the continuous year-over-year growth of gross billings as a result of our sufficient and effective response to strong market demand. Furthermore, our high-quality educational products and learning services resulted in improved recognition of our product and service offerings.
Cost of Revenues
Cost of revenues increased by 97.1% to RMB429.8 million from RMB218.1 million in the third quarter of 2023. The increase was mainly due to expansion of instructors and tutors workforce, growing rental cost, as well as an increased cost of learning materials.
Gross Profit and Gross Margin
Gross profit increased by 36.3% to RMB778.5 million from RMB571.3 million in the third quarter of 2023. Gross profit margin decreased to 64.4% from 72.4% in the same period of 2023.
Non-GAAP gross profit increased by 36.3% to RMB780.7 million from RMB572.8 million in the third quarter of 2023. Non-GAAP gross profit margin decreased to 64.6% from 72.6% in the same period of 2023.
Operating Expenses
Operating expenses increased by 89.1% to RMB1,268.6 million from RMB670.8 million in the third quarter of 2023. The increase was primarily due to the expansion of employees workforce and a higher expenditure on marketing and branding activities.
Selling expenses increased to RMB885.8 million from RMB434.4 million in the third quarter of 2023.Research and development expenses increased to RMB189.3 million from RMB130.6 million in the third quarter of 2023.General and administrative expenses increased to RMB193.5 million from RMB105.8 million in the third quarter of 2023.
Loss from Operations
Loss from operations was RMB490.1 million, compared with loss from operations of RMB99.5 million in the third quarter of 2023.
Non-GAAP loss from operations was RMB476.0 million, compared with non-GAAP loss from operations of RMB83.6 million in the third quarter of 2023.
Interest Income and Realized Gains from Investments
Interest income and realized gains from investments, on aggregate, were RMB21.7 million, compared with a total of RMB31.7 million in the third quarter of 2023.
Other Income, net
Other income, net was RMB4.0 million, compared with other income, net of RMB15.8 million in the third quarter of 2023.
Net Loss
Net loss was RMB471.3 million, compared with net loss of RMB57.7 million in the third quarter of 2023.
Non-GAAP net loss was RMB457.2 million, compared with non-GAAP net loss of RMB41.7 million in the third quarter of 2023.
Cash Flow
Net operating cash outflow in the third quarter of 2024 was RMB714.4 million.
Basic and Diluted Net Loss per ADS
Basic and diluted net loss per ADS were both RMB1.83 in the third quarter of 2024.
Non-GAAP basic and diluted net loss per ADS were both RMB1.78 in the third quarter of 2024.
Share Outstanding
As of September 30, 2024, the Company had 169,556,395 ordinary shares outstanding.
Cash, Cash Equivalents, Restricted Cash, Short-term and Long-term Investments
As of September 30, 2024, the Company had cash and cash equivalents, restricted cash, short-term and long-term investments of RMB3,310.0 million in aggregate, compared with a total of RMB3,953.5 million as of December 31, 2023.
Share Repurchase
In November 2022, the Company’s board of directors authorized a share repurchase program under which the Company may repurchase up to US$30 million of its shares, effective until November 22, 2025. In November 2023, the Company’s board of directors authorized modifications to the share repurchase program, increasing the aggregate value of shares that may be repurchased from US$30 million to US$80 million, effective until November 22, 2025.
As of December 3, 2024, the Company had cumulatively repurchased approximately 11.5 million ADSs for approximately US$37.5 million under the share repurchase program.
Business Outlook
Based on the Company’s current estimates, total net revenues for the fourth quarter of 2024 are expected to be between RMB1,288 million and RMB1,308 million, representing an increase of 69.2% to 71.9% on a year-over-year basis. These estimates reflect the Company’s current expectations, which are subject to change.
Conference Call
The Company will hold an earnings conference call at 8:00 AM U.S. Eastern Time on Wednesday, December 4, 2024 (9:00 PM Beijing/Hong Kong Time on Wednesday, December 4, 2024). Dial-in details for the earnings conference call are as follows:
International: 1-412-317-6061
United States: 1-888-317-6003
Hong Kong: 800-963-976
Mainland China: 400-120-6115
Passcode: 7597303
A telephone replay will be available two hours after the conclusion of the conference call through December 11, 2024. The dial-in details are:
International: 1-412-317-0088
United States: 1-877-344-7529
Passcode: 1398008
Additionally, a live and archived webcast of this conference call will be available at http://ir.gaotu.cn/.
Safe Harbor Statement
This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates” and similar statements. Among other things, the business outlook, as well as the Company’s strategic and operational plans, contain forward-looking statements. The Company may also make written or oral forward-looking statements in its reports filed with, or furnished to, the U.S. Securities and Exchange Commission, in its annual reports to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about the Company’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: the Company’s ability to continue to attract students to enroll in its courses; the Company’s ability to continue to recruit, train and retain qualified teachers; the Company’s ability to improve the content of its existing course offerings and to develop new courses; the Company’s ability to maintain and enhance its brand; the Company’s ability to maintain and continue to improve its teaching results; and the Company’s ability to compete effectively against its competitors. Further information regarding these and other risks is included in the Company’s reports filed with, or furnished to the U.S. Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of this press release, and the Company undertakes no duty to update such information or any forward-looking statement, except as required under applicable law.
About Gaotu Techedu Inc.
Gaotu is a technology-driven education company and online large-class tutoring service provider in China. The Company offers learning services and educational content & digitalized learning products. Gaotu adopts an online live large-class format to deliver its courses, which the Company believes is the most effective and scalable model to disseminate scarce high-quality teaching resources to aspiring students in China. Big data analytics permeates every aspect of the Company’s business and facilitates the application of the latest technology to improve teaching delivery, student learning experience, and operational efficiency.
About Non-GAAP Financial Measures
The Company uses gross billings, non-GAAP gross profit, non-GAAP income (loss) from operations and non-GAAP net income (loss), each a non-GAAP financial measure, in evaluating its operating results and for financial and operational decision-making purposes.
The Company defines gross billings for a specific period as the total amount of cash received for the sale of course offerings in such period, net of the total amount of refunds in such period. The Company’s management uses gross billings as a performance measurement because the Company generally bills its students for the entire course fee at the time of sale of its course offerings and recognizes revenue proportionally as the classes are delivered. For some courses, the Company continues to provide students with 12 months to 36 months access to the pre-recorded audio-video courses after the online live courses are delivered. The Company believes that gross billings provides valuable insight into the sales of its course packages and the performance of its business. As gross billings have material limitations as an analytical metrics and may not be calculated in the same manner by all companies, it may not be comparable to other similarly titled measures used by other companies.
Non-GAAP gross profit, non-GAAP income (loss) from operations and non-GAAP net income (loss) exclude share-based compensation expenses. The Company believes that these non-GAAP financial measures provide meaningful supplemental information regarding its performance and liquidity by excluding share-based expenses that may not be indicative of its operating performance from a cash perspective. The Company believes that both management and investors benefit from these non-GAAP financial measures in assessing its performance and when planning and forecasting future periods. These non-GAAP financial measures also facilitate management’s internal comparisons to the Company’s historical performance. A limitation of using non-GAAP measures is that these non-GAAP measures exclude share-based compensation charges that have been and will continue to be for the foreseeable future a significant recurring expense in the Company’s business.
The presentation of these non-GAAP financial measures is not intended to be considered in isolation from or as a substitute for the financial information prepared and presented in accordance with GAAP. For more information on these non-GAAP financial measures, please see the table captioned “Reconciliations of non-GAAP measures to the most comparable GAAP measures” set forth at the end of this release.
The accompanying tables have more details on the reconciliations between GAAP financial measures that are most directly comparable to non-GAAP financial measures.
Exchange Rate
The Company’s business is primarily conducted in China and a significant majority of revenues generated are denominated in Renminbi (“RMB”). This announcement contains currency conversions of RMB amounts into U.S. dollars (“USD”) solely for the convenience of the reader. Unless otherwise noted, all translations from RMB to USD are made at a rate of RMB7.0176 to USD1.0000, the effective noon buying rate for September 30, 2024 as set forth in the H.10 statistical release of the Federal Reserve Board. No representation is made that the RMB amounts could have been, or could be, converted, realized or settled into USD at that rate on September 30, 2024, or at any other rate.
For further information, please contact:
Gaotu Techedu Inc.
Investor Relations
E-mail: ir@gaotu.cn
Christensen
In China
Ms. Vivian Wang
Phone: +852-2232-3978
E-mail: gotu@christensencomms.com
In the US
Ms. Linda Bergkamp
Phone: +1-480-614-3004
Email: linda.bergkamp@christensencomms.com
Gaotu Techedu Inc.
Unaudited condensed consolidated balance sheets
(In thousands of RMB and USD, except for share, per share and per ADS data)
As of December 31,
As of September 30,
2023
2024
2024
RMB
RMB
USD
ASSETS
Current assets
Cash and cash equivalents
636,052
855,815
121,953
Restricted cash
33,901
6,874
980
Short-term investments
2,253,910
1,482,924
211,315
Inventory, net
24,596
53,404
7,610
Prepaid expenses and other current assets, net
638,248
555,722
79,190
Total current assets
3,586,707
2,954,739
421,048
Non-current assets
Operating lease right-of-use assets
189,662
574,743
81,900
Property, equipment and software, net
533,531
626,880
89,330
Land use rights, net
26,568
25,964
3,700
Long-term investments
1,029,632
964,363
137,421
Deferred tax assets
11,312
–
–
Rental deposit
17,742
43,751
6,234
Other non-current assets
18,155
17,920
2,553
TOTAL ASSETS
5,413,309
5,208,360
742,186
LIABILITIES
Current liabilities
Accrued expenses and other current liabilities
(including accrued expenses and other current
liabilities of the consolidated VIE without
recourse to the Group of RMB484,222
and RMB667,944 as of December 31, 2023
and September 30, 2024, respectively)
805,032
1,070,433
152,536
Deferred revenue, current portion of the
consolidated VIE without recourse to the Group
1,113,480
1,223,614
174,364
Operating lease liabilities, current portion
(including current portion of operating lease
liabilities of the consolidated VIE without
recourse to the Group of RMB34,401 and
RMB123,783 as of December 31, 2023 and
September 30, 2024, respectively)
50,494
164,178
23,395
Income tax payable (including income tax
payable of the consolidated VIE without
recourse to the Group of RMB4,210 and
RMB102 as of December 31, 2023 and
September 30, 2024, respectively)
4,278
133
19
Total current liabilities
1,973,284
2,458,358
350,314
Gaotu Techedu Inc.
Unaudited condensed consolidated balance sheets
(In thousands of RMB and USD, except for share, per share and per ADS data)
As of December 31,
As of September 30,
2023
2024
2024
RMB
RMB
USD
Non-current liabilities
Deferred revenue, non-current portion of
the consolidated VIE without recourse
to the Group
124,141
215,603
30,723
Operating lease liabilities, non-current
portion (including non-current portion
of operating lease liabilities of the
consolidated VIE without recourse
to the Group of RMB121,277 and
RMB382,747 as of December 31, 2023
and September 30, 2024, respectively)
137,652
397,466
56,638
Deferred tax liabilities (including deferred
tax liabilities of the consolidated VIE
without recourse to the Group of
RMB71,850 and RMB70,524 as of
December 31, 2023 and September 30,
2024, respectively)
71,967
70,664
10,070
TOTAL LIABILITIES
2,307,044
3,142,091
447,745
SHAREHOLDERS’ EQUITY
Ordinary shares
116
116
17
Treasury stock, at cost
(85,178)
(216,494)
(30,850)
Additional paid-in capital
7,987,957
7,994,101
1,139,150
Accumulated other comprehensive loss
(33,209)
(34,913)
(4,975)
Statutory reserve
50,225
50,225
7,157
Accumulated deficit
(4,813,646)
(5,726,766)
(816,058)
TOTAL SHAREHOLDERS’ EQUITY
3,106,265
2,066,269
294,441
TOTAL LIABILITIES AND TOTAL
SHAREHOLDERS’ EQUITY
5,413,309
5,208,360
742,186
Gaotu Techedu Inc.
Unaudited condensed consolidated statements of operations
(In thousands of RMB and USD, except for share, per share and per ADS data)
For the three months ended September 30,
For the nine months ended September 30,
2023
2024
2024
2023
2024
2024
RMB
RMB
USD
RMB
RMB
USD
Net revenues
789,413
1,208,253
172,175
2,199,799
3,164,935
451,000
Cost of revenues
(218,126)
(429,791)
(61,245)
(562,488)
(1,014,638)
(144,585)
Gross profit
571,287
778,462
110,930
1,637,311
2,150,297
306,415
Operating expenses:
Selling expenses
(434,428)
(885,769)
(126,221)
(1,035,514)
(2,227,547)
(317,423)
Research and development expenses
(130,618)
(189,305)
(26,976)
(325,997)
(503,013)
(71,679)
General and administrative expenses
(105,782)
(193,495)
(27,573)
(236,891)
(452,296)
(64,452)
Total operating expenses
(670,828)
(1,268,569)
(180,770)
(1,598,402)
(3,182,856)
(453,554)
(Loss)/income from operations
(99,541)
(490,107)
(69,840)
38,909
(1,032,559)
(147,139)
Interest income
24,153
15,661
2,232
57,226
55,608
7,924
Realized gains from investments
7,579
6,001
855
25,961
20,285
2,891
Other income, net
15,782
3,964
565
21,695
52,220
7,441
(Loss)/income before provision for
income tax and share of results of
equity investees
(52,027)
(464,481)
(66,188)
143,791
(904,446)
(128,883)
Income tax (expenses)/benefits
(656)
(6,792)
(968)
(22,275)
(8,674)
(1,236)
Share of results of equity investees
(4,980)
–
–
(9,165)
–
–
Net (loss)/income
(57,663)
(471,273)
(67,156)
112,351
(913,120)
(130,119)
Net (loss)/income attributable to
Gaotu Techedu Inc.’s ordinary
shareholders
(57,663)
(471,273)
(67,156)
112,351
(913,120)
(130,119)
Net (loss)/income per ordinary share
Basic
(0.33)
(2.75)
(0.39)
0.65
(5.30)
(0.76)
Diluted
(0.33)
(2.75)
(0.39)
0.63
(5.30)
(0.76)
Net (loss)/income per ADS
Basic
(0.22)
(1.83)
(0.26)
0.43
(3.54)
(0.50)
Diluted
(0.22)
(1.83)
(0.26)
0.42
(3.54)
(0.50)
Weighted average shares used in net
(loss)/income per share
Basic
174,631,114
171,135,287
171,135,287
174,107,221
172,165,794
172,165,794
Diluted
174,631,114
171,135,287
171,135,287
179,488,050
172,165,794
172,165,794
Note: Three ADSs represent two ordinary shares.
Gaotu Techedu Inc.
Reconciliations of non-GAAP measures to the most comparable GAAP measures
(In thousands of RMB and USD, except for share, per share and per ADS data)
For the three months ended September 30,
For the nine months ended September 30,
2023
2024
2024
2023
2024
2024
RMB
RMB
USD
RMB
RMB
USD
Net revenues
789,413
1,208,253
172,175
2,199,799
3,164,935
451,000
Less: other revenues(1)
26,319
60,581
8,633
62,675
117,081
16,684
Add: VAT and surcharges
47,542
72,056
10,268
134,492
192,049
27,367
Add: ending deferred revenue
761,301
1,439,217
205,087
761,301
1,439,217
205,087
Add: ending refund liability
47,631
77,869
11,096
47,631
77,869
11,096
Less: beginning deferred revenue
922,576
1,582,135
225,452
959,333
1,237,621
176,360
Less: beginning refund liability
57,650
85,520
12,187
60,597
67,157
9,570
Gross billings
639,342
1,069,159
152,354
2,060,618
3,452,211
491,936
Note (1): Include miscellaneous revenues generated from services other than courses.
For the three months ended September 30,
For the nine months ended September 30,
2023
2024
2024
2023
2024
2024
RMB
RMB
USD
RMB
RMB
USD
Gross profit
571,287
778,462
110,930
1,637,311
2,150,297
306,415
Share-based compensation expenses(1)
in cost of revenues
1,522
2,265
323
9,097
4,543
647
Non-GAAP gross profit
572,809
780,727
111,253
1,646,408
2,154,840
307,062
(Loss)/income from operations
(99,541)
(490,107)
(69,840)
38,909
(1,032,559)
(147,139)
Share-based compensation expenses(1)
15,934
14,078
2,006
42,674
40,924
5,832
Non-GAAP (loss)/income from operations
(83,607)
(476,029)
(67,834)
81,583
(991,635)
(141,307)
Net (loss)/income
(57,663)
(471,273)
(67,156)
112,351
(913,120)
(130,119)
Share-based compensation expenses(1)
15,934
14,078
2,006
42,674
40,924
5,832
Non-GAAP net (loss)/income
(41,729)
(457,195)
(65,150)
155,025
(872,196)
(124,287)
Note (1): The tax effects of share-based compensation expenses adjustments were nil.
View original content:https://www.prnewswire.com/news-releases/gaotu-techedu-announces-third-quarter-2024-unaudited-financial-results-302321989.html
SOURCE Gaotu Techedu Inc.
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With the addition of Schulz, Fulton’s Board will have 11 members, and he will serve on the Audit and Risk committees. Schulz has also been appointed to the board of directors of Fulton’s banking subsidiary, Fulton Bank, N.A.
Schulz served as Senior Vice President and Chief Financial Officer of Wesco International, Inc. (“Wesco”) from 2016 to June 2020, Executive Vice President and Chief Financial Officer of Wesco from June 2020 to February 2026 and as Executive Vice President and Special Advisor to the CEO of Wesco from February 2026 until his retirement on May 31, 2026.
Prior to joining Wesco, Schulz served as Senior Vice President and Chief Operating Officer of Armstrong Flooring, Inc. and was previously Senior Vice President and Chief Financial Officer of Armstrong World Industries, Inc. and Vice President of Finance of the Armstrong Building Products division.
Before joining Armstrong World Industries in 2011, he held various financial leadership roles with Procter & Gamble and The J.M. Smucker Company. He was also an officer in the United States Marine Corps.
In 2025, Schulz joined the board of Sterling Infrastructure, Inc., and he was appointed as chair of the audit committee in 2026. He also serves on the company’s compensation and talent development committee.
ABOUT FULTON FINANCIAL CORPORATION
Fulton, a $34 billion Lancaster, Pa.-based financial holding company, has more than 3,400 employees and operates more than 215 financial centers in Pennsylvania, New Jersey, Maryland, Delaware and Virginia through Fulton Bank, N.A. Additional information on Fulton can be found at https://investor.fultonbank.com.
Contact: Steve Trapnell
717-291-2739
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SOURCE Fulton Financial Corporation
Technology
Octavio Marquez Elected to MSA Safety Board of Directors
Published
7 minutes agoon
July 21, 2026By
PITTSBURGH, July 21, 2026 /PRNewswire/ — The Board of Directors of MSA Safety Inc. (NYSE: MSA), a global leader in the development of advanced industrial safety technology products and solutions, today announced that Octavio Marquez, president and chief executive officer of Diebold Nixdorf, has been elected to the company’s Board of Directors. His election was part of the MSA Board’s regular succession plans.
“We are very pleased to have the opportunity to add Octavio to the MSA Board,” said Robert A. Bruggeworth, MSA chairman. “He brings a broad range of executive leadership experience, including strategy development, capital allocation, business transformation and serving international markets, which will serve MSA well.”
“Octavio’s perspectives will be an asset to me and our entire Executive Leadership Team,” said Steven C. Blanco, MSA president and CEO. “It is a pleasure to welcome Octavio to MSA, and I look forward to working with him.”
Mr. Marquez joined Diebold Nixdorf in 2014 and has held senior leadership roles across the company’s Global Banking organization and its Americas region, including as executive vice president of Global Banking and senior vice president of the Americas. Before joining Diebold Nixdorf, Mr. Marquez held leadership positions at Dell EMC, Hewlett Packard Enterprise, IBM and NCR.
Diebold Nixdorf automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world’s top 100 financial institutions and top 25 global retailers, its integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of customers every day. Headquartered in North Canton, Ohio, Diebold Nixdorf employs approximately 20,000 employees globally, supporting more than 100 countries.
Mr. Marquez holds a degree in business and finance from Universidad Iberoamericana and has completed executive education programs at MIT Sloan, The Wharton School and The University of Texas at Austin.
About MSA Safety
MSA Safety Incorporated (NYSE: MSA) is the global leader in advanced industrial safety technology products and solutions. Driven by its singular mission of safety, the company has been at the forefront of safety innovation since 1914, protecting workers and facility infrastructure around the world across a broad range of diverse end markets while creating sustainable value for shareholders. With 2025 revenues of $1.9 billion, MSA Safety is headquartered in Cranberry Township, Pennsylvania, and employs a team of approximately 5,300 associates across its more than 40 international locations. For more information, please visit www.MSASafety.com.
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SOURCE MSA Safety
Technology
BlueFolder Field Service Software Launches New AI-Powered Features to Transform How Teams Work
Published
7 minutes agoon
July 21, 2026By
New AI capabilities instantly surface customer insights and transform technician notes into actionable summaries to help field service teams work faster, stay aligned, and deliver better service
AUBURN, Ala., July 21, 2026 /PRNewswire/ — BlueFolder field service software recently announced the launch of two powerful new AI features: AI-Powered Customer Summaries and AI-Powered Field Notes Summarization. Together, these capabilities are designed to eliminate the time-consuming, manual work of reviewing fragmented customer records and lengthy technician notes—giving field service teams instant clarity to respond faster, make smarter decisions, and deliver exceptional service.
Built directly into the BlueFolder platform, both features leverage artificial intelligence to automatically compile and summarize complex, unstructured data into clear, easy-to-read overviews. The result: technicians, dispatchers, and managers always have the context they need, right when they need it.
AI-Powered Customer Summaries
As field service organizations grow, customer information becomes increasingly scattered across emails, service request logs, and communication histories. BlueFolder’s AI Customer Summary feature addresses this challenge head-on by consolidating those interactions into a single, actionable snapshot.
Instead of manually digging through multiple records before a service call or customer interaction, teams can now access a real-time summary highlighting key concerns, past service activity, and recent updates. The feature goes beyond basic summarization and surfaces critical business insights such as equipment past due for maintenance, approaching warranty expirations, and proactive revenue opportunities, empowering teams to recommend follow-ups or upgrades directly from the customer record.
Built-in traceability links each summary back to its original source communications, so users can validate insights with confidence, ensuring both speed and accuracy in every customer interaction.
AI-Powered Field Notes Summarization
In many service organizations, technicians log updates across multiple visits, often resulting in long, fragmented notes that are difficult to review at a glance. BlueFolder’s AI Field Notes Summarization feature solves this by automatically condensing multiple technician entries into a structured summary that highlights key milestones, actions taken, and next steps.
Rather than scrolling through pages of updates, managers and dispatchers can immediately understand job status and determine what needs to happen next, improving alignment between field and office teams, accelerating decision-making, and reducing miscommunication. The feature is especially valuable for complex or multi-day jobs, where clear continuity and smooth technician handoffs are critical to delivering consistent service. It’s another featuring making BlueFolder’s work order management software capabilities stronger every day.
“History is one of the most powerful tools a service team has — the problem is it’s usually buried. BlueFolder’s new AI features fix that. Your team walks into every interaction already knowing the customer, knowing the equipment, and exactly where things stand. That changes the entire experience,” says John Shaw, VP, Technology, Service Operations.
AI as a Core Part of the BlueFolder Platform
The launch of these two features reflects BlueFolder’s broader commitment to embedding AI throughout its field service management software as an integrated layer of intelligence that makes every workflow smarter. Rather than requiring teams to change how they work, BlueFolder’s AI capabilities are designed to surface the right information at the right moment automatically, within the tools that technicians, dispatchers, and managers already use every day.
“AI is transforming what’s possible in field service, and BlueFolder is answering that call. These features are the result of deep platform expertise and a clear vision for where the industry is headed. We’re embedding intelligence throughout the platform because we know it makes our customers more competitive, more efficient, and better positioned to grow,” says Stephen Myslicki, Group President of Field Services.
Availability
Both AI-Powered Customer Summaries and AI-Powered Field Notes Summarization are available now to BlueFolder customers as optional, easy-to-enable features within the platform. They are part of BlueFolder’s growing suite of AI-driven capabilities designed to help field service organizations operate more efficiently and scale with confidence.
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SOURCE BlueFolder
FULTON FINANCIAL CORPORATION APPOINTS DAVID S. SCHULZ TO BOARD OF DIRECTORS
Octavio Marquez Elected to MSA Safety Board of Directors
BlueFolder Field Service Software Launches New AI-Powered Features to Transform How Teams Work
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