Technology
Tecsys Reports Financial Results for the Second Quarter of Fiscal 2025
Published
2 years agoon
By
SaaS revenue up 34% as ARR passes $100 million
MONTREAL, Dec. 4, 2024 /CNW/ — Tecsys Inc. (TSX: TCS), an industry-leading supply chain management SaaS company, today announced its results for the second quarter of fiscal 2025, ended October 31, 2024. All dollar amounts are expressed in Canadian currency and are prepared in accordance with International Financial Reporting Standards (IFRS).
“Tecsys delivered strong second-quarter results, marked by major milestones in our SaaS business,” said Peter Brereton, president and CEO at Tecsys. “We crossed some key thresholds as RPO surpassed $200 million and ARR exceeded $100 million, demonstrating the strength of our SaaS strategy and the trust our customers place in us. We are seeing the positive impact of our investments in innovation and customer success, positioning us well to capitalize on emerging opportunities.”
Mark Bentler, chief financial officer of Tecsys Inc., added, “Our fiscal 2025 financial performance reflects steady progress across key metrics, with year-to-date SaaS bookings up 20% over last year and our SaaS margins continuing to improve as we scale the business and continue to invest in platform optimization.”
Second quarter highlights:
SaaS revenue increased by 34% to $16.1 million, up from $12.1 million in Q2 2024.SaaS subscription bookingsi (measured on an ARRi basis) were $3.7 million, flat compared to the second quarter of fiscal 2024.SaaS Remaining Performance Obligation (RPOi) increased by 39% to $203.8 million at October 31, 2024, up from $146.7 million at the same time last year.Total revenue increased to $42.4 million compared to $41.5 million in Q2 2024.Net profit was $0.8 million or $0.05 per share on a fully diluted basis in Q2 2025, compared to a net loss of $0.3 million or $0.02 per share for the same period in fiscal 2024.Adjusted EBITDAii was $2.9 million compared to $1.0 million reported in Q2 last year.In the second quarter of fiscal 2025, Tecsys acquired 51,600 of its outstanding common shares for approximately $2.1 million as part of its ongoing Normal Course Issuer Bid, compared to 25,800 shares acquired in the same period last year for approximately $0.7 million.
Year-to-date performance for first half of fiscal 2025
SaaS revenue increased by 33% to $31.4 million, up from $23.6 million in the same period of fiscal 2024.SaaS subscription bookingsi (measured on an ARRi basis) increased by 20% to $6.8 million, compared to $5.7 million in the same period of fiscal 2024.Total revenue increased to $84.7 million compared to $83.5 million in the same period of fiscal 2024.Net profit was $1.6 million ($0.11 per basic share or $0.10 per fully diluted share) in the first half of fiscal 2025, compared to a net profit of $0.8 million ($0.06 per basic and fully diluted share) for the same period in fiscal 2024.Adjusted EBITDAii was $5.5 million compared to $4.2 million reported in the same period of fiscal 2024.In the first half of fiscal 2025, Tecsys acquired 111,200 of its outstanding common shares for approximately $4.3 million as part of its ongoing Normal Course Issuer Bid, compared to 25,800 shares acquired in the same period last year for $0.7 million.
Financial guidance:
Tecsys is maintaining FY25 guidance on SaaS revenue growth at 30-32% as well as FY25 and FY26 adjusted EBITDA margins at 8-9% and 10-11%, respectively. Based on the ongoing unpredictability of hardware revenue and a rapidly evolving business model that is impacting professional services, Tecsys is revising Fiscal 2025 total revenue guidance to roughly flat.
On December 4, 2024, the Company declared a quarterly dividend of $0.085 per share to be paid on January 3, 2025 to shareholders of record on December 18, 2024.
Pursuant to the Canadian Income Tax Act, dividends paid by the Company to Canadian residents are considered to be “eligible” dividends.
i See Key Performance Indicators in Management’s Discussion and Analysis of the Q2 2025 Financial Statements.
ii See Non-IFRS Performance Measures in Management’s Discussion and Analysis of the Q2 2025 Financial Statements
Q2 2025 Financial Results Conference Call
Date: December 5, 2024
Time: 8:30 a.m. ET
Phone number: 800-836-8184 or 646-357-8785
The call can be replayed until December 12, 2024, by calling:
888-660-6345 or 646-517-4150 (access code: 91117#)
About Tecsys
Tecsys is a global provider of advanced supply chain solutions. With a commitment to innovation and customer success, the company equips organizations with the essential software, technology and expertise needed for operational excellence and competitive advantage. Its cloud solutions serve a diverse range of industries, including healthcare, distribution and converging commerce, across multiple complex, regulated and high-volume markets. Built on the Itopia® low-code application platform, Tecsys’ offerings include enterprise resource planning, warehouse management, consolidated service management, distribution and transportation management, supply management at the point of use and order management solutions. Tecsys provides critical data insights and control across the supply chain, ensuring that organizations are agile, responsive and scalable.
Tecsys is publicly traded on the Toronto Stock Exchange under the ticker symbol TCS. For more about Tecsys and its solutions, please visit www.tecsys.com.
Forward Looking Statements
The statements in this news release relating to matters that are not historical fact are forward-looking statements that are based on management’s beliefs and assumptions. Such statements are not guarantees of future performance and are subject to a number of uncertainties, including but not limited to future economic conditions, the markets that Tecsys Inc. serves, the actions of competitors, major new technological trends, and other factors beyond the control of Tecsys Inc., which could cause actual results to differ materially from such statements. More information about the risks and uncertainties associated with Tecsys Inc.’s business can be found in the MD&A section of the Company’s annual report and the most recently filed annual information form. These documents have been filed with the Canadian securities commissions and are available on our website (www.tecsys.com) and on SEDAR+ (www.sedarplus.ca).
Copyright © Tecsys Inc. 2024. All names, trademarks, products, and services mentioned are registered or unregistered trademarks of their respective owners.
Non-IFRS Measures
Reconciliation of EBITDA and Adjusted EBITDA
EBITDA is calculated as earnings before interest expense, interest income, income taxes, depreciation and amortization. Adjusted EBITDA is calculated as EBITDA before stock-based compensation and restructuring costs. The exclusion of interest expense, interest income, income taxes and restructuring costs eliminates the impact on earnings derived from non-operational activities and non-recurring items, and the exclusion of depreciation, amortization and stock-based compensation eliminates the non-cash impact of these items.
The Company believes that these measures are useful measures of financial performance without the variation caused by the impacts of the items described above and that could potentially distort the analysis of trends in our operating performance. In addition, they are commonly used by investors and analysts to measure a company’s performance, its ability to service debt and to meet other payment obligations, or as a common valuation measurement. Excluding these items does not imply that they are necessarily non-recurring. Management believes these non-IFRS financial measures, in addition to conventional measures prepared in accordance with IFRS, enable investors to evaluate the Company’s operating results, underlying performance and future prospects in a manner similar to management. Although EBITDA and Adjusted EBITDA are frequently used by securities analysts, lenders and others in their evaluation of companies, they have limitations as an analytical tool, and should not be considered in isolation, or as a substitute for analysis of the Company’s results as reported under IFRS.
The reconciliation of EBITDA and Adjusted EBITDA to the most directly comparable IFRS measure is provided below.
Three months
ended October 31,
Six months
ended October 31,
Trailing 12 months
ended October 31,
(in thousands of CAD)
2024
2023
2024
2023
2024
2023
Net profit (loss) for the period
$
758
$
(340)
$
1,556
$
831
$
2,574
$
2,165
Adjustments for:
Depreciation of property and equipment and right-of-use assets
377
377
748
761
1,464
1,677
Amortization of deferred development costs
198
147
395
289
689
569
Amortization of other intangible assets
328
394
662
790
1,365
1,603
Interest expense
24
53
49
91
121
200
Interest income
(163)
(253)
(380)
(522)
(873)
(954)
Income taxes
427
(81)
863
778
726
1,988
EBITDA
$
1,949
$
297
$
3,893
$
3,018
$
6,066
$
7,248
Adjustments for:
Stock based compensation
993
724
1,640
1,176
2,765
2,169
Restructuring costs
–
–
–
–
2,122
–
Adjusted EBITDAii
$
2,942
$
1,021
$
5,533
$
4,194
$
10,953
$
9,417
Condensed Interim Consolidated Statements of Financial Position
(Unaudited)
(In thousands of Canadian dollars)
October 31, 2024
April 30, 2024
Assets
Current assets
Cash and cash equivalents
$
16,848
$
18,856
Short-term investments
11,496
16,713
Accounts receivable
21,846
22,090
Work in progress
4,498
4,248
Other receivables
375
134
Tax credits
8,704
6,422
Inventory
2,116
1,359
Prepaid expenses and other
8,227
9,143
Total current assets
74,110
78,965
Non-current assets
Other long-term receivables and assets
545
421
Tax credits
5,748
4,737
Property and equipment
1,255
1,372
Right-of-use assets
1,044
1,251
Contract acquisition costs
4,356
4,478
Deferred development costs
3,173
2,683
Other intangible assets
7,196
7,703
Goodwill
17,570
17,363
Deferred tax assets
9,073
9,073
Total non-current assets
49,960
49,081
Total assets
$
124,070
$
128,046
Liabilities
Current liabilities
Accounts payable and accrued liabilities
18,933
20,030
Deferred revenue
36,925
36,211
Lease obligations
834
812
Total current liabilities
56,692
57,053
Non-current liabilities
Other long-term accrued liabilities
568
496
Deferred tax liabilities
649
826
Lease obligations
890
1,302
Total non-current liabilities
2,107
2,624
Total liabilities
$
58,799
$
59,677
Equity
Share capital
$
52,628
$
52,256
Contributed surplus
6,970
9,417
Retained earnings
7,309
8,121
Accumulated other comprehensive loss
(1,636)
(1,425)
Total equity attributable to the owners of the Company
65,271
68,369
Total liabilities and equity
$
124,070
$
128,046
Condensed Interim Consolidated Statements of Income (loss) and Comprehensive Income (loss)
(Unaudited)
(In thousands of Canadian dollars, except per share data)
Three Months Ended
October 31,
Six Months Ended
October 31,
2024
2023
2024
2023
Revenue:
SaaS
$
16,130
$
12,072
$
31,444
$
23,567
Maintenance and Support
7,703
8,899
16,418
17,197
Professional Services
14,145
12,869
27,532
27,777
License
444
252
1,305
708
Hardware
4,020
7,397
8,019
14,215
Total revenue
42,442
41,489
84,718
83,464
Cost of revenue
21,994
23,144
44,542
45,619
Gross profit
20,448
18,345
40,176
37,845
Operating expenses:
Sales and marketing
9,052
8,645
17,404
16,316
General and administration
3,199
2,971
6,177
5,930
Research and development, net of tax credits
7,205
7,133
14,536
14,245
Total operating expenses
19,456
18,749
38,117
36,491
Profit (loss) from operations
992
(404)
2,059
1,354
Other income (costs)
193
(17)
360
255
Profit (loss) before income taxes
1,185
(421)
2,419
1,609
Income tax expense (benefit)
427
(81)
863
778
Net profit (loss)
$
758
$
(340)
$
1,556
$
831
Other comprehensive income (loss):
Effective portion of changes in fair value on designated revenue hedges
(513)
(5,573)
(533)
(3,000)
Exchange differences on translation of foreign operations
165
92
322
(334)
Comprehensive income (loss)
$
410
$
(5,821)
$
1,345
$
(2,503)
Basic earnings (loss) per common share
$
0.05
$
(0.02)
$
0.11
$
0.06
Diluted earnings (loss) per common share
$
0.05
$
(0.02)
$
0.10
$
0.06
Condensed Interim Consolidated Statements of Cash Flows
(Unaudited)
(In thousands of Canadian dollars)
Three Months Ended
October 31,
Six Months Ended
October 31,
2024
2023
2024
2023
Cash flows from operating activities:
Net profit (loss)
$
758
$
(340)
$
1,556
$
831
Adjustments for:
Depreciation of property and equipment and right-of-use-assets
377
377
748
761
Amortization of deferred development costs
198
147
395
289
Amortization of other intangible assets
328
394
662
790
Interest (income) expense and foreign exchange (gain) loss
(193)
17
(360)
(255)
Unrealized foreign exchange and other
206
600
83
(598)
Non-refundable tax credits
(505)
(774)
(934)
(1,214)
Stock-based compensation
993
724
1,640
1,176
Income taxes
184
362
187
376
Net cash from operating activities excluding changes in non-cash working capital items related to operations
2,346
1,507
3,977
2,156
Accounts receivable
(2,132)
4,045
302
2,225
Work in progress
2,245
(1,390)
(241)
(2,219)
Other receivables and assets
84
214
(436)
(48)
Tax credits
(1,325)
(1,248)
(2,359)
(2,319)
Inventory
(40)
(242)
(754)
(1,084)
Prepaid expenses
60
(358)
963
(641)
Contract acquisition costs
119
137
80
140
Accounts payable and accrued liabilities
1,119
273
(2,000)
(3,293)
Deferred revenue
3,652
1,246
691
2,622
Changes in non-cash working capital items related to operations
3,782
2,677
(3,754)
(4,617)
Net cash provided by (used in) operating activities
6,128
4,184
223
(2,461)
Cash flows from financing activities:
Payment of lease obligations
(204)
(199)
(402)
(398)
Payment of dividends
(2,368)
(2,208)
(2,368)
(2,208)
Interest paid
(24)
(53)
(49)
(91)
Issuance of common shares on exercise of stock options
320
881
597
2,644
Shares repurchased and cancelled
(2,101)
(673)
(4,312)
(673)
Net cash used in financing activities
(4,377)
(2,252)
(6,534)
(726)
Cash flows from investing activities:
Interest received
3
33
27
69
Transfers from short-term investments
5,022
–
5,570
22
Acquisitions of property and equipment
(200)
(163)
(409)
(265)
Deferred development costs
(433)
(253)
(885)
(500)
Net cash provided by (used in) investing activities
4,392
(383)
4,303
(674)
Net increase (decrease) in cash and cash equivalents
during the period
6,143
1,549
(2,008)
(3,861)
Cash and cash equivalents – beginning of period
10,705
15,825
18,856
21,235
Cash and cash equivalents – end of period
$
16,848
$
17,374
$
16,848
$
17,374
Condensed Interim Consolidated Statements of Changes in Equity
(Unaudited)
(In thousands of Canadian dollars, except number of shares)
Share capital
Contributed
Surplus
Accumulated other
comprehensive
(loss) income
Retained
earnings
Total
Number
Amount
Balance, May 1, 2024
14,840,150
$
52,256
$
9,417
$
(1,425)
$
8,121
$
68,369
Net profit
–
–
–
–
1,556
1,556
Other comprehensive (loss) income:
Effective portion of changes in fair value on designated revenue hedges
–
–
–
(533)
–
(533)
Exchange difference on translation of foreign operations
–
–
–
322
–
322
Total comprehensive (loss) income
–
–
–
(211)
1,556
1,345
Shares repurchased and cancelled
(111,200)
(394)
(3,918)
–
–
(4,312)
Stock-based Compensation
–
–
1,640
–
–
1,640
Dividends to equity owners
–
–
–
–
(2,368)
(2,368)
Share options exercised
23,899
766
(169)
–
–
597
Total transactions with owners of the Company
(87,301)
$
372
(2,447)
$
–
$
(2,368)
$
(4,443)
Balance, October 31, 2024
14,752,849
$
52,628
$
6,970
$
(1,636)
$
7,309
$
65,271
Balance, May 1, 2023
14,582,837
$
44,338
15,285
$
(17)
$
10,832
$
70,438
Net profit
–
–
–
–
831
831
Other comprehensive income:
–
Effective portion of changes in fair value on designated revenue hedges
–
–
–
(3,000)
–
(3,000)
Exchange difference on translation of foreign operations
–
–
–
(334)
–
(334)
Total comprehensive (loss) income
–
–
–
(3,334)
831
(2,503)
Shares repurchased and cancelled
(25,800)
(84)
(589)
–
–
(673)
Stock-based Compensation
–
–
1,176
–
–
1,176
Dividends to equity owners
–
–
–
–
(2,208)
(2,208)
Share options exercised
161,249
3,388
(744)
–
–
2,644
Total transactions with owners of the Company
135,449
$
3,304
(157)
$
–
$
(2,208)
$
939
Balance, October 31, 2023
14,718,286
$
47,642
15,128
$
(3,351)
$
9,455
$
68,874
SOURCE Tecsys Inc.
You may like
Technology
NUH WINS GOLD AT IHF AWARDS 2026 FOR GREEN OPERATING THEATRE PROGRAMME
Published
33 minutes agoon
October 22, 2026By
NUH won Gold and received an Honourable Mention for its sustainability efforts at the International Hospital Federation Awards 2026, alongside presentations of its green surgical initiatives, digital health and organisational improvement initiatives at the World Hospital Congress.
SINGAPORE, Oct. 21, 2026 /PRNewswire/ — The National University Hospital (NUH) has won the Gold Award (Low Carbon Healthcare) for its Green Operating Theatre programme at the International Hospital Federation (IHF) Awards 2026. The hospital also received an Honourable Mention (Hospital Sustainability Acceleration) for its system-wide approach to embedding sustainability across healthcare delivery and hospital operations.
The awards were presented at the 49th World Hospital Congress in Seoul, where NUH is also sharing other initiatives in environmental sustainability, digital health and organisational improvement.
Professor Aymeric Lim, Chief Executive Officer of NUH, said: “Healthcare must become more sustainable without compromising patient care. Our teams have shown that simple, practical changes on the ground, from the way we run our operating theatres to how we use resources, can make a real difference. This recognition belongs to the multi-disciplinary teams and partners who turned ideas into everyday practice, and who continue to improve how we care for our patients.”
Advancing low-carbon healthcare by reducing the environmental impact of surgical care
NUH’s Green Operating Theatre (OT) programme began with efforts to reduce the use of high-carbon anaesthetic gases. What started as a targeted decarbonisation initiative has since grown into a hospital-wide programme that brings together clinicians, nurses, operations teams and facilities staff to drive sustainability across surgical practices, resource use, waste management and energy management.
The programme has achieved a 99 per cent reduction in the use of desflurane, a high-carbon anaesthetic gas, and delivered annual energy savings of about 660,000 kWh by optimising operating theatre ventilation during non-operating hours.
Surgical teams redesigned instrument sets used for high-volume knee replacement procedures to better reflect routine requirements, reducing emissions by almost 10,000 kg CO2e annually while also cutting water use and sterilisation workload. Efforts have also been made to reduce unnecessary consumables and expand medical recycling streams.
Collectively, these initiatives have generated valuable insights that NUH has actively shared through inter-cluster platforms and collaborations, helping to inform the adoption of low-carbon practices across Singapore’s public healthcare system.
Embedding sustainability into everyday healthcare delivery
NUH received an Honourable Mention for its organisation-wide approach to embedding sustainability into hospital planning and operations.
Guided by the IHF Sustainability Accelerator Tool, NUH integrated sustainability into leadership oversight, strategic planning and everyday decision-making, strengthening efforts in Appropriate Value-based Care, virtual care, procurement, workforce engagement and environmental stewardship.
This system-wide approach to advancing a sustainable healthcare system has been recognised internationally. In 2025, NUH became the first hospital worldwide to receive the Joint Commission International-Geneva Sustainability Centre’s Healthcare Sustainability Certification. This year, it was the only hospital in Singapore to be accorded the highest 5-Leaf distinction in Newsweek-Statista’s World’s Greenest Hospitals index.
A new model of rehabilitation care
Recognised as one of the top three healthcare innovations selected for the International Hospital Federation’s i-to-i Innovation Hub Awards 2026, the NUH Virtual Rehabilitation Centre (VRC) is helping to extend rehabilitation beyond hospital walls.
Developed as a virtual-first rehabilitation ecosystem, the VRC combines personalised patient education, self-management tools, AI-enabled telerehabilitation, remote monitoring and digital rehabilitation pathways to support patients throughout their recovery journey. By enabling rehabilitation to continue beyond traditional clinic visits, the VRC improves access to care, strengthens patient participation in recovery and allows therapists to focus their attention on patients with more complex rehabilitation needs. The digital home exercise programme, for instance, supports around 2,000 patients and records about 21,000 logins each month, freeing up the equivalent of 66 physiotherapist workdays annually for direct patient care.
The innovation demonstrates how technology can be used not simply to digitise existing services, but to transform how rehabilitation is delivered at scale.
Helping doctors work smarter with electronic medical records
NUH also presented results from its Great Epic Transformation (GET) programme at the 49th World Hospital Congress in Seoul. The hospital-wide programme trained specialist doctors to personalise their Epic electronic medical record (EMR) workflows, using customised note templates, order sets and shortcuts to work more efficiently.
Nine months after training, participating doctors spent 10.2 per cent less time in the EMR each day, equivalent to more than 33 hours saved per doctor annually, while time spent placing orders fell by 26.5 per cent. Twelve of 13 efficiency measures improved across both medical and surgical specialties. Based on annual estimates, the overall efficiency gains are valued at more than S$91 million a year.
The programme is being extended to allied health professionals and pharmacists across NUHS, with a target of reaching more than 2,000 healthcare professionals by the end of 2026.
About the National University Hospital (NUH)
The National University Hospital (NUH) is Singapore’s university hospital. While the hospital at Kent Ridge first received its patients on 24 June 1985, our legacy started from 1905, the date of the founding of what is today the NUS Yong Loo Lin School of Medicine. NUH is the principal teaching hospital of the medical school.
Our unique identity as a university hospital is a key attraction for healthcare professionals who aspire to do more than practise tertiary medical care. We offer an environment where research and teaching are an integral part of medicine, and continue to shape medicine and transform care for the community we care for.
We are an academic medical centre with over 1,200 beds, serving more than one million patients a year with over 50 medical, surgical and dental specialties. NUH is the only public and not-for-profit hospital in Singapore to provide trusted care for adults, women and children under one roof, including the only paediatric kidney and liver transplant programme in the country.
The NUH is a key member of the National University Health System (NUHS), one of three public healthcare clusters in Singapore. For more information, visit www.nuh.com.sg
Follow us on
Facebook | Instagram | LinkedIn | TikTok | YouTube
View original content to download multimedia:https://www.prnewswire.com/news-releases/nuh-wins-gold-at-ihf-awards-2026-for-green-operating-theatre-programme-302916198.html
SOURCE National University Hospital (NUH)
Technology
NEXCOM NGFW platforms secure growing traffic across modern academic networks
Published
33 minutes agoon
October 22, 2026By
TAIPEI, Oct. 21, 2026 /PRNewswire/ — NEXCOM, a leading supplier of network appliances, is helping academic institutions strengthen network security as digital learning expands across cloud platforms, AI-powered tools, remote access, and connected campus services.
As educational environments become more distributed, academic networks must support growing traffic and diverse connections while protecting sensitive data and maintaining reliable access to learning resources. NEXCOM’s Next-Generation Firewall (NGFW) platforms provide a centralized security layer for inspecting and controlling traffic across campus and remote environments.
Learn more about securing digital learning environments in the joint case study.
Centralized Security for Digital Learning
On campus, NGFW platforms can inspect traffic between academic networks and external resources as students and faculty access learning platforms and web services. For remote users, secure VPN connectivity supports authorized access to internal resources while enabling centralized security policies.
“Every new digital service in education adds value for students and educators, but it also adds traffic, connections, and another layer of security responsibility,” says Allan Chiu, VP of Networking and Communication Solutions at NEXCOM. “The challenge is making sure security keeps pace without slowing down the learning experience. NEXCOM’s NGFW platforms provide the performance and scalability needed to secure modern, highly distributed academic networks.”
Scalable Platforms for Network Security
NEXCOM’s portfolio provides scalable platforms for firewall, edge security, secure remote access, and demanding network security workloads. Key platforms include:
NSA 7160R: A 2U high-performance security platform powered by dual Intel® Xeon® Scalable processors, with eight PCIe 5.0 expansion slots and throughput of up to 1.6 Tbps.FTA 5190: A compact 1U edge server powered by Intel Xeon 6 SoC technology, designed for reliable connectivity and security at the network edge.
About NEXCOM
Founded in 1992 and headquartered in Taipei, Taiwan, NEXCOM is shaping the future of AI-powered networking with its software-defined solutions. Through its Network and Communication Solutions (NCS) unit, NEXCOM delivers cutting-edge platforms for Cybersecurity, OT Security, SD-WAN, SASE, Load Balancing, 5G uCPE, edge AI, and more. NCS specializes in professional design and manufacturing services, enabling reliable and scalable network infrastructures for businesses of all sizes. With a focus on innovation, NEXCOM’s solutions empower customers worldwide to build resilient, high-performance networks tailored to the demands of tomorrow’s connectivity challenges.
View original content to download multimedia:https://www.prnewswire.com/news-releases/nexcom-ngfw-platforms-secure-growing-traffic-across-modern-academic-networks-302916203.html
SOURCE NEXCOM International Co., Ltd.
Technology
Forrester’s 2027 B2B Go-To-Market Predictions: AI Agents Will Influence 75% Of B2B Purchase Decisions
Published
33 minutes agoon
October 22, 2026By
To remain competitive, providers must strengthen customer trust, substantiate value claims, and offer human expertise and guidance
SINGAPORE, Oct. 22, 2026 /PRNewswire/ — According to Forrester’s (Nasdaq: FORR) 2027 B2B go-to-market predictions, business buyers will increasingly deploy AI agents to handle tasks across the buying process, from supplier discovery and information gathering to contract-renewal analysis. While truly autonomous buying will remain concentrated in high-volume, low-risk, and repeatable purchases, the ubiquity of these agents will require providers to ensure that their systems and sellers can respond with speed, accuracy, and consistency.
Forrester’s B2B Predictions reports, covering topics including B2B go-to-market strategy, business buyers, and content and creative, offer forward-looking insights to help executives and their teams anticipate change, reduce uncertainty, and make confident decisions ahead of market shifts. Key highlights from the 2027 B2B go-to-market predictions include:
Buyers will double their human interactions to validate AI-generated recommendations. As AI becomes the primary interface for researching products and providers, buyers will encounter more AI-generated recommendations, synthetic content, automated outreach, and agent-mediated interactions. Since AI cannot fully judge service provider fit, feasibility, trust, or accountability, buyers will require conversations with provider teams and trusted third parties including analysts, customer references, and partners to confirm and validate buying decisions.Two-thirds of providers will lose deals because buyers cannot verify claims. Buyers already use AI-assisted search and analysis tools to gather information about products and vendors, synthesize provider claims, and fact check. As the reliance on these capabilities continue to advance, go-to-market teams will need to act fast to restructure content discovery for AI tools, including providing credible and consistent proof points that AI tools can index and validate.Most CMOs will cut programs or accept reduced capacity after overestimating AI gains. As pressure intensifies to reduce personnel costs with AI, marketing leaders will eliminate as many as 25% of roles in anticipation of productivity gains that fail to meet expectations. As a result, they will have to choose between cutting program budgets to restore capacity through rehiring, contractors, or agency support or accept reduced execution with a smaller team. In either case, lower campaign investment, weaker execution, or both will reduce marketing’s overall value contribution.
“In 2027, the defining challenge for B2B go-to-market leaders will be to make deliberate choices about what to automate and where human judgment still matters,” said Sharyn Leaver, chief research officer at Forrester. “As AI becomes ubiquitous across the buying process, B2B leaders that pair AI-driven speed and convenience with transparency, control, and trust will extract the most value from AI.”
Resources:
Download Forrester’s 2027 Predictions guide for B2B go-to-market.Register for Forrester’s webinar exploring the key trends reshaping B2B go-to-market strategies in 2027.Learn how to turn these predictions into action through Forrester’s global B2B events and research programs.
About Forrester
Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We empower leaders in technology, customer experience, digital, marketing, revenue, and product functions to make confident decisions in an AI-driven world and accelerate growth through customer obsession. Our unique research and continuous guidance model helps executives and their teams achieve their initiatives and outcomes faster and with confidence. To learn more, visit Forrester.com.
View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/forresters-2027-b2b-go-to-market-predictions-ai-agents-will-influence-75-of-b2b-purchase-decisions-302915245.html
SOURCE Forrester
NUH WINS GOLD AT IHF AWARDS 2026 FOR GREEN OPERATING THEATRE PROGRAMME
NEXCOM NGFW platforms secure growing traffic across modern academic networks
Forrester’s 2027 B2B Go-To-Market Predictions: AI Agents Will Influence 75% Of B2B Purchase Decisions
Send Rakhi to UK swiftly with UK Gifts Portal
Whiteboard Series with NEAR | Ep: 45 Joel Thorstensson from ceramic.network
Nullmax and Renesas Forge Strategic Partnership to Deliver Competitive ADAS Solutions for the Global Market
Why You Should Build on #NEAR – Co-founder Illia Polosukhin at CV Labs
Whiteboard Series with NEAR | Ep: 45 Joel Thorstensson from ceramic.network
NEAR End of Year Town Hall 2021: The Open Web World, MetaBUILD 2 Hackathon and 2021 recap
Trending
-
Near Videos5 days agoWhat if you could build a skyscraper with one prompt?
-
Technology5 days agoHighland and Bath Counties, Virginia Go Live on a Shared Caliber Hosted CAD Environment
-
Technology5 days agoJinkoSolar Unveils Tiger Neo 5.0 All-Black Residential Solar Module with 25.52% Efficiency
-
Technology4 days agoBioethanol from human hair – Indian start-up’s solution to rising prices of grains and sugar
-
Technology3 days agoGMIF2026: AI Inference Powers the “Token Factory” and Drives System-Level Rethinking of Memory & Storage
-
Technology4 days agoLinktel Technologies Highlights Breakthrough 1.6T LPO Performance & Strong Market Pull at OCP 2026
-
Coin Market3 days agoWorld Liberty’s USD1 stablecoin sheds $400M in market cap in two weeks
-
Technology3 days agoTruecaller announces preliminary numbers for the third quarter 2026
