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Zendesk Names Shashi Upadhyay as President to Lead Product, Engineering, and AI

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AI innovator’s efforts will focus on building exceptional products that enable customers to deliver outstanding experiences

SAN FRANCISCO, Dec. 10, 2024 /PRNewswire/ — Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further accelerate the company’s next phase of growth in customer and employee service. Upadhyay’s experience in technology and product leadership includes a proven track record of developing transformative products that enhance customer experiences. His deep understanding of AI’s potential to drive business transformation, combined with a focus on customer-centric design, uniquely positions him to lead Zendesk in leveraging AI for outstanding service.

Upadhyay joins Zendesk from Google, where he led the advertiser product portfolio and drove innovation as the leader of Google Ads, Google Analytics, DV3, SA3 and Performance Max, one of Google’s fastest-growing products. Prior to Google, he founded Lattice Engines, which was acquired by Dun & Bradstreet (D&B) in 2019. He played a pivotal role in D&B’s public offering in 2020 and has since become an active investor in startups across various sectors, ranging from energy storage, neuroscience and enterprise infrastructure.

“Shashi is a proven builder and a visionary leader. His bold energy and unwavering focus on customer needs are exactly what we need as we continue our transformation to lead the industry in AI for Service,” said Tom Eggemeier, CEO of Zendesk. “I’m confident that under his leadership, we’ll build superior products that not only leverage powerful AI capabilities, but also foster meaningful human connections. With Shashi on board, we’re poised to embark on a journey towards disruptive innovations that will redefine both customer and employee service.”

In his new role, Upadhyay will oversee Product Management, Engineering, AI, Design, Program Management, and Trust & Security. He is committed to ensuring that Zendesk’s product strategy remains agile and cohesive, focusing on helping customers deliver the best possible experiences.

“Zendesk is a beloved brand with a strong history of innovation. AI presents a new opportunity to radically transform customer and employee experience,” said Upadhyay. “I have seen the power of technology in enhancing human connections. With Zendesk’s scale and customer trust built over the years, we are uniquely positioned to drive this transformation. I look forward to leading the market in AI for Service.”

About Zendesk
At Zendesk, we’re on a mission to power exceptional service for every person on the planet. As the industry leader in customer experiences, we help businesses bring together the best of AI agents, workflow automation, and human agents for their customers and employees. With our software and expertise, businesses deliver service that increases customer loyalty and drives revenue at a reduced cost. Learn more at www.zendesk.com.

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SOURCE Zendesk, Inc.

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AFP Launches No Code AI for Finance Certificate to Upskill Finance Teams

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New certificate empowers financial professionals with real-world AI skills that don’t require programming expertise

ROCKVILLE, Md., April 29, 2026 /PRNewswire/ — The Association for Financial Professionals (AFP) announced the launch of its No Code AI for Finance Certificate Program. Taught by an AI expert with a background in finance and operations, the virtual on-demand program goes beyond theory, providing practical applications of AI in finance.

Key takeaways

Practical curriculum: The certificate course, developed through feedback from finance practitioners, provides hands-on exercises and lessons on building a data foundation, training and interpreting machine learning models, generating insights with generative AI and embedding ethics in AI adoptionSelf-paced learning: Once registered for the certificate, eight hours of on-demand content across four modules are available in AFP Learn.Professional recognition: The certificate course is eligible for 9.6 CTP, FPAC and CCM Credits and provides a Digital Badge and printable certificate upon successful completion.

Why it matters
The finance function is at a critical turning point. Data volumes are growing while finance professionals are increasingly being asked to do more with less. The No Code AI for Finance Certificate equips teams to scale their impact by automating labor-intensive workflows and speeding up processes while maintaining accuracy.

Comprehensive curriculum
The certificate program includes four modules that are tailored to the specific needs of finance professionals:

Data Foundations for Trustworthy Finance Analytics: Learn about decision cycles AI can shorten, mitigation tactics for AI hallucinations, and the difference between supervised, unsupervised and generative tasks.Understanding the Full Machine Learning Process and Its Results: Learn to frame finance machine learning problems correctly, choose and defend the right success metrics for each task and translate model results into business-ready insights.Generative AI for Finance: Smarter Questions, Faster Insights: Learn to write prompts for GenAI, generate and refine GenAI-supported data-prep code, pressure test insights with GenAI and apply guardrails for GenAI.From AI Capability to Adoption & Ethics by Design: Learn to select and prioritize a first AI pilot, design an operating cadence, draft an ethics and risk control sheet, and define ROI and adoption KPIs.

Each module includes downloadable assets to help learners apply the lessons to their day-to-day work.

Key quote
“At AFP, we recognized a clear need for training that addresses finance-specific applications of AI. This certificate acts as a bridge to connect financial professionals to the transformative power of AI, ensuring they remain the indispensable strategic partners their organizations require,” said Pat Culkin, President & CEO of AFP.

Ready to lead AI adoption in your finance team?
Enroll in the certificate program and begin working toward the No Code AI for Finance Certificate.

FAQs
Who should enroll in this certificate program?
The program is designed for financial professionals at all levels looking to integrate AI into their workflows.

Are there any prerequisites for the course?
There are no prerequisites for this course. It is accessible to professionals of all technical backgrounds. No coding knowledge is required.

How is the course delivered?
The course consists of eight hours of on-demand content across four modules, which can be completed at the learner’s own pace.

How much does it cost to enroll in the certificate program?
The certificate program is $295 for AFP members and $495 for non-members.

About AFP®
Headquartered outside of Washington, D.C., and located regionally in Singapore, the Association for Financial Professionals (AFP) is the professional society committed to advancing the success of treasury and finance members and their organizations. Established and administered by AFP, the Certified Treasury Professional and Certified Corporate FP&A Professional credentials set standards of excellence in treasury and finance. Each year, AFP hosts the largest networking conference worldwide for about 7,000 corporate financial professionals.

Media contact
Joe Hodanich
Senior Director, Digital Strategy & Content
Association for Financial Professionals
Email: jhodanich@financialprofessionals.org

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SOURCE Association for Financial Professionals

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KT Corp. Files 2025 Annual Report on Form 20-F

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SEOUL, South Korea, April 29, 2026 /PRNewswire/ — KT Corporation (NYSE: KT), South Korea’s largest integrated telecom and digital platform service provider, announced that it has filed its Form 20- F Annual Report on April 29th, 2026 for the year ended December 31, 2025 with the Securities and Exchange Commission of the United States. The report can be accessed on KT’s English website at https://corp.kt.com/eng in the Investors section under Business Report as well as the SEC’s Edgar database at www.sec.gov. Shareholders may also request a hard copy of the Form 20-F Annual Report that includes audited financial statements of 2025, free of charge, by sending an e-mail to the Company’s IR department at ktir@kt.com.

About KT Corporation (KRX: 030200; NYSE: KT)

KT Corporation is the leading integrated telecommunications and platform service provider based in South Korea. Principal services include mobile, Broadband, IPTV, B2B communications, and fixed-line telephony. The Company has industry-leading market presence in Broadband, media services, and fixed-line telephony by maintaining the No.1 market share positions. Also, the Company is the No.1 player in B2B communications and offers a wide range of digital transformation services (DC, Cloud, AI, etc.). Additionally, the Company possesses a well-balanced portfolio of diverse subsidiaries focusing on media/content, financial services, real estate developments, and commerce industries.

Forward-Looking Statements

This communication contains “forward-looking statements” that are based on our current expectations, assumptions, estimates and projections about us and the industries in which we operate. The forward-looking statements are subject to various risks and uncertainties. Generally, these forward-looking statements can be identified by the use of forward-looking terminology such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “project,” “should,” and similar expressions. Those statements include, among other things, the discussions of our business strategy and expectations concerning our market position, future operations, margins, profitability, liquidity and capital resources. We caution you that reliance on any forward-looking statement involves risks and uncertainties, and that although we believe that the assumptions on which our forward-looking statements are based are reasonable, any of those assumptions could prove to be inaccurate, and, as a result, the forward-looking statements based on those assumptions could be incorrect. The uncertainties in this regard include, but are not limited to, those identified in the risk factors discussed above. In light of these and other uncertainties, you should not conclude that we will necessarily achieve any plans and objectives or projected financial results referred to in any of the forward-looking statements. We do not undertake to release the results of any revisions of these forward-looking statements to reflect future events or circumstances.

IR department:
+82-70-4193-4036
ktir@kt.com

View original content:https://www.prnewswire.com/news-releases/kt-corp-files-2025-annual-report-on-form-20-f-302757200.html

SOURCE KT Corp.

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SK TELECOM CO. LTD. FILES ITS ANNUAL REPORT ON FORM 20-F

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SEOUL, South Korea, April 29, 2026 /PRNewswire/ — On April 29, 2026, SK Telecom Co., Ltd. filed its Annual Report on Form 20-F for the year ended December 31, 2025 with the U.S. Securities and Exchange Commission. The 2025 Annual Report on Form 20-F can be viewed on www.sktelecom.com, as well as from the website of the U.S. Securities and Exchange Commission at www.sec.gov. Printed copies of SK Telecom’s complete audited financial statements (including footnotes) as of and for the year ended December 31, 2025 can be requested, free of charge, by written request to skt.ir@sk.com.

View original content:https://www.prnewswire.com/news-releases/sk-telecom-co-ltd-files-its-annual-report-on-form-20-f-302757201.html

SOURCE SK Telecom Co., Ltd

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